Permanent Part-Timer - Woodmead at adidas Group

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:   

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

KEY RESPONSIBILITIES:    

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill-in basis. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards (Including cleaning of the store) 
• Safekeeping of Company assets 
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP. 
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice. 
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product. 

KNOWLEDGE, SKILLS AND ABILITIES: 

• An absolute passion for retail & customer service 
• Ability to use your initiative 
• Clear and upbeat communication skills 
• Flexibility- you can help during the week, during evenings and weekends too 
• Previous fashion retail experience will be highly regarded but is not essential 
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations 

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:  

• The passion to work within a team to deliver great results.  
• Ability to perform in a fast-paced, high volume retail environment. 
• Enthusiasm. 
• A love for fashion and great confidence to style your customer with any look they want to create! 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate   
• 0 - 1 years of retail experience