Trending Jobs at MTN

Responsibilities

ML Engineering & Pipeline Development

• Build and optimise end-to-end machine learning pipelines (feature extraction, training, scoring, monitoring).
• Convert Data Scientist prototypes into production-grade model code and scalable pipelines.
• Implement CI/CD for ML using tools such as MLflow, Kubeflow, Airflow, Azure ML, or GCP Vertex AI.

MLOps, Deployment & Automation

• Deploy ML models across cloud, hybrid, or on-prem environments based on DataCo standards.
• Automate model retraining, versioning, rollout, rollback, and dependency management.
• Ensure reproducibility, auditability, and governance of AI pipeline

Model Monitoring, Observability & Governance

• Implement model monitoring dashboards tracking drift, latency, accuracy, and fairness.
• Build alerting mechanisms for model degradation or operational failure
• Maintain compliance with MTN Responsible AI, privacy and security standards.

Data Engineering & Integration Support

• Collaborate closely with Data Engineering teams to ensure model-ready data pipelines.
• Build feature stores, data transformation pipelines, or reusable data components supporting ML workloads.
• Optimise data ingestion workflows for high-volume telco, geospatial and behavioural datasets.

Cross-functional Collaboration & Delivery

• Work within agile squads alongside Data Scientists, Product Owners, Engineers, and Delivery teams.
• Participate in sprint ceremonies and contribute to backlog refinement.
• Translate technical designs into scalable solutions for internal users and external clients.

Documentation & Enablement

• Produce technical documentation covering ML architectures, APIs, pipelines, monitoring, and deployment logic.
• Provide technical onboarding and support to OpCo teams adopting DataCo ML solutions.
• Contribute to AI/ML best-practice frameworks, toolkits, and internal knowledge bases.

Qualifications

Education:

• 3 year Bachelor’s degree in Computer Science, Software Engineering, Data Engineering, AI/ML, or related field
• Postgraduate qualification preferred
• Certifications in cloud platforms (Azure, GCP, AWS), MLOps, or ML engineering advantageous

Experience:

• 4–6 years’ experience in ML engineering, MLOps, or machine learning deployment
• Experience building ML pipelines using cloud-native tools (Azure ML, GCP Vertex AI, Databricks, MLflow, Kubeflow)
• Demonstrated experience deploying ML models to production in enterprise environments
• Strong experience in Python, Spark, CI/CD (GitHub Actions, Jenkins), containerisation (Docker, Kubernetes)
• Exposure to telco, geospatial, behavioural or large-scale datasets advantageous
• Prior experience in cross-functional, agile delivery squads

Competencies:

• Strong ML engineering capability (scalable pipelines, APIs, cloud ML)
• Proficiency in Python, PySpark, SQL, Big Data frameworks
• Deep knowledge of CI/CD, DevOps and MLOps tooling
• Experience with monitoring, drift detection, logging, and observability
• Understanding of Responsible AI practices and compliance frameworks
• Problem Solver & Innovative Thinker
• Results-Driven & Operationally Astute
• Cross-Functional Collaborator
• Strong Communicator (technical & non-technical)
• Agile mindset, adaptable to evolving environments

Key Deliverables

Internal Deliverables

• Production-ready ML pipelines with CI/CD integration
• Automated monitoring dashboards and model performance logs
• Feature stores and reusable pipeline modules
• Deployment playbooks, runbooks, and engineering documentation
• Scalable inference environments powering Group and OpCo use cases

External Deliverables

• ML deployment assets used in DataCo consulting engagements
• API-based ML services for data monetisation products
• Technical documentation and integration guides for clients
• Model hosting & monitoring frameworks enabling client applications

Skills

• Strong proficiency in BI tooling (Power BI/Tableau), SQL, data modelling.
• Understanding of data engineering pipelines and cloud data environments.
• Familiarity with AI/ML concepts and analytics productization beneficial.
• Data governance, metadata, and KPI standardisation experience.

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Responsibilities

The Consultant - Charge Back and Cost Management will be responsible for the following:

• Develop and maintain a structured charge-back model to allocate AI costs transparently for AI solution design and deployment by defining clear cost drivers, implementing automated tracking mechanisms, ensuring financial accountability, and regularly reviewing and optimizing allocation methodologies to reflect business growth and AI investment shifts
• Establish a cost governance framework that ensures accountability in AI investments and spending by defining clear cost allocation principles, monitoring expenditure trends, and implementing robust financial controls to prevent budget overruns and inefficiencies
• Analyze AI project costs by conducting detailed financial assessments, identifying cost-saving opportunities, and benchmarking AI expenditures against industry standards
• Provide strategic recommendations for cost optimization by evaluating alternative sourcing models, leveraging economies of scale, and automating cost-tracking mechanisms
• Ensure compliance with transfer pricing policies, optimizing cost structures, and maintaining regulatory alignment across multiple jurisdictions to facilitate seamless cross-border AI cost allocations
• Support decision-making for AI financial planning by developing predictive financial models, assessing long-term financial sustainability, and aligning cost structures with overall business objectives
• Monitor and track AI project budgets by implementing real-time cost tracking mechanisms, ensuring adherence to financial policies, conducting periodic financial audits and identifying budgetary risks
• Provide regular financial reports, dashboards, and insights to leadership on AI investment performance and cost distribution by analyzing expenditure trends, forecasting future costs, identifying inefficiencies
• Develop financial risk assessment models to evaluate potential financial exposure in AI initiatives by identifying cost uncertainties, assessing probability-weighted financial risks, simulating different investment scenarios and implementing mitigation strategies
• Implement financial performance metrics to measure cost efficiency and return on AI investments by defining key financial KPIs, establishing benchmarking standards, tracking cost variances and analyzing ROI trends
• Drive process automation initiatives to improve financial reporting and cost tracking for AI initiatives
• Ensure that charge-back methodologies are scalable, adaptable, and aligned with evolving AI solutions and services by continuously assessing financial impact, refining allocation models, integrating automation for cost tracking, and incorporating feedback 
• Identify areas for cost consolidation and optimization to enhance overall financial efficiency in AI operations by analyzing current expenditure patterns, leveraging economies of scale, and aligning financial strategies with long-term AI investment goals to maximize value creation.

Qualifications

Education:

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field.
• Certification in CPA, CFA, AI/ML or related fields (preferred)

Experience:

• 4+ years of experience in experience in finance, cost management, or financial planning, preferably within IT, AI, or digital transformation initiatives
• Prior experience in developing and implementing charge-back models, cost allocation frameworks, and financial governance
• Experience in managing AI-related investments and cost structures is an added advantage
• Strong background in cross-functional financial management and corporate financial compliance.

Skills:

• Advanced financial modeling, cost analysis, and transfer pricing strategies for AI-related financial structures
• Proficiency in financial reporting and data visualization tools (Power BI, Tableau)
• Knowledge of AI-driven financial models and cost optimization techniques
• Hands-on experience with charge-back and cost recovery models
• Strong negotiation and stakeholder management skills
• Strong business acumen and strategic thinking
• Excellent problem-solving abilities and analytical mindset

Apply Before 12/12/2025

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Job Description

Context (Global influences, environmental / industry demands, organisational mission etc.)

• Rapid technological change: 5G, fibre, AI/ML, fintech, Data Centers and platform ecosystems.
• Evolving regulation and policy across Africa and the Middle East.
• Intensifying competition from global technology platforms and digital entrants.
• Multi-national, multi-cultural, multi-geography footprint (MENA, WECA, SEAGHA) with 300M+ customers.
• MTN’s Ambition 2025 strategy to build the leading platforms for Africa’s progress and scale the TechCo pivot.

Organization Values:

• At MTN we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered
• to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us! Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to
• realise our shared goals. Our values dubbed, LIVE Y’ello, are the cornerstone of our culture.

Lead with Care

• Can-do with Integrity
• Collaborate with Agility
• Serve with Respect
• Act with Inclusion

Responsibilities

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

Brand & Growth Strategy

• Define and govern Group brand architecture and portfolio strategy, including endorsement logic and naming systems.
• Translate brand strategy into commercial outcomes: market penetration, revenue growth, market share, and long-term brand equity.
• Provide strategic marketing input to Group strategy, influencing product, platform and ecosystem decisions.

Customer & Stakeholder Experience

• Champion a unified customer experience (CX) with NPS, CES and CLV embedded in OpCo scorecards.
• Provide UI and UX guidance and design standards for all MTN digital and fintech platforms.
• Align service, channels and communications to deliver frictionless, intuitive customer journeys.

Insights, Research & Measurement

• Own the consumer research and insights programme (segmentation, demand
• landscapes, brand and comms tracking, concept testing, pricing and UX research).
• Lead Brand Health Tracking and Net Promoter Score (NPS_ or other across markets with quarterly Group dashboards and OpCo action plans.
• Institutionalise test-and-learn (A/B testing, incrementality) and link results to creative and media optimisation.
• Lead Customer Lifetime Value (CLV) modelling to inform acquisition, retention and monetisation strategies.
• Oversee Marketing & Media Mix Modelling (MMM) to optimise spend and demonstrate
• ROI.
• Data, Digital & AI

Qualifications

Education

• 4-year tertiary degree in Business/Marketing (or related).
• MBA or relevant Master’s preferred.
• Chartered Marketer designation advantageous.

Experience

• 15+ years senior leadership in strategic brand and marketing, ideally CMO/EVP level in multinational environments.
• Proven impact linking brand investment to commercial performance and leading largescale media and sponsorship portfolios.
• Strong exposure to telco/tech/fintech or large-scale consumer industries (FMCG, Banking).
• Extensive multi-country, multicultural experience across Africa and/or the Middle East.

Core Competencies

• Enterprise growth leadership and board-level influence.
• Marketing finance & ROI governance; data-driven decision-making.
• Insights & measurement excellence: brand tracking, MMM, CLV modelling, competitive intelligence.
• Agency & ecosystem leadership; procurement and supplier diversity governance.
• Media governance: brand safety, ad-fraud detection, transparency and attention metrics.
• Digital & AI fluency, including responsible adoption of Generative AI.
• Strategic agility & change leadership across decentralised organisations.
• Inclusive leadership; talent development and employer brand advocacy.

Apply Before 12/15/2025

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Responsibilities

BI Reporting & Insights Delivery

• Design, build, and maintain dashboards, automated reporting pipelines, and analytics assets that deliver decision-ready insights.
• Translate business/product requirements into reporting specifications and analytical outputs.
• Ensure accuracy, consistency, and timeliness of all BI reporting deliverables across Group and OpCo domains.

KPI Frameworks & Standardisation

• Develop and maintain standardised KPI definitions, metadata, and measurement methodologies.
• Ensure alignment with Group governance forums, DataCo standards, and product KPIs.
• Lead the consolidation and harmonisation of multi-market reporting approaches.

Data Quality, Governance & Compliance

• Ensure data integrity, lineage documentation, and compliance with MTN privacy, security, and data governance requirements.
• Embed validation, QA, and reliability checks within reporting pipelines.
• Support Responsible AI and ethical data usage principles in reporting.

Stakeholder Engagement & Support

• Collaborate with Product Owners, Data Engineering, Data Science, OpCo BI teams, and business units to meet reporting needs.
• Provide analytical insight and advisory support for senior stakeholders, including OpCo leadership.
• Engage external consulting or data monetisation clients where BI insights are required as part of product engagements.

Agile Delivery & Continuous Improvement

• Operate as part of DataCo product squads, contributing to sprint planning, backlog refinement, and delivery.
• Drive automation, operational efficiency, and optimisation of existing dashboards and datasets.
• Adopt best practices in data visualisation, analytical storytelling, and user-centric reporting..

Enablement & Documentation

• Create user guides, reporting documentation, data dictionaries, and training assets.
• Support OpCo teams during onboarding, adoption, and troubleshooting of dashboards or reports.
• Contribute to DataCo knowledge repositories and enablement portals.

Key Deliverables

Internal Deliverables

• Automated dashboards and reporting packs aligned to product KPIs.
• Standardised KPI catalogues, data dictionaries, metric definitions.
• Data quality assessment reports and improvement plans.
• Stakeholder insights presentations and analytical narratives.
• Documentation for dashboards, processes, and data lineage.

External Deliverables

• Reporting components for consulting engagements.
• Insights and dashboards for data monetisation use cases.
• Client-facing reporting templates and KPI frameworks (where applicable)

Qualifications

Education

• Bachelor's degree in Data Science, Computer Science, Information Systems, Statistics, Engineering, or related field.
• Postgraduate qualification advantageous.
• Certifications in BI tools (Power BI, Tableau, Qlik), SQL, or cloud data platforms preferred.

Experience

• 3–5 years’ experience in Business Intelligence, reporting, data analytics, or related roles.
• Experience working in large data environments (cloud platforms, data lakes, enterprise datasets).
• Telecommunications, digital services, or multi-market experience advantageous.
• Experience collaborating with product management, engineering, and business stakeholders.

Competencies

• Problem Solving: Analytical thinker with ability to synthesise insights.
• Technical Acumen: Comfortable working with data models, APIs, and enterprise datasets.
• Stakeholder Influence: Ability to engage cross-functional teams and senior stakeholders.
• Operational Excellence: Focused on reliability, accuracy, and automation.
• Agile Mindset: Practises iterative delivery and continuous improvement.
• Storytelling with Data: Clear communication of insights to non-technical audiences.

Key Deliverables:

• Automated dashboards and reporting packs aligned to product KPIs.
• Standardised KPI catalogues, data dictionaries, metric definitions.
• Data quality assessment reports and improvement plans.
• Stakeholder insights presentations and analytical narratives.
• Documentation for dashboards, processes, and data lineage
• Reporting components for consulting engagements.
• Insights and dashboards for data monetisation use cases.
• Client-facing reporting templates and KPI frameworks (where applicable)

Skills

• Strong proficiency in BI tooling (Power BI/Tableau), SQL, data modelling.
• Understanding of data engineering pipelines and cloud data environments.
• Familiarity with AI/ML concepts and analytics productization beneficial.
• Data governance, metadata, and KPI standardisation experience.

Apply Before 12/15/2025

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Responsibilities

Analytics & Insight Delivery

• Perform exploratory and advanced analytics on telco, geospatial, digital, and behavioural datasets across OpCos.
• Analyse ML model outputs from Data Science teams and convert them into clear, actionable insight narratives.
• Develop diagnostic and predictive insights for commercial, network, product, financial, and digital use cases.

Dashboarding & Data Visualisation

• Build and manage scalable dashboards and performance scorecards for Group, OpCo, and DataCo consulting teams.
• Ensure consistency, accuracy, and usability of analytical outputs across markets.
• Provide spatial and behavioural visualisations to support mobility analytics, footfall use cases, and ecosystem projects.

Collaboration With Data Science, Engineering & Product

• Work closely with the Senior Manager: Data Science in shaping use cases and interpreting model results.
• Partner with Data Engineers to ensure data readiness and quality for analytics consumption.
• Collaborate with Data Product Managers to embed insights into DataCo products and monetizable solution

Commercial & Consulting Support

• Provide insights to support DataCo Consulting during client engagements.
• Package analytics outputs for external monetisation, sector solutions, and proof-of-value (PoV) engagements.
• Translate analytics into commercial narratives that drive revenue, efficiency, risk mitigation, or customer experience improvements.

Model Monitoring & Ethics:

• Ensure analytics deliverables comply with MTN data governance, privacy, and responsible AI frameworks.
• Validate data integrity, definitions, and consistency across markets.
• Promote a culture of ethical, transparent, trusted data use within DataCo and OpCos.

Cross-functional Collaboration:

• Coordinate workstreams across OpCos to ensure alignment with DataCo standards.
• Drive thought leadership in analytics storytelling, visualisation, and cross-market learning.

Qualifications

Job Requirements (Education, Experience and Competencies)

Education:

• 3 year degree in Bachelor’s degree in Data Analytics, Statistics, Mathematics, Computer Science, Engineering or related field.
• Postgraduate/Master’s degree in Machine Learning, Artificial Intelligence, or a relevant discipline (Advantageous)
• Certifications in BI tools (Power BI/Tableau), SQL, Python advantageous.

Experience:

• 3–5 years’ experience in data analytics, BI, or applied statistics.
• Experience working with behavioural, geospatial, network, digital or telco datasets preferred.
• Experience supporting data products, ML use cases, or client-facing analytics.
• Previous participation in agile squads an advantage

Competencies:

• Proactive, curious, solution-oriented.
• Integrity, professionalism, and accuracy.
• Collaborative and agile mindset.
• Ability to manage multiple tasks simultaneously.
• Strong understanding of statistical methods and data modelling.
• Telecom KPIs (ARPU, churn, usage behaviour) advantageous.
• Data visualisation best practices.
• Data governance and data ethics principles.

Key Deliverables:

• Insight reports and dashboards for OpCos and Group functions
• Interpretation of ML outputs for commercial and operational teams
• Sector-relevant analytical components for DataCo products
• PoV analytics packages for DataCo Consulting
• Multi-OpCo data harmonisation and insight templates
• Data quality reports and data trust checks

Skills

• Proficiency in Power BI/Tableau.
• SQL and Python for analysis.
• Strong analytical and numerical reasoning.
• High attention to detail.
• Communication and data storytelling.
• Ability to simplify complex information.

Apply Before 12/15/2025

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Responsibilities

Strategic Marketing Leadership

• Develop and implement DataCo’s global marketing strategy aligned with MTN’s data monetisation mandate.
• Translate complex technical capabilities into compelling, client-centric narratives for telcos, regulators, fintechs, enterprises, and platform companies.
• Conduct competitive analysis and market intelligence to anticipate trends and maintain strategic advantage.

Campaign Development & Demand Generation

• Design multi-channel campaigns showcasing how DataCo enables predictive analytics, efficiency, and new revenue models.
• Create sector-specific marketing playbooks to accelerate adoption across telecom, enterprise, fintech, and public sectors.
• Drive adoption and expansion by designing campaigns tailored for telcos, regulators, platform companies, and enterprise customers.

Brand & Thought Leadership

• Build and protect DataCo’s brand identity across digital, media, and industry ecosystems.
• Produce white papers, case studies, and executive communications that establish DataCo as an industry authority.
• Represent MTN at global forums, strengthening its influence in Africa’s digital economy.

Operational Excellence & Governance

• Partner with Sales, Product, Customer Success, and Group Marketing to align campaigns with commercial outcomes.
• Build trusted relationships with regulators, clients, industry associations, and media agencies.
• Lead trust-building campaigns highlighting governance, compliance, and responsible monetisation.

Marketing Analytics & Performance Optimisation

• Design and implement marketing analytics infrastructure (dashboards, measurement models, campaign reporting).
• Establish and track KPIs: brand equity, campaign ROI, adoption rates, and revenue impact.
• Drive continuous improvement through post-campaign analysis, in-flight optimisation, and predictive modelling.
• Standardise reporting practices across MTN OpCos, ensuring consistency and comparability.

Customer Advocacy & Ecosystem Development

• Build and maintain a regional ecosystem of advocates, partners, and enterprise clients who amplify the DataCo value proposition.
• Lead co-marketing initiatives with hyperscalers, analytics vendors, and strategic partners to extend market influence.
• Establish advocacy programmes, awards, and industry recognition that position MTN as a trusted authority in responsible data use.

Internal Alignment & Enablement

• Develop internal marketing enablement playbooks and toolkits for Product, Engineering, and Sales teams.
• Ensure consistent messaging and brand alignment across OpCos and functional areas.
• Drive internal adoption of DataCo narratives through workshops, executive briefings, and knowledge-sharing sessions.

AI-Enabled Marketing & Automation

• Deploy marketing automation and predictive analytics platforms to enhance lead scoring, campaign personalisation, and ROI tracking.
• Integrate data-driven insights to continuously optimise campaign performance.
• Use AI-powered sentiment and brand monitoring to inform strategic messaging.

Stakeholder Trust & Policy Communications

• Develop communications that strengthen DataCo’s reputation for transparency, privacy, and regulatory compliance.
• Coordinate with Legal, Governance, and Regulatory Affairs to proactively manage public and policy engagement.
• Lead campaigns that promote MTN’s leadership in ethical and responsible data monetisation.

Qualifications

Education

• 4 year degree in Marketing, Business Administration, Data/Technology Management, or Digital Transformation
• Master’s degree in Marketing, Business, or Data/Technology Management (MBA preferred).
• Certifications in digital marketing, analytics, or data strategy advantageous.

Experience

• 5 - 8 years senior-level B2B marketing experience in telco, data, or technology sectors.
• Proven record in marketing leadership driving adoption, brand equity, and revenue growth
• Strong knowledge of geospatial intelligence, AI ecosystems, and data monetisation trends
• Experience influencing CxOs, regulators, and industry leaders in complex, regulated environments.
• Proven experience marketing data, AI, or SaaS platforms across regulated industries.
• Demonstrated ability to engage regulators, C-suite clients, and media on complex data and privacy topics.
• Working knowledge of data governance frameworks (POPIA, GDPR) and cloud ecosystems (GCP, Azure, AWS).

Apply Before 12/15/2025

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Responsibilities

AI Model Product ionisation & Deployment

• Oversee the industrialisation of AI models, ensuring enterprise readiness, performance optimisation, and regulatory compliance.
• Establish robust MLOps frameworks that support versioning, monitoring, drift detection, and automated retraining across diverse market contexts.
• Translate raw network and customer data into ADR structures optimised for analytics APIs, visualisation layers, and external data services.
• Optimise storage tiering (hot vs cold vs archival), processing costs, and compute scheduling for high-volume workloads.
• Enterprise Data & AI Infrastructure
• Lead the design and governance of a multi-OpCo, multi-cloud AI and data estate that supports real-time, high-volume telco, geospatial, and behavioural data streams.
• Ensure infrastructure is optimised for scalability, cross-market interoperability, and commercialisation.
• Develop production-grade, reusable pipelines (batch + streaming) for CDRs, DPI, location, financial, and digital channels.
• Architect and operationalise cloud-native (GCP / Azure / on-prem hybrid) data platforms supporting ingestion, transformation, and ADR creation.
• Drive automation, metadata cataloguing, and data quality frameworks leveraging tools like Databricks, Airflow, BigQuery, and Terraform.

Scalability & Reliability Leadership

• Anticipate and solve complex performance bottlenecks in high-throughput AI workloads.
• Champion cost optimisation, resilience engineering, and observability practices to guarantee uptime and trusted AI delivery.
• Lead a team of data engineers, guiding design reviews, CI/CD standards, and alignment with Data Science, Privacy, and Legal teams.

Cross-Functional Orchestration

• Partner with Group CIOs, Data Science, Product, Networks, and Commercial leadership to align AI engineering outputs with business-critical use cases and monetisation pathways.
• Act as a trusted advisor to OpCos, ensuring rapid adoption of production-ready AI capabilities.
• Integrate IAM, KMS, VPC Service Controls, and data lineage logging to meet POPIA / GDPR / ISO 27001 standards.

Innovation & Thought Leadership

• Drive continuous innovation in geospatial AI, telco intelligence, and federated learning frameworks to maintain MTN’s competitive edge.
• Position MTN DataCo as a leading AI engineering hub, setting benchmarks for responsible, explainable, and ethical AI adoption.

Key Deliverables

• Production-grade, monitored, and retrainable AI models serving both internal (OpCos, Group functions) and external (enterprise clients, consulting engagements) markets.
• Standardised MLOps toolkits, reusability frameworks, and onboarding assets to accelerate AI deployment.
• Scalable AI-enabled platforms that support predictive and prescriptive use cases across telco and adjacent industries.
• Performance scorecards measuring AI reliability, deployment speed, cost efficiency, and market impact.

Qualifications

Education:

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related technical discipline (required)
• Master’s degree in Data Engineering, Cloud Infrastructure, or Big Data Architecture (preferred)
• Industry certifications in cloud platforms (Azure, GCP, AWS), big data frameworks (Spark, Hadoop), or DevOps/DataOps tools are strongly advantageous

Experience:

• 8–10+ years in large-scale data engineering, with at least 5 years in a senior or lead capacity.
• Proven track record in productionising AI models at enterprise scale, ideally in telco, geospatial, or similarly high-volume domains.
• Demonstrated leadership in building AI/ML infrastructure and CI/CD pipelines in complex, hybrid environments.
• Experience influencing C-level stakeholders and translating data/AI strategy into operational and commercial outcomes.

Competencies:

• Data Pipeline Mastery: Expert in building and scaling real-time and batch data pipelines using Spark, Kafka, SQL, and Python
• Big Data Infrastructure Leadership: Deep knowledge of distributed systems (Hadoop, Databricks, Hive) and hybrid cloud environments
• Privacy & Governance: Data Anonymisation & Privacy Techniques (k-Anonymity, Differential Privacy)
• Cloud & DevOps Integration: Skilled in CI/CD, containerisation (Docker, Kubernetes), IaC, and observability tools for data systems
• Governance & Compliance Alignment: Designs pipelines that embed data lineage, security tagging, access control, and policy enforcement
• System Optimisation: Drives performance tuning, cost efficiency, fault tolerance, and workload automation at scale
• Team Enablement: Mentors data engineers, drives capability uplift across OpCos, and standardises reusable engineering components
• Cross-functional Influence: Proactively engages with IT, security, architecture, and analytics functions to accelerate delivery and integration

Key Deliverables:

Internal:

• Production-grade, scalable data pipelines for telco, geospatial, and behavioural datasets
• Observability dashboards, automated recovery scripts, and runbooks for performance and system health
• Internal artefacts for reusability: transformation scripts, standard schema libraries, onboarding guides
• Metrics reports on pipeline uptime, latency, cost performance, and consumption across OpCos

External:

• Integration artefacts and onboarding toolkits for third-party and client data sources
• AI/analytics-ready feature sets delivered to downstream product, consulting, and data science teams
• Technical documentation and data pipeline references embedded into data monetisation offers
• Collaborative PoV datasets and artefacts aligned with consulting engagements or client delivery tracks

Apply Before 12/17/2025

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Responsibilities

The Business Manager: Group Sustainability & Corporate Affairs will be accountable to achieve the following objectives:

• Manage overall Operations of the Sustainability & Corporate Affairs Function including but not limited to, Financial Management and Budgeting cycles, Training and Development, Strategy development and execution and Drive department efficiency in respect of people, Process and Technology.
• Maintain stakeholder relationships with Business and Operating Countries
• Provide Project Management support to Group Sustainability & Corporate Affairs projects including operating units as and when required
• Develop and champion execution of Sustainability & Corporate Affairs functional strategy in line with MTN Group’s Ambition 2025 and Beyond 2025 Strategy
• Develop and support cascading of Key Performance Indicators for Sustainability & Corporate Affairs Heads in country and at Group.
• Facilitated the development and embedment of Legal & Regulatory Key Risk Indicators and drive adoption, localisation and regular self-assessments by MTN Operating Countries. 
• Ensure functional Sustainability & Corporate Affairs Delegation of Authority is appropriately implemented and specify internal governance policies and regularly monitor compliance.
• Provide advisory support and assistance with the risk management and review of policy breaches, remediations, risk reporting etc.
• Support Management of Sustainability & Corporate Affairs risks in accordance with Group Policy and devise efficient defence strategies.
• Collaborate with Risk & Compliance to develop and apply effective risk management techniques and offer proactive advice on possible mitigations.
• Advise on various Sustainability & Corporate Affairs strategies and approach.
• Liaise with, collate and incorporate feedback from, various internal stakeholders and departments for purposes of transactions, initiatives and projects.
• Provide support, guidance and advice to MTN Operating Companies, where requested or required, regarding aspects of transactions, risks and other matters such as capacity and capability assessments for Sustainability & Corporate Affairs functions, identify training needs and execute solutions
• Deal with complex matters with multiple stakeholders and forces.
• Prepares and drafts critical correspondence, presentations, reports and spreadsheets with attention to detail.
• Assist and support on a need basis in the provision of input and review materials, presentations and communications.
• Analyze, gather and summarize a variety of business and market information.
• Request information and actions on behalf of the Group Chief Sustainability & Corporate Affairs Officer and ensure that these requests are fulfilled efficiently and effectively.
• Support the Group Chief Sustainability & Corporate Affairs Officer in holding the team members accountable to timelines and commitments.
• Ensure the follow through and outcomes on agreed actions.
• Manage Agencies and provide oversight in respect of tracking of Value-Added Services 
• Provide support to Operating Countries in respect of establishment of local agencies
• Assist in preparing Guidance notes in respect of policies and standards to drive implementation and efficiencies across the relevant functions and stakeholders
• Provide oversight and support in respect of functional governance at a Group Level and Operating Countries such as Quarterly regional Meetings, Development of reports to Regional VPs and Operating Countries CEOs 
• Provide oversight and Management of once off Functional Activities such as Sustainability & Corporate Affairs Conference, Team Branding and Culture socialisation, drive high performing and collaborative team spirit across the Group and Operating Countries Teams.
• Draft regular communications as and when the Chief Sustainability & Corporate Affairs Officer needs to share important announcements
• Collaborate with HR Business & Finance Business Partners to achieve departmental and MTN Group goals.
• Drafting of ad-hoc Operational papers for the Group Chief Sustainability & Corporate Affairs Officer one on one engagements with The Group President & CEO and Exco members 
• Development of Functional Review and Board Sub-committee submissions 
• Drive the adoption and embedment of the Knowledge Management system
• Facilitate and ensure regular performance reviews are conducted and all HR guidance is implemented timeously 
• Effective management and administration of Sustainability & Corporate Affairs Committees
• Facilitation and Preparation of content to be shared in Town Halls and Strategic Leadership Sessions with external Coaches 
• Enhance organisational Knowledge sharing by sourcing experts/facilitators and running Sessions for Sustainability & Corporate Affairs Functions as well as relevant Business Stakeholders.

Role Dependencies 

• Active support from the Group Sustainability & Corporate Affairs management team and Senior Leadership 
• Deep understanding of the MTN business strategy 
• Understanding of the OpCo, business and Regulatory context 
• Timely decision making and reporting 
• Alignment of OpCo and Group strategy initiatives

Qualifications

Education:

• Minimum 4-year Academic Degree with Honours or any Commercial or Technical Degree
• Post Graduate qualification (MBA / Masters advantageous)
• Fluent in English, French and Arabic (advantageous)
• Graduate Qualification in Business Administration or Project Management or Operations Management

Experience:

• 5 -10 years’ experience in Operations Management, Business Administration and or Strategy Development and Execution.
• Minimum 5 years in Telecommunications industry experience
• Exposure to working in a Corporate Affairs function preferred
• Proven track record to have worked across diverse cultures and geographies
• Proven track record in managing stakeholders across multiple functions

Competencies:

• Decisive Problem Solver, Innovative Value Creator 
• Culture and Change Champion, Inspiring People Leader, Relationship Builder 
• Results Achiever, Operationally Astute 
• Excellent drafting skills 
• Strong analytical skills 
• Strong Negotiating skills 
• Leadership & Management skills 
• Consulting skills 
• Effective communication and writing skills 
• Good general commercial awareness 
• Good interpretation skills 
• Articulate
• Computer literate – Microsoft Office Suite

Other:

• Regional and international travel

Responsibility towards: 

• Key Internal Stakeholders: MTN Opcos, Group Senior Leadership, Group Sustainability & Corporate Affairs, General Manager: Sustainability, General Manager: External Communications, General Manager: Stakeholder Management, General Manager: Corporate Social Investment & Foundations
• Key External Stakeholders: Key Partners, Relevant Industry Bodies, Relevant External Regulatory Bodies, Relevant Economics Bodies

Apply Before 12/20/2025

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Responsibilities

• The Senior Manager: Strategic Projects will, contribute to the positioning of MTN as a trusted partner of choice, through driving impactful partnerships and building relationships. 
• The Senior Manager will be accountable to achieve the following objectives:

Facilitating for the forging of alliances

• Research and position papers on mainstream and alternative global governance institutions and alliances.
• Manage and influence relationships with key stakeholders as prioritised in the Group’s reputation and stakeholder management framework to ensure sustainable collaborations and strengthen MTN’s networking capacity.
• Increase the MTN profile by contributing and leading transformational discussions at multiple levels through, amongst others, economic diplomacy
• Drive and coordinate a group wide stakeholder management and resource mobilisation efforts at multilateral and development financing platforms, amongst others
• Support MTN in remaining abreast of global developments in cooperation between the Private Sector, Public Sector and Civil Society and plan for MTN’s leadership to be represented adequately in the multilateral engagements and global platforms.

Contribute to additional and matching resource mobilisation for MTN projects and initiatives including strategizing with and mobilising: 

• Internal stakeholder and corporate partners and platforms such as and operating businesses as well as relevant foundations and business units,
• Relevant implementation delivery partners who may be at times external organisations,
• Donor and financing partners.
• Government and Public Sector including the African Continental Free Trade Area (AfCFTA), and the Programme for Infrastructure Development in Africa (PIDA), amongst others, 
• Private Sector and industry partners including bilateral and multi-lateral Business-to-Business initiatives, amongst others

Contribute to the public education and engagement initiatives of the MTN Group and the broader sector which, include but are not limited to: 

• The GSMA’s G6 initiative which seeks to promote initiatives behind sustainable digital economy.
• Advancing dialogues to support acceleration of digital and financial inclusion.
• Facilitating for initiatives that advance youth & women digital skills and promote rural inclusion.
• Initiate common private sector platforms of action and solidarity
• Promoting evidence based decision making and sustainable development models

Role Dependencies

• Active support to Group General Manager: Stakeholder Management and Group Chief Sustainability and Corporate Affairs Officer 
• Deep understanding of the MTN business strategy 
• Understanding of geopolitical environment and Africa’s development priorities
• Alignment to continental and global targets and goals
• Capacity to influence and collaborate 
• Timely decision making and rapid response

Qualifications

Education:

• Minimum 4-year degree in Development Financing, Economics, International Relations, Political Studies, Diplomacy, or related fields. 
• Postgraduate degree
• Relevant certification / accreditation / membership with professional body as required for role.

Experience:

• Minimum 5 years senior management experience or more
• Minimum 3 years Relevant sector/industry/area of specialisation (understanding DFIs and emerging markets advantageous)
• Experience working in a medium to large organization 
• Demonstrable experience of working in 2 or more countries in Africa and the Middle East, as well as in or with multilateral and/or development financing institution
• Stakeholder management development and implementation experience

Competencies:

• Business acumen to understand business risk and challenges, and recognise corporate opportunities 
• Excellent programme/ project management and communication skills
• Strategy Formulator, Decisive Problem Solver, Innovative Value Creator
• Culture and Change Champion, Inspiring People Leader, Relationship Builder
• Results Achiever, Operationally Astute

Other:

• Regional and international travel will be required
• Fluent in English. Ability to communicate in French and other African languages would be advantageous
• Understanding and knowledge of applicable legislation and regulations
• Understanding of the regional and global financial and governance architectures

Responsibility towards: 

• Key customers: MTN Group Board, Group President & CEO, Group Executive Committee, Chief Sustainability and Corporate Affairs Officers, Group General Manager: Stakeholder Management, Opco CEOs, Manco Divisions, business, functional and  platform businesses. 
• Key stakeholders: Continental and regional bodies, Development Financing Institutions, Host nations governments, Industry and Private Sector Bodies, the Diplomatic Corps etc. 
• Key suppliers: Government and stakeholder relations consultancies, Resource Mobilisation Agencies, Market Intelligence and Research Agencies. 

Apply Before 12/20/2025

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Responsibilities

Senior Manager: Digital Communications will be accountable to achieve the following objectives:

• Drive the development and implementation of a robust digital communications strategy that aligns with the Group's External Communications strategy and supports MTN's business goals.
• Enhance MTN’s digital presence by overseeing the team’s delivery of targeted and relevant digital content informed by a deep understanding of MTN's priorities across markets, products, and customers.
• Forge and maintain strong partnerships with external digital and media agencies, setting clear expectations and performance indicators to ensure consistent delivery and alignment with MTN's strategic goals.
• Build, mentor, and empower a high-performing digital communications team, fostering a culture of innovation, creativity, and collaboration to deliver exceptional results.
• Encourage cross-functional collaboration between content teams to create compelling, multi-dimensional storytelling that brings the brand to life across various content types.
• Curate a diverse mix of original, user-generated, and repurposed content that resonates with target audiences, strengthens the brand, and protects MTN's reputation.
• Implement a robust social media strategy that leverages platform-specific approaches to grow the brand, increase online presence, and drive meaningful engagement across all Group platforms.
• Continuously assess and enhance MTN's web presence, leveraging data-driven insights and industry best practices to improve the user experience and optimize digital platform performance.
• Utilize advanced analytics and social listening tools to monitor public sentiment, inform decision-making, and proactively address customer concerns or industry trends.
• Conduct regular competitive analyses to inform MTN's digital platform strategies and maintain a strong market position.
• Develop and manage an integrated digital communications calendar that aligns with Group priorities and accounts for regional interests and nuances, ensuring consistent and cohesive messaging across all platforms.
• Oversee efforts to improve search engine optimization and discoverability of content, ensuring MTN's digital assets reach the desired target audiences.
• Establish a data-driven culture that leverages web traffic, analytics, and engagement data to inform decision-making, optimize performance, and drive continuous improvement.
• Regularly review and analyse the performance of MTN's digital platform presence and online reputation management efforts, using insights to inform strategic adjustments, improve results, and optimize resource allocation.
• Deliver key digital communications projects on time, within budget, and to the highest quality standards.
• Stay informed about industry trends, emerging technologies, and best practices in digital communications and online reputation management, incorporating relevant insights into MTN's strategy and approach.
• Foster a culture of innovation and creativity in content and campaigns across digital platforms, promoting differentiation and driving customer engagement.

Key Deliverables

• Lead the formulation and continuous refinement of a comprehensive digital strategy
• Executing a comprehensive digital communications strategy
• Building partnerships and fostering collaboration
• Content creation and curation
• Analytics and actionable insights
• Team management and culture
• Social media strategy
• Project management
• Search engine optimization
• Web presence enhancement
• Digital communications calendar management

Qualifications

Education:

• Minimum 4-year degree in Digital Marketing, or equivalent field. 
• Postgraduate degree
• Relevant certification / accreditation / membership with professional body advantageous 
• MBA or Masters advantageous

Experience:

• Manager track record of 5 years or more; with at least 3 years in digital communications specifically in managing strategic digital communications and campaigns in a corporate or large-scale setting
• Proven track record of managing and maintaining relationships with external digital and media agencies, ensuring alignment with the company's strategic objectives and performance indicators
• Understanding emerging markets advantageous
• Demonstrated experience working across diverse cultures and geographies, showcasing adaptability and a global perspective
• Experience working in medium to large organizations, preferably with exposure to complex and matrixed environments
• Proven track record of effectively managing cross-functional teams and collaborating with various internal and external stakeholders to achieve common goals
• Demonstrated success in driving digital platform growth, enhancing online presence, and managing online reputation across multiple channels.
• Demonstrated proficiency using advanced analytics tools, social listening platforms, and other digital communications technologies. This includes the ability to measure performance and synthesise data into actionable strategies that inform decision-making and drive continuous improvement.
• Advanced project and program management skills, with a proven ability to prioritize and manage multiple initiatives simultaneously, meet deadlines, and deliver results.
• Experience in fostering a culture of innovation, creativity, and data-driven decision-making within a digital communications team.

Competencies:

• Exceptional communicator: Excellent verbal and written communication skills, with the ability to effectively articulate complex ideas and present to diverse audiences.
• Decisive problem solver: Has the mental agility to identify business challenges and explore effective solutions
• Innovator in value creation: Proven track record of fostering innovation and driving value creation through the development and implementation of digital communications initiatives.
• Culture and change champion: Experience navigating organizational change, influencing decision-making, and championing new ideas and initiatives.
• Strong leadership skills, with the ability to build, mentor, and manage high-performing teams, fostering a culture of collaboration, accountability, and excellence.
• Relationship builder: Demonstrated ability to establish and maintain strong relationships with key stakeholders, and effectively collaborate across functions to achieve common goals.
• Results achiever: Proven track record of setting clear objectives, driving performance, and delivering exceptional results in the digital communications domain.
• Operationally astute: Strong organizational and project management skills, with the ability to prioritize and manage multiple initiatives simultaneously, meet deadlines, and deliver results.
• Continuous improvement mindset: Commitment to ongoing learning, staying abreast of industry trends and best practices, and leveraging insights to drive improvement and maintain a competitive edge in the digital communications landscape.

Other:

• Regional and international travel may be required
• Fluent in English. Ability to communicate in other African languages would be advantageous

Apply Before 12/20/2025