Hot New Jobs at IIE MSA and IIE Varsity College

Competencies required:

• Excellent communications skills
• Excellent organisational skills
• Excellent time management (meeting dates and deadlines timeously) 

Minimum Education Requirements:

Ideal: 

• 3 Year Diploma / Degree in Accounting

Alternatively: 

• 3-year Diploma in one of the Business-related fields with Accounting or Financial Management up to the second-year level.
• Advanced Certificate in Accounting/ Financial Management.

Minimum Experience Requirements:

• Lecturing experience in accounting, work experience in the fields of financial management/ asset management/ accountant/ financial advisor/ asset manager ​

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Competencies Required:

• Excellent communications skills
• Excellent organisational skills
• Excellent time management (meeting dates and deadlines timeously) 

Minimum Education Requirements:

Ideal: 

• Honours/Post-graduate qualification in Financial Accounting.

Alternatively:

• Bachelor's degree in one of the business-related fields with Financial Accounting to at least 2nd-year level plus a post-graduate qualification in business or education or an MBA.

Minimum Experience Requirements:

• At least 3 years experience lecturing (up to NQF level 7 or higher).
• ​Lecturing experience in financial accounting.
• Work experience as an accountant or financial manager for a company, group or as individual.

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Competencies Required:

• Technical Skills
• Effective classroom management skills

Minimum Education Requirements:

​Ideal:

• Honours in Supply Chain

Alternatively:

• Bachelor’s degree in supply chain management or a similarly related field (e.g. operations, supply chain, or logistic management) – with Supply Chain Management to the third-year level PLUS An MBA\MBL or a Postgraduate Diploma in Business or Education.

Work Experience in one or more of the following Specialties:

• Lecturing of Supply Chain modules to the third-year level.
• ​Industry experience of at least 3 years.

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Duties and Responsibilities:

Student Registration and Academic Progression Counselling

• Facilitates consultations with students in cases where a change is required to their current registration contract, e.g. this could be for students who wish to change within a semester, between semesters or between years of study.
• Works with the Admission Centre to understand different curriculum scenarios (e.g. phase-in and phase-out etc.) to ensure that the student is advised correctly.
• Supports the Senior Student Relations Specialist, Campus Deputy Head and/or Head: Academic Operations and/or Deputy Head: Academic Operations in co-ordinating the Retention Project on campus.                                                                                                           

Active Student Engagement and Support                                       

• Delivers the academic orientation programme for new and returning students by means of programme information presentations, an overview of pertinent academic policies and an outline of the academic year etc.                                                                                                           
• Manages the dissemination of student related policies (new and updates).                                                                                                          
• Attends informal meet-and-greet sessions with students.                                                                                                
• Facilitates Programme Information Sessions by addressing students in class with a view to explain and induct the students on the relevant policies and procedures that govern student life on campus.
• Facilitates follow-up Programme Information Sessions by way of email broadcasts that occur throughout the year and that drip feed policy and procedure related information to the students as is deemed necessary by the Academic Operations department.
• Conducts periodical class visits to canvas student concerns and share relevant information.
• Provides assignment submission support with regards to the correct anti-plagiarism tool applicable to the respective programme. 

Student Query Resolution

• Resolves student queries via the appropriate channel/s within a committed time frame in line with the agreed Service Level Agreement for the Student Relations Centre and escalates queries to the Senior Student Relations Specialist where appropriate.
• Captures details of all student contact made by the Student Relations Centre on the academic system.
• Provides various letters/documents that are generated from the academic system on request by students.
• Assists with unresolved queries from The Student HUB and escalates queries to the Senior Student Relations Specialist where quires require further attention.
• Assists with the roll out of all relevant customer related surveys.

Cross Departmental Query Resolution 

• Liaises with various departments on campus to stay up-to-date with any relevant changes or developments in those departments in order to enable the smooth processing of student queries.

Team Support, General & System Administration

• Responsible for ensuring all student notes are captured in the academic system. 
• Maintains a good knowledge of products and policies in order to ensure that students are advised correctly. 
• Identifies and flags student query trends and escalates these identified trends to the Senior Student Relations Specialist where required.
• Supports other members of the Student Relations Centre team to ensure and drive the efficient resolution of student queries.
• Complies with The Protection of the Personal Information Act (POPIA) legislation relevant to the Student Relations Centre.
• Supports and collaborates with other members of the Academic Operations team to ensure the efficient running of the Academic Operations department as a whole. 

Competencies Required:

• Advanced Interpersonal and communication skills
• Computer proficiency
• Planning & time management skills
• Results driven and able to handle pressure
• Professionalism
• Empathy
• Customer service driven/focused
• Advanced administrative and organisational skills

Minimum Education Requirements:

• Minimum of a National Diploma/Advanced Certificate (NQF Level 6)
• Advanced Diploma or Degree (NQF Level 7) is advantageous.

Minimum Work Experience Requirements:

• Minimum of 2 years administrative and customer service experience.
• 1 year of operational management/ project management experience.    

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Duties and Responsibilities:

Lecturing

• Lecture on programmes (must lecture on an IIE qualification) across various modes of delivery where relevant
• Marking of assessments and feedback to students in subjects lectured. May be required to internally moderate assessments scripts that fall within their subject fields, where necessary across IIE sites of delivery

Lecturer Development and Support

• Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations

Student Development & Support

• Championing/leading and managing academic development and support for a specific programme and its students
• Tracking student success and implementing support interventions where required

Research & Scholarship

• The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards IIE MSA achieving its annual research output targets

Competencies required:

• Superior communication (written and verbal) and organisational skills
• Demonstrated ability to manage work and self proactively
• Able to demonstrate a proven track record of effective teaching in subject area based on a reflective practice
• Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance
• Passion for Customer Service
• Experience in the use of technology to enhance learning is an added advantage

Minimum Education Requirements:

• Masters in Information Technology or Computer Science or any related field (NQF level 9) preferable.

Minimum Work Experience Requirements:

• Minimum of 3 years Teaching and Learning experience (preferably in teaching environment)
• Lecturing experience in programming.
• Lecturing experience in databases and/or programming.
• Work experience as a software developer/ application developer/ programmer.
• Work experience as a software developer/ application developer/ mobile programmer.

Experience in one or more of the following technologies:

• NET (C#, .NET Core, ASP.net MVC, Blazor, UWP)
• JavaScript (React, Angular, etc.)
• Cloud Development (Azure, AWS, etc.)
• Mobile Application Development (Android/iOS)
• Database Systems (SQL, Oracle, NoSQL, Firebase, MongoDB, etc.)
• Operating Systems (Windows/Linux)