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In 1998 Rand Merchant Bank Holdings and the financial services interests (First National Bank of Southern Africa Limited "FNB"? and Southern Life Limited) of Anglo-American were merged to form FirstRand Limited. FNB became a wholly owned subsidiary of FirstRand and currently trades as a division of FirstRand Bank Limited. FNB provides personal, ...
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Job Description
- To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
- Hello Future External Sales and Service Advisor Lead
- Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
- As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
- Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
You will be an ideal candidate if you have:
- Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
- Completed First Level Regulatory Examination
You will have access to:
- Opportunities to network and collaborate.
- A challenging working environment
- Opportunities to innovate.
You will be a match if you are:
- Achievement of targets for business.
- Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
- Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
- Maximise Business Portfolio cross sell opportunities and strengthen client relationships. · Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
- Understand reasons for and comply with governance in terms of legislation and audit requirements.
- Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
- Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
- Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
- Analyse competitor information gathered and ensured active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.
- Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
- Manage own development to increase own competencies.
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Job Description
- Welcome to the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud with people that make it happen.
- As a Java Developer, you will be in a team where experts come together and ignite effective change. We call these #changeables our nav-igators – people who want to use tech to help others nav-igate their lives and business. As nav-igators, we are made up of unique talents, diverse minds, adaptability and live up to the promise of staying curious
Are you someone who can:
- Advise on the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards.
- Write well designed and efficient code for medium to large applications.
- Work in small independent teams
As a #Changeable you will have access to:
- Opportunities to network and collaborate.
- Work that is challenging
- Opportunities to innovate.
- Flexible working environment
- Deep focus on health and wellbeing
- Coaches and mentors to help with your professional development.
- A very Generous leave policy to cater for your individual needs.
- Preferential employee banking rates that include Vehicle and Home loans. For more details see attachment
We can be a match if you are:
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
- A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
- Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.
You'll be an ideal candidate if you:
- Are you very proficient in Java and Java EE. Knowledge of other programming languages is advantageous.
- Are experienced in System Design & Development methodologies.
- Are proficient in Atlassian (i.e., JiRA) software suite (to your advantage)
- Have a BSC Computer Sciences, BSC Informatics or related degree.
Tech Stack:
- MySQL
- Hibernate and Springboot
- Jenkins
- Docker
- Java 8/11
- CI/CD
- Mavern and Gradle
- GIT
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Job Description
- To provide advice, support and/or sales through excellent service and solutions delivery and product knowledge to ensure an excellent banking experience for customers
- Build and maintain strong relationships with clients.
- Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
- Educate customers to the correct Banking platform aligned with their needs.
- Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
- Analyze customer data and recommend tailored solutions.
- Achieve sales results by providing contextual and integrated financial solutions to customers.
- Conduct yourself in an ethical manner.
- Takes accountability for own performance, personal and career development.
- Show empathy with customers.
- Stay updated on industry trends and product knowledge.
You will be an ideal candidate if you possess the following:
- A completed financial related qualification (NQF5 or higher)
- 1-2 years’ experience in Client Services Support and delivery
You will have access to:
- Opportunities to build relationships as part of a dynamic team.
- A challenging working environment
- Personal and professional growth
- Opportunities to have an impact in a local market as a brand ambassador.
You can be a match if you are:
- Customer Centric.
- Enjoy solving problems.
- Persuasive selling skills
- Able to understand rules in a regulated environment.
- Agile and Flexible
- Strong communication and interpersonal skills
- Have a results-driven attitude with a passion for exceeding targets.
- Have excellent Organisational skills and attention to detail.
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Job Description
- Provide efficient and effective administration support to ensure the smooth running of a functional area.
- Manage costs / expenses within approved budget to achieve cost efficiencies.
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members.
- Resolve all customer queries efficiently, and within agreed timelines.
- Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
- Resolve all customer queries efficiently, and within agreed timelines.
- Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
- Monitoring of changes in laws, regulations, initiatives and relevant industry practices, drafting and implementation of appropriate interventions.
- Comply with governance in terms of legislative and audit requirements.
- Set up and maintain filing systems for the business unit to ensure efficient service is provided.
- Maintenance of all administrative processes for the department's operational activities.
- Provide efficient and effective administration support to ensure accuracy in the functional area.
- Provide timeous and accurate management information.
- Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
- Manage own development to increase own competencies.
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Job Description
- To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests
- Achieve net profit growth for business
- Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
- Manage the migration of accounts from transactional to Self Service
- Manage the growth of active customer Account Base to increase client base
- Maximise cross sell opportunities and strengthen client relationships
- Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
- Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
- Comply with governance in terms of legislative and audit requirements
- Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
- Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
- Compliance with procedures and processes contained in the Golden Rules.
- Provide accurate and reliable sales and service statistics.
- Manage own development to increase own competencies
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Job Description
Hello Future Cost Accountant
- Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
- As part of our team in FirstRand Short Term Insurance you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
- To model, interrogate and provide insights on detailed cost and profitability information in support of both current operational management decisions and planning for the future
Are you someone who can:
- Prevent wastage and identify process improvements to contain and reduce costs
- Provide input into costing projects involving a segment, business unit, function or country/region (as applicable)
- Influence creative business solutions, optimise processes and inform strategic decisions through cost modelling and data analysis
- Build, run and execute profitability models and provide required reports for business
- Provide feedback to the business on monthly and ad hoc analysis and reports to support decision making
- Build and calculate cost models and work within established work and service processes
- Conduct review and scenario planning to provide guidance on budgetary process in terms of spend and forecast adjustments
- Develop new insights into situations and apply innovative solutions to make organisational improvements
- Provide input into the development of the tactical strategy, and develop and implement a supporting operational strategy
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
- Deliver internal and external customer service excellence through adherence to quality service standards
- Continuously assess own performance through seeking timely, and clear feedback and request training where appropriate
You will be an ideal candidate if you:
- Must have a Bcom degree as a qualification
- Must have at least minimum of 2 years’ experience as a Cost Accountant
- Must be strong on excel, ideally PIVOT and Essbase.
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment that is progressive and agile
- Opportunities to innovate where iniative is taken and owned end to end
We can be a match if you are:
- Adaptable and curious
- Analyse complex data sets
- Thrive in a collaborative environment
go to method of application »
Job Description
- To provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offering value adding solutions within a dynamic environment, whilst adhering to policy and process.
- Hello Future External Sales and Service Advisor
- Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
- As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
- Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
You will be an ideal candidate if you have:
- Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
- Completed First Level Regulatory Examination
You will have access to:
- Opportunities to network and collaborate.
- A challenging working environment
- Opportunities to innovate.
You will be a match if you are:
- Execute own work in accordance with the organisational values and code of ethics.
- Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
- Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
- Work with enhanced processes and procedures to maintain operational efficiencies.
- Deliver work in an accurate manner to ensure consistent results.
- Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
- Adhere to quality standards, turnaround times and Company policies and procedures.
- Complete relevant administration, reporting and updating of information accurately and on time.
- Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
- Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
- Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
- Maximize sales by selling packaged financial solutions to clients.
- Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
- Maximise cross-selling opportunities.
- Drive adoption of digital and other self-service options across client base.
- Contribute to teamwork and inclusivity within own team.
- Contribute to cost efficiencies through responsible utilisation of work related resources.
- Achieve expected financial targets and uphold associated service levels.
- Build and maintain stakeholder relationships.
- Deliver customer service through adherence to quality service standards.
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Job Description
Dear Future, Financial Manager
- The role requires you to partner with the business in the provision of financial advice and support to increase operational quality, through the execution of financial services as per agreed standard operating procedures.
Are you someone who can:
- Establish, align, and manage target and budget goals whilst ensuring effective control of costs to increase cost efficiency
- Establish and manage a high level of organisational co-operation to ensure a professional service delivery
- Develop a service culture which build rewarding relationships, proposes innovations, and allows others to provide exceptional client service
- Conduct associated intervention activities in line with applicable laws, policies and procedures stipulated
- Prepare tax returns to ensure accuracy, completeness, and compliance with applicable tax legislation and regulation; provide advice and solutions to business tax matters
- Apply relevant principles to accurately record, adjust and reconcile financial transactions and events.
- Maintain appropriate supporting documentation according to professional financial accounting and reporting standards
- Identify and recommend improvements to accounting and reporting processes
- Participate in special projects and ensure project delivery through providing effective finance advice and support
- Execute relevant internal controls to ensure the integrity of operations, financial and accounting practices. Identify risk factors that could adversely affect the business and adhere to procedures that mitigate identified risks or exposure to risk, and disclose risk information to relevant internal and external stakeholders
- Prepare and report on business operations and financial conditions.
- Perform within agreed processes to deliver management information according to the reporting cycle
- Keep abreast of learning opportunities and changing trends in your business environment
- Participate and contribute to a development culture where information regarding successes, issues, trends, and ideas are actively shared
You will be an ideal candidate if you:
- B Com Accounting nonnegotiable
- Systems: CAMS, DCS or Autocard advantage.
- 2 years or more working experience.
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate
We can be a match if you are:
- Adaptable and curious
- Have a proven successful track record.
- Thrive in a collaborative environment
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Job Description
- To create, debug, verify, maintain and update technical test scripts to run automated testing.
- Is responsible for testing the functionality of a system designed to address business requirements to prevent errors/defects in the live system through the implementation of change control and improvement
- Hello future Technical Test Analyst .
- Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
- As part of our Core Banking Team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who:
- 3 to 5 Years experience, including at least 3 years testing experience, Ability to script/code.
- Has a Degree and/or relevant certification.
- Minimum: Diploma or required certification in testing or programming.
- Knowledge and Experience on Java Programming language with at least 2 years demonstrable experience.
- Shortlisted candidate will be required to do and pass FNB Java assessment.
- 2+ years of experience on Java/J2EE applications with one of web servers (Apache Tomcat, IBM HTTP Server, Apache HTTP Server), one of the application servers (WebSphere/Weblogic/JBoss), one of the databases (Oracle/SQLServer/DB2/Postgres)
You will be an ideal candidate if you:
- Can write automated test scripts to flank the test analyst for functionality and performance testing using Java code managed within the Jira and Octane
- Have strong coding knowledge using either Java 8, C#,. NET, or any OOP languages.
- Experience in delivering projects through means of shift left strategy which apples Agile, Continuous Delivery and Continuous Integration.
- Have knowledge about various test techniques method & corresponding tools like Junit, BDD with Cucumber, MS Test, NUnit, TestNG, Selenium WebDriver, Sikuli, JMeter, Spring Framework, Camel, Jagacy etc.
- Know that this is the list of open-source technology used to implement test framework which is used to implement functional test automation and performance testing.
You will have access to:
- Opportunities to network and collaborate.
- Challenging Working
- Opportunities to innovate.
We can be a match if you are:
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
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Job Description
- To provide a relief function for Teller, Collections Consultants and Cash Migration Official in an efficient and effective manner to ensure the smooth running of functional areas
- Achieve net profit growth for business
- Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
- Engage with the customers in a professional way as specified in the service standards
- Ensure customer's needs and expectations are understood and solutions provided
- Deal with customer complaints, relating to collection activities and ensure that it is resolved to the satisfaction of the customer
- Convert identified leads into successful sales
- Achieve individual targets as set according to appropriate business area or sales plan
- Manage performance standards for the relief role(s) in Telling, Service, Sales or Administration
- Approve, validate, verify, check and authorise Frontline activities
- Comply with governance in terms of legislative and audit requirements
- Track, control and influencesales activities with the specific aim to increase sales efficiencies
Method of Application
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