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Deloitte is one of the country's leading professional services firms in Southern Africa, and is dedicated to assisting companies succeed in the business environment- whether it be through our tax, audit, consulting or financial advisory services. At Deloitte, we understand that solutions are not just a static one dimensional report, but rather, an integrated...
Job Description
Main Purpose of Job
Champion leadership in the implementation of strategy within the business through effective management and development of the team and building of strong relationships across serviced business areas.
Your role as a leader
At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. In addition to living our purpose, Managers across our organization:
Develop high-performing people and teams through challenging and meaningful opportunities
Deliver exceptional client service; maximize results and drive high performance from people while fostering collaboration across businesses and borders
Influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
Understand key objectives for clients and Deloitte; align people to objectives and set priorities and direction
Key Competencies required:
Key Performance areas
1. Strategic Impact
Contributes to input on strategy for Service Area based on area of expertise
Leads implementation of strategy plans agreed by leadership of own Service Area and client Service Area/s including:
→ Development of content for identified change initiatives and drive implementation of these
→ Setting of implementation plans with team/s including timelines, actions and measures for success
→ Delegation to skilled subordinates to deliver
→ Defined communication process to leadership and team members
→ Timely and detailed reporting on status of implementation to leadership
Provides significant support to leadership in communication and implementation of the Firm's strategic objectives
Understands the EXCO mandate to Service Area and communicates this clearly to team/s
Builds strong professional relationships across delegated service line/s to understand business needs in area of responsibility
Establishes and maintains external business relationships within area of expertise to collaborate on, understand and share best practice
Based on expertise and experience, advises and supports Service Line leadership in identification and implementation of innovative solutions to issues arising within area of expertise
2. Client Impact: External / Internal
Oversees delivery of specific area of expertise to Service Line/s on a national basis
Provides expert professional input on strategic and complex issues related to area of expertise
Forms appropriate judgements based on careful analysis to make sound business decisions on issues
Contributes to thought leadership initiatives and shares knowledge and expertise with client, Service Area, colleagues and teams
Holds regular meetings with teams to communicate Service Line / Area feedback on delivery and functional requirements
3. Operational Effectiveness
Monitors delivery by teams against client expectations
Gives direction and support to teams on client requirements and team achievements
Keeps Service Line /Area leadership teams updated on status of all projects within area of responsibility
Manages complex risk issues within sphere of responsibility ensuring issues are rectified as soon as possible
Demonstrates Deloitte value of exceptional service to internal clients through personal example, growing the firm’s brand and talent development
4. Development/Growth of Team
Identifies, recruits, mentors and develops Service Area team members.
Acts as counsellor to manager level staff within Service Line, ensuring effective coaching and guidance in development and career growth
Develops effective relationships with key talent in Service Area and ensures they are well supported in their career growth
Maintains robust succession plan for all senior/critical resource, depending on the profile / need expertise
Empowers managers through effective delegation
Provides consistent recognition and encouragement to teams and leads by example
Demonstrates commitment to transformation agenda of the firm
5. Budgets / Profitability
Provides annual budget input for area of responsibility for approval and integration into Service Area budget
Manages costs for designated area and ensures time and expenses are submitted weekly
6. What you’ll do / Specialized Competencies
Aligning learning initiatives with Firm-wide Strategy
Acting as the Learning Advisor for relevant BU - This would entail advising the Talent Leader, HR BP and Talent Council regarding learning solutions for their BU.
Assisting BU with the development or customization of a learning curriculum in order to enhance employees' skills as well as business performance. This could involve designing or sourcing programmes that address specific BU needs.
Responsible for delivering world class Learning Solutions
Create excitement and momentum around Learning through marketing of all initiatives
Programme Management
Qualifications
Required
Honours Degree
Preferred
Job Description
Main Purpose of Job
Qualifications
Minimum Qualifications
Desired Qualifications
Minimum Experience
Desired Experience
Additional Information
Technical
Technical expert in Data Analytics & reporting
Demonstrated project management skill
Advanced Excel & technology tools
Experience in SAP, object-oriented programming and other data analysis programs
Analytical skills that allow for the development of data-driven reports
Demonstrated ability to manage time and prioritize projects to meet deadlines
Experience in drafting and presenting to clients
Good report writing skills
Sound financial knowledge and understanding
Business acumen
Behavioural
Excellent communication skills, both written and verbal
Strong interpersonal and relationship building skills
Mentorship and coaching ability with desire to develop self and others
Strong client delivery focus
Adaptable, managing change and ambiguity with ease
Focus on quality and risk
Problem solving ability
*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.
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