Intermediate Business Analyst at GBS

About the Role

• We are looking for a dynamic and experienced Intermediate Business Analyst to join our team. In this role, you will play a key part in assessing organisational performance, identifying areas for improvement, and implementing effective business solutions.
• You’ll work closely with stakeholders across the business to drive efficiency, optimise processes, and support the successful delivery of strategic initiatives.

Key Responsibilities

• Plan and execute business analysis activities aligned with industry best practices (BABOK)
• Engage stakeholders to gather, analyse, and document business requirements
• Analyse business processes and identify opportunities for improvement and optimisation
• Translate business needs into clear, actionable requirements and specifications
• Support business units and shared services with operational and strategic initiatives
• Conduct research and analysis to identify key metrics and improvement opportunities
• Assist in developing and tracking business plans, KPIs, and strategic goals
• Facilitate collaboration across departments to ensure alignment and avoid conflicts
• Support QA testing and ensure solutions meet business requirements
• Provide project management support using tools such as Microsoft Project and methodologies like Prince2
• Ensure alignment between people, processes, and technology to achieve organisational goals
• Contribute to Agile project environments and continuous improvement initiatives

Requirements

• Degree or Diploma in Information Technology, Information Systems, or a related field
• Minimum of 3 years’ experience as a Business Analyst
• Proven experience working on multiple projects simultaneously
• Strong understanding of business analysis frameworks (e.g. BABOK)
• Knowledge of change management principles and Agile methodologies