Job Openings at Footgear SA

Description

• The intern will support day-to-day ICT operations, assist users with basic technical issues, and gain exposure to systems, networks, hardware, software, and administrative IT processes.

Requirements

Key Responsibilities

• Provide first-line support to staff for basic hardware, software, printer, email, and network-related issues.
• Assist with setting up computers, laptops, user accounts, printers, and other ICT equipment.
• Install, configure, and update approved software under supervision.
• Log, track, and follow up on IT support requests using the company’s helpdesk or ticketing process.
• Assist with basic network troubleshooting, including connectivity checks and escalation of unresolved issues.
• Support data backup, file management, and basic system administration tasks.
• Maintain IT asset records, equipment registers, and documentation.
• Assist with ICT projects, system rollouts, and user training where required.
• Follow company policies relating to information security, confidentiality, and responsible use of technology.
• Perform general administrative duties within the IT department.
• N6 qualification in Information Technology, Computer Science, Information Systems, or a related ICT field.
• Basic understanding of computer hardware, software, networking, operating systems, and Microsoft Office applications.
• Completed theoretical studies and seeking practical workplace experience.
• Good written and verbal communication skills.
• Ability to troubleshoot basic technical problems and escalate where necessary.
• Willingness to learn, take instructions, and work as part of a team.
• South African citizenship
• Previous experience is not required, but basic IT support exposure will be advantageous.
• Available to work over weekends and festive periods when required by the company

Skills and Competencies

• Customer service orientation and patience when assisting users.
• Problem-solving and analytical thinking.
• Attention to detail and accuracy in record keeping.
• Time management and ability to prioritise tasks.
• Professional conduct and respect for confidentiality.
• Basic knowledge of cybersecurity awareness and safe technology practices.
• Ability to work under supervision and follow standard operating procedures.

Learning Outcomes

• Practical experience in ICT support and user assistance.
• Exposure to workplace systems, networks, and IT administration processes.
• Improved troubleshooting, communication, and documentation skills.
• Understanding of IT service delivery, escalation processes, and workplace professionalism.
• Preparation for entry-level roles such as IT Support Technician, Helpdesk Assistant, Junior Systems Support, or ICT Administrator.

CLOSING DATE – 30 JULY 2026

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WHAT YOU’LL BE DOING

As the Senior Sales Generator (2IC), you’ll play a critical role in the day‑to‑day success of the store by:

• Driving sales performance through customer engagement and conversion
• Acting as second‑in‑charge in the Store Manager/Supervisor’s absence
• Leading by example on the sales floor
• Coaching and motivating the team to hit daily and monthly targets
• Upholding visual merchandising and brand standards
• Assisting with stock control, shrinkage prevention, and housekeeping
• Ensuring service excellence at all times

Key Responsibilities

• Assist the Store Manager/ Supervisor in achieving sales targets, KPIs, and store profitability
• Lead, motivate, and support the store team to deliver excellent customer service
• Supervise daily store operations, including opening/closing procedures
• Ensure effective stock control, stock loss prevention, and merchandising standards
• Handle customer queries and complaints professionally and efficiently
• Support staff training, onboarding, performance management, and discipline where required
• Ensure compliance with company policies, procedures, and health & safety standards
• Step into the Manager on duty MOD (Manager on Duty) role when required

Key Competencies

• Leadership and team motivation
• Strong communication and interpersonal skills
• Problem-solving and decision-making ability
• Results-driven with good attention to detail
• Ability to work under pressure in a fast-paced retail environment

Requirements

• Matric / Grade 12 preferred
• Minimum 2+ years’ retail experience, with at least 1 year in a key-holder/supervisory capacity/role
• Proficient in MS Office and retail management systems (POS)
• Strong understanding of cash handling, stock management, and retail administration
• Good working knowledge of retail policies, procedures, and compliance
• Proven experience managing customer service, staff, stock, and sales
• Excellent organisational and planning skills
• Ability to work retail hours, including weekends and public holidays

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Description

• The Ideal candidate should have a sound understanding of store operations & meeting sales targets. With exposure in retail administration, cash procedures, staff & stock management. 
• If you demonstrate high levels of ownership, a strong merchant mentality, and excel at managing deadlines, multitasking, and thriving in a fast-paced environment, you could be the perfect fit for this role!

Requirements

Minimum requirements:

• 2-5 years proven, credible retail experience will be an added advantage in a supervisory or similar role
• Computer literate preferably Outlook, Excel & Retail system understanding
• In depth knowledge of retail policies and procedures
• Excellent planning and organizational skills
• Be able to work shifts/weekends and public holidays
• Be able to work well independently and competitively 
• Be able to adhere to all company policies and procedures as required
• Be able to manage a staff compliment of ± 4 employees
• Be able to work in a high-pressure environment

Key Performance Areas:

• Turnover
• Employee & customer satisfaction
• Stock Management
• Merchandising
• Administration
• Expense and asset control

Key Personality Traits:

• Leadership skills
• Sales driver
• Initiative, reliable & committed
• Problem solving
• Good communicator
• Interpersonal skills
• Diversity Commitment
• Trustworthy

APPLY NOW!

Closing date: 30 July 2026