Job Openings at Sporty Group

What you'll be doing

• Act as the key point of contact within Games Operations for all compliance requirements, ensuring processes are tracked and completed on time.
• Plan and manage games certification and renewal cycles, taking full ownership of annual regulator submissions to prevent gaps or missed deadlines.
• Serve as the point of contact for all new market entry planning, coordinating cross-functional efforts to ensure compliance and smooth launches.
• Collaborate with product and tech teams on new initiatives, ensuring projects are delivered efficiently and with clear accountability.
• Support the creation and ongoing maintenance of a centralized knowledge base for the Games Operations team, improving documentation and knowledge sharing over the long term.
• Partner with legal teams on regulatory compliance documentation, ensuring alignment and completeness.
• Work with multiple stakeholders across regions and time zones to track, coordinate, and execute tasks and projects.

What you'll bring

• Minimum 2 years’ experience as a Project Manager, ideally in a fast-paced or regulated environment.
• Experience in iGaming (B2B or B2C), with an understanding of games compliance and certification requirements for casino products.
• Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
• Excellent time management and self-management skills, ensuring deadlines are consistently met.
• Ability to collaborate with stakeholders across locations and time zones, navigating differing priorities and workflows.
• Analytical and data-driven mindset, capable of identifying issues, creating solutions, and improving processes.
• While games expertise is helpful, it is not mandatory—a structured, organized approach and ability to learn quickly are more important.

What's in it for you

• A competitive salary + individual performance based bonuses every quarter
• 20 days annual leave + public holidays
• Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
• Referral bonuses & flash bonuses
• Top of the line equipment
• Annual company retreats to provide great internal networking opportunities

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What you'll be doing

• Review existing financial processes and controls across the group, identifying weaknesses, risks and opportunities for improvement.
• Design, document and implement practical financial controls across payments, banking, reconciliations, accounting, record keeping, procurement and reporting.
• Establish appropriate segregation of duties, approval processes, access controls and supporting documentation.
• Perform ongoing internal reviews to confirm that controls are operating effectively and agreed processes are being followed.
• Review balance sheet reconciliations, financial records and other key accounting processes for accuracy, completeness and appropriate supporting evidence.
• Collaborate with Finance teams to resolve control deficiencies and improve processes rather than simply identifying issues.
• Develop clear policies, procedures and control documentation that can be consistently applied across the group.
• Support the implementation of new systems, banking arrangements and finance processes, ensuring appropriate controls are built in from the outset.
• Use technology and automation to strengthen controls, improve visibility and reduce reliance on manual processes.
• Track identified issues and agreed actions through to resolution.
• Support external audits and other financial or regulatory reviews where required.
• Provide the Global Finance Director with clear reporting on material financial risks, control weaknesses and progress on remediation.

What you'll bring

• A Chartered Accountant CA (SA) with 3-5 years’ post qualification experience.
• Strong experience in financial control, audit, accounting or a similar finance role.
• Strong understanding of accounting principles, processes, reconciliations, payments, banking and financial reporting.
• Experience designing and implementing financial controls and operational processes.
• Strong attention to detail, with the ability to identify weaknesses and investigate issues through to their underlying cause.
• Practical and commercially minded, with the ability to implement controls without creating unnecessary bureaucracy.
• Comfortable working across multiple legal entities, countries and finance teams.
• A self-starter who works hard, is resilient, makes decisions quickly and operates with urgency.
• Comfortable in a flat, high-performance organisation, collaborating across multiple functions and geographies.

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What you’ll be doing  

• Support the SEO strategy for assigned priority markets, taking ownership of day-to-day execution across technical SEO, on-page, off-page, and SEO content.
• Identify and prioritize opportunities to drive organic growth and increase visibility across both traditional and AI-powered search, based on market performance, search trends, competitor activity, and commercial objectives.
• Manage and optimize site content through the CMS, working closely with content teams and external agencies to ensure SEO requirements and market opportunities are effectively implemented.
• Drive local content optimization initiatives, from identifying market-specific opportunities and developing action plans to measuring their impact on visibility, engagement, and conversion.
• Support technical SEO initiatives, identifying issues and opportunities and collaborating with relevant teams to get improvements implemented.
• Contribute to off-page SEO and authority-building initiatives, evaluating opportunities and supporting their execution where relevant.
• Apply analytical and CRO thinking to SEO performance, using data and user behaviour insights to identify opportunities and improve the commercial impact of organic traffic.
• Monitor brand and content visibility across AI-powered search experiences, identifying opportunities to strengthen presence and performance as search behaviour evolves.
• Manage multiple SEO projects and initiatives simultaneously, ensuring work is delivered to a high standard and on time.
• Monitor and report on organic performance, translating results into clear insights, and recommended priorities for assigned markets/projects.

What you’ll bring  

• Hands-on SEO knowledge across technical, on-page, and off-page SEO, with the ability to share examples of work you’ve delivered and the impact it generated.
• Strong content optimization skills and an understanding of how content, search intent, site structure, and user experience contribute to organic performance.
• Strong expertise in at least one of the following areas: technical SEO or hands-on off-page SEO.
• Analytical skills and a CRO mindset, with the ability to use data to identify opportunities and connect SEO activity with business outcomes.
• Hands-on experience working with content management systems.
• Strong project management and execution skills, with a track record of managing multiple priorities and deadlines.
• Advanced or Native fluency in English 
• Experience within an iGaming environment.
• Hands-on experience with Google Search Console and GA4, as well as SEO tools such as Ahrefs, Semrush, and Screaming Frog.
• Working experience with Jira, Trello or Asana.

Tech Stack / Role-Specific Tools

• Google Search Console (GSC)
• Google Analytics 4 (GA4)
• Ahrefs / SEMrush / Mangools / Sistrix / Wincher 
• Screaming Frog
• WordPress or other CMS
• Excel / Google Sheets for analysis and reporting
• BI tools: Metabase/Tableau/Power BI
• Project Management tools: JIRA/Trello/Asana

Even better if   

• Hands-on experience with AI-powered search, AI visibility, AEO/GEO.
• Experience working with CMS platforms beyond WordPress.
• Experience working within regulated markets.
• Working knowledge of HTML.

What’s in it for you:

• Competitive salary + individual performance-based bonuses every quarter - Be rewarded for your impact with a competitive salary and quarterly performance incentives.
• 20 days annual leave + public holidays - Take the time you need to rest, recharge, and maintain a healthy work-life balance.
• Referral bonuses & flash bonuses - Receive additional rewards for referring top talent and being recognized for outstanding contributions.
• Top of the line equipment - Work with premium tools and technology designed to support high performance from day one.
• Monthly team building activities & annual global gatherings - Stay closely connected through regular team experiences and an annual global company meetup hosted across different international locations, fostering real in-person connection and cultural exchange.

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What you'll be doing

• Building and maintaining strong relationships with VIP customers with the objective of retention and identifying opportunities to enhance their experience
• Providing  proactive support to VIP players, ensuring their needs are met promptly and effectively
• Monitoring VIP player activity and engagement and working on VIP specific campaigns and promotions
• Responsible for analysing data and internal reporting
• Working closely with internal departments to ensure seamless communication and execution of processes, leading to best-in-class experience for VIPs
• Staying updated with industry information, policies, and regulations in the iGaming sector
• Ensuring data security

What you'll bring

• 3-5 years of experience and solid experience in managing a team of VIP Account Managers
• Experience as an VIP Account Manager within the iGaming industry required
• Excellent communication and presentation skills
• Outstanding problem-solving skills with a proactive approach
• Have the ability to work under pressure, in a team environment and able to multitask with projects and tasks and adjust quickly to change and able to focus on new priorities
• Strong drive to achieve and exceed targets
• Willingness to work weekends
• Fluency in English

What’s in it for you

• A competitive salary + individual performance based bonuses every quarter
• 20 days annual leave + public holidays
• South African employment contract
• Referral bonuses & flash bonuses
• Top of the line equipment
• Annual company retreats to provide great internal networking opportunities

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What you'll be doing

• Build, manage, and maintain strong interactions with influencers, creators, tipsters, and affiliate partners through a social online community
• Identify and reach out to new affiliates and creators through social media platforms and digital communities
• Develop, maintain, and strengthen SportyBet’s online affiliate and social community presence by fostering authentic, consistent engagement and representing the brand positively across all relevant channels and platforms
• Manage influencer/creator pages, monitor their online activity and performance, and provide ongoing feedback and support to maximise results
• Track and analyze social media trends, community sentiment, and affiliate performance to identify opportunities for growth and improvement
• Support and strengthen SportyBet’s relationships within the wider online sports community, ensuring consistent tone, professionalism, and authenticity in every interaction

What you'll bring

• Strong understanding of major social media platforms (X/Twitter, Instagram, TikTok, Telegram, etc.) and international online community culture
• Solid grasp of social media trends, sports culture, and sports betting fundamentals (markets, odds, fan engagement)
• Excellent communication and relationship-building skills
• Passion for sports, digital engagement, and community development
• Self-motivated, proactive, and adaptable in a fast-paced environment
• Strong copywriting and content creation abilities
• Creative thinker with a data-driven mindset and attention to detail
• Highly organised with the ability to manage multiple projects and channels simultaneously
• Strong collaboration skills and comfort working across teams

Even better if

• Experience in the sports betting, sports media, or gaming industry.
• Experience working with influencers, creators, or affiliate programs.
• Familiarity with analytics tools (e.g., Meta Insights, TikTok Analytics, YouTube Studio).
• Basic design and video editing skills (Canva, CapCut, Adobe Creative tools, etc.).

What’s in it for you

• A competitive salary + individual performance based bonuses every quarter
• 20 days annual leave + public holidays
• Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
• South African employment contract
• Referral bonuses & flash bonuses
• Top of the line equipment
• Annual company retreats to provide great internal networking opportunities

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About the role

• As an Operations Support, you will be responsible for developing reports to optimize fraud detection and operational efficiency, maintaining and improving internal SOPs, tools and knowledge base, and monitoring payment systems and PSPs (Grafana, Slack) for real time alerts. This will be a night shift role hours from 23:00pm - 07:00am and hybrid located at our Cape Town office. 

What you'll be doing

• Handling day-to-day backend operations including query resolution, content management and escalations
• Monitoring and managing Customer Service operations
• Analyse Customer Service processes and help identify areas of performance or process improvements
• Handling level 2/3 escalations providing support to our Customer Service team by analysing data and customer history
• Escalations to the Product, Technology, Trading and Payment teams as required
• To reconcile online payment transactions and monitor the success rate from downstream service providers
• To check potential fraud activities to mitigate the risk in online transactions, and escalate issues promptly if needed
• To execute daily & monthly payment review and provide reports if needed
• Website content management including banners, comments filtering, promotion landing pages, website content
• Handle customer queries via Social Media, Web Chat, E-mail and Calls

What you'll bring

• Fluency in English
• Strong Excel/Google Spreadsheet skills
• Current or previous experience in the iGaming/Sports betting industry 
• 1+ years of Level 2 Support or Payment/Tech specialist in gaming and an interest in sports is preferred
• Detail-oriented
• Analytics-driven
• Should be able to work on flexible shifts, including possibly working on public holidays and weekends

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About the role

• At Sporty Group, we’re looking for a dynamic People Operations Partner to join our Cape Town team and play a key role in creating an exceptional employee experience while enabling our people and business to thrive.
• Working closely with regional leadership and international teams, you’ll combine hands-on People Operations with proactive People Partnering, supporting everything from employee experience, performance and engagement to payroll, compliance and day-to-day people needs. 
• You’ll also have the opportunity to support our wider global teams when needed, helping us build more consistent, efficient and scalable People practices across our locations.

What you'll be doing

• Own and oversee the end-to-end employee lifecycle, including onboarding, offboarding, probation, performance management, employee communications, and day-to-day People support.
• Act as a People Operations Partner to managers and leaders, providing practical, commercially minded People advice and support across the employee lifecycle, including team effectiveness, performance, engagement, employee relations, organisational changes, and day-to-day people matters.
• Partner with managers to understand their team and business needs, proactively identify People-related risks and opportunities, and translate these into appropriate People solutions aligned with company policies, practices, and business priorities.
• Provide cross-geo People Operations support and cover across the organisation as required, performing the same core HR activities within other locations during periods of leave, increased workload, capacity constraints, or other business needs.
• Partner with senior leadership to develop and deliver People strategies that align with and support the organisation’s broader business objectives and strategic priorities in South Africa.
• Own and complete the South African monthly payroll process, working closely with Finance and relevant stakeholders to ensure payroll is accurate, timely, compliant, and appropriately reconciled, including managing payroll inputs, employee changes, statutory requirements, and payroll queries.
• Produce and maintain monthly HR reporting, including headcount, attrition, employee engagement/satisfaction, and other relevant People metrics, using data and insights to identify trends, risks, and opportunities and support informed decision-making.
• Maintain accurate HRIS and employee records in compliance with POPIA, global data protection policies, applicable local requirements, and relevant policies in each supported location.
• Act as the first point of contact and trusted advisor for employees and managers on HR matters in South Africa and the Cape Town office, while providing first-line HR support and continuity to employees and managers in other locations when local People resources are unavailable.
• Manage employee relations matters and support disciplinary, grievance, and performance improvement processes in South Africa, while providing equivalent support to other geographies when required and within the relevant local policies and processes.
• Support managers throughout performance and talent processes, ensuring consistent application of People practices and helping managers address performance, development, engagement, and team-related matters effectively.
• Support employee engagement and experience initiatives, identifying themes and opportunities for improvement and working with leaders and managers to translate feedback into meaningful actions.
• Build and maintain a working knowledge of core People Operations processes, policies, payroll requirements, and compliance obligations across the organisation’s locations to enable effective cross-geo support and cover.
• Act as a point of contact for cross-location People Operations queries, involving the relevant in-country People resource or Regional HR Lead where local legal, regulatory, payroll, or policy expertise or decision-making is required.
• Own day-to-day office management for the Cape Town office, including facilities, vendors and service providers, office supplies, workplace services, and general office upkeep.
• Implement and maintain appropriate health and safety practices for the Cape Town office, ensuring compliance with applicable local regulations and company requirements.
• Support the Regional HR Lead in identifying, implementing, and embedding consistent People Operations processes, tools, and ways of working across locations.
• Contribute to the standardisation and continuous improvement of People Operations processes across geographies, identifying opportunities to improve efficiency, consistency, and employee experience.
• Identify opportunities to simplify, improve, and automate People Operations processes, reducing administrative burden and improving the employee and manager experience

What you'll bring

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field
• Minimum 4 years’ experience in People Operations, HR Generalist, or People Partnering roles, ideally within a fast-paced or international environment.
• Proven experience owning and completing monthly payroll in South Africa, with a strong understanding of payroll processes, statutory requirements and compliance.
• Strong knowledge of South African employment practices, labour legislation, POPIA, and HR compliance requirements.
• Experience working with HRIS platforms, People reporting, and process improvement.
• Ability to support People Operations across multiple geographies and adapt to different local processes and requirements.
• Strong organisational, analytical, communication, and stakeholder management skills.
• Highly proactive, solutions-oriented, and comfortable working independently in a fast-paced environment.