Job Openings at Beekman Group

Key Performance Areas:

• The successful candidate will be responsible for general administrative functions in the accounts department which includes; the capturing of payments on the various online banking platforms, filing, faxing, scanning, maintaining various spreadsheets, distribution of documents and emails, archiving documents and the management of the filing room.

Position Requirements:

• 2 years relevant experience working within an accounts department or similar role
• Preferably studying towards an accounting / bookkeeping diploma
• Sound knowledge of computer skills in MS Office (Word, Excel & Outlook)
• Working experience with all Online banking platforms will be advantageous.
• Excellent interpersonal and organisational skills
• Excellent verbal and written communication skills in English are essential

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Key Performance Areas:

• Plan, set up, promote, facilitate and arrange Children’s, Adults and family entertainment, games and activities
• Facilitate and arrange all and any entertainment and promotional activities & events
• M.C events
• Handle all guest queries including information on promotions, functions, events, and general questions about the Resort
• Communicate all necessary and correct information in a professional manner
• Record and communicate all guests comments & complaints
• To be pro-active and use initiative with customer service and complaints
• Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations and hygiene within the prescribed working area and especially with regard to all guest entertainment facilities & equipment
• Promote brand to business, events, communities, schools, charity and other
• Participate in Social Responsibility Activities
• Set-up and lead entertainment events
• Planning of new entertainment programmes
• Assist the Resort Manager with any entertainment & promotional activities
• Responsible for and ensure a high level of personal service & be highly visible to guests & staff alike
• Responsible for and to ensure that pleasant, friendly and helpful behaviour is maintained at all times
• Have a thorough knowledge of all facilities and services offered by the Resort
• Provide courteous and efficient service to all guests
• Maintain at all times the highest standard of appearance and skills, according to Company Policy
• Ensure a professional image at all times
• Attend and be attentive to training as and when required
• To be familiar with staff and Company rules and policies, as well as the Fire, Health and Safety and Security procedures

Position Requirements:

• Experience in Theme Park, Cruise Liner, Children’s camps, Hotels and Resorts entertainment
• Leading kids and family games and activities
• Public speaking
• Computer literacy and Audio-visual expertise
• Crisis management
• Safety and security act (O.H.S.A)
• First Aid
• Valid Driver’s Licence
• Valid Skipper License with a knowledge of Barge Cruisers
• Single accomodation is provided

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Key Performance Areas:

• To oversee housekeeping and laundry staff and ensure staff are allocated adequate work daily.
• Checking all units on a check in day, one of each housekeepers’ units to be checked on other days to ensure that housekeeping staff are cleaning to the standards of the resort.
• Checking the checklist against items in the unit before the guests checks in and when the guest checks out.
• Checking upholstery, curtains, public amenities and games rooms daily.
• Ensure that staff are using equipment and consumables correctly and avoiding damage to same & self as well as ensure wastage of consumables does not occur
• Report any maintenance problems at reception and record in the maintenance logbook and follow up to check the request has been completed
• Ensure that the necessary laundry equipment, fire extinguishers & housekeeping equipment is serviced & maintained when necessary
• Controlling and recording spring-cleans, replacement utensils, crockery & cutlery as well as reporting and recording breakages to reception timeously and updating the Breakages register
• Record the issues of consumables and guest supplies as laid down by management.
• Undertaking monthly laundry & linen stock, utensil stock and consumable stock by the last working day of the month, checking the linen stock takes on a weekly basis, checking that daily housekeeping stock issues sheets correspond with consumable stock take
• Issue linen, towels, bathmats etc. from said storeroom as required, checking that linen issued corresponds with linen returned and laundered on a daily basis
• Ensuring that all subordinates are trained according to company standards.
• Alert management of overcrowding in units and / or any unacceptable behaviour.
• Act as a back up to the Housekeeper when off
• Be available as back up for housekeeping
• Deal with and try to solve any housekeeping or laundry staff grievances

Position Requirements:

• Matric
• Minimum 2-years’ experience in similar environment
• Ability to work under pressure
• Good communication skills in English
• Good people skills
• Single staff accommodation provided

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Key Performance Areas:

The successful candidate will be responsible for the standard of housekeeping as set by the Group.

• Supervising and allocating staff duties and staff administration for both housekeeping and Spa.
• Issuing, recording and controlling stock of consumables, stores, linen and equipment.
• Managing all aspects of a spa including overseeing guest bookings, ensuring the service standards are maintained, stock control, etc

Position Requirements:

• 3 years supervisory experience in a Housekeeper position at a large resort
• Computer literacy skills including Excel, Word and Hotelier
• Staff Management background
• Strong Housekeeping Background
• Understanding of all resort operational aspects
• Person Requirements:
• Ability to work under pressure
• Good communication skills
• Valid driver’s license with own reliable transport
• Prepared to work shifts, overtime, and on weekends and public holidays
• Accommodation is provided.

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Key Performance Areas: The main responsibilities for the successful candidate:

• Timeshare inventory control
• Processing of levy payments

Position Requirements:

• Matric
• Confident & professional communicator
• Critical thinker with high attention to detail and accuracy
• Minimum 2 Years client / stakeholder liaison / timeshare experience (advantageous)
• Computer literacy (proficient in MS Word and Excel)
• Excellent verbal and written communication skills
• Good Interpersonal skills
• Ability to work under pressure
• Ability to plan and organise
• Numerical proficiency essential
• Strong business admin orientation

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Key Performance Areas:  

• Managing content on various online travel agent platforms
• Ensure maximum use of platform features to best ensure accurate property information being shown at all times

Position Requirements:

• Matric
• Confident & professional communicator
• Critical thinker with high attention to detail and accuracy
• Client/stakeholder liaison experience
• Computer literacy (proficient in MS Word and Excel)
• OTA experience will be advantageous
• Good Interpersonal skills
• Ability to work under pressure

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Key Performance Areas:

• The successful candidate will be responsible for project coordination of all content, design, advertising and marketing projects that affect the online brand reputation of all the Group’s companies.  
• Will assist the Online Marketing Coordinator in all online areas including creating content / copy / design; creative outline, through to roll out which will include posting to various platforms and working with our webmasters for website updates, continual management and effectiveness reporting.

Requirements:

• Marketing qualification or suitable experience
• Experience on online media platforms as well as all products that form part of the Google AdWords offering
• Excellent verbal and written communication skills
• Strong analytical skills (including experience with Analytics tools)
• Intermediate to advanced Excel skills

Person Requirements:

• Excellent communicator, with an ability to professionally converse with clients and colleagues
• Positive, can-do attitude
• Good attention to detail
• Ability to work under pressure and to self-manage
• Must be responsible, reliable and accountable and can work under pressure
• Dynamic & Performance driven

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Key Performance Areas:

• Hiking and guiding, leading groups on outdoor excursions, providing information on flora, fauna, and geography.
• Responsibilities include ensuring safety, interpreting nature and enhancing participants outdoor experiences. Strong knowledge of local ecosystems, navigation skills, and first aid essential. Excellent communication and leadership abilities are crucial for fostering and enjoyable and educational hiking experience.
• Handle all guest related queries including information on promotions, functions, events, and general questions about the Resort.
• Assist in taking equipment and activity bookings.
• Ensuring activity sales are at highest level and helping to achieve monthly budget.
• Ensuring quality and service standards for water sport activities are always above 85% on survey success PI level.
• Assist with promotions, functions, and events.
• Ensuring guest and staff safety during activities and all safety documentation signed as per countries regulations.
• Skippers guided scenic boat cruises.
• Operate and run all water sport and beach activities like stand-up paddle board classes, pedal boat races, fishing lessons etc.
• Strat plan new water sport activities and events
• Child mind kids- love for children – facilitate and arrange kids and family water sport entertainment games and activities.

Skills & Qualifications:

• Matric or equivalent essential
• FGASA Level 1 qualification with valid PDP essential
• Strong verbal and written English skills including an additional South African language.
• Experience in a public relation, guest services, resort/recreational, camp, or related field.
• An extrovert who loves to display theatrics when dealing with Guests.
• Ability to interact with a mixed audience of all ages and demographics.
• Ability to speak on a microphone.
• Strong creative writing skills
• Exceptional presentation, communication, and organizational skills
• A hunger for knowledge of wildlife and conservation-related issues
• Team driven, detailed, flexible and commitment to guest satisfaction.
• Aptitude to construct and learn entertainment routines and scripts.
• Exceptional improvisational skills

Person Requirements:

• High energy levels  with a passion for working with the public & particularly children
• Prepared to work outside of normal office hours which includes, public holidays and weekends
• Work during high season periods
• Work within a multi-cultural environment including multi genders
• Flexibility & Patience

Qualifications:

• Matric or Grade 12 (Compulsory)  
• Child minding (Advantage)
• Valid Driver”s Licence