At Empact we are on a journey - a journey to do our best and be the best for our people, our clients, our partners, our community and our planet.
Read more about this company
What You’ll Need:
- 2–3 years’ experience in Facilities/Property Management or Site Maintenance.
- Minimum 2 years of hands-on technical maintenance experience in a service-driven environment.
- Solid vendor management skills and basic financial administration experience.
- Strong communication, problem-solving, and organizational skills.
- Ability to plan, prioritize, and uphold high standards under pressure.
What You’ll Be Doing:
Site Maintenance & Operational Oversight
- Conduct regular site visits to ensure smooth operations with minimal disruption.
- Ensure compliance with Health & Safety standards and National Building Regulations.
- Oversee cleaning staff routines and efficiency on-site.
- Coordinate office equipment repairs, replacements, and IT infrastructure support.
- Supervise outsourced service providers and maintain stock levels of office essentials.
- Foster strong relationships with landlords, municipalities, and utility providers.
Vendor & Contractor Management
- Manage on-site vendor relationships including security, access control, and cleaning services.
- Ensure service providers adhere to SLAs and escalate performance issues as needed.
- Resolve operational conflicts effectively and efficiently.
Project Coordination
- Assist in planning, tracking, and reporting on office fit outs, maintenance, and upgrade projects.
- Analyze and manage quotations, budgets, and project costs.
- Liaise with contractors to ensure projects are completed on time and within budget.
Financial & Document Administration
- Capture and reconcile invoices, raise purchase orders, and manage general ledger entries.
- Maintain comprehensive documentation and records for all permits, leases, and correspondence.
- Submit reports timeously and conduct document quality checks.
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Education and Experience required:
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
- Minimum 3 Years of experience of progressive/kitchen management is compulsory.
- Experience working within budget guidelines to deliver results is compulsory.
- High Volume, complex foodservice operations experience is highly desirable.
Knowledge, Skills and Competencies:
- Knowledge of the catering environment ranging from fine dining to restaurant dining.
- Knowledge of South African and industry-specific laws.
- Customer Service Skills.
- Management Skills.
- Communication Skills.
- Exceptional Functions Skills.
- Ability to balance the budget and save on soft costs.
- Computer literate.
Key areas of responsibility:
- Managing daily operations of the assigned unit.
- Implementation of the production process.
- Managing food/labour costs
- Overall understanding of HACCP.
go to method of application »
Education and Experience required:
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
- Minimum 3 Years of experience of progressive/kitchen management is compulsory.
- Experience working within budget guidelines to deliver results is compulsory.
- High Volume, complex foodservice operations experience is highly desirable.
Knowledge, Skills and Competencies:
- Knowledge of the catering environment ranging from fine dining to restaurant dining.
- Knowledge of South African and industry-specific laws.
- Customer Service Skills.
- Management Skills.
- Communication Skills.
- Exceptional Functions Skills.
- Ability to balance the budget and save on soft costs.
- Computer literate.
Key areas of responsibility:
- Managing daily operations of the assigned unit.
- Implementation of the production process.
- Managing food/labour costs
- Overall understanding of HACCP.
go to method of application »
Education and Experience required:
- Matric essential
- Customer service experience is an advantage
- Proven working experience as a cleaner in corporate environment would be an advantage
Knowledge, Skills, and Competencies:
- Knowledge of cleaning chemicals and supplies
- Communication skills
- Takes pride in personal appearance and hygiene
Key areas of responsibility:
- Perform a variety of tasks associated with food production
- General support required front and back of house
go to method of application »
Education and Experience required:
- Matric
- Department of Agriculture P Qualification
- Fumigation (Commodities) would be an added advantage
- Minimum Two (2) years of Supervisory / Management experience in the Pest Control service industry is essential
- Exposure to Industrial Relations
- HACCP Experience
- Strong technical skills and industry knowledge will be an advantage
- Driver’s License
Key areas of responsibility:
- To liaise directly with the Regional Manager.
- Responsible for compliance with all the regulations of the Occupational Health &
- Safety Act and any other regulation or Act that might refer to the matter of safety.
- To ensure that all Service Specialists are carrying out their service work as specified according to Company standards and that of the Department of Agriculture and HACCP requirements.
- Adequate control of all the vehicle information concerning the vehicles which the respective Regional Manager is responsible for to ensure those vehicles are operating cost-effectively.
- To ensure that all vehicles carry the prescribed range of preparations and equipment to complete the day's work.
- To ensure that all preparations are maintained and used correctly, and rotation of stock is practiced i.e. use of oldest stock first
- Ensuring that the correct implementation of the Disciplinary and Grievance Procedure is in place in the Region
- To appraise staff by way of verbal direction and performance appraisal for supervisory level and above.
- To adhere to Company policy and procedure (retrenchment, promotion, etc.)
- To prepare contingency plan for strikes and stay-away.
- Conducting Site Audits at HACCP & Netcare Clients.
- To carry out regular inspections at all sites and review and analyze complaints received.
- To attend regular meetings with major clients. Where these meetings need to be minute, this to be done and copies of the minutes distributed. All problems to receive prompt action.
- Continually look for ways of improving client contact and promote the Company’s full range of non-recurring business (specials) also to sell the Company’s full range of services.
- Ensure adequate control of overall equipment, including cellular phones, by fixed asset policies and procedures.
- Responsible for the ongoing training and development needs of all staff by identifying areas where training and development are needed and bringing these to the Human Resources Manager’s/Training Manager’s attention.
- To check that all work is programmed and executed as per the work schedule.
- To ensure that all worksheets and Service Reports and necessary administration documents are completed as per the company requirements and filed accordingly.
go to method of application »
Desirable education and experience:
- Matric is essential
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory
- Minimum 2 Years’ experience of progressive/kitchen management is compulsory
- Must be computer literate
- Experience with stock control, ordering and receiving
- WorkSmart knowledge is essential
Knowledge, skills and competencies:
- Knowledge of the catering environment ranging from fine dining to restaurant dining
- Knowledge of South African and industry specific laws
- Management Skills
- Communication Skills
- Computer literate
Key areas of responsibility:
- Oversee smooth operation of kitchen production
- Maintain consistency for all menu items
- Assist with monitoring inventory and communicating needs to the catering manager
- To ensure portion control, preparation and storage methods thereby avoid waste and keep costs down
- Delivering excellent service
- To assist in all food production areas with basic food preparation in accordance with menu cycle requirements
- To assist in completion of relevant paperwork reproduction and wastage sheets, cleaning records, etc
- To help with regular stock takes as and when required
- To maintain temperature records as required and to report any variance
- Analyse and manage effectively all in unit costs
- All food wastage to be recorded and minimised
- Be prepared to assist colleagues in a willing and positive manner including assisting with other duties as required
- Support, train, coach and develop team
go to method of application »
Education and Experience required:
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
- Minimum 3 Years of experience of progressive/kitchen management is compulsory.
- Experience working within budget guidelines to deliver results is compulsory.
- High Volume, complex foodservice operations experience is highly desirable.
- Hospital experience advantage.
- Strong knowledge of HSE is advantageous.
- Special diets knowledge is compulsory.
- Must have healthcare experience.
Key areas of responsibility:
- Assist with managing daily operations of the assigned unit.
- Assist with implementation of the production process.
- Assist with managing food/labour costs.
- Overall understanding of HACCP.
- To develop and plan menus.
- Kitchen brigade management.
- Assist in the management of the strategic and day to day operations of the operation.
go to method of application »
Education and Experience required:
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
- Minimum 3 Years of experience of progressive/kitchen management is compulsory.
- Experience working within budget guidelines to deliver results is compulsory.
- High Volume, complex foodservice operations experience is highly desirable.
- Hospital experience advantage.
- Strong knowledge of HSE is advantageous.
- Special diets knowledge is compulsory.
- Must have healthcare experience.
Key areas of responsibility:
- Assist with managing daily operations of the assigned unit.
- Assist with implementation of the production process.
- Assist with managing food/labour costs.
- Overall understanding of HACCP.
- To develop and plan menus.
- Kitchen brigade management.
- Assist in the management of the strategic and day to day operations of the operation.
go to method of application »
Education and Experience required:
- Matric
- Experience in the catering industry, particularly within the healthcare sector
- Proven ability to supervise and manage staff effectively
- Strong background in resale operations (essential)
Key areas of responsibility:
- Manage daily operational issues relevant customer satisfaction and retention of the business
- Daily ward rounds, trend identifying and change management to improve patient experience
- To ensure that the service provided is in line and better than set targets
- Manage the catering service to patients optimally to surpass client and customer expectations.
- Attend all relevant meetings with client and management team and ensure communication to relevant parties
- Ensure staff are adequately trained and adhere to Empact and client processes and procedures to better service delivery.
- All training records signed for training done on new procedures and ensuring that processes are followed without fail
- Manage and monitor service level agreements and continuously strive to improve service offering.
- Menu standardization implementation and ongoing monitoring
go to method of application »
Desirable Education and experience required:
- Matric qualification however a relevant Finance/Procurement qualification would be advantageous
- At least 2 years of working experience in a Finance/Procurement related position within a corporate environment.
- Proficiency in MS Office including intermediate level in Excel
- At least 2 years of SAP experience is required, and experience in other relevant ERP systems is a plus
- Strong stakeholder-focused approach and proactive problem-solving abilities
- Ability to quickly analyse and manipulate large quantities of financial data, drawing out key matters of significance
- Ability to work under pressure in a deadline driven environment
Key Responsibilities
Master Data Management:
- Maintain and validate procurement master data (vendors, materials, pricing, contracts) in ERP/SAP or procurement systems.
- Execute master data creation, changes, and deletions accurately and timely.
- Process a high volume of transactions daily and prioritise data entry requests.
- Ensure data accuracy, completeness, and consistency across procurement databases.
- Implement data governance best practices and standardisation procedures.
- Conduct regular audits to identify and correct data errors.
- Analyse and correct data anomalies by comparing system records with source documents.
- Work with Finance, Procurement, Operations and other departments to resolve data discrepancies.
- Assist departments in solving master data-related process issues.
- Track requests from receipt to completion.
- Prepare files for mass updates and ensure efficient processing.
- Participate in process improvements to enhance data accuracy and efficiency.
- Follow through on tasks with initiative and accountability.
- Handle ad-hoc activities as required.
Document Compliance:
- Manage procurement-related documents (agreements, NDAs, certificates, compliance forms) in a centralised repository.
- Add, update and remove files as needed, ensuring proper record-keeping.
- Modify or improve filing systems for better efficiency.
- Ensure all documents comply with legal, regulatory and company policies (e.g., General Data Protection Regulations (GDPR); Personal Information Act (POPIA)
- Verify supplier documentation during onboarding (tax compliance, public liability insurance, letter of good standing, B_BBEE, certifications).
- B_BBEE Management – Track and monitor supporting evidence of Supplier & Enterprise Development.
- Monitor contract expirations, renewals, and compliance deadlines.
- Support internal and external audits by providing accurate documentation.
- Work with business partners to ensure submissions meet internal audit requirements.
- Proofread documents to maintain high accuracy and professionalism.
- Photocopy, scan, and file administrative documents.
- Gather and verify information via phone, email, or in-person.
- Input data accurately and efficiently into internal systems.
- Maintain an excellent telephone manner and professional correspondence.
- Work effectively under pressure with strong attention to detail.
- Handle ad-hoc tasks as required.
Process Support & Quality Assurance:
- Conduct front-end analysis of requests to prevent errors and ensure adherence to policies.
- Optimize data quality to enhance procurement efficiency.
- Participate in process improvements to enhance data accuracy and efficiency.
go to method of application »
Desirable Education and experience required:
- Matric qualification however a relevant Finance/Procurement qualification would be advantageous
- At least 2 years of working experience in a Finance/Procurement related position within a corporate environment.
- Proficiency in MS Office including intermediate level in Excel
- At least 2 years of SAP experience is required, and experience in other relevant ERP systems is a plus
- Strong stakeholder-focused approach and proactive problem-solving abilities
- Ability to quickly analyse and manipulate large quantities of financial data, drawing out key matters of significance
- Ability to work under pressure in a deadline driven environment
Key Responsibilities
Master Data Management:
- Maintain and validate procurement master data (vendors, materials, pricing, contracts) in ERP/SAP or procurement systems.
- Execute master data creation, changes, and deletions accurately and timely.
- Process a high volume of transactions daily and prioritise data entry requests.
- Ensure data accuracy, completeness, and consistency across procurement databases.
- Implement data governance best practices and standardisation procedures.
- Conduct regular audits to identify and correct data errors.
- Analyse and correct data anomalies by comparing system records with source documents.
- Work with Finance, Procurement, Operations and other departments to resolve data discrepancies.
- Assist departments in solving master data-related process issues.
- Track requests from receipt to completion.
- Prepare files for mass updates and ensure efficient processing.
- Participate in process improvements to enhance data accuracy and efficiency.
- Follow through on tasks with initiative and accountability.
- Handle ad-hoc activities as required.
Document Compliance:
- Manage procurement-related documents (agreements, NDAs, certificates, compliance forms) in a centralised repository.
- Add, update and remove files as needed, ensuring proper record-keeping.
- Modify or improve filing systems for better efficiency.
- Ensure all documents comply with legal, regulatory and company policies (e.g., General Data Protection Regulations (GDPR); Personal Information Act (POPIA)
- Verify supplier documentation during onboarding (tax compliance, public liability insurance, letter of good standing, B_BBEE, certifications).
- B_BBEE Management – Track and monitor supporting evidence of Supplier & Enterprise Development.
- Monitor contract expirations, renewals, and compliance deadlines.
- Support internal and external audits by providing accurate documentation.
- Work with business partners to ensure submissions meet internal audit requirements.
- Proofread documents to maintain high accuracy and professionalism.
- Photocopy, scan, and file administrative documents.
- Gather and verify information via phone, email, or in-person.
- Input data accurately and efficiently into internal systems.
- Maintain an excellent telephone manner and professional correspondence.
- Work effectively under pressure with strong attention to detail.
- Handle ad-hoc tasks as required.
Process Support & Quality Assurance:
- Conduct front-end analysis of requests to prevent errors and ensure adherence to policies.
- Optimize data quality to enhance procurement efficiency.
- Participate in process improvements to enhance data accuracy and efficiency.
go to method of application »
Education and Experience required:
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
- Minimum 3 Years of experience of progressive/kitchen management is compulsory.
- Experience working within budget guidelines to deliver results is compulsory.
- High Volume, complex foodservice operations experience is highly desirable.
- Hospital experience advantage.
- Strong knowledge of HSE is advantageous.
- Special diets knowledge is compulsory.
- Must have healthcare experience.
Knowledge, Skills and Competencies:
- Knowledge of the catering environment ranging from fine dining to restaurant dining.
- Knowledge of South African and industry-specific laws.
- Customer Service Skills.
- Management Skills.
- Communication Skills.
- Exceptional Functions Skills.
- Ability to balance the budget and save on soft costs.
- Computer literate.
- HSE knowledge
Key areas of responsibility:
- Assist with managing daily operations of the assigned unit.
- Assist with implementation of the production process.
- Assist with managing food/labour costs.
- Overall understanding of HACCP.
- To develop and plan menus.
- Kitchen brigade management.
- Assist in the management of the strategic and day to day operations of the operation.
go to method of application »
Education and Experience required:
- Matric
- Experience in the catering industry, particularly within the healthcare sector
- Proven ability to supervise and manage staff effectively
- Strong background in resale operations (essential)
Key areas of responsibility:
- Manage daily operational issues relevant customer satisfaction and retention of the business
- Daily ward rounds, trend identifying and change management to improve patient experience
- To ensure that the service provided is in line and better than set targets
- Manage the catering service to patients optimally to surpass client and customer expectations.
- Attend all relevant meetings with client and management team and ensure communication to relevant parties
- Ensure staff are adequately trained and adhere to Empact and client processes and procedures to better service delivery.
- All training records signed for training done on new procedures and ensuring that processes are followed without fail
- Manage and monitor service level agreements and continuously strive to improve service offering.
- Menu standardization implementation and ongoing monitoring
go to method of application »
Education and Experience required:
- Minimum of 2 years’ experience as a Cook in a contract catering environment is essential
- Customer Service experience is essential
- Matric is essential
- Professional Cookery certificate will be an advantage
- Experience in a Hotel environment will be an advantage.
Key areas of responsibility:
- Preparation of food for daily kitchen production
- Provide quality food service
go to method of application »
Education and Experience required:
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
- Minimum 3 Years of experience of progressive/kitchen management is compulsory.
- Experience working within budget guidelines to deliver results is compulsory.
- High Volume, complex foodservice operations experience is highly desirable.
- Hospital experience advantage.
- Strong knowledge of HSE is advantageous.
- Special diets knowledge is compulsory.
- Must have healthcare experience.
Key areas of responsibility:
- Assist with managing daily operations of the assigned unit.
- Assist with implementation of the production process.
- Assist with managing food/labour costs.
- Overall understanding of HACCP.
- To develop and plan menus.
- Kitchen brigade management.
- Assist in the management of the strategic and day to day operations of the operation.
Method of Application
Use the link(s) below to apply on company website.
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