Planning Administrator (Jet) at TFG (The Foschini Group)

Job Description
Responsibilities

• Manage online product availability, ensuring product information, pricing, images, and attributes are accurate and maintained on the website.
• Capture and maintain product data accurately and timeously across relevant systems.
• Perform website storefront administration to ensure products are loaded, displayed, and available for sale in accordance with trading requirements.
• Monitor online sales performance and respond appropriately to stock, product, and trading requirements.
• Manage the placement, tracking, follow-up, and delivery of orders, ensuring systems are updated accurately.
• Build and maintain constructive relationships with internal and external stakeholders, including suppliers and service providers.
• Support vendor management activities by coordinating communication and resolving operational queries.
• Collaborate with stakeholders to plan, coordinate, and execute promotional and trading activities.
• Conduct analysis and reporting to support planning decisions, identify trends, and provide business insights.
• Provide administrative support to merchandise planning teams and ensure accurate record keeping.
• Support operational projects, process improvements, and system-related initiatives as required.
• Assist with system maintenance, issue resolution, and user support to ensure efficient operational processes.
• Ensure adherence to company policies, processes, and service level agreements.
• Manage multiple priorities while maintaining high levels of accuracy and attention to detail.

Qualifications

• Grade 12 (Matric) qualification.
• Minimum of 2-3 years' experience in a Merchandise Assistant, Planning Administrator, Retail Administrator, or similar role.
• Intermediate to advanced proficiency in Microsoft Excel and Microsoft Office applications.
• Experience working with merchandise, planning, inventory, product management, or retail systems will be advantageous.
• Experience in online trading, e-commerce administration, or product management would be beneficial.

Skills

• Strong administrative and organizational skills.
• Strong analytical and numerical ability.
• Attention to detail and accuracy.
• Effective communication
• Stakeholder management skills.
• Proficiency in Microsoft Excel and computer systems.
• Ability to prioritize and manage multiple tasks simultaneously.
• Problem-solving and process improvement capability.
• Reporting and data analysis skills.

Behaviours

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Demonstrates Self-awareness - accurately perceives and reflects on personal strengths and areas of development
• Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Nimble learning - quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
• Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation