Job Openings at Insurance Sector Education and Training Authority - INSETA

Infrastructure Management 20%

• Design and deploy servers, storage systems, and virtualisation platforms.
• Monitor system performance and capacity across all infrastructure layers.
• Manage hardware and software asset lifecycle, including procurement support.
• Ensure infrastructure uptime targets are consistently achieved.
• Coordinate infrastructure change requests through the change management process.
• Completed infrastructure deployment sign-off sheet;
• Monthly Infrastructure Health & Capacity Report
• Updated Asset Register (CMDB) maintained at all times; zero untracked assets at audit.
• Uptime >= 99.5% per month; uptime summary included in Monthly Infrastructure Health Report.
• All changes logged in the ITSM system

Network Administration 20%

• Configure and manage firewalls, routers, switches, VPNs, and LAN/WAN environments.
• Ensure network availability and performance across all INSETA sites and remote users.
• Troubleshoot and resolve network incidents in line with SLA requirements.
• Manage DNS, DHCP, IP addressing, and network segmentation (VLANs).
• Plan and implement network infrastructure upgrades as required.
•  Network configurations documented and version-controlled;
• Monthly Network Availability Reports.  
• Incident closure rate >= 95% within SLA targets;
• Network topology diagram kept current; IP address management (IPAM) register updated quarterly.
• Network upgrade completed on time and within budget; post-implementation test results documented.

Cloud & Virtualization 10%

• Administer Microsoft Azure cloud environments and on-premises virtualisation (VMware/Hyper-V).
• Support hybrid cloud workload migration and optimisation initiatives.
• Manage cloud cost governance, resource tagging, and rightsizing.
• Ensure cloud security posture aligns with INSETA's ICT policies and ISO 27001.
•  Cloud environment configuration documented;
• Cloud Migration Status Report
• Monthly Cloud Cost & Optimisation
• Cloud security posture score maintained at agreed baseline; findings reported in Quarterly Security Review

 Security & Compliance 10%

• Implement and enforce infrastructure security policies and patch management schedules.
• Support internal and external IT audits
• Coordinate vulnerability assessments and remediation tracking.
• Manage IAM controls (Active Directory, Azure AD) aligned to least-privilege principles.
• Liaise with SOC partner and Information Security on threat detection and incident response.
• Monthly Patch Compliance Report;
• Zero repeat audit findings related to infrastructure;
• Quarterly Vulnerability Assessment Report;
• Privileged access review completed bi-annually;
• SOC Incident Escalation Log maintained; 

Disaster Recovery& Business Continuity 10%

• Develop, test, and maintain backup and disaster recovery procedures.
• Ensure RTO and RPO targets are met and that documented recovery plans are kept current.
• Conduct regular DR drills and report findings to the IT Manager.
•  Bi-annual DR Test Report; Monthly Backup Status Report.
• Annual DR Drill Report confirming RTO/RPO compliance; deviations escalated with remediation plan 

.System Monitoring &Support 10%

• Use monitoring tools (e.g., Os-Ticket,) to track uptime, performance, and alerts.
• Provide Tier 2/3 support for infrastructure-related incidents and service requests via the ITSM platform.
•  Monthly IT Support Report reflecting ticket volumes, resolution times, and SLA compliance rate >= 95%.

Documentation & Reporting

• Maintain accurate records of infrastructure configurations, network diagrams, asset inventories, and change logs.
• Produce regular reports on system health, capacity trends, and incident metrics for management review.
• All documentation current and stored in the SharePoint repository; audited quarterly with zero gaps.
• Monthly Infrastructure Health Report (uptime, capacity, incidents, patching)
• 100% of infrastructure changes logged in ITSM with appropriate approval; zero unauthorised changes at audit.

Collaboration & Projects

• Collaborate with IT teams, vendors, and stakeholders to deliver infrastructure projects.
• Participate in technology evaluations and recommend solutions.
• Contribute to IT governance forums and steering committee as required.
• Projects delivered on time and within budget; Project Closure Report produced for each infrastructure project.
• Technology Evaluation Report with cost-benefit analysis submitted ahead of each procurement decision.
• Attendance and input documented in meeting minutes; action items closed within agreed timeframes.
• Liaison with  INSETA staff , internal and external auditors and Service providers

ICT Assets

• Ensure that all IT assets are tag and captured in the Asset register
• Document all IT assets including hardware & Software
• Provide IT hardware status & recommend IT assets for disposal.
• Quarterly IT Asset Audit & Report
• Disposal report
• IT Asset inventory

IT Risk Management

• Assist in the development of the Divisional l risk register.
• Monitoring of IT risk within the technical environment
•  IT Risk Register
• Risk reduction and monitoring report

Qualifications

Minimum Requirement:

• Grade 12 (or equivalent) and:
• NQF 7  Bachelor’s Degree  in Information Technology (IT), Computer Science, or  related field.

Preferred/Advantageous requirement:

• CompTIA Network+/Security+, Microsoft MCSA/MCSE,
• CCNA, or AWS/Azure certifications

Experience

Minimum Requirement: 

• A Minimum of 3–5 years in an IT infrastructure, Systems Administration or Network Administration role.

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Financial strategy implementation and monitoring 10%

• Implement the financial management strategy / long term financial plan to ensure the effective execution and continuity of full financial management services in INSETA and formulate and implement the consolidated finance functional operational plan, aligned to the roadmap.
• Formulate financial management policies based on the financial strategy and conduct regular reviews to ensure adherence to best practice and certify compliance, including regular reviews of financial management delegations of authority.
• Give inputs to the measurement and review of performance and achievement of INSETA financial strategic and operational objectives (including causes of deviation).
• Support the Chief Financial Officer in the development of strategies to expand organisational revenue with new and diverse funding sources i.e., through research and identify and unlock new and / or alternate funding opportunities.

Financial Management 50%

General

• Develop or Review and implement accounting policies in line with the legislative guidelines and the relevant financial reporting framework.
• Manage statutory compliance through submission of all periodic returns and reports to DHET & National Treasury by the legislated dates.
• Development or Review and implementation of financial policies.
• Manage and lead the implementation and regular review and updates of financial standard operating procedures and processes.
• Implement and maintain internal control systems and processes to safeguard financial assets of the INSETA and implement funding allocation of programmes and goods/ services as per the financial strategy /long term financial plan and MTEF.
• Give inputs to financial process improvement initiatives and help identify cost saving opportunities and implement processes to achieve efficiencies, best practice and standardisation.
• Preparation of interim and annual financial statements
• Daily, weekly, and monthly review of all accounting records
• Oversee effective document management processes.
• Establish financial procedures and spearhead the development, implementation and continuous optimisation of financial processes such as, but not limited to, debt collection, budgeting, month-end-closures, etc.
• Actively identify opportunities, systems and processes to automate financial transactions.
• Manage and lead all initiatives to address internal control deficiencies identified by assurance providers including internal and external auditors

Expenditure and Payables management

• Review of all expenditure transactions ensuring that payments to be made are valid, accurate and complete.
• Designing processes and controls to ensure that payments are made within reasonable timeframes.
• Review of payments for correct classification of between the relevant segments of administration, project administration, discretionary and mandatory grants and/ or capital expenditure.
• Approve supplier and creditor payments in line with the approved delegations of authority.
• Monthly review of supplier reconciliations and weekly review of aged listing to prevent transactions from ageing beyond thirty days payment period.
• Review of all expenditure and liability reconciliation/s to the accounting records.
• Review of updates to supplier master data
• Lead the financial operational activities such account reconciliations, journal and General Ledger processing, trial balances, monthly and annual system closures in accordance with accounting requirements.
• Manage the recovery of credit notes, disallowances and subsistence and travelling allowances.
• Overseeing the management of petty cash and travel claims or advances.
• Manage the payment and reconciliation of all payroll related expenditures.
• Monthly review of payroll reports in preparation for salary payments
• Preparation of monthly payroll journals for recording of the payroll expenditure in the general ledger
• Ensure submission of all statutory payments by deadline dates.
• Calculation of payroll related liabilities and accounting thereof.

Revenue, receivables and cash management

• Manage the effective and appropriate collection of all money due to the INSETA, reconcile and report on all sources of revenue
• Manage the allocation, reconciliation and banking of revenue
• Review of weekly bank reconciliations and petty cash count reconciliations
• Determining cashflow forecasts and projections requirements.

Assets management

• Monitor and manage INSETA’s investments in a manner that complies with the applicable legislative prescripts and organisational policies, to ensure optimal return on investments, including:
• Identification of excess financial resources
• Analysis of available investment options and selection of the most   appropriate investment option and institutions
• Reporting against investment performance
• Making recommendations to enable optimal investment management
• Monitor and manage the achievement of asset and inventory management objectives.
• Asset accounting treatment adheres to the generally recognised accounting practices (GRAP), considering principles such as the identification, recognition and measurement of assets, the determination of their carrying amounts and the depreciation charges to be recognised in relation to them, as well as calculating recoverable amounts where impairment test is carried out.
• Accounting for the disposal of assets is accurate.
• Ensuring that the fixed assets verification and update of fixed assets register is undertaken on a regular basis as per the finance procedures.
• Ensuring monthly inventory counts are undertaken.
• Review of all asset reconciliation/s to the accounting records
• Calculation of payroll related receivables

Budgeting

• Responsible for development of the INSETA long term financial plan and medium-term revenue and expenditure budget, cash flow forecasts for both operational and capital expenditure requirements in support of the organisational Annual Performance and Strategic plans
• Responsible for the annual INSETA budgeting process, managing alignment of the budgets to the financial strategy and objectives of INSETA
• Oversee the preparation of the INSETA original and revised budget as part of the organisational strategic planning process.
• Manage and report on budget allocations at an organisational and departmental level, together with relevant commentary, explanations and recommendations.
• Responsible for monitoring and reporting on utilisation of administration budgets through the administration budget variance analysis report submitted as part of monthly financial management reporting.

Financial Reporting and audit support

• Review month-end financial closure, reconciliations and related analysis of all accounts and verify the submission and monthly reconciliations of any statutory returns.
• Analyse monthly and quarterly expenditure reports for all accounts and Divisions and submit information to the relevant Divisions.
• Review any financial reports and statements for financial analysis, forecasting, trending and results analysis, including supporting schedules.
• Manage compilation of the monthly and quarterly financial reports.
• Manage preparation of the interim and annual financial statements in accordance with generally recognised accounting practices (GRAP) and the PFMA, including notes and supporting schedules and submit to the Chief Financial Officer on time.
• Ensure all statutory financial reports and submissions are made on time and accurately.
• Manage and report on levy income.
• Manage and report on all other sources of revenue.
• Manage the audit process through effective coordination and preparation for financial audits and prepare reports regarding audit findings, outlining discrepancies and recommending corrective actions.

Risk, Regulatory and Compliance Management 5%

• Contribute to and support the Chief Financial Officer in establishing, implementing and maintaining financial management, and accounting administrative, management and control systems.
• Provide advice and guidance to INSETA management on an ongoing basis to ensure compliance and governance.
• Enforce compliance to all regulatory frameworks for all finance activities both by business stakeholders as well as the team, ensuring the INSETA adheres to risk and compliance policies and procedures, including compliance to INSETA policies and procedures, e.g., delegations of authority.
• Work closely with Human Resource partners to ensure effective and appropriate disciplinary steps are taken against any employee who contravenes or fails to comply with financial management prescripts of INSETA or undermines the financial management and internal control system of the INSETA
• Identification and assessment of operational risks within the division
• Design and implement controls to address identified risks and reduce the residual risk ratings 
• Determine and implement corrective action/s in response to reported internal and external audit findings.

Reporting 20%

• Implement appropriate reporting practices in line with GRAP and PFMA regulations.
• Support the analysis and interpretation of financial results
• Report on Financial Performance to the CFO through preparation and submission of monthly management accounts
• Report on monthly administrative expenditure against approved budgets
• Review the quarterly financial performance reports to National Treasury and DHET and any other ad hoc financial reports requested from Inseta
• Prepare and timeously submit information required by National Treasury annually (information on bank accounts, financial statements accuracy, surplus requests)
• Manage the compilation and timeous submission of interim and annual financial statements and related schedules to relevant stakeholders.
• Provide financial information for inclusion in the annual report
• Prepare financial performance reports timeously for submission to Governance Committees through the Office of the CFO
• Timeous progress reporting on action plans against reported internal/ external audit findings

Stakeholder Relationship Management 5%

• Maintain effective relationships with internal and external stakeholders, to drive the provision (including responsibility) of financial information and support to all relevant stakeholders.
• Give input to the development of proposals to obtain strategic partnerships and support the Chief Financial Officer in managing existing agreements with external entities such as industry, government, universities, and international partnerships.
• Responsible for resolution of stakeholders concerns and queries relating to any financial management, reporting and accountability matters.
• Build INSETA’s credibility and reputation in the sector.
• Ensuring stakeholder satisfaction on service delivery related matters
• Providing periodic training to stakeholders on updated SOPs

People Management 10%

• Lead and develop staff within the context of the Labour Relations Act, Employment Equity Act, Basic Conditions of Employment Act and the Skills Development Act.
• Unite employees around the INSETA values and personally demonstrate the values in everyday behaviour.
• Ensure that the correct number, appropriately competent people are timeously appointed to meet the Division’s objectives.
• Build and maintain a positive, empowering, performance-driven culture within the Division:
• Ensure all employees in the Division are clear on their own role, and the expectations of successfully fulfilling the role.
• Ensure that each employee has a line of sight as to how they personally contribute to the INSETA’s and the Division’s mandate, purpose, vision, and mission.
• Ensure all employees in the Division have a mutually agreed, signed performance contract.
• Monitor staff performance and provide regular feedback.
• Conduct regular performance discussions with subordinates.
• Coach and support staff where necessary to achieve set objectives.
• Motivate and inspire employees to deliver on and exceed expectations.
• Ensure all employees in the Division have access to the information, equipment, job aids, tools, processes, SOPs, policies and other resources to successfully fulfil their role.
• Promote cross-divisional support and teamwork to break down silos and to harness multi-disciplinary knowledge, insights and skills.
• Manage staff activities, ensuring service levels are met and protocols are adhered to, e.g.,
• Manage staff leave and general time management issues in line with organisational deliverables and standards.
• Lead Divisional project management teams to achieve functional objectives.
• Manage and deliver on succession plans to enable the development of a future generation of leaders and specialists and ensure optimal turnover and retention levels are maintained.
• Ensure that all employees in the Division have an active, needs-driven PDP supported by the INSETA and champion staff training and development through the utilisation of available training opportunities or contributing to the development of new training solutions.
• Maintain optimal employment relations in area of responsibility and follow labour relations policies and procedures to ensure fairness.
• Lead the team towards meeting the strategy and targets through regular communication and utilisation of the full organisational talent management tool set:
• Establish regular (at least monthly) team and one-on-one meetings (between self and direct reports, and managers and their direct reports) within the Division to provide feedback, share information and build morale.
• Ensure that records of meetings are kept and shared across the team and that action plans agreed to within team meetings are delivered upon.
• Establish other effective communication structures and systems to ensure real-time vertical and horizontal communication.
• Ensure that all employees in the Division have a mutually agreed (between themselves and the INSETA) career plan that they personally find compelling and energized to pursue.
• Manage disciplinary and grievance procedures and incidents.
• Plan and manage finance staff activity to achieve efficiency in meeting all reporting requirements timely

Qualifications

Minimum Requirement:

• Grade 12 (or equivalent) and:
• NQF 7 Bachelor’s Degree in Financial Accounting or Accounting Sciences.

Preferred Requirement:

• BCom Honours/ Post Graduate Diploma in Financial Accounting or equivalent similar qualification plus articles in accounting completed.
• Professional registration with an appropriate accounting body (e.g. CIMA, SAICA, SAIPA, IRBA)

Experience

Minimum Requirement: 

• A minimum of 5 years’ proven experience in Financial Management and Accounting at management level is required.
• A minimum of 5 years CaseWare experience.
• Applicable experience in the Public Sector environment including knowledge of PFMA and GRAP reporting framework.

Preferred Requirement:

•  A minimum of 8 + years in financial management and financial accounting at management level is preferred.
• Applicable experience in the Public Sector environment including knowledge of PFMA and GRAP reporting framework.