Hot Openings at adidas Group

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• To drive brand and consumer experience by managing a high-volume, strategically positioned Brand Flagship store that represents the adidas brand and product in the most impactful way 
• To work in close collaboration with both the Market and Global teams to shape the strategic direction of the Brand Flagship concept in the Market 
• To lead the Store Management Team in providing an outstanding consumer experience while maintaining high operational and brand standards. 
• To drive store profitability by meeting or exceeding store sales and profit targets 
• To ensure compliance through proper execution of established policies, procedures, initiatives and directives 
• To drive inventory shrinkage strategies and monitoring processes to minimize inventory shrinkage and ensure accurate stock management 
• To build up productive team through training and development including succession planning for all existing positions 
• To be an Ambassador of the Company values by living by them and demonstrating them on your daily interactions 

KEY RESPONSIBILITIES:  

• Deliver exceptional consumer experience tailored to the Brand Flagship through ensuring outstanding execution of global brand and retail operational standards 
• Foster a positive culture in the store and enable the Store Management team to create an active, authentic and consumer-centric culture in the store 
• Understand the concept and strategic importance of the Brand Flagship store and think broadly for the organization when setting the direction of the store and creating brand advocacy 
• Develop and lead the execution of a visionary, well thought-out business plan for the Brand Flagship 
• Provide input and feedback to different departments and global teams in order to achieve the Brand Flagship ambition 
• Support and coach the leadership team and associates to drive sales and meet key performance indicators, while managing expenses to increase profitability and drive brand advocacy  
• Partner with Store Management Teams to hire, develop and build a high performing team 
• Hold P&L accountability for the Brand Flagship store 
• Foster a collaborative working relationship with both the global and the Market organizations  
• Collaborate with Line Manager to develop clear action plans for the Brand Flagship and thrive to achieve objectives, deliverables and timelines 
• Communicate and provide visibility on product needs/other operational needs and opportunities to the Line Manager 
• Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained   
• Ensure consistent implementation of all global programs, initiatives and strategies within the Brand Flagship 
• Leverage global and local tools to lead the performance management, succession, recruiting, hiring and development activities, resulting in high employee engagement  
• Promote a high-performance culture in the Brand Flagship by setting clear expectations, holding employees accountable, creating an effective and efficient work environment, and setting goals that focus the team on key drivers that impact success  
• Take clear accountability for training and execution in store in all areas, including business, operations, sales/customer service, and visual merchandising, while also coordinating with Sales Academy to ensure all employees are trained in Retail Standards  
• Ensure all team members are trained on Foundational and Seasonal Brand and product knowledge in all stores   
• Ensure timely completion of all recordkeeping associated with applicants, new hires, payroll, performance appraisals, salary reviews, counselling, disciplinary actions and terminations  
• Produce results under a variety of situations/market conditions and overcomes barriers to the company’s success in compliance with corporate guidelines  
• Work with the Store Managers to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder   
• To drive inventory shrinkage strategies and monitoring processes to minimize inventory shrinkage and ensure accurate stock management 
• To drive a high-performing team by implementing training, development and succession planning initiatives. 

KEY RELATIONSHIPS:  

• Consumers, Peers, Key Retail Support Functions i.e Marketing Activations, VM, Operations, Vendors and Supports Functions. 

KNOWLEDGE, SKILLS AND ABILITIES:  

• Strong ability to understand and use financial data to make decisions and influence outcomes 
• Ability to use critical thinking and creative ways to solve problems 
• Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures 
• Strong leadership, interpersonal and communication skills 
• Strong ability to collaborate and influence across different levels and departments 
• Thrives under ambiguity; open to change and act as advocate for the ‘new’ 
• Open to feedback; able to keep composure in stressful situations 
• Passion for adidas brand and for sport 
• Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc) 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric Certificate  
• Minimum 5 years of relevant market experience  
• Leadership role in a branded organisation (creating a brand experience) 
• Successful leadership of a team (50 people +)  
• Geographical mobility  
• Advanced numeracy, literacy and strong communication skills

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

Contribute to meeting or exceeding store sales and profit targets by: 

• Ensuring the efficient and effective implementation of the global visual merchandising direction in assigned store. 

KEY RESPONSIBILITIES: 

Communication:  

• Cascade information given by Regional VM Manager to Store Manager and store staff through Training and meetings 
• Participate in team meetings and team huddle to understand needs, delivery of stock and sales and retail KPI analysis in order to drive sales through VM 
• Give feedback to the RBO on Stores’ needs after discussing with Store Manager 

Merchandising Display:  

• Ensure store complies with Global standards and guidelines to provide a pleasant shopping experience to all consumers 
• Ensure all windows are presented to a high standards including mannequins dressing and positioning, lighting direction, cleanliness, steaming and price communication 
• In charge of creating clear Shop –In-Shop’s to emphasize category presentation 
• Ensure correct use and positioning of In-Store Communication Tools 
• Dress in-store mannequins and place props correctly 
• Apply and maintain Retail Standards 
• Daily audit using adidas VM compliance Checklist 
• Monthly submission on VM Compliance Tool including taking and uploading pictures into the system 
• Update weekly the Space Management Tool floor plan and fixture allocation based on product presentation movement. Weekly analysis of Space Management Results with SM and draft common action plan 
• Night shift: campaign change 
• Lead store staff by example, organize their work time and tasks 

In-store VM Training: 

Train co-workers on: 

• Global Visual Merchandising standards and guidelines, including folding techniques, different hanger types, size order and size curve, steaming and merchandise presentation standards as well as the use of size cubes and size stickers 
• “Getting to know your stores” and wall configuration - Train the Trainer 
• Enhancing consumer journey 

VM Reporting: 

• Keep up to date on competitor analysis as well as current and upcoming fashion trends across the store location area. Communicate information to Market VM Manager 
• Identify and communicate store needs fixtures/ ISC to Market VM Manager 
• Other duties as requested by SM/Market VM Manager 

Equipment control: 

• Returns and correctly stores unused equipment including fixtures, mannequins, props & graphic frames 
• Manage fixtures with care to avoid damages 
• Is familiar with health and safety issues 
• Ensure there is a VM corner at BOH to keep all VM elements packed accordingly. 

Customer service and operational tasks: 

• Execute the Brand Customer Service standards to meet or exceed customers’ expectations 
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values 
• Use Seasonal Brand and product knowledge effectively during sales interactions 
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand 
• Minimize loss in both, the stockroom and the sales floor 
• Perform all store operations in a safe, effective and efficient manner 
• Collaborate productively and respectfully with team members 
• Complete all applicable training programs and effectively apply the learning on the job 
• Seek coaching and learning opportunities to continually improve your performance 

KEY RELATIONSHIPS: 

• Consumers 
• Peers / Supervisor, VM Manager, Deputy Manager, Store Manager 
• Regional VM 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Interest in fashion & sports desirable 
• English-skills beneficial 
• Organized and detailed oriented 
• Is able to follow directives 
• Good numeracy, literacy, verbal and written communication skills 
• Self - motivated 
• Work as a team 
• Effective problem-solving abilities 
• A good eye for style, coordination and attention to detail 

MINIMUM QUALIFICATIONS: 

• Matric Certification 
• 2 - 3 years of visual merchandising experience  in a retail environment  

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:   

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

KEY RESPONSIBILITIES:    

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill-in basis. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards (Including cleaning of the store) 
• Safekeeping of Company assets 
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP. 
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice. 
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product. 

KNOWLEDGE, SKILLS AND ABILITIES: 

• An absolute passion for retail & customer service 
• Ability to use your initiative 
• Clear and upbeat communication skills 
• Flexibility- you can help during the week, during evenings and weekends too 
• Previous fashion retail experience will be highly regarded but is not essential 
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations 

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:  

• The passion to work within a team to deliver great results.  
• Ability to perform in a fast-paced, high volume retail environment. 
• Enthusiasm. 
• A love for fashion and great confidence to style your customer with any look they want to create! 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate   
• 0 - 1 years of retail experience 

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:    

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Includes the following. Other duties may be assigned. 

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill in basis. 
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards 
• Safekeeping of Company assets 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Excellent customer service 
• Meeting sales goals 
• Selling to customer needs 
• People skills 
• High energy levels 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate  
• 2 - 4 years of retail experience 

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• Ensures that overall sales and profitability goals for the store are met 
• Providing training to all associates 
• Assisting the store manager in the development of staff in compliance with adidas retail growth objectives and support the store’s succession plan 
• Overseeing the daily operation of the store and assuring compliance with adidas retail policy and procedure. 

KEY RESPONSIBILITIES:   

• Supports the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity, (monthly planner) using sales ratio performance balance. 
• Assists the store manager by evaluates employees’ performance on a day-to-day basis  
• Assists the store manager to spot talents, potentials and training needs 
• Manage IR matters, ensuring timely and consistent handling of employee concerns and compliance with policies 
• Perform or assist in the completion of all documentation associated with applicants, new hires, payroll. 
• Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas retail goals. 
• Maintains personnel files to company standards. 
• Assure adherence to all company systems and procedures. 
• Maintain confidentiality of adidas retail operating information. 
• Assure compliance with legal statutes and safety guidelines in overall management of store and associates. 
• Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to next level. 
• Assure adherence to adidas retail visual presentation guidelines. 
• Implements the security procedures set forth by adidas head office including, but not limited to shrinkage control, and safety inspections. 
• As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store. 
• Resolving customer complaints. 
• Assists in maintaining inventory levels by communicating with the store manager overages and shortages of product. 
• Assists the store manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations. 
• Other duties may be assigned 

KNOWLEDGE, SKILLS AND ABILITIES:   

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  
• Ability to write routine reports and correspondence.  
• Ability to speak effectively before groups of customers or employees of an organization. 
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 
• Ability to use MS word, excel, outlook, and point of sale systems. 
• Ability to communicate effectively in English, both written and oral. 
• Ability to exercise good judgment and decision-making skills. 
• Excellent verbal and written communication skills. 
• Ability to effectively present to moderate size groups. 
• Ability to attend work in a regular and predictable manner. 
• Knowledge of how to supervise others. 

KEY RELATIONSHIPS:  

• Consumers, Peers, Key Retail Support Functions i.e Marketing Activations, VM, Operations, Vendors and Supports Functions, 

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:   

• Matric Certificate  
• Minimum 2 years of experience in a leadership role 
• 4+  years of retail experience 

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:   

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

KEY RESPONSIBILITIES:    

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill-in basis. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards (Including cleaning of the store) 
• Safekeeping of Company assets 
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP. 
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice. 
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product. 

KNOWLEDGE, SKILLS AND ABILITIES: 

• An absolute passion for retail & customer service 
• Ability to use your initiative 
• Clear and upbeat communication skills 
• Flexibility- you can help during the week, during evenings and weekends too 
• Previous fashion retail experience will be highly regarded but is not essential 
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations 

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:  

• The passion to work within a team to deliver great results.  
• Ability to perform in a fast-paced, high volume retail environment. 
• Enthusiasm. 
• A love for fashion and great confidence to style your customer with any look they want to create! 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate   
• 0 - 1 years of retail experience 

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:    

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Includes the following. Other duties may be assigned. 

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill in basis. 
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards 
• Safekeeping of Company assets 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Excellent customer service 
• Meeting sales goals 
• Selling to customer needs 
• People skills 
• High energy levels 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate  
• 2 - 4 years of retail experience 

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:    

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Includes the following. Other duties may be assigned. 

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill in basis. 
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards 
• Safekeeping of Company assets 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Excellent customer service 
• Meeting sales goals 
• Selling to customer needs 
• People skills 
• High energy levels 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate  
• 2 - 4 years of retail experience 

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• Contribute to maximizing the profitability of the the store by supporting the Stockroom Operational needs and delivering a Flagship Stockroom Model for our Consumers: 
• To maintaining an effective and organized stockroom and logistical environment 
• To executes store operations with particular focus on product flow to and from the store, sales floor and back of house  

KEY RESPONSIBILITIES: 

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them 
• Use retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor 
• Use BI Report to prioritize Top sellers and Black Hole to drive BOH productivity and fast pace to push product to the floor 
• Be a role model for stockroom operations and complete deliveries quickly and accurately while adhering to stock protection procedures 
• Do weekly cycle count to resolve negatives on weekly report with management approval. 
• Accurately record and manage all inter-store and warehouse inventory movement and do this in a timely manner and ensure all shipments received posted, all inbound resolved and handle all discrepancies accordingly. 
• Monitor BOH schedule/planner VS shipments delivery schedule collaborates with management 
• Ensure adequate supplies to create an effective stockroom environment and continually maintain this (including all merchandise) within and around the vicinity 
• Comply with store policies and procedures to maintain a safe shopping and working environment 
• Identify improvement opportunities and communicate suggestions to store management to drive commercial success 
• Guide and train selected members of the store team on basic stockroom processes and behaviors 

Collaborate productively and respectfully with team members 

• Make yourself available to support other team members when needed 
• Complete all applicable training programs and effectively apply the learning on the job 
• Seek coaching and learning opportunities to continually improve your performance 

KEY RELATIONSHIPS: 

• Customers, Inventory Control Team, Merchandising Team, Logistics Team, Peers and Supervisor 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Adapts communication style to service both internal and external consumers dependent on the situation  
• Flexibly adapts approach to accommodate the needs of multiple internal and external consumers at the same time 
• Deals professionally with difficult situations 
• Use retail and commercial expertise to drive overall store sales by prioritizing the consumer and brand at all times and ensuring effective flow of merchandise to the sales floor 
• Learn and share knowledge with the team (culture of developing others) 

REQUISITE EDUCATION AND EXPERIENCE: 

• 2 - 4 years of retail experience and commercial- focused retail environment with stockroom knowledge experience, with a retail industry understanding 
• Intermediate numeracy and literacy and advanced verbal communication skills 
• Matric Certificate   

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:   

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

KEY RESPONSIBILITIES:    

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill-in basis. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards (Including cleaning of the store) 
• Safekeeping of Company assets 
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP. 
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice. 
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product. 

KNOWLEDGE, SKILLS AND ABILITIES: 

• An absolute passion for retail & customer service 
• Ability to use your initiative 
• Clear and upbeat communication skills 
• Flexibility- you can help during the week, during evenings and weekends too 
• Previous fashion retail experience will be highly regarded but is not essential 
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations 

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:  

• The passion to work within a team to deliver great results.  
• Ability to perform in a fast-paced, high volume retail environment. 
• Enthusiasm. 
• A love for fashion and great confidence to style your customer with any look they want to create! 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate   
• 0 - 1 years of retail experience 

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:    

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Includes the following. Other duties may be assigned. 

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill in basis. 
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards 
• Safekeeping of Company assets 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Excellent customer service 
• Meeting sales goals 
• Selling to customer needs 
• People skills 
• High energy levels 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate  
• 2 - 4 years of retail experience 

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:   

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

KEY RESPONSIBILITIES:    

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill-in basis. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards (Including cleaning of the store) 
• Safekeeping of Company assets 
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP. 
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice. 
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product. 

KNOWLEDGE, SKILLS AND ABILITIES: 

• An absolute passion for retail & customer service 
• Ability to use your initiative 
• Clear and upbeat communication skills 
• Flexibility- you can help during the week, during evenings and weekends too 
• Previous fashion retail experience will be highly regarded but is not essential 
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations 

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:  

• The passion to work within a team to deliver great results.  
• Ability to perform in a fast-paced, high volume retail environment. 
• Enthusiasm. 
• A love for fashion and great confidence to style your customer with any look they want to create! 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate   
• 0 - 1 years of retail experience 

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:    

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Includes the following. Other duties may be assigned. 

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill in basis. 
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards 
• Safekeeping of Company assets 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Excellent customer service 
• Meeting sales goals 
• Selling to customer needs 
• People skills 
• High energy levels 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate  
• 2 - 4 years of retail experience 

go to method of application »

Purpose & Overall Relevance for the Organization

• Lead and develop a high-performing Visual Merchandising (VM) team to deliver industry-leading campaign and promotional activations across South Africa Direct-to-Consumer (DTC) and Wholesale (WHS) channels. Own the planning and execution of visual merchandising strategies, ensuring a consistent, premium and consumer-centric brand experience across all touchpoints.
• Drive the planning and definition of store layouts, floor plans and consumer journeys for all DTC store openings, refurbishments and WHS branded spaces. Adapt and cascade Global and Emerging Markets (EM) visual merchandising concepts ensuring relevance while maintaining brand standards.
• Strengthen brand leadership by elevating the consumer experience across all physical touchpoints, maximizing full-price sell-through, enhancing Net Promoter Score (NPS) and supporting sustainable business growth.

Key Responsibilities

Visual Merchandising Strategy & Execution

• Lead the planning and execution of visual merchandising strategies to deliver industry leading campaign and promotional activations across South Africa DTC and WHS channels.
• Develop, maintain and continuously evolve visual merchandising standards, guidelines and best practices to ensure consistent brand presentation.
• Define and drive the overall VM execution framework, ensuring alignment with Global and Emerging Markets (EM) directives while adapting concepts to local consumer needs.
• Execute and leverage key category strategies to support seasonal campaigns, new product launches and commercial priorities across different store formats and key wholesale accounts.

Consumer Journey & Store Planning

• Plan and define floor plans, product adjacencies and consumer journeys for all DTC store openings, refurbishments, relocations and WHS branded spaces.
• Ensure consumer centric merchandising solutions that enhance the shopping experience, improve product discoverability and drive conversion.
• Apply a strong understanding of the retail journey and customer service experience to optimize store environments and elevate brand perception.

Operational Excellence & Compliance

• Drive consistent execution of store layouts, displays, campaign installations and promotional activations across DTC & WHS channels.
• Monitor compliance with visual merchandising standards through regular store visits, audits, and reviews, identifying opportunities for continuous improvement.
• Coordinate and manage the end-to-end distribution of VM assets, installation guidelines, store communications and related administration.
• Support the implementation of window executions, in-store merchandising and the assembly and deployment of In-Store Communication (ISC) materials.

Team Leadership & Capability Building

• Lead, coach and develop the field & Brand Coach VM team to ensure high levels of capability, engagement and performance.
• Design and deliver VM training programs, tools and resources to build merchandising excellence across stores and field teams.
• Foster a culture of collaboration, accountability and continuous learning within the VM function.

Stakeholder Management & Communication

• Build strong partnerships with key cross-functional stakeholders, including Marketing, Retail Operations, Commercial (DTC & WHS), EM Hub and Store Development teams.
• Effectively communicate VM priorities, standards and execution requirements to field & Brand Coach VM teams, store managers and retail staff.
• Ensure seamless alignment between business objectives and executional delivery across all consumer facing touchpoints.

Analysis, Reporting & Innovation

• Create, manage and present reports that evaluate VM execution quality, campaign performance, compliance results and business impact.
• Analyse execution outcomes and consumer insights to identify opportunities for optimization and enhanced commercial performance.
• Proactively identify and implement innovative visual merchandising solutions that improve customer engagement, elevate the consumer experience, increase conversion and maximize full price sell through.

KPI’s

Execution Excellence

• Achieve consistent industry leading and timely execution of visual merchandising campaigns, promotions, seasonal launches and brand initiatives across all DTC and WHS doors.

Brand Health & Consumer Experience

• Improve and sustain Net Promoter Score (NPS) across DTC & WHS retail environments.
• Contribute to positive Brand Momentum through the consistent execution of premium brand experiences.
• Increase Spontaneous Purchase Intent by creating compelling and engaging product presentations and consumer touchpoints.

Commercial Impact

• Maximize full-price sell-through through effective campaign activation, category merchandising and product storytelling.

Operational Excellence

• Delivery of accurate and timely VM communications, reporting and execution analysis.

 Key Relationships

• EMS Omni-Channel Marketing Team (DTC & WHS Activations)
• DTC Field VM Team
• DTC Operations 
• Brand Coach VM Team 
• EMS Brand Activation & Category Management Team
• EMS Commercial Teams (DTC & WHS) 
• EMS Store Development Team 
• EM Hub Omni-Channel Marketing Team 
• Suppliers 
• Customers 

Knowledge, Skills and Abilities

Experience

• Minimum of 7 - 10 years’ experience in Visual Merchandising, Trade Marketing, Marketing, Sportswear, Fashion, or a related retail environment.
• Minimum of 4 years people management experience. 
• Proven experience in retail operations and consumer-facing environments with a strong understanding of premium brand execution.
• Experience in retail store architecture, store design or store development would be advantageous.
• Demonstrated success in leading visual merchandising projects and teams, campaign activations, store openings and consumer journey optimization.
• Functional experience within Sales and Retail environments, ideally in a Visual Merchandising Manager or equivalent leadership role.
• Experience working within a cross-functional organization, partnering with multiple business functions to achieve shared objectives.

Technical Knowledge

• Strong understanding of visual merchandising principles, retail space planning, consumer journey mapping and category merchandising.
• Knowledge of campaign and promotional activation planning across Direct-to-Consumer (DTC) and Wholesale (WHS) channels.
• Proficient in Microsoft Office applications, including Advanced Excel, PowerPoint, Word and Outlook.
• Knowledge of Adobe Creative Suite, particularly InDesign and Photoshop would be advantageous.
• Understanding of retail performance metrics, brand health measures, and consumer experience indicators.

Skills & Competencies

• Strong project management skills with the ability to manage multiple initiatives simultaneously while meeting deadlines.
• Excellent planning, organization and attention to detail.
• Strong interpersonal, stakeholder management, negotiation and influencing abilities.
• Excellent verbal, written, presentation and communication skills.
• Strong analytical and reporting capabilities with the ability to translate data into actionable insights.
• Ability to lead, coach and develop high-performing teams.
• Commercially minded with a strong understanding of how visual merchandising drives consumer engagement, conversion and sales performance.
• Ability to collaborate effectively across Marketing, Retail, Operations, Commercial and Store Development functions.

Personal Attributes

• Passionate about retail, consumer experience and brand storytelling.
• Dynamic, proactive and solutions oriented.
• Highly organized with a strong focus on execution excellence.
• Creative thinker with the ability to identify innovative opportunities that enhance the consumer journey.
• Adaptable and resilient, with the ability to thrive in a fast-paced and constantly evolving retail environment.
• Strong commitment to delivering premium brand experiences at every consumer touchpoint.

Requisite Education and Experience/Minimum Qualifications

• University degree in Business with Marketing focus as an advantage or any other related field. 
• Experience in consumer and/or sporting goods industries is preferred.
• Fluent in English. 

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PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:   

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

KEY RESPONSIBILITIES:    

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill-in basis. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards (Including cleaning of the store) 
• Safekeeping of Company assets 
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP. 
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice. 
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product. 

KNOWLEDGE, SKILLS AND ABILITIES: 

• An absolute passion for retail & customer service 
• Ability to use your initiative 
• Clear and upbeat communication skills 
• Flexibility- you can help during the week, during evenings and weekends too 
• Previous fashion retail experience will be highly regarded but is not essential 
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations 

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:  

• The passion to work within a team to deliver great results.  
• Ability to perform in a fast-paced, high volume retail environment. 
• Enthusiasm. 
• A love for fashion and great confidence to style your customer with any look they want to create! 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate   
• 0 - 1 years of retail experience 

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PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

Contribute to maximizing the profitability of the the store by supporting the Stockroom Operational needs and delivering a Flagship Stockroom Model for our Consumers: 

• To maintaining an effective and organized stockroom and logistical environment 
• To executes store operations with particular focus on product flow to and from the store, sales floor and back of house  

KEY RESPONSIBILITIES: 

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them 
• Use retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor 
• Use BI Report to prioritize Top sellers and Black Hole to drive BOH productivity and fast pace to push product to the floor 
• Be a role model for stockroom operations and complete deliveries quickly and accurately while adhering to stock protection procedures 
• Do weekly cycle count to resolve negatives on weekly report with management approval. 
• Accurately record and manage all inter-store and warehouse inventory movement and do this in a timely manner and ensure all shipments received posted, all inbound resolved and handle all discrepancies accordingly. 
• Monitor BOH schedule/planner VS shipments delivery schedule collaborates with management 
• Ensure adequate supplies to create an effective stockroom environment and continually maintain this (including all merchandise) within and around the vicinity 
• Comply with store policies and procedures to maintain a safe shopping and working environment 
• Identify improvement opportunities and communicate suggestions to store management to drive commercial success 
• Guide and train selected members of the store team on basic stockroom processes and behaviors 

Collaborate productively and respectfully with team members 

• Make yourself available to support other team members when needed 
• Complete all applicable training programs and effectively apply the learning on the job 
• Seek coaching and learning opportunities to continually improve your performance 

KEY RELATIONSHIPS: 

• Customers, Inventory Control Team, Merchandising Team, Logistics Team, Peers and Supervisor 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Adapts communication style to service both internal and external consumers dependent on the situation  
• Flexibly adapts approach to accommodate the needs of multiple internal and external consumers at the same time 
• Deals professionally with difficult situations 
• Use retail and commercial expertise to drive overall store sales by prioritizing the consumer and brand at all times and ensuring effective flow of merchandise to the sales floor 
• Learn and share knowledge with the team (culture of developing others) 

REQUISITE EDUCATION AND EXPERIENCE: 

• 2 - 4 years of retail experience and commercial- focused retail environment with stockroom knowledge experience, with a retail industry understanding 
• Intermediate numeracy and literacy and advanced verbal communication skills 
• Matric Certificate