CBRE Excellerate provide an integrated suite of high-quality real estate services across Africa and the Middle East, including facilities management, advisory & transaction services, project & development management, broking, valuations and property management (outside of South Africa) and will allow us to expand the self-delivery of integrated fa...
About the role:
- Responsible for planning, organising, and directing the activities of the assigned buildings or client premises in the portfolio. Oversees service delivery to client, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.
- Implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality at the least possible cost.
- Keeps Senior Management well informed of area activities and significant problems. Trains, directs, and appraises assigned personnel.
What you will be doing:
- Assumes responsibility for the planning, development, and implementation of effective facilities and operations management policies, procedures, and planning for the specific client.
- Assists Senior Management in developing short- and long-term goals and plans.
- Assists with long term budget projections.
- Executes established operational goals and ensures that corporate wide plans are complemented and supported.
- Assists in developing policies and procedures for Client operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.
- Assumes responsibility for the effective facilities and operations management of Client facilities.
- Coordinates and managers third party service providers and vendors with daily interaction.
- Responds to emergency call outs to ensure best possible up time for the client.
Day to day running and control of:
- Technical facilities and operations
- High level equipment
- All technical equipment, machinery and client facilities.
- Invoice verification for payments on a daily basis within 5 working days after the invoice has moved from admin approval to approve by TM.
- Calculates pass through cost to client.
- Conducts periodic inspections of facilities as per the agreed client scope and SLA, assesses problems and needs, and implements improvements in operations as appropriate.
- Coordinates maintenance activities.
- Directs preventive maintenance procedures as appropriate.
- Ensures that client operations are in compliance with established procedures, policies, regulations and codes.
- Assumes responsibility for ensuring the efficient and cost-effective administration of client operations.
- Develops and implement safety directives
What you will bring:
Education/Certification:
- Matric
- Technical qualification Refrigeration/Electrical/Mechanical or HVAC is a requirement
- Additional related maintenance and client management training preferred
Experience:
- Five or more years of related experience, with at least two or more years of supervisory experience.
- Previous practical Refrigeration/HVAC/Electrical experience is required
- Excellent understanding of client management procedures.
- Knowledge of budgeting, service contracts, and leasing agreements.
Skills/Abilities:
- Computer literate
- Maintenance systems
- MS Office (E-mail, Excel, Word)
- CAFM system experience
- Excellent leadership abilities.
- Able to organize, coordinate, and direct team activities.
- Strong problem-solving skills.
- Good communications skills.
- Able to use all related maintenance equipment and computer applications.
- Must be fluent in English / Afrikaans and a third language (Portuguese) will be of an advantage
Non-negotiable Requirements:
- Refrigeration/HVAC/Electrical Qualification and experience
- Must be able to work weekends
- Sober habits
- Driver’s License
- Honesty
Closing Date 04 September 2026
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About the role:
- CBRE is seeking a highly skilled and organized Senior Operations Manager to oversee the planning, delivery, and performance of all contracted and operational services on site.
- This role combines strategic contract oversight with hands-on operational and technical leadership, ensuring compliance, safety, and service excellence across the facility. The Senior Operations Manager will also manage people and HR activities, fostering a high-performing, engaged team.
What will you bring:
- Bachelor's degree in Business Administration, Engineering, Information Technology, or a related field.
- Minimum 5 years' experience in operations, contract management, or facilities/data centre management, with proven managerial experience.
- Strong understanding of contract law, procurement processes, and technical infrastructure (power, cooling, networking).
- Excellent leadership, communication, and interpersonal skills, with the ability to negotiate and influence stakeholders at all levels.
- Proficiency in contract management and/or project management software.
- Relevant certifications (e.g., CPCM, CFCM, CDCP, PMP) are a plus.
What will you be doing:
Service and Contract Delivery
- Accountable for the planning and delivery of all in-scope and additional contracted work on site, including repair, installation, and modification services.
- Review contract terms and conditions to ensure alignment with client expectations and company standards.
- Oversee both self-delivery and contractor activity, ensuring timely, efficient execution that minimizes downtime and maximizes operational efficiency.
Technical and Operational Oversight
- Maintain a strong working knowledge of facility operations, including power distribution, cooling systems, networking, and security protocols (where applicable to site type).
- Provide technical guidance and support to the operations team to resolve complex issues and optimize performance.
Communication and Coordination
- Facilitate effective communication flow between staff, shifts, and cross-functional teams (operations, finance, legal, engineering, IT) to ensure seamless service delivery and continuity.
- Collaborate to resolve contract-related and operational disputes.
People and HR Management
- Manage all people HR activities, including recruitment, onboarding, performance evaluations, and training.
- Address HR-related concerns and grievances promptly and professionally, in line with company policy.
- Partner with HR to drive employee engagement and retention strategies.
Risk Management and Compliance
- Identify potential risks and liabilities across contracts and infrastructure, implementing mitigation strategies.
- Conduct regular audits and inspections to ensure compliance with regulatory requirements, safety standards, and industry best practices.
Performance Monitoring and Reporting
- Establish KPIs to measure performance and effectiveness of both contracted services and operational delivery.
- Analyze performance data and generate reports to identify trends, drive improvements, and reduce costs.
Closing Date 01 September 2026
go to method of application »
About the role:
- Responsible for planning, organising, and directing the activities of the assigned buildings or client premises in the portfolio. Oversees service delivery to client, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.
- Implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality at the least possible cost.
- Keeps Senior Management well informed of area activities and significant problems. Trains, directs, and appraises assigned personnel.
What you will be doing:
- Assumes responsibility for the planning, development, and implementation of effective facilities and operations management policies, procedures, and planning for the specific client.
- Assists Senior Management in developing short- and long-term goals and plans.
- Assists with long term budget projections.
- Executes established operational goals and ensures that corporate wide plans are complemented and supported.
- Assists in developing policies and procedures for Client operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.
- Assumes responsibility for the effective facilities and operations management of Client facilities.
- Coordinates and managers third party service providers and vendors with daily interaction.
- Responds to emergency call outs to ensure best possible up time for the client.
Day to day running and control of:
- Technical facilities and operations
- High level equipment
- All technical equipment, machinery and client facilities.
- Invoice verification for payments on a daily basis within 5 working days after the invoice has moved from admin approval to approve by TM.
- Calculates pass through cost to client.
- Conducts periodic inspections of facilities as per the agreed client scope and SLA, assesses problems and needs, and implements improvements in operations as appropriate.
- Coordinates maintenance activities.
- Directs preventive maintenance procedures as appropriate.
- Ensures that client operations are in compliance with established procedures, policies, regulations and codes.
- Assumes responsibility for ensuring the efficient and cost-effective administration of client operations.
- Develops and implement safety directives
What you will bring:
Education/Certification:
- Matric
- Technical qualification Refrigeration/Electrical/Mechanical or HVAC is a requirement
- Additional related maintenance and client management training preferred.
Experience:
- 1-3 years of related experience, with at least two or more years of supervisory experience.
- Preferably previous practical Refrigeration/HVAC/Electrical experience
- Excellent understanding of client management procedures.
- Knowledge of budgeting, service contracts, and leasing agreements.
Skills/Abilities:
- Computer literate
- Maintenance systems
- MS Office (E-mail, Excel, Word)
- CAFM system experience
- Excellent leadership abilities.
- Able to organize, coordinate, and direct team activities.
- Strong problem-solving skills.
- Good communications skills.
- Able to use all related maintenance equipment and computer applications.
- Must be fluent in English / Afrikaans and a third language (Portuguese) will be of an advantage
Non-negotiable Requirements:
- Refrigeration/HVAC/Electrical Qualification and experience
- Must be able to work weekends
- Sober habits
- Valid Driver’s License
- Honesty
Closing Date 04 September 2026
go to method of application »
Main purpose/objective of the position:
- Being the primary contact/liaison for the supplier’s administrative personnel
- Telephonically and E-mail
- Manage and resolve client/supplier complaints/queries and request
- Ensuring that the Suppliers invoices are
- Uploaded in the correct format
- Completed according to the set guidelines communicated to the Suppliers
- Data verified and checked – and moved to the correct next level
- All approved invoices processed and send to the client.
- Statistics is maintained of all transactions for the day
- Records are being kept (saved) on the central Knowledge drive
- Follow up and drive vendor invoicing to targeted KPI
- Maintain good long-term customer and client manager relationships.
Decision making authority:
- Has the authority to execute all Key Performance Areas as stated on this form and in line with the Company approval framework and client policies and procedures.
Experience / Education:
- Minimum of Grade 12 or degree
- 2-3 year’s relevant experience in invoicing and end-user support
- Experience within the Facilities Management field is essential
- Strong technical knowledge of Retail experience will be preferred
Skills required:
- Computer literacy; Infor EAM; MS Office - Excel and Word; Outlook; Administration Skills; Time Management; Telephone skills.
Knowledge required:
- Contract Management (SLA Suppliers etc.); Financial principles / processes (costings) Policies and procedures Preparation of reports, including dashboards, Administration skills, Communication skills
Competencies required:
- Assertive; Tolerance for Routine; Communication (Fluency in languages appropriate to target client community); English and Afrikaans essential
- Systematic Thinking; Methodical; Tolerance for stress; Drive and productivity; Teamwork and Co-operation; Customer and Quality Focus; Accuracy
Major drivers of work volume:
- Client demands and expectations, number of work orders, size of regions
Interface / relationships with:
- The incumbent will be based an office environment, Normal working hours will apply Overtime work will be required from time to time in line with the Group overtime policy
- Ability to function well under high pressure and client demand
- Ability to work overtime at short notice
Closing Date 04 September 2026
go to method of application »
About the role:
- Responsible for planning, organising, and directing the activities of the assigned buildings or client premises in the portfolio. Oversees service delivery to client, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.
- Implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality at the least possible cost.
- Keeps Senior Management well informed of area activities and significant problems. Trains, directs, and appraises assigned personnel.
What you will be doing:
- Assumes responsibility for the planning, development, and implementation of effective facilities and operations management policies, procedures, and planning for the specific client.
- Assists Senior Management in developing short- and long-term goals and plans.
- Assists with long term budget projections.
- Executes established operational goals and ensures that corporate wide plans are complemented and supported.
- Assists in developing policies and procedures for Client operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.
- Assumes responsibility for the effective facilities and operations management of Client facilities.
- Coordinates and managers third party service providers and vendors with daily interaction.
- Responds to emergency call outs to ensure best possible up time for the client.
Day to day running and control of:
- Technical facilities and operations
- High level equipment
- All technical equipment, machinery and client facilities.
- Invoice verification for payments on a daily basis within 5 working days after the invoice has moved from admin approval to approve by TM.
- Calculates pass through cost to client.
- Conducts periodic inspections of facilities as per the agreed client scope and SLA, assesses problems and needs, and implements improvements in operations as appropriate.
- Coordinates maintenance activities.
- Directs preventive maintenance procedures as appropriate.
- Ensures that client operations are in compliance with established procedures, policies, regulations and codes.
- Assumes responsibility for ensuring the efficient and cost-effective administration of client operations.
- Develops and implement safety directives
What you will bring:
Education / Certification:
- Matric
- Technical qualification Refrigeration/Electrical/Mechanical or HVAC is a requirement
- Additional related maintenance and client management training preferred.
Experience:
- 5 to 10 years of related experience, with at least two or more years of supervisory experience.
- Preferably previous practical Refrigeration/HVAC/Electrical experience
- Excellent understanding of client management procedures.
- Knowledge of budgeting, service contracts, and leasing agreements.
Skills/Abilities:
- Computer literate
- Maintenance systems
- MS Office (E-mail, Excel, Word)
- CAFM system experience
- Excellent leadership abilities.
- Able to organize, coordinate, and direct team activities.
- Strong problem-solving skills.
- Good communications skills.
- Able to use all related maintenance equipment and computer applications.
- Must be fluent in English and Portuguese
Non-negotiable Requirements:
- Refrigeration/HVAC/Electrical Qualification and experience
- Must be able to work weekends
- Sober habits
- Valid Driver’s License
Closing Date 04 September 2026
go to method of application »
About the role:
- Responsible for planning, organising, and directing the activities of the assigned buildings or client premises in the portfolio. Oversees service delivery to client, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.
- Implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality at the least possible cost.
- Keeps Senior Management well informed of area activities and significant problems. Trains, directs, and appraises assigned personnel.
What you will be doing:
- Assumes responsibility for the planning, development, and implementation of effective facilities and operations management policies, procedures, and planning for the specific client.
- Assists Senior Management in developing short- and long-term goals and plans.
- Assists with long term budget projections.
- Executes established operational goals and ensures that corporate wide plans are complemented and supported.
- Assists in developing policies and procedures for Client operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.
- Assumes responsibility for the effective facilities and operations management of Client facilities.
- Coordinates and managers third party service providers and vendors with daily interaction.
- Responds to emergency call outs to ensure best possible up time for the client.
Day to day running and control of:
- Technical facilities and operations
- High level equipment
- All technical equipment, machinery and client facilities.
- Invoice verification for payments on a daily basis within 5 working days after the invoice has moved from admin approval to approve by TM.
- Calculates pass through cost to client.
- Conducts periodic inspections of facilities as per the agreed client scope and SLA, assesses problems and needs, and implements improvements in operations as appropriate.
- Coordinates maintenance activities.
- Directs preventive maintenance procedures as appropriate.
- Ensures that client operations are in compliance with established procedures, policies, regulations and codes.
- Assumes responsibility for ensuring the efficient and cost-effective administration of client operations.
- Develops and implement safety directives
What you will bring:
Education/Certification:
- Matric
- Technical qualification Refrigeration/Electrical/Mechanical or HVAC is a requirement
- Additional related maintenance and client management training preferred
Experience:
- Five or more years of related experience, with at least two or more years of supervisory experience.
- Previous practical Refrigeration/HVAC/Electrical experience is required
- Excellent understanding of client management procedures.
- Knowledge of budgeting, service contracts, and leasing agreements.
Skills/Abilities:
- Computer literate
- Maintenance systems
- MS Office (E-mail, Excel, Word)
- CAFM system experience
- Excellent leadership abilities.
- Able to organize, coordinate, and direct team activities.
- Strong problem-solving skills.
- Good communications skills.
- Able to use all related maintenance equipment and computer applications.
- Must be fluent in English / Afrikaans and a third language (Portuguese) will be of an advantage
Non-negotiable Requirements:
- Refrigeration/HVAC/Electrical Qualification and experience
- Must be able to work weekends
- Sober habits
- Driver’s License
- Honesty
Method of Application
Use the link(s) below to apply on company website.
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