Job Openings at AFMS Group

PRIMARY DUTIES

•  Comply with start-of-shift, break-in-shift and end-of-shift utilising the biometrics system and hard copy timesheet procedures and systems
• Inform customers of route, timetable and fare system information
• Distribute public information communication material
• Assist universal access passengers
• Be polite and always display a passenger friendly attitude (even when not on shift and in uniform)
• Comply with and implement all tasks and procedures as detailed in the Passenger Management Procedures Protocols:
• Monitor fare evasion and fraud control
• Clear busses during service and events
• Ensure that cards of all passengers are checked and valid
• Ensure effective gate control
• Register complaints and record incidents in the security occurrence book and report item to the station co-ordinator
• Recording of passenger numbers when required
• Provide MyConnect Card product information and knowledge on how the system works
• Wayfinding to key destinations in the vicinity of the Stations and stops
• Queue management at kiosks
• All other transport related relevant information such as links to other public transport services such as rail
• Operate sliding doors and ensure that it’s closed when no services are at the station/platform
• Responsible for passenger queues and layout of barriers in compliance with OHS
• Always adhere to the prescribed uniform code and name tags
• Ensure working areas are kept neat and tidy
• Ensure that handover takes place at end of shift
• HSEQ compliance, awareness, and checklists
• Comply with all instructions and requests from station management and supervisors 

SECONDARY DUTIES

• Multi skilled to provide cashier and validator services
• Assist with special events and monitor crowd control
• Monitor tap-in and tap-out at entry and exit gates
• Co-ordinate operational equipment such as, loud hailers, counters and radios if and when required.
• Any duties as requested by the management from time to time to ensure no disruptions to operations

Key Skills and Experience

• Grade 12
• Good knowledge of all Clients products
• Previous experience in a customer relationship environment
• Computer literacy
• Understand the importance of good customer relationship skills

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Primary Duties

• Set project goals and deliverables based on client need, client long term strategy, legislation, best practice and efficient business solutions
• Ensure budgeting and costing, estimating and planning of project
• Ensure project meets milestones within timeframes, quality, cost requirements
• Manage projects to ensure client value, client retention, contained risk and project profitability
• Review projects and develop new strategies based on previous experience
• Manage multiple projects simultaneously
• Prepare draft Document Control Standard Operating Procedures for physical and online submissions for Acquisitions, Disposals, Exchanges, and Demolitions
• Optimization of processes
• Maintain risk register
• Recording programme management processes
• Prepare draft Standard Operating Procedures and a draft responsibility Matrix between various Directorates within DOI for requests and filing for Acquisition’s, Disposals, Exchanges, and Demolitions
• Develop reports, dashboards, monitoring systems and processes
• Draft manual on principles of Property Management for Acquisitions, Disposals, Exchanges, and Demolitions 

Secondary Duties

• Manage Project
• Client liaison
• Develop scope of works and detailed specification
• Communicate project plan with relevant stakeholders
• Monitor and manage the project progress and budgets
• Retain and develop client relationships 

Manage Budget

• Compile scope of works accordingly
• Prepare costing of assigned resources to each phase of the project
• Invoice all projects monthly in accordance with contractual agreements
• Identify and re-negotiate fee costs as soon as the need arises
• Manage “scope-creep” out of scope work
• Manage budgets against projected costs
• Provide financial report to relevant stakeholders 

Manage Risk

• Identify, mitigate and manage risk
• Initiate and manage decisions on behalf of the Client and Business during project execution. 

Quality Management

• Manage contractors, to deliver high quality, high value, professional product service
• Ensure legislation, and policies and procedures are strictly adhered to and implemented
• Implement Management protocols to ensure and manage productivity
• Ensure project is in accordance with FMS QMS policies
• Reports
• Report on project status to relevant stakeholders
• Manage client and contractor minutes and correspondence 

Contracts Management

• Familiarize with JBCC, COIDA, NEC, FIDIC, GCC, Contracts
• Ensure strict adherence to contracts.
• Manage client and contract queries in accordance with the contract 

Business Development and Sales

• Identify business opportunities by identifying prospective clients and evaluating their position in the industry, researching and analyzing sales option.
• Serve as Company representative attending industry events such as SAPOA and FM Conference
• Network at these events, obtain business cards, look for business opportunities
• Use personal network of contacts in the industry to identify potential business/project opportunities
• Develop, manage and maintain sustainable relationship with the client necessary to achieve Company goals through arranging meetings, researching and recommending new opportunities
• Develop and present proposals and compile and submit tenders
• Act as Professional point of contact to clients on all Quantity Surveyor projects

Key Skills and Experience

• Grade 12
• Diploma / Degree in Built Environment field
• Min 2-3 year Project Management experience on multiple projects
• Understanding of building contracts and implementation therefrom
• Project planning
• MS Project
• Understanding and Interpretation of plans and specifications
• MSOffice with strong Excel knowledge
• Computer literate
• Good understanding of applicable Legislative requirements
• Good understanding of Department of Infrastructure Acquisition and Disposal processes.

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HR Administration

• Provide support to line management and staff to ensure leave, sick leave, family responsibility, maternity, overtime, termination, resignation and timesheet documentation comply with the BCEA and company policy and procedures
• Compile increase letters, confirmation of employment letters, certificate of service letters and general adhoc letters as requested
• Maintain and administer IR database
• Compile salary package structures for new employees
• Draw up contracts of employment for new fixed term and contract employees and on acceptance, hand to remuneration division for processing
• Compile take on documentation and letters of appointment
• Support and assist with creating and updating personnel files
• Capture all IR, Poor Performance Management discussion, General Discussion, IOD, IT equipment list etc
• Liaise with line managers to obtain contract renewal/ending information
• Ensure fixed term contracts are up to date, distribute termination of contract notices, and keep remuneration and benefits section informed
• Administer invoice payments of recruitment service providers for successfully appointed candidates
• Assist in Section 197 orientation by compiling and distributing of information and orientation packs as required
• Provide support to the HR Team arranging HR events, workshop, exit interviews etc.
• Assist and support line management to ensure the performance management programme is administered uniformly and effectively
• Acts as a liaison between the organisation and external benefits providers, which may include health, disability, and retirement plan providers

Recruitment

• Assist Line Management with the recruitment and selection of permanent and contract workers and administer the process
• Consult with external recruitment agents and ensure SLA’s in place
• Assist with filling of vacancies in placing internal and external adverts, screening and shortlisting of applicants, reference checking, setting up interviews, and compiling of interview guides.
• Provide support and input in new hire orientation in compiling and distributing of information as required
• Ensure new employees undergo full induction before starting normal duties.

Legislative Compliance and Employee Relations

• Prepare hearing notifications and co-ordinate notification / absconding letter to alleged offender
• Prepare disciplinary packs for internal hearings
• Assist in preparing CCMA packs
• Communicate with CCMA case Managements

Learning & Development

• Provide adhoc administrative support functions to the Learning & Development division, and co-ordinate aspects relating to learning & development as required
• Provide adhoc administrative support functions to the Remuneration & Benefits division as and when required

Remuneration & Benefits

• Advise payroll department of all changes in employee status as a result of salary changes, promotions, transfers, termination, etc

ESS Administration

• Register new employees on ESS
• Link new and transferred employees to correct Workflow Group / Approval Group
• Assist employees with their username and password queries
• Print ESS reports on request for Management
• Ad hoc assignments on ESS

People Management

• Capture all IR, Poor Performance Management discussion, General Discussion, IOD, IT equipment list etc

Reporting

• Prepare and generate ad-hoc HR reports as requested by management pertaining to attrition, absenteeism, diversity, disciplinary, investigations, etc.

Qualification Requirements and work related experience

• Grade 12
• A tertiary qualification related to the function, i.e. HR Diploma or equivalent
• Minimum 2 year HR administrative experience essential
• Working experience of the relevant legislation and programmes within the SA Skills Development sphere would be advantageous

Minimum Knowledge Requirements

• Knowledge of business software such as Microsoft Office
• Knowledge of VIP (Premium) advantageous
• Knowledge of SETA, workplace skills plans advantageous
• Good understanding of all the appropriate Acts (LRA, BCEA, OSHA, COIDA, EEA)