First National Bank (FNB) South Africa offers dynamic career paths, structured graduate development programs, and continuous on-the-job learning across banking, data science, IT, and client advisory roles
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Are you someone who can:
- Direct and manage local market and branch resources to deliver on business and growth objectives
- Identify and leverage revenue growth opportunities to achieve and exceed sales targets
- Promote customer loyalty by delivering a consistently superior customer experience
- Identify, attract, and grow relationships with creditworthy and potentially profitable customers
- Provide appropriate, needs based banking solutions to prospective and existing clients across the business
- Build brand awareness and presence in the local market to increase visibility and sales opportunities
- Contribute to the development of budgets aligned to operational delivery plans
- Monitor budget effectiveness and report on variances and improvement opportunities
- Apply innovative thinking and develop new insights to drive organisational and operational improvements
- Deliver internal and external customer service excellence through adherence to quality service standards
- Build collaborative relationships across the FirstRand Group to enhance delivery, innovation, and scale
- Work across teams and functional lines to strengthen collaboration and execution
Leadership, People & Performance
- Manage people by executing leadership and management responsibilities effectively
- Create an environment that encourages employee growth, engagement, and performance excellence
- Set clear goals, provide direction, and support continuous performance improvement
- Actively seek feedback on own performance and pursue development opportunities where required
- Role model FNB values, ethical conduct, and customer centric leadership
Qualification & Experience Requirement
- Minimum Qualification: NQF Level 5 Certificate
- Preferred Qualification: Undergraduate Diploma NQF Level 6 qualification in Banking, Business Management, or related fields
- 4 – 5 years of experience in client relationship management within a retail banking or financial services environment
You will be an ideal candidate if you possess the following:
- Strong commercial acumen with experience driving revenue growth and market expansion with demonstrated ability to manage budgets, optimise resources, and improve returns
- Solid understanding of risk management, governance, and compliance
- Experience building strong market presence and customer relationships
You will have access to:
- A strategic leadership role within the FNB Points of Presence environment
- The opportunity to shape local market performance and customer outcomes
- Ongoing leadership development and professional growth opportunities
- A collaborative, values driven culture focused on innovation and impact
You can be a match if you are:
- Commercially minded with a strong customer centric approach
- A confident leader who inspires trust and performance
- Results driven while balancing growth with sound risk management
- Innovative, proactive, and comfortable driving change
- Strong in stakeholder engagement and relationship building
- Ethical, disciplined, and aligned to FNB’s values
End Date: August 31, 2026
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Are you someone who can:
- Manage resources effectively to support branch performance and business growth
- Deliver excellent customer experiences that align with organisational values
- Prevent wastage by identifying process improvements to contain and reduce costs
- Execute management responsibilities to create a supportive, high‑performance environment
- Provide subject matter expertise and thought leadership within your area of specialisation
- Ensure compliance with legislative, audit, policy, and governance requirements
- Identify opportunities to grow the customer base by attracting creditworthy and profitable customers
- Build strong working relationships across teams and functional lines to enhance collaboration and innovation
- Improve service delivery processes to meet or exceed customer expectations
- Contribute to the development of budgets linked to operational plans, monitor progress, and report variances
Qualification & Experience Requirement
- Minimum Qualification: NQF Level 5 Certificate
- Preferred Qualification: Undergraduate Diploma NQF Level 6 in Business Administration, Banking, or Financial Services
- 4 to 5 years of experience in client relationship management, sales and service management and proven leadership experience
You will be an ideal candidate if you possess the following:
- Experience engaging customers, managing portfolios, or supporting sales and service delivery
- A proactive and solutions‑driven mindset
- Ability to identify growth opportunities and contribute to portfolio expansion
- Strong organisational and coordination skills
- Sound understanding of governance, compliance, and administrative processes
- Ability to collaborate across teams and support innovation
You will have access to:
- A critical supporting role within the FNB Points of Presence environment
- Growth opportunities aligned to operational management, sales, and customer engagement
- On‑the‑job learning and development to strengthen technical and people capabilities
- A collaborative environment committed to service excellence and innovation
You can be a match if you are:
- Customer‑centric with a high level of professionalism
- Operationally disciplined and attentive to detail
- Confident engaging with customers and internal stakeholders
- Proactive in identifying improvements and delivering solutions
- A strong team contributor who values collaboration
- Self‑driven and committed to continuous development
End Date: August 31, 2026
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Are you someone who can:
- Drive and monitor branch operations to achieve maximum effectiveness.
- Lead digital migration initiatives and actively influence customer adoption of electronic banking.
- Ensure adherence to branch audit requirements, governance, compliance, and risk mitigation processes.
- Identify opportunities to grow the customer base with creditworthy and profitable customers.
- Focus on optimising service delivery processes to enhance customer satisfaction.
- Prevent wastage and continuously identify process improvements to reduce costs.
- Manage people effectively by delivering on leadership responsibilities and cultivating an environment that supports employee growth, engagement, and performance excellence.
Qualification & Experience Requirement
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Management, or related fields
- 4 – 5 years of experience in operations within a branch or similar environment
You will be an ideal candidate if you possess the following:
- Strong understanding of branch operations, audit processes, and risk management.
- Proven ability to drive operational effectiveness and support digital migration initiatives.
- Experience managing and coaching teams to achieve high performance.
- Ability to identify commercial growth opportunities and enhance customer satisfaction.
You will have access to:
- Opportunities to lead and influence operational excellence in a dynamic environment.
- A challenging workplace that encourages continuous improvement and innovation.
- Personal and professional development opportunities to grow your leadership capability.
- The chance to make a meaningful impact on branch performance and customer experiences.
You can be a match if you are:
- A strong leader with the ability to inspire, guide, and motivate a team.
- Operationally focused with an eye for detail and strong compliance discipline.
- Customer centric, solution driven, and committed to service excellence.
- Skilled in planning, organising, and resource management.
- Agile, adaptable, and able to manage competing priorities.
- Passionate about improving processes, driving efficiency, and reducing costs.
- Able to work independently while maintaining strong collaborative relationships.
End Date: August 31, 2026
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Are you someone who can:
- Build and manage long-term client relationships to support retention and growth
- Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
- Educate customers to the correct Banking platform aligned with their needs.
- Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
- Analyze customer data and provide appropriate financial advice and solutions aligned to client financial goals and in accordance with FAIS requirements
- Maintain accurate and complete client records and documentation
- Achieve individual and branch sales and service targets
- Conduct yourself in an ethical manner.
- Take accountability for your own performance, personal and career development.
- Show empathy to customers.
- Stay updated on industry trends and product knowledge.
- Manage leads, referrals, and client follow-ups within agreed turnaround times
Qualification & Experience Requirement
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration,
- Customer Service, or related fields recognized by FAIS
- 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services
You will be an ideal candidate if you possess the following:
- Strong understanding of FAIS, TCF, and client-centric advice principles
- Proven ability to meet sales, service, and compliance targets
You will have access to:
- Opportunities to build relationships as part of a dynamic team.
- A challenging working environment
- Personal and professional growth
- Opportunities to have an impact on a local market as a brand ambassador.
You can be a match if you are:
- Client-focused and have an ethical approach to advice
- Enjoy solving problems.
- Persuasive selling skills
- Agile and Flexible
- Strong communication and interpersonal skills
- Results-driven with strong planning and organization skills
- Attention to detail and high compliance awareness
- Ability to work independently and within a team
End Date: August 21, 2026
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Are you someone who can:
- Manage team performance in achievement of annual monitoring plan
- Ensure execution of compliance management strategies, plans and programmes
- Ensure development and continuous value add improvement to operational processes
- Deliver customer experience excellence in own service delivery aligned to Organizational values and service standards
- Compiling monitoring plans indicating the compliance monitoring methodology used and the frequency thereof
- Compiling monitoring reports on the results of monitoring Incident reporting, to ensure timeous escalation of compliance risks and incidents Interpret regulation and legislation and assist business units with practical implementation thereof
- Advise and provide guidance to management on systems, policies, processes and controls implemented to enable compliance
- Assist with the promotion of a culture of compliance and awareness
- and actively participating in compliance projects and training initiatives
- Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
- Ensure compliance is adopted in terms of systems and procedures as laid out by organization and review in response to audit findings and changes
- Develops an understanding of risks and risk management approaches
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialization and identify risks
- Educates others and makes suggestions for improvements
- Networks and participates in specialist risk forums where required
- Participate in Combined Assurance activities with assurance partners
- Compile Annual Monitoring Plan for Insure Pillar, engaging with stakeholders to identify key risks and required coverage
You will be an ideal candidate if you have:
- Relevant BCom Qualification
- Compliance Monitoring experience
- Experience using ARCHER system
- 3-5 years’ experience in managing a team
- Internal audit experience
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment that is progressive and agile
- Opportunities to innovate where initiative is taken and owned end to end
We can be a match if you have the following:
- Adaptable and curious
- Have a proven successful track record.
- Thrive in a collaborative environment.
- Detail-oriented
- Proactive and accountable
- Calm under pressure
- Collaborative mindset
- Flexible and adaptable in a dynamic work environment
End Date: August 25, 2026
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Are you someone who can:
- Engage customers in a positive and professional manner by being helpful
- by living up to our brand promise of “How can we help you?” at all times
- Understand customer needs to identify, sell, and cross-sell products aligned to customer needs and provide appropriate banking and financial solutions
- Educate customers on the correct banking platforms suited to their needs to proactively migrate customers to digital, e-Channels, and self-service platforms
- Fulfil transactions above set benchmarks while delivering exceptional service
- Manage leads, referrals, and customer follow-ups within agreed turnaround times
- Maintain accurate customer records and ensure compliance with FAIS, FICA, TCF, and internal governance
- Always conduct yourself in an ethical and professional manner
- Take accountability for personal performance, learning, and career development
- Stay informed on product offerings, systems, and industry developments
- Contribute to team success and adapt to changing customer and business needs
Qualification & Experience Requirement
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
- 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services
You will be an ideal candidate if you possess the following:
- Strong understanding of FAIS, TCF principles, and regulatory compliance
- Proven ability to meet sales, service, and customer experience targets
- Must not be an unrehabilitated insolvent
You will have access to:
- Opportunities to build strong customer relationships within a dynamic POP environment
- A challenging, fast-paced branch setting
- Continuous learning and development aligned to your career path
- Opportunities to make a meaningful impact as a brand ambassador within a local market
You can be a match if you are:
- Client-focused with a strong ethical mindset
- Passionate about service excellence and problem-solving
- Confident in needs-based selling and solution delivery
- Agile, adaptable, and comfortable in a high-volume environment
- A strong communicator with excellent interpersonal skills
- Results-driven with strong planning and organisational skills
- Detail-oriented with high compliance awareness
- Able to work independently and collaboratively within a team
End Date: August 24, 2026
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Are you someone who can:
- Build and maintain strong relationships with clients.
- Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
- Effectively communicate with clients and have the ability to explain processes and requirements in a simple manner.
- Ensure compliance with rules and processes and has attention to detail.
- Educate customers to the correct Banking platform aligned with their needs.
Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
- Analyse customer data and recommend tailored solutions.
- Achieve sales results by providing contextual and integrated financial solutions to customers.
- Conduct yourself in an ethical manner.
- Takes accountability for own performance, personal and career development.
- Show empathy with customers.
- Stay updated on industry trends and product knowledge.
- Willing to work on a shift structure
Qualification & Experience Requirement
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
- 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services
You will be an ideal candidate if you possess the following:
- Excellent communication and relationship‑building skills and an ability to engage diverse customer needs
- Confidence in guiding customers toward digital and Self‑Service solutions
- Ability to identify sales opportunities and support portfolio growth
- High levels of accuracy, discipline, and adherence to process
- Strong organising, planning, and time‑management capability
- Commitment to delivering consistent, exceptional service
You will have access to:
- Opportunities to build relationships as part of a dynamic team.
- A challenging working environment
- Personal and professional growth
- Opportunities to have an impact in a local market as a brand ambassador.
You can be a match if you are:
- Customer Centric.
- Enjoy solving problems.
- Persuasive selling skills
- Able to understand rules in a regulated environment.
- Agile and Flexible
- Strong communication and interpersonal skills
- Have a results-driven attitude with a passion for exceeding targets.
- Have excellent Organisational skills and attention to detail.
End Date: August 31, 2026
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Are you someone who can:
- Deliver exceptional experience and education to Private Clients/Private Clients RMB clients on basic wealth creation, accumulation.
- Increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.
- Understand and market all financial services solutions within the relevant business offering.
- Assist with profit growth for the business through ensuring effective management of the leads pipeline.
- Produce consistently high-quality outputs within agreed deadlines.
You will be an ideal candidate if you:
- Minimum Qualification - Relevant NQF level 7 FSCA approved Degree.
- RE5 Regulatory Compliance Certificates with relevant COB (Class of Business) Meet all requirements on SUB-CATS.
- Experience - 3 to 5 years’ experience within a Sales/Service area of a financial environment.
You will have access to:
- Opportunities to network and collaborate.
- Earn basic guaranteed rewards with uncapped earning potential.
- Opportunities to innovate.
We can be a match if you are:
- Signed off for supervision of all your SUB-CATS
- Able to build sound relationships based on trust and openness.
- Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
- Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialization.
End Date: August 25, 2026
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Job Description
To focus exclusively on credit and lending solutions for high-net-worth and ultra-high-net-worth clients. The role specialises and is critical for structuring sophisticated financing arrangements that meet the unique needs of wealthy individuals and families.
- Designing customised lending structures for complex client situations
- Creating bespoke financing arrangements secured by various asset types.
- Structuring credit facilities that align with clients' wealth management strategies.
- Developing innovative lending solutions that preserve investment positions.
- Arranging tailored mortgages for luxury residential properties.
- Structuring loans secured by investment portfolios (securities-based lending).
- Creating aircraft and yacht financing solutions.
- Facilitating art-secured lending arrangements.
- Providing bridge loans for business transactions or real estate acquisitions.
- Structuring interest-only loans with flexible repayment terms.
- Analyzing complex income streams and asset portfolios.
- Conducting sophisticated credit analysis beyond traditional metrics.
- Evaluating collateral values for specialised assets.
- Determining appropriate loan-to-value ratios for various asset classes.
- Navigating exceptions to standard underwriting criteria for qualified clients.
- Collaborating with the relationship team during client meetings.
- Educating clients on leveraging strategies and their implications.
- Advising on optimal debt structures within overall wealth plans.
- Providing insights on interest rate environments and financing opportunities.
End Date: August 25, 2026
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Role overview:
- We are seeking an experienced Firewall Security Specialist to join our Infrastructure and Cybersecurity team. The successful candidate will be responsible for the administration, maintenance, monitoring, and optimization of enterprise firewall and network security platforms, ensuring the confidentiality, integrity, and availability of critical banking systems and services.
- The role requires a strong understanding of network security technologies, change management processes, threat mitigation, and operational support within a large-scale enterprise environment.
Key Responsibilities:
- Administer and support enterprise firewall environments, including configuration, maintenance, and troubleshooting.
- Implement and manage security policies, access control lists (ACLs), NAT, VPNs, and security zones.
- Perform firewall software upgrades, patching, and vulnerability remediation.
- Monitor firewall performance, availability, and security events.
- Investigate and resolve firewall-related incidents, outages, and performance issues.
- Review and implement approved firewall rule requests in accordance with security standards.
- Conduct firewall health checks, capacity planning, and lifecycle management.
- Collaborate with Cyber Security, Network Engineering, Risk, and Application teams during project implementations.
- Participate in after-hours maintenance windows and change implementations.
- Ensure compliance with organizational security standards, audit requirements, and regulatory obligations.
- Maintain accurate operational documentation, network diagrams, and configuration records.
We can be a match if you have:
- Degree or Diploma in Information Technology, Network Engineering, Cyber Security, or related field.
Industry certifications such as:
- Cisco CCNA Security / CCNP Security
- Cisco Secure Firewall Certification
- ITIL Foundation (advantageous)
- 3–5+ years of hands-on firewall administration experience.
- Experience supporting enterprise security platforms within a large corporate environment.
- Experience implementing security change requests and managing major incidents.
- Strong understanding of network protocols and security architectures.
Technical Skills
Essential
- Cisco ASA
- Cisco Secure Firewall Threat Defense (FTD)
- Cisco FMC (Firepower Management Center)
- VPN Technologies (IPSec, SSL VPN)
- Routing and Switching Fundamentals
- TCP/IP Networking
- NAT, ACLs, Security Zones
- High Availability (HA) Configurations
- Firewall Upgrades and Migrations
- Change Management Processes
Advantageous
- Cisco ACI
- SIEM Platforms (Splunk, QRadar, Sentinel)
- Cloud Security (Azure, AWS)
You will have access to:
- Opportunities to network and collaborate.
- Challenging Work.
- Opportunities to innovate.
End Date: August 24, 2026
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Are you someone who can:
- Build and manage long-term client relationships to support retention and growth
- Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
- Educate customers to the correct Banking platform aligned with their needs.
- Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
- Analyze customer data and provide appropriate financial advice and solutions aligned to client financial goals and in accordance with FAIS requirements
- Maintain accurate and complete client records and documentation
- Achieve individual and branch sales and service targets
- Conduct yourself in an ethical manner.
- Take accountability for your own performance, personal and career development.
- Show empathy to customers.
- Stay updated on industry trends and product knowledge.
- Manage leads, referrals, and client follow-ups within agreed turnaround times
Qualification & Experience Requirement
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration,
Customer Service, or related fields recognized by FAIS
- 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services
You will be an ideal candidate if you possess the following:
- Strong understanding of FAIS, TCF, and client-centric advice principles
- Proven ability to meet sales, service, and compliance targets
You will have access to:
- Opportunities to build relationships as part of a dynamic team.
- A challenging working environment
- Personal and professional growth
- Opportunities to have an impact on a local market as a brand ambassador.
You can be a match if you are:
- Client-focused and have an ethical approach to advice
- Enjoy solving problems.
- Persuasive selling skills
- Agile and Flexible
- Strong communication and interpersonal skills
- Results-driven with strong planning and organization skills
- Attention to detail and high compliance awareness
- Ability to work independently and within a team
End Date: August 24, 2026
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Job Description
- To support the proactive management of affluent client portfolio by partnering with Private Bankers to deliver insightful analysis, conduct research, and ensure seamless execution of sales and service activities. The job focuses on identifying opportunities to onboard new clients and expand relationships with existing ones.
Hello future - Banking Advisor
Are you someone who can:
- Proactively manage a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfillment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
- Build sound relationships based on trust and openness.
- Contribute to a culture of service excellence, which builds positive relationships and provide opportunity for feedback and exceptional service.
- Understand and market all financial services solutions within the relevant business offering.
- Assist with profit growth for the business through ensure effective management of the leads pipeline.
- Consistently produce high-quality outputs within agreed deadlines.
You will be an ideal candidate if you:
- Minimum Qualification - RE5 Certificate with a Degree NQF7 level in Finance or Accounting.
- Experience - 3 to 5 years’ experience within a Sales/Service area of a financial environment.
- A person must not be unrehabilitated insolvent.
You will have access to:
- Opportunities to network and collaborate.
- Challenging Working Opportunities to innovate.
We can be a match if you are:
- Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
- Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
- Comply with relevant statutory, legislative, policy and governance requirements and set processes and procedures related to specialization.
End Date: August 30, 2026
go to method of application »
Job Description
- To support the proactive management of affluent client portfolio by partnering with Private Bankers to deliver insightful analysis, conduct research, and ensure seamless execution of sales and service activities. The job focuses on identifying opportunities to onboard new clients and expand relationships with existing ones.
Hello future - Banking Advisor
Are you someone who can:
- Proactively manage a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfillment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
- Build sound relationships based on trust and openness.
- Contribute to a culture of service excellence, which builds positive relationships and provide opportunity for feedback and exceptional service.
- Understand and market all financial services solutions within the relevant business offering.
- Assist with profit growth for the business through ensure effective management of the leads pipeline.
- Consistently produce high-quality outputs within agreed deadlines.
You will be an ideal candidate if you:
- Minimum Qualification - RE5 Certificate with a Degree NQF7 level in Finance or Accounting.
- Experience - 3 to 5 years’ experience within a Sales/Service area of a financial environment.
- A person must not be unrehabilitated insolvent.
You will have access to:
- Opportunities to network and collaborate.
- Challenging Working Opportunities to innovate.
We can be a match if you are:
- Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
- Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
- Comply with relevant statutory, legislative, policy and governance requirements and set processes and procedures related to specialization.
End Date: August 30, 2026
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Job Description
- The Lending Analyst plays a crucial role in supporting the private banking team's lending operations, serving ultra-high-net-worth individuals (UHNWIs) and managing complex lending relationships.
- This position requires a detail-oriented professional who can handle confidential financial information while providing exceptional customer service.
Secured Lending Processing
- Review and verify secured lending application documentation for completeness and accuracy
- Collect and organize required financial documents from clients including tax returns, financial statements, and asset verification
- Conduct preliminary assessment of loan applications against bank lending criteria
- Assist in preparation of credit applications with the Lending Specialists
- Track application status and maintain regular communication with clients
Client Service & Communication
- Serve as primary point of contact for lending-related inquiries from clients
- Coordinate with relationship team to understand client needs and preferences
- Provide updates on loan application status to clients and internal stakeholders
- Schedule and prepare documentation for client meetings
- Maintain professional communication with ultra-high-net-worth clients
Documentation & Compliance
- Assist in monitoring existing loan portfolios
- Track loan covenant compliance and payment schedules
- Prepare regular portfolio status reports
- Monitor collateral valuations and margin requirements
- Support annual loan reviews and renewals
Administrative Support
- Schedule and coordinate loan committee meetings
- Prepare presentation materials for loan committee review
- Maintain lending department calendar and deadlines
- Generate standard and custom reports for management
- Assist in special projects related to lending operations
Qualifications & Experience
- FSCA Recognised Qualification
- Minimum NQF Level 7 Degree
- RE5
- Minimum of 3 years working in financial services experience in a frontline/similar role
End Date: August 26, 2026
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Are you someone who can:
- Lead and support the sales and service team to achieve and exceed agreed targets
- Drive sales across product and campaign initiatives to optimise growth and profitability
- Deliver customer experience excellence aligned to organisational values and service standards
- Communicate service solutions clearly and secure customer and stakeholder buy in
- Ensure product knowledge and advice provided is technically accurate and compliant
- Engage customers to understand unique requirements and support value optimisation and product integration
- Manage and grow the active customer account base within the branch
- Analyse customer insights and business data to identify service and sales improvement opportunities
- Provide regular reporting on service delivery, customer targets, and SLA performance
Leadership, People & Performance Responsibilities
- Manage team delivery against goals within the area of responsibility
- Set meaningful stretch goals and motivate team achievement
- Provide ongoing coaching, guidance, and performance feedback
- Identify development needs and ensure personal development plans are created, implemented, and reviewed
- Create a development culture where learning, insights, and best practice are actively shared
- Manage performance moderation, recognition, disciplinary, and retention processes in line with HR policies
- Participate in Talent Management practices and succession planning
- Implement Employment Equity plan targets in recruitment and employee movement activities
- Resolve conflict and respond to employee concerns in a timely and fair manner
- Ensure effective transfer of skills across functions within the team
Compliance, Risk & Governance
- Ensure full compliance with statutory, legislative, policy, and governance requirements
- Implement and embed relevant policies and practice standards across the team
- Maintain up to date knowledge of legislative changes, industry best practice, and internal compliance requirements
- Ensure system and process compliance and address audit findings effectively
- Identify, assess, and manage risks within the area of accountability
- Provide input into governance and compliance process improvements
- Educate team members on risk management, compliance expectations, and process enhancements
- Participate in specialist risk and governance forums where required
Qualification & Experience Requirement
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Management, or related fields
- 1–3 years of experience in sales, management and/or preferred supervisory experience
You will be an ideal candidate if you possess the following:
- Proven leadership experience within a sales and service branch environment
- Strong track record of achieving sales, service, and customer experience targets
- Solid understanding of compliance, risk, and governance within financial services
- Experience coaching, developing, and managing team performance
- Ability to analyse data and translate insights into practical actions
You will have access to:
- Leadership opportunities within a dynamic Points of Presence environment
- Ongoing learning and development aligned to leadership and sales excellence
- Exposure to cross functional collaboration and communities of practice
- The opportunity to influence customer outcomes, team capability, and business growth
You can be a match if you are:
- Customer obsessed with a passion for service excellence
- Results driven and motivated by team success
- Confident in influencing, coaching, and communicating
- Ethical, disciplined, and risk aware
- Analytical and comfortable working with data and insights
- Adaptable, resilient, and energised by a fast-paced environment
- Committed to developing people and building high performing teams
End Date: August 25, 2026
go to method of application »
Are you someone who can:
- Build and manage long-term client relationships to support retention and growth
- Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
- Educate customers to the correct Banking platform aligned with their needs.
- Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
- Analyze customer data and provide appropriate financial advice and solutions aligned to client financial goals and in accordance with FAIS requirements
- Maintain accurate and complete client records and documentation
- Achieve individual and branch sales and service targets
- Conduct yourself in an ethical manner.
- Take accountability for your own performance, personal and career development.
- Show empathy to customers.
- Stay updated on industry trends and product knowledge.
- Manage leads, referrals, and client follow-ups within agreed turnaround times
Qualification & Experience Requirement
- minimum Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
- 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services
You will be an ideal candidate if you possess the following:
- Strong understanding of FAIS, TCF, and client-centric advice principles
- Proven ability to meet sales, service, and compliance targets
You will have access to:
- Opportunities to build relationships as part of a dynamic team.
- A challenging working environment
- Personal and professional growth
- Opportunities to have an impact on a local market as a brand ambassador.
You can be a match if you are:
- Client-focused and have an ethical approach to advice
- Enjoy solving problems.
- Persuasive selling skills
- Agile and Flexible
- Strong communication and interpersonal skills
- Results-driven with strong planning and organization skills
- Attention to detail and high compliance awareness
- Ability to work independently and within a team
End Date: August 24, 2026
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Please note that this is a 12-Month Hourly Rate Contract (Agency Plus Initiative)
Are you someone who can:
- Build and maintain strong relationships with clients.
- Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
- Effectively communicate with clients and have the ability to explain processes and requirements in a simple manner.
- Ensure compliance with rules and processes and has attention to detail.
- Educate customers to the correct Banking platform aligned with their needs.
- Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
- Analyse customer data and recommend tailored solutions.
- Achieve sales results by providing contextual and integrated financial solutions to customers.
- Conduct yourself in an ethical manner.
- Takes accountability for own performance, personal and career development.
- Show empathy with customers.
- Stay updated on industry trends and product knowledge.
- Maximize channel optimisation opportunities identified aligned to customer needs
- Ensure activities support cost containment and reduction
- Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions
- Fulfilling transactions above the benchmark set and providing an exceptional customer experience
Qualification & Experience Requirement
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
- 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services
You will be an ideal candidate if you possess the following:
- Excellent communication and relationship‑building skills and an ability to engage diverse customer needs
- Confidence in guiding customers toward digital and Self‑Service solutions
- Ability to identify sales opportunities and support portfolio growth
- High levels of accuracy, discipline, and adherence to process
- Strong organising, planning, and time‑management capability
- Commitment to delivering consistent, exceptional service
You will have access to:
- Opportunities to build relationships as part of a dynamic team.
- A challenging working environment
- Personal and professional growth
- Opportunities to have an impact in a local market as a brand ambassador.
You can be a match if you are:
- Customer Centric.
- Enjoy solving problems.
- Persuasive selling skills
- Able to understand rules in a regulated environment.
- Agile and Flexible
- Strong communication and interpersonal skills
- Have a results-driven attitude with a passion for exceeding targets.
- Have excellent Organisational skills and attention to detail.
End Date: August 23, 2026
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Please note that this is a 12-Month Hourly Rate Contract (Department of Home Affairs Initiative)
Are you someone who can:
- Build and maintain strong relationships with clients.
- Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
- Effectively communicate with clients and have the ability to explain processes and requirements in a simple manner.
- Ensure compliance with rules and processes and has attention to detail.
- Educate customers to the correct Banking platform aligned with their needs.
Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
- Analyse customer data and recommend tailored solutions.
- Achieve sales results by providing contextual and integrated financial solutions to customers.
- Conduct yourself in an ethical manner.
- Takes accountability for own performance, personal and career development.
- Show empathy with customers.
- Stay updated on industry trends and product knowledge.
- Maximize channel optimisation opportunities identified aligned to customer needs
- Ensure activities support cost containment and reduction
- Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions
- Fulfilling transactions above the benchmark set and providing an exceptional customer experience
Qualification & Experience Requirement
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
- 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services
You will be an ideal candidate if you possess the following:
- Excellent communication and relationship‑building skills and an ability to engage diverse customer needs
- Confidence in guiding customers toward digital and Self‑Service solutions
- Ability to identify sales opportunities and support portfolio growth
- High levels of accuracy, discipline, and adherence to process
- Strong organising, planning, and time‑management capability
- Commitment to delivering consistent, exceptional service
You will have access to:
- Opportunities to build relationships as part of a dynamic team.
- A challenging working environment
- Personal and professional growth
- Opportunities to have an impact in a local market as a brand ambassador.
You can be a match if you are:
- Customer Centric.
- Enjoy solving problems.
- Persuasive selling skills
- Able to understand rules in a regulated environment.
- Agile and Flexible
- Strong communication and interpersonal skills
- Have a results-driven attitude with a passion for exceeding targets.
- Have excellent Organisational skills and attention to detail.
End Date: August 21, 2026
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Are you someone who can:
- Provide sound services and recommendations based on customer and client needs, current information, and trends.
- Provide an efficient administration service through careful and timeous planning, reporting, and updating of all relevant information.
- Compile reports that track progress and guide business to make informed decisions.
- Ensure effective management of the leads pipeline.
- Support sales through analysis of client portfolio and pro-active client engagement.
- Assist with profit growth for the business through sales and acquisition of new clients.
- Achieve expected financial targets and uphold associated service levels.
- Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
- Ensure growth and increase in customer base by managing existing clients, generating new leads and growing active customer account base.
- Act responsibly with work related resources to contribute to cost containment.
- Deliver exceptional and high-quality advice that exceeds customers’ expectations through proactive, innovative, and appropriate solutions.
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Develop and manage key stakeholder relationships that enable achievement of operational objectives.
- Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
- Contribute to innovation by finding faster and more accurate ways of working.
- Understand and market all financial services solutions within the relevant business offering.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
- Develop, encourage and nurture collaborative relationships within FNB and/or across the First Rand Group (FRG).
You will be an ideal candidate if you:
- Relevant NQF7 Level Degree in Finance, Economics or Accounting.
- Completed RE5 qualification
- Have 2 - 3 years’ experience within a Sales/Service area of a banking / financial environment.
End Date: August 30, 2026
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Are you someone who can:
- Build and manage long-term client relationships to support retention and growth
- Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
- Educate customers to the correct Banking platform aligned with their needs.
- Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
- Analyze customer data and provide appropriate financial advice and solutions aligned to client financial goals and in accordance with FAIS requirements
- Maintain accurate and complete client records and documentation
- Achieve individual and branch sales and service targets
- Conduct yourself in an ethical manner.
- Take accountability for your own performance, personal and career development.
- Show empathy to customers.
- Stay updated on industry trends and product knowledge.
- Manage leads, referrals, and client follow-ups within agreed turnaround times
Qualification & Experience Requirement
- minimum Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
- 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services
You will be an ideal candidate if you possess the following:
- Strong understanding of FAIS, TCF, and client-centric advice principles
- Proven ability to meet sales, service, and compliance targets
You will have access to:
- Opportunities to build relationships as part of a dynamic team.
- A challenging working environment
- Personal and professional growth
- Opportunities to have an impact on a local market as a brand ambassador.
You can be a match if you are:
- Client-focused and have an ethical approach to advice
- Enjoy solving problems.
- Persuasive selling skills
- Agile and Flexible
- Strong communication and interpersonal skills
- Results-driven with strong planning and organization skills
- Attention to detail and high compliance awareness
- Ability to work independently and within a team
End Date: August 21, 2026
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Job Description
- The purpose of the role is to provide strategic direction and manage the end-to-end creative and development process within a specialist team.
- Define product vision, setting priorities, and ensuring alignment with business objectives and oversee the design, development, and delivery of innovative products or solutions, balancing customer needs, market trends, and organisational goals.
- The successful candidate will be accountable for driving cross-functional collaboration, optimising resources, and ensuring timely execution to achieve product success.
Are you someone who can:
- Facilitate the conversion of knowledge and ideas into new or improved products, capabilities, processes and services (producer/enabler).
- Explore local and international markets for new products and trademarks in order to expand and strengthen the business' market position.
- Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information.
- Manage designated product development projects from inception to final execution, including post implementation evaluation.
- Initiate and manage market research, data mining and quantitative analysis to ensure sustainability and future competitive growth.
- Establish and maintain effective business procedures that efficiently reduce operational risk and guarantee the delivery of needs specifications of the high quality. Address findings identified through internal or external audits, as well as those raised by client management and risk functions.
- Develop a product strategy aligned to business strategy to ensure business growth and sustainability.
- Establishment, alignment and management of target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency.
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members.
- Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders.
- Deliver an exceptional client experience that exceeds customers and stakeholders’ expectations through proactive and appropriate solutions and communication.
- Work closely with Segment Customer owners (consumers) to ideate, craft, and launch new offerings across the customer lifecycle.
- Lead and engage for the Bank at numerous Industry forums for all matters pertaining to the Payment rails that you own.
- Lead a team of Specialists to drive implementation of the Product strategy, ensuring alignment with Segment strategy.
The ideal candidate will have :
- +5 Years product management experience (preferably in a payments environment) - Product Support Development and Analysis
- BCom Marketing, Information Systems or Similar
End Date: August 27, 2026
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Are you someone who can:
- Lead and support the sales and service team to achieve and exceed agreed targets
- Drive sales across product and campaign initiatives to optimise growth and profitability
- Deliver customer experience excellence aligned to organisational values and service standards
- Communicate service solutions clearly and secure customer and stakeholder buy in
- Ensure product knowledge and advice provided is technically accurate and compliant
- Engage customers to understand unique requirements and support value optimisation and product integration
- Manage and grow the active customer account base within the branch
- Analyse customer insights and business data to identify service and sales improvement opportunities
- Provide regular reporting on service delivery, customer targets, and SLA performance
Leadership, People & Performance Responsibilities
- Manage team delivery against goals within the area of responsibility
- Set meaningful stretch goals and motivate team achievement
- Provide ongoing coaching, guidance, and performance feedback
- Identify development needs and ensure personal development plans are created, implemented, and reviewed
- Create a development culture where learning, insights, and best practice are actively shared
- Manage performance moderation, recognition, disciplinary, and retention processes in line with HR policies
- Participate in Talent Management practices and succession planning
- Implement Employment Equity plan targets in recruitment and employee movement activities
- Resolve conflict and respond to employee concerns in a timely and fair manner
- Ensure effective transfer of skills across functions within the team
Compliance, Risk & Governance
- Ensure full compliance with statutory, legislative, policy, and governance requirements
- Implement and embed relevant policies and practice standards across the team
- Maintain up to date knowledge of legislative changes, industry best practice, and internal compliance requirements
- Ensure system and process compliance and address audit findings effectively
- Identify, assess, and manage risks within the area of accountability
- Provide input into governance and compliance process improvements
- Educate team members on risk management, compliance expectations, and process enhancements
- Participate in specialist risk and governance forums where required
Qualification & Experience Requirement
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Management, or related fields
- 1–3 years of experience in sales, management and/or preferred supervisory experience
You will be an ideal candidate if you possess the following:
- Proven leadership experience within a sales and service branch environment
- Strong track record of achieving sales, service, and customer experience targets
- Solid understanding of compliance, risk, and governance within financial services
- Experience coaching, developing, and managing team performance
- Ability to analyse data and translate insights into practical actions
You will have access to:
- Leadership opportunities within a dynamic Points of Presence environment
- Ongoing learning and development aligned to leadership and sales excellence
- Exposure to cross functional collaboration and communities of practice
- The opportunity to influence customer outcomes, team capability, and business growth
You can be a match if you are:
- Customer obsessed with a passion for service excellence
- Results driven and motivated by team success
- Confident in influencing, coaching, and communicating
- Ethical, disciplined, and risk aware
- Analytical and comfortable working with data and insights
- Adaptable, resilient, and energised by a fast-paced environment
- Committed to developing people and building high performing teams
End Date: August 24, 2026
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Are you someone who can:
- Engage customers in a positive and professional manner by being helpful
- by living up to our brand promise of “How can we help you?” at all times
- Understand customer needs to identify, sell, and cross-sell products aligned to customer needs and provide appropriate banking and financial solutions
- Educate customers on the correct banking platforms suited to their needs to proactively migrate customers to digital, e-Channels, and self-service platforms
- Fulfil transactions above set benchmarks while delivering exceptional service
- Manage leads, referrals, and customer follow-ups within agreed turnaround times
- Maintain accurate customer records and ensure compliance with FAIS, FICA, TCF, and internal governance
- Always conduct yourself in an ethical and professional manner
- Take accountability for personal performance, learning, and career development
- Stay informed on product offerings, systems, and industry developments
- Contribute to team success and adapt to changing customer and business needs
Qualification & Experience Requirement
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
- 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services
You will be an ideal candidate if you possess the following:
- Strong understanding of FAIS, TCF principles, and regulatory compliance
- Proven ability to meet sales, service, and customer experience targets
- Must not be an unrehabilitated insolvent
You will have access to:
- Opportunities to build strong customer relationships within a dynamic POP environment
- A challenging, fast-paced branch setting
- Continuous learning and development aligned to your career path
- Opportunities to make a meaningful impact as a brand ambassador within a local market
You can be a match if you are:
- Client-focused with a strong ethical mindset
- Passionate about service excellence and problem-solving
- Confident in needs-based selling and solution delivery
- Agile, adaptable, and comfortable in a high-volume environment
- A strong communicator with excellent interpersonal skills
- Results-driven with strong planning and organisational skills
- Detail-oriented with high compliance awareness
- Able to work independently and collaboratively within a team
End Date: August 27, 2026
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Role Purpose:
- To deliver exceptional experience and education to Private Wealth clients on basic wealth creation, accumulation and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.
Are you someone who can:
- Achieve revenue and profit targets by growing portfolio base, providing independent holistic advice and solutions that ensure revenue and profit growth.
- Identify and utilize opportunities for revenue growth to deliver on sales targets.
- Provide appropriate banking and financial solutions across an allocated portfolio of clients.
- Identify Local and Offshore fiduciary opportunities and advise on client philanthropy.
- Ensure compliance with legislative and audit requirements and adherence to relevant processes.
- Build working relationships across teams and functional lines to enhance work delivery, collaboration, and innovation.
- Develop, encourage and nurture collaborative relationships within FNB and/or across the First Rand Group (FRG).
- Conduct client reviews within the context of client engagements and market all financial services solutions within the relevant business offering.
- Participate in planned activities that are appropriate for own development.
- Deliver customer experience excellence in own service delivery aligned to Organizational values and service standards.
- Deliver internal and external customer service excellence through adherence to quality service standards.
- Prevent wastage and identify process improvements to contain and reduce costs.
You will be an ideal candidate if you:
- Relevant NQF7 Level Degree in Finance, Economics or Accounting.
- Completed RE5 qualification.
- Preferred Qualification - Certified Financial Planner (CFP)
- Experience - 3 to 5 years’ experience in Banking, Investment, Financial Planning, Wealth
- Management, and client facing environment.
- Full understanding of money management principles
End Date: August 30, 2026
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Are you someone who can:
- Deliver exceptional experience and education to RMB Private Wealth clients on basic wealth creation, accumulation.
- Increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.
- Understand and market all financial services solutions within the relevant business offering.
- Assist with profit growth for the business through ensuring effective management of the leads pipeline.
- Produce consistently high-quality outputs within agreed deadlines.
You will be an ideal candidate if you:
- Minimum Qualification - Relevant NQF level 7 FSCA approved Degree.
- RE5 Regulatory Compliance Certificates with relevant COB (Class of Business) Meet all requirements on SUB-CATS.
- Experience - 3 to 5 years’ experience within a Sales/Service area of a financial environment.
- Experience advising HNW/UHNW Clients would be beneficial
You will have access to:
- Opportunities to network and collaborate.
- Earn basic guaranteed rewards with uncapped earning potential.
- Opportunities to innovate.
We can be a match if you are:
- Signed off for supervision of all your SUB-CATS
- Able to build sound relationships based on trust and openness.
- Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
- Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialization.
End Date: August 26, 2026
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Are you someone who can:
- Serve customers promptly and professionally, ensuring their needs are fully understood
- Deliver an excellent customer experience aligned to Balanced Scorecard service standards
- Achieve net profit growth through effective sales and service support
- Manage the migration of customers from traditional transactions to Self‑Service and digital channels
- Grow the active customer account base to expand overall client engagement
- Identify and maximise cross‑sell opportunities to strengthen customer relationships
- Track, control, and influence sales activities to achieve predetermined sales targets
- Track, control, and influence service activities to improve service efficiencies
- Provide efficient administration through careful planning, accurate reporting, and timely information updates
- Check and verify transactions daily to ensure new business applications are processed and closed within required timelines
- Produce accurate and reliable sales and service statistics for management and decision‑making
- Comply with governance, legislative, and audit requirements
- Uphold FNB’s Golden Rules processes and procedures consistently
- Take accountability for self‑development and continuously grow personal capability
Qualification & Experience Requirement
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
- 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services
You will be an ideal candidate if you possess the following:
- Excellent communication and relationship‑building skills and an ability to engage diverse customer needs
- Confidence in guiding customers toward digital and Self‑Service solutions
- Ability to identify sales opportunities and support portfolio growth
- High levels of accuracy, discipline, and adherence to process
- Strong organising, planning, and time‑management capability
- Commitment to delivering consistent, exceptional service
You will have access to:
- A customer‑facing role within the FNB Points of Presence network
- Exposure to digital enablement, customer engagement, and frontline service practices
- Ongoing learning and development aligned to service, sales, and operational excellence
- A collaborative, supportive branch environment focused on customer delight
You can be a match if you are:
- Customer‑centric with a passion for delivering exceptional experiences
- Motivated by achieving performance targets
- Organised and detail‑driven with strong follow‑through
- Ethical, compliant, and aligned to governance requirements
- A strong team player who builds positive working relationships
- Proactive in your learning and personal development
End Date: August 21, 2026
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Are you someone who can:
- Build and manage long-term client relationships to support retention and growth
- Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
- Educate customers to the correct Banking platform aligned with their needs.
- Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
- Analyze customer data and provide appropriate financial advice and solutions aligned to client financial goals and in accordance with FAIS requirements
- Maintain accurate and complete client records and documentation
- Achieve individual and branch sales and service targets
- Conduct yourself in an ethical manner.
- Take accountability for your own performance, personal and career development.
- Show empathy to customers.
- Stay updated on industry trends and product knowledge.
- Manage leads, referrals, and client follow-ups within agreed turnaround times
Qualification & Experience Requirement
- minimum Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
- 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services
You will be an ideal candidate if you possess the following:
- Strong understanding of FAIS, TCF, and client-centric advice principles
- Proven ability to meet sales, service, and compliance targets
You will have access to:
- Opportunities to build relationships as part of a dynamic team.
- A challenging working environment
- Personal and professional growth
Opportunities to have an impact on a local market as a brand ambassador.
You can be a match if you are:
- Client-focused and have an ethical approach to advice
- Enjoy solving problems.
- Persuasive selling skills
- Agile and Flexible
- Strong communication and interpersonal skills
- Results-driven with strong planning and organization skills
- Attention to detail and high compliance awareness
- Ability to work independently and within a team
End Date: August 25, 2026
Method of Application
Use the link(s) below to apply on company website.
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