Job Openings at Clicks Group

Introduction

• Clicks, South Africa's leading health, beauty and wellness retailer has an exciting opportunity for TVET students who have completed their N6 and are seeking in service training.

Job description

Job purpose

• To complete a 18-month internship within Clicks Group. The role will be based at our Clicks Retail Stores.

Minimum requirements

Qualifications

• Matric/Grade 12 or equivalent 
• Completed N6 Certificate in Business Related Courses.

Applicant should meet these requirements:

• Completed N6 Certificate
• Unemployed and can commit 18 months to the programme
• South African citizens between the ages of 18 and 29 years

Apply by: 10 April 2026

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Introduction

• We are seeking a highly experienced and results-driven Inventory Operations Manager to oversee end-to-end inbound operations, stock control, and inventory management at our Mahogany Ridge Distribution Centre.
• The successful candidate will play a critical role in ensuring operational efficiency, financial accuracy, and compliance with company standards.

Job description

Job Objectives:

• Manage and control inventory systems, processes, and reporting in line with deadlines
• Ensure accurate stock valuation and counts (including fixed assets) through cycle counts and variance investigations
• Oversee stock takes and ensure inventory accuracy across the distribution centre
• Ensure accurate valuation and reporting of shrinkage in accordance with IFRS
• Provide inventory-related financial insights and review standard vs actual costs
• Drive achievement of budgeted and agreed financial targets
• Maintain accountability for company assets, including equipment and infrastructure
• Analyse and interpret operational data to identify process improvements and enhance financial performance
• Collaborate with internal stakeholders, suppliers, vendors, and stores to resolve queries efficiently
• Ensure efficient receiving of supplier deliveries and high service levels
• Lead the department to ensure compliance with SOPs, reporting timelines, and operational standards
• Optimise workforce utilisation to drive productivity and performance
• Manage labour broker relationships, including performance, scheduling, and cost control
• Act as a liaison between departments and buyers, including identifying obsolete stock and improving inventory turnover

Minimum Requirements

Knowledge:

• Strong understanding of the logistics and distribution environment
• Basic accounting knowledge, particularly reconciliations
• Knowledge of warehouse processes (receiving, replenishment, picking, packing, and stock handling)

Skills:

• Advanced computer literacy, particularly Microsoft Excel
• Strong verbal and written communication skills
• Excellent numerical and analytical ability
• High attention to detail
• Strong organisational and problem-solving skills

Experience:

• Minimum 3–5 years’ experience as an Inventory Operations Manager
• 8–10 years’ experience in a senior managerial role
• Previous logistics/distribution experience advantageous

Competencies:

• Leading and Supervising
• Persuading and Influencing
• Analytical Thinking
• Entrepreneurial and Commercial Thinking
• Delivering Results and Meeting Customer Expectations
• Coping with Pressure and Setbacks

Minimum requirements

Education:

• Relevant NQF Level qualification or equivalent experience
• BCom in Supply Chain, Production Management or related field (preferred)

Apply by: 10 April 2026

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Introduction

• Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager.

Job description

Job Purpose:

• To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.

Job Objectives:

• To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
• To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
• To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
• To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
• To timeously and efficiently resolve all customer queries in line with the Company's policies.
• To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
• To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Minimum requirements

Qualifications and Experience:

• Essential: Grade 12
• Desirable: Maths 50% and English 50% at grade 12 level
• Essential: Relevant Retail/Business Management qualification (External applicants)
• 1 years' experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
• Numeracy and stock management experience

Skills, Abilities and Job Related Knowledge:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of competency based interviewing
• Results and target driven
• Sound managerial skills
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills

Competencies:

• Leading and Supervising
• Delivering Results and Meeting Customer Expectations
• Relating and Networking
• Following instructions and procedures
• Working with people
• Analysing
• Planning and organising
• Coping with Pressures and Setbacks

Apply by: 11 April 2026

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Introduction

• To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job description

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures 
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills

Competencies:

Essential:

• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations

Desirable:

• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Minimum requirements

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Essential: Grade 12
• Desirable: Maths 50% and English 50% at Grade 12 level

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Introduction

• We are currently looking for a Midweight DTP Designer with the appropriate design experience and skill set.

Job description

Duties & Responsibilities

• Interpreting of briefs to the brief objectives. 
• Layout and design leaflets and POS from inception to completion.
• Ensure consistency of all Layout and design material to brand guidelines.
• Meticulous attention to detail & ability to problem solve in a challenging retail environment.
• Work closely with creative team to develop effective marketing communications.
• Understanding of the repro (DTP) process.
• Efficiently manage and check own  artwork.
• Provide support to line manager

Minimum requirements

Qualifications and Experience:

• 3 year diploma in Graphic Design
• Essential: Min CC (Adobe Photoshop, Adobe Illustrator, InDesign, Adobe Acrobat)
• Essential: Min 3 - 5 years’ experience in graphic design
• Desirable: Experience in DTP design

Requirements

• Appropriate Degree or qualification in Desk Top Publishing
• 3– 5 years experience in DTP/Layout Artist role within a reputable agency
• Retail layout experience is beneficial
• Strong layout skills
• Multitask and deadline driven
• Fast, efficient  and Accurate
• Manage self and work within a team
• Proficient in Adobe Creative Suite 6 (InDesign, Illustrator & Photoshop)
• Retouching ability – Advantageous

Essential Competencies

• Applying Expertise and Technology
• Creating and Innovating
• Delivering Results and Meeting Customer Expectations
• Persuading and Influencing
• Presenting and Communicating Information
• Working with People
• Planning and Organising

Apply by: 13 April 2026

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Introduction

• The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.

Job description

• To drive sales of the store through cross and up selling.
• To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
• To create an appealing shopping environment for customers.
• To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
• To increase profitability and brand loyalty with customers.
• To ensure continuity of excellent customer service.

Minimum requirements

Essential Competencies:

• Communication skills.
• Customer service skills.
• Listening and interpersonal skills.
• Problem solving ability.

Qualifications and Experience:

• Matric/Grade 12 (essential).
• Experience in cosmetics.
• Retail in sales or service environment (desirable).

Skills, Abilities and Job Related Knowledge:

• Good understanding of retail principles.
• Be able to interact with customers effectively.
• Ability to apply selling skills.
• Computer literate.
• Good understanding of stock management principle

Apply by: 13 April 2026

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Introduction

• We are looking to recruit a permanent GRN Clerk - Operations Inbound to work for United Pharmaceutical Distributors (UPD). The role will be based at our Branch in Durban and will report to the Warehouse Supervisor.

Job description

Job Purpose:

• Ensure that during the Operations Inbound GRN (Goods received note) process that GWDP (Good Wholesaling and Distribution Practice) is complied with and that FEEFO/FIFO principles of stock rotation can be adhered to and that UPD SOPs are adhered to.

Objectives:

• Ensure that Supplier invoices are correctly, accurately and timeously captured onto the WMS in order to meet stipulated service levels and cut off times in terms of UPD SOPs and that the relevant packing away lists are printed before the products are packed away into the allocated bin locations.
• Ensure that the GRN are generated for product received on a daily basis and that GRNs captured balance to the supplier invoice by ensuring that the number of products and rand value of the GRN the tallies with the number of items and rand value indicated on the Supplier invoice/delivery note
• Ensure high standards of housekeeping and cleanliness in your allocated GRN/work station is maintained and that necessary equipment is available and maintained in an orderly manner.
• Ensure that any disputes or errors found/identified are escalated and reported to the department
• Head and the UPD Planner and are rectified, and recorded by generating the relevant claim documents before the end of each cut off/shift and that GWDP and UPD SOPs are followed while handling returns
• Ensure that any breakages/spillages are immediately reported to the department head and Pharmacist and are recorded and cleaned up immediately in terms of UPD SOPs.
• Comply with and meet operational cost containment targets and stipulated cut off times and deadlines

Minimum requirements

Education and Experience:

• Matric/ Grade 12  or Abet level 4
• 1 years experience in the Pharmaceutical industry, preferable.
• Experience in working in SAP and KNAPP system

Knowledge and Skills:

• Communication skills
• Basic product knowledge
• Warehousing and distribution     
• Industry knowledge
• Microsoft Office knowledge (Excel critical)

Competencies:

• Attention to detail
• Able to work under time pressure/ time
• deadlines
• Able to work in a team
• Accuracy and numerical ability

Apply by: 13 April 2026

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Introduction

• We are looking to recruit 1 permanent Dispatch Clerk to work for United Pharmaceutical Distributors (UPD). The role will be based in our Durban branch, reporting to the Warehouse Supervisor.

Job description

Job Purpose:

• To ensure that customer orders are correctly, accurately and timeously checked into the dispatch routes in order to meet stipulated dispatch and delivery cut off times in terms of UPD SOPs.

Job Objective:

• Ensure that completed customer orders are correctly, accurately and timeously checked into the dispatch routes in order to meet stipulated dispatch and delivery cut off times in terms of UPD SOPs.
• Ensure that final trip sheets and all dispatch documentation is correctly, timeously and accurately prepared and that UPD SOPs are adhered to
• Ensure high standards of housekeeping and cleanliness in your allocated dispatch cage/area are maintained and that necessary equipment is available and maintained in an orderly manner.
• Ensure that any errors found are rectified, recorded and reported to the department head at the end of each cut off.
• Ensure that any breakages/spillages are immediately reported to the department head and Pharmacist and are recorded and cleaned up immediately in terms of UPD SOPs.
• Comply with and meet operational cost containment targets and stipulated cut off times and   deadlines

Minimum requirements

Experience and Education:

• Matric / Grade 12 or Abet level 4
• Basic product knowledge
• Warehousing and distribution industry knowledge
• SAP and KNAPP experience is crucial

Job related knowledge and skills:

• Basic product knowledge Warehousing and distribution industry knowledge

Competencies required:

• Ability to work in a team
• Ability to work under pressure / time deadlines
• Honesty and integrity
• Attention to detail
• Flexibility and willingness to work overtime

Apply by: 13 April 2026

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Introduction

• We are looking to recruit a permanent Senior Project Manager to work within the IT Project Delivery department. The role will be based at the United Pharmaceutical Distributor (UPD) in Lea Glen and will report to the PMO Manager, IT Project Delivery Executive and UPD IT Executive.

Job description

Job Purpose:

• The Senior Project Manager is responsible for the successful delivery and governance of complex IT and business transformation initiatives within the Clicks Group UPD IT Portfolio.
• The role leads the execution of strategic programmes that support pharmaceutical distribution, supply chain optimisation, operational efficiency, and regulatory compliance across the UPD business.
• Operating within the Clicks Group technology and governance framework, the Senior Project Manager ensures that large-scale initiatives—particularly those involving SAP, supply chain systems, warehouse operations, and pharmaceutical distribution platforms—are delivered within scope, budget, and timelines.
• The role provides leadership across multiple projects and project managers, ensuring alignment between IT delivery, UPD operational priorities, and Clicks Group strategic objectives.

Key Responsibilities:

Strategic Programme Delivery

• Lead the delivery of complex and high-impact IT and business initiatives across the UPD pharmaceutical distribution environment. 
• Manage programmes and multiple concurrent projects supporting warehouse operations, supply chain systems, logistics optimisation, and pharmaceutical compliance processes. 
• Ensure initiatives align with Clicks Group digital strategy, operational performance objectives, and UPD distribution requirements. 
• Drive delivery of enterprise system implementations, particularly SAP-enabled supply chain and warehouse solutions. 

Governance and PMO Alignment

• Ensure projects adhere to Clicks Group PMO governance standards, reporting frameworks, and delivery methodologies. 
• Provide consolidated reporting and visibility of programme health across the UPD IT portfolio. 
• Lead project steering committees and governance forums with senior IT and UPD operational stakeholders. 
• Maintain oversight of RAID management, scope control, and escalation processes.

Stakeholder and Business Engagement

• Build strong working relationships with UPD leadership, supply chain management, warehouse operations, finance, and IT teams. 
• Act as the senior point of escalation for complex project risks, delivery challenges, and cross-functional dependencies. 
• Engage senior stakeholders to ensure alignment on project priorities, delivery expectations, and value realisation.

Vendor and Partner Management

• Manage strategic relationships with system integrators, SAP partners, and technology vendors delivering solutions within the UPD environment. 
• Ensure vendor deliverables meet contractual obligations, service levels, and delivery milestones. 
• Facilitate collaboration between internal Clicks teams and external partners to support successful project execution.

Financial and Resource Management

• Oversee programme budgets, ensuring financial discipline through budget tracking, forecasting, and cost variance reporting. 
• Ensure resources are effectively allocated across projects to support delivery commitments. 
• Support benefits realisation tracking aligned to approved business cases. 

Delivery Lifecycle Oversight

Provide leadership across the full project lifecycle, ensuring effective execution of:

• Business case development and approval 
• Requirements definition and business process alignment 
• Solution design and architecture 
• Build and system configuration
• Testing cycles (including UAT) 
• Deployment, training, and operational readiness 
• Post-implementation support and optimisation 
• PMO Capability and Delivery Excellence
• Strengthen project delivery capability within the UPD IT Project Delivery function. 
• Mentor and guide Project Managers within the PMO. 
• Drive continuous improvement through lessons learned, delivery metrics, and best practice adoption. 
• Contribute to the evolution of the Clicks Group IT Project Delivery and PMO maturity. 

Skills and Knowledge

• Advanced expertise in project and programme management within enterprise IT environments. 
• Strong understanding of pharmaceutical distribution operations and supply chain processes. 
• Working knowledge of SAP supply chain modules and enterprise integration landscapes. 
• Strong financial and commercial management skills. 
• Proficiency with project and collaboration tools (MS Project, PPM, Jira, Teams, SharePoint). 
• Excellent executive communication, stakeholder engagement, and reporting capability. 
• Strong analytical, problem-solving, and risk management skills. 

Core Competencies

Delivery Leadership

• Consistently delivers complex initiatives that support operational efficiency and business transformation within the UPD environment.

Strategic Stakeholder Management

• Builds trusted relationships with senior IT and UPD leadership to ensure alignment between technology initiatives and operational priorities.

Governance and Accountability

• Maintains strong governance, financial discipline, and delivery accountability across programmes.

Leadership and Mentorship

• Develops and supports project managers and delivery teams within the Clicks Group PMO.

Operational Understanding

• Demonstrates strong understanding of supply chain, warehouse, and pharmaceutical distribution environments.
• Continuous Improvement
• Contributes to improving delivery maturity, methodologies, and best practices across the IT Project Delivery function.

Minimum Qualifications

• Bachelor’s degree in information technology, Business, Supply Chain, Pharmaceutical Management, or a related field. 
• Formal Project Management certification (PMP, PRINCE2 Practitioner, or equivalent). 
• Additional certification in Agile, Programme Management, or SAP project delivery is advantageous. 

Experience

• 5 years’ experience delivering IT and business projects. 
• Minimum 5 years managing complex enterprise or multi-projects. 
• Strong experience delivering SAP implementations or ERP-enabled supply chain transformation initiatives (SAP ECC, S/4HANA, MM, SD, WM, EWM). 
• Experience working within pharmaceutical distribution, retail supply chain, or logistics environments. 
• Proven experience operating within structured PMO and governance environments. 
• Strong experience managing system integrators, vendors, and third-party delivery partners. 
• Demonstrated leadership in mentoring or guiding project managers and delivery teams. 

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Introduction

• We are looking to recruit a permanent Project Coordinator to work within our IT Project Delivery Department for United Pharmaceutical Distributors (UPD). The role will be based at the Roodepoort, Lea Glen branch and will report to the Senior Project Manager and PMO Manager.

Job description

Job Purpose:

• The Project Coordinator provides coordination, governance, and administrative support to IT and business projects within the Clicks Group UPD IT Portfolio. The role ensures effective project planning, documentation management, reporting, and alignment with Clicks Group PMO governance standards.
• Working closely with Project Managers, delivery teams, and business stakeholders, the Project Coordinator supports the successful execution of initiatives across supply chain, warehouse operations, pharmaceutical distribution systems, and enterprise platforms such as SAP.
• The role plays a critical function in ensuring project information is accurate, risks and issues are tracked, and project governance processes are consistently followed within the UPD project delivery environment.

Key Responsibilities:

Project Coordination and Governance

• Provide coordination support across IT and business projects within the UPD project portfolio. 
• Maintain project documentation including project plans, RAID logs (Risks, Assumptions, Issues, Dependencies), action registers, and decision logs. 
• Ensure project artefacts comply with Clicks Group PMO governance standards, templates, and methodologies. 
• Coordinate project governance activities including project meetings, working groups, and steering committee preparation. 
• Track project milestones, deliverables, and dependencies across project workstreams. 

Reporting and Project Controls

• Consolidate project inputs and support preparation of weekly and monthly project status reports. 
• Prepare dashboards, progress summaries, and executive reporting packs for project stakeholders. 
• Maintain accurate records of risks, issues, decisions, and actions, ensuring timely updates and escalation where required. 
• Support project assurance activities and ensure compliance with governance and reporting requirements. 

Financial, Resource, and Vendor Support

• Assist with project budget tracking and cost monitoring. 
• Support timesheet coordination, vendor invoice validation, and procurement administration processes. 
• Coordinate onboarding and offboarding of project resources, including external consultants and vendors. 
• Assist Project Managers in monitoring vendor deliverables and milestone commitments. 

Tools and Documentation Management 

• Maintain project information within Project Portfolio Management (PPM) tools and reporting systems. 
• Manage project documentation and collaboration platforms including Microsoft Teams and SharePoint. 
• Ensure proper version control and document management for all project artefacts. 

Stakeholder Coordination

• Act as a coordination point between IT teams, UPD business stakeholders, project managers, and external partners. 
• Schedule project meetings, prepare agendas, and record meeting minutes and actions. 
• Facilitate communication across project teams to ensure alignment and timely execution of project activities. 

Skills and Knowledge

• Understanding of project and programme management methodologies (Waterfall, Agile, or hybrid). 
• Exposure to enterprise system implementations such as SAP or supply chain platforms. 
• Strong proficiency in Microsoft Office (Excel, PowerPoint, Word) and Microsoft Teams. 
• Experience using Project Portfolio Management (PPM) or project tracking tools. 
• Strong organisational, coordination, and administrative skills. 
• Excellent written and verbal communication skills. 
• Ability to manage multiple priorities and meet deadlines in a dynamic environment. 
• Strong attention to detail and documentation management capability. 

Minimum requirements

Minimum Qualifications

• Relevant qualification in Business, Information Technology, Project Management, Supply Chain, or a related discipline. 

Experience

• 3–5 years’ experience in a PMO, Project Coordinator, or Project Support role. 
• Experience supporting IT or business transformation initiatives. 
• Exposure to ERP or SAP-related projects is advantageous. 
• Experience working in multi-project or multi-workstream environments. 
• Experience within retail, supply chain, logistics, or pharmaceutical environments is beneficial. 

Apply by: 13 April 2026

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Introduction

• To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job description

Job Objectives:

• To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
• To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
• To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence

Skills:

• Tutorship and coaching skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Computer literacy
• Strong financial acumen

Competencies:

Essential:

• Following instructions and Procedures
• Relating and networking
• Delivering Results and Meeting Customer Expectations

Desirable:

• Relating and networking
• Planning and Organising
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Working with people
• Adhering to Principles and Values

Minimum requirements

Experience:

• Retail Pharmacy experience
• Unisolve experience

Education:

• Essential: Registered Pharmacist with SAPC

Apply by: 13 April 2026

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Introduction

• Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores for Beauty Advisors who will report to the Store Manager, service the entire beauty dept.

Job description

Job Purpose:

• To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales.

Job Objectives:

• To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
• To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
• To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
• To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
• To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
• To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum requirements

Qualifications and Experience:

• Essential: Grade 12
• Desirable: Relevant Beauty/skincare qualification
• Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment

Skills, Abilities and Job Related Knowledge:

• Understanding and application of selling principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence
• Knowledge of beauty and skincare products
• Results and target driven
• Strong customer orientation
• Good communication skills
• Interpersonal skills
• Engaging and confident

Competencies:

• Persuading and influencing
• Relating and Networking
• Delivering Results and Meeting Customer Expectations
• Commercial Thinking
• Following instructions and procedures
• Working with people
• Planning and organising
• Coping with Pressures and Setbacks

Apply by: 13 April 2026