The adidas Group strives to inspire and enable people to harness the power of sport in their lives. Sport is our very purpose. Inspired by our heritage, we know that a profound understanding of the consumer and their journey in sport is essential to achieving this goal. To anticipate and respond to their needs, we continuously strive to create a culture o...
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PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:
- Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Includes the following. Other duties may be assigned.
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill in basis.
- Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards
- Safekeeping of Company assets
KNOWLEDGE, SKILLS AND ABILITIES:
- Excellent customer service
- Meeting sales goals
- Selling to customer needs
- People skills
- High energy levels
REQUISITE EDUCATION AND EXPERIENCE:
- Matric certificate
- 2 - 4 years of retail experience
go to method of application »
PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:
- Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
KEY RESPONSIBILITIES:
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill-in basis.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards (Including cleaning of the store)
- Safekeeping of Company assets
- Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
- Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
- Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.
KNOWLEDGE, SKILLS AND ABILITIES:
- An absolute passion for retail & customer service
- Ability to use your initiative
- Clear and upbeat communication skills
- Flexibility- you can help during the week, during evenings and weekends too
- Previous fashion retail experience will be highly regarded but is not essential
- Adaptability, being able to handle various tasks and adapt to changing circumstances/situations
TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:
- The passion to work within a team to deliver great results.
- Ability to perform in a fast-paced, high volume retail environment.
- Enthusiasm.
- A love for fashion and great confidence to style your customer with any look they want to create.
REQUISITE EDUCATION AND EXPERIENCE:
- Matric certificate
- 0 - 1 years of retail experience
go to method of application »
PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:
- Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
KEY RESPONSIBILITIES:
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill-in basis.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards (Including cleaning of the store)
- Safekeeping of Company assets
- Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
- Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
- Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.
KNOWLEDGE, SKILLS AND ABILITIES:
- An absolute passion for retail & customer service
- Ability to use your initiative
- Clear and upbeat communication skills
- Flexibility- you can help during the week, during evenings and weekends too
- Previous fashion retail experience will be highly regarded but is not essential
- Adaptability, being able to handle various tasks and adapt to changing circumstances/situations
TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:
- The passion to work within a team to deliver great results.
- Ability to perform in a fast-paced, high volume retail environment.
- Enthusiasm.
- A love for fashion and great confidence to style your customer with any look they want to create.
REQUISITE EDUCATION AND EXPERIENCE:
- Matric certificate
- 0 - 1 years of retail experience
go to method of application »
PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:
- Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
KEY RESPONSIBILITIES:
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill-in basis.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards (Including cleaning of the store)
- Safekeeping of Company assets
- Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
- Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
- Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.
KNOWLEDGE, SKILLS AND ABILITIES:
- An absolute passion for retail & customer service
- Ability to use your initiative
- Clear and upbeat communication skills
- Flexibility- you can help during the week, during evenings and weekends too
- Previous fashion retail experience will be highly regarded but is not essential
- Adaptability, being able to handle various tasks and adapt to changing circumstances/situations
TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:
- The passion to work within a team to deliver great results.
- Ability to perform in a fast-paced, high volume retail environment.
- Enthusiasm.
- A love for fashion and great confidence to style your customer with any look they want to create.
REQUISITE EDUCATION AND EXPERIENCE:
- Matric certificate
- 0 - 1 years of retail experience
go to method of application »
PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:
- Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
KEY RESPONSIBILITIES:
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill-in basis.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards (Including cleaning of the store)
- Safekeeping of Company assets
- Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
- Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
- Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.
KNOWLEDGE, SKILLS AND ABILITIES:
- An absolute passion for retail & customer service
- Ability to use your initiative
- Clear and upbeat communication skills
- Flexibility- you can help during the week, during evenings and weekends too
- Previous fashion retail experience will be highly regarded but is not essential
- Adaptability, being able to handle various tasks and adapt to changing circumstances/situations
TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:
- The passion to work within a team to deliver great results.
- Ability to perform in a fast-paced, high volume retail environment.
- Enthusiasm.
- A love for fashion and great confidence to style your customer with any look they want to create.
REQUISITE EDUCATION AND EXPERIENCE:
- Matric certificate
- 0 - 1 years of retail experience
go to method of application »
PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:
- To be responsible for managing product life cycles from entry to exit
- To drive productivity of stock movements in relation to delivery receiving and transfers
- To take ownership over the implementation of Heart of House and Management of Stockroom Layouts and its maintenance
- To execute store operations with specific focus on product and consumer service in line with brand image
- To use his/her expertise and experience to provide feedback and coaching opportunities to subordinates and store team
KEY RESPONSIBILITIES:
- Awareness of store targets and actively works to meet or exceed these by using all the resources available inside and outside of the store
- Uses retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor
- Is a role model for stockroom operations ensuring all processes adhered to whilst providing feedback on ideas and suggestions on driving productivity to line manager and store team
- Promote accountability and transparency on a day-to-day basis, by ensuring teams are following policies and that they are handling product with integrity.
- Use BI Report to prioritize Top sellers and Black Hole to drive BOH productivity and fast pace to push product to the floor
- Ownership for completing deliveries quickly and accurately while adhering to stock protection procedures
- Accurately records and manages all stock movement in and out of store via IC processes or Omnichannel within a timely manner
- Works as one with line manager to ensure adequate consumables are provided to create an effective environment, highlighting issues to line manager where require
- Responsible for Inventory accuracy within the flagship environment executing cycle counts and controlling adjustments in line with line manager and store team
- Proactively manage stock capacities ensuring store is always in line with optimums.
- Ownership of all stockroom health and safety topics, checks and complies with all policies and procedures to maintain a safe and sustainable working environment
- Identifies improvement opportunities and communicates suggestions to line manager and store management to drive commercial success
- Provides strong leadership skills in order to guide and train own team on Stockroom Operations, managing performance via the Company Performance system (#MyBest) with the support of HR Manager and line manager where required
- Collaborates productively and respectfully with all team members acting as one Store Team to meet or exceed store goals
- Makes himself/herself available to support other team members when needCommunicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance
- Partner with instore trainer and ensure regular trainings and refreshers on HOR, day in the life of a BOH Specialist, policies and procedures are conducted.
KEY RELATIONSHIPS:
- Customers, Inventory Control Team, Merchandising Team, Logistics Team, Peers and Supervisor
KNOWLEDGE, SKILLS AND ABILITIES:
- Adapts communication style to service both internal and external consumers dependent on the situation
- Flexibly adapts approach to accommodate the needs of multiple internal and external consumers at the same time
- Deals professionally with difficult situations
- Uses retail and commercial expertise to drive overall store sales by prioritising the consumer and brand at all times whether it be by Omnichannel or by flow of merchandise to the sales floor
- Supports team by actively helping where required by line manager
- Is thorough and detail oriented in maintaining a clean and organised stockroom
- Stockroom management or people management experience is mandatory
REQUISITE EDUCATION AND EXPERIENCE:
- Matric Certification
- Minimum 5 years work experience in a sports/fashion customer- and commercial-focused retail environment with advanced process knowledge and comprehensive stock management and logistical experience, with thorough retail industry understanding
- Minimum +2 years experience in a BOH Specialist
- Intermediate numeracy and literacy and advanced verbal communication skills
go to method of application »
PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:
- Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
KEY RESPONSIBILITIES:
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill-in basis.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards (Including cleaning of the store)
- Safekeeping of Company assets
- Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
- Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
- Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.
KNOWLEDGE, SKILLS AND ABILITIES:
- An absolute passion for retail & customer service
- Ability to use your initiative
- Clear and upbeat communication skills
- Flexibility- you can help during the week, during evenings and weekends too
- Previous fashion retail experience will be highly regarded but is not essential
- Adaptability, being able to handle various tasks and adapt to changing circumstances/situations
TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:
- The passion to work within a team to deliver great results.
- Ability to perform in a fast-paced, high volume retail environment.
- Enthusiasm.
- A love for fashion and great confidence to style your customer with any look they want to create.
REQUISITE EDUCATION AND EXPERIENCE:
- Matric certificate
- 0 - 1 years of retail experience
go to method of application »
PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:
- To manage all transactions with customers accurately and efficiently, on the POS system.
- Receiving payments and issuing receipts, gift-wrapping packages, and keeping track of all cash and credit transactions.
- Ensure all sale and refund transactions run smoothly and will help maximize customer satisfaction. Keep track record of speed points and all related weekly checklist.
- To ensure all House Of Retail policies, rules and procedures are adhered to at POS.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manage schedules for till operators to align with peak hours and avoid creating long queues
- Inform management for any cash overs and under banks and help with investigations
- Manage transactions with customers using cash registers.
- Scan goods and ensure pricing is accurate.
- Collect payments whether in cash or credit.
- Issue receipts, refunds, change or tickets.
- Redeem coupons and vouchers.
- Cross-sell products and introduce new ones.
- Sell add-ons to customers to increase UPT.
- Resolve customer complaints, guide them, and provide relevant information.
- Greet customers when entering or leaving the store.
- Maintain clean and tidy checkout areas.
- Track transactions on balance sheets and report any discrepancies.
- Bag packages.
- Handle merchandise returns and exchanges.
- Driving CRM and NPS as a last point for customer contact in store.
- Sales responsibilities including add on sales i.e Socks, Caps etc at POS to increase UPT.
- Replenishment of sales floor.
- Housekeeping
- Ensure compliance with all audit checks related to POS admin.
- Ensure trainings are done for cashiers and monthly/quarterly refreshers
- Drive excellent customer service, educate consumers about adiclub to ensure consumer interaction and membership sales.
- Ensure all POS Operators have the necessary stationery to perform their duties.
- Ensure all admin related to POS is done daily
KEY RELATIONSHIPS:
- Customers, Peers, Store Manager and Deputy Manager.
KNOWLEDGE, SKILLS AND ABILITIES:
- Basic PC knowledge.
- Familiarity with electronic equipment, like cash register and POS.
- Strong numeracy skills.
- Attention to detail.
- Strong communication and time management skills.
- Customer satisfaction oriented.
- Good investigation skills and problem-solving skills
REQUISITE EDUCATION AND EXPERIENCE:
- Minimum 5 years' work experience as a Retail Cashier or in a similar role in sales.
- Matric certificate
go to method of application »
PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:
- Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
KEY RESPONSIBILITIES:
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill-in basis.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards (Including cleaning of the store)
- Safekeeping of Company assets
- Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
- Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
- Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.
KNOWLEDGE, SKILLS AND ABILITIES:
- An absolute passion for retail & customer service
- Ability to use your initiative
- Clear and upbeat communication skills
- Flexibility- you can help during the week, during evenings and weekends too
- Previous fashion retail experience will be highly regarded but is not essential
- Adaptability, being able to handle various tasks and adapt to changing circumstances/situations
TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:
- The passion to work within a team to deliver great results.
- Ability to perform in a fast-paced, high volume retail environment.
- Enthusiasm.
- A love for fashion and great confidence to style your customer with any look they want to create.
REQUISITE EDUCATION AND EXPERIENCE:
- Matric certificate
- 0 - 1 years of retail experience
go to method of application »
PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:
- Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Includes the following. Other duties may be assigned.
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill in basis.
- Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards
- Safekeeping of Company assets
KNOWLEDGE, SKILLS AND ABILITIES:
- Excellent customer service
- Meeting sales goals
- Selling to customer needs
- People skills
- High energy levels
REQUISITE EDUCATION AND EXPERIENCE:
- Matric certificate
- 2 - 4 years of retail experience
go to method of application »
Purpose & Overall Relevance for the Organization:
- To ensure industry-leading visual merchandising planning and execution, which meets adidas VM standards, within key wholesale (WHS) partners across South Africa.
- Drive brand leadership in retail at every Wholesale (WHS) consumer touch point across window, launch zone, apparel category areas and FTW walls to maximize full-price sell-through and NPS.
Key Responsibilities:
- Lead in the execution of the highest VM standards, in collaboration with the adidas & WHS VM teams in retail.
- Create VM planning directives which will clearly guide the adidas & WHS accounts VM teams to execute to the highest quality in retail.
- Ensure adidas product is being merchandised to the latest fashion trends and looks in retail.
- Create and manage quality training material and training sessions for the adidas and WHS VM teams.
- Create campaign reports and analysis of campaign executions, to be shared with key stakeholders regularly.
Key Relationships
- EM Hub: Space and VM Planning
- Omni-Channel Marketing Team
- EM South: VM Excellence Lead
- Manager WHS Activation
- Manager Key Accounts
- Brand Coach VM Field Team
- WHS Store Managers & VM Teams
- WHS Marketing & Merch Teams
- WHS Operations Teams
Knowledge, Skills and Abilities:
- Excellent visual merchandising planning and execution skills.
- Excellent leadership and cross functional management skills.
- Strong aesthetic and creative sense with a keen eye for design and styling.
- Ability to balance aesthetics with business acumen.
- Excellent verbal and written communication skills.
- Proven ability to guide and train.
- Excellent skills in motivating, coaching and engaging teams.
- Ability to plan, prioritize and organize.
- Works well under pressure.
- Proactive with a positive attitude.
Requisite Education and Experience / Minimum Qualifications:
- University degree in visual design, merchandising or the equivalent.
- Minimum of 4 years progressive work experience in Visual Merchandising Planning & Execution.
- Passion for sports and the fashion culture born from it.
Method of Application
Use the link(s) below to apply on company website.
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