Job Openings at IQbusiness

Job Description

Our Change Managers assists organisations with meeting their business objectives by focusing on the people side of change – including changes to business processes, systems and technology, job roles, and organisational structures. We drive faster adoption, greater utilization, and higher proficiency around changes impacting employees, to keep business disruption to a minimum. 

We oversee the OD and change landscape, working with various levels of stakeholders, to enable change success.  Acting as a coach for senior leaders, to assist them in fulfilling their role of change sponsor. We also support project teams with the integration of change management deliverables into their project plans.

Education:

• Matric
• BDegree or National Diploma in Organisational Psychology, Human Resources
• Business Science or related field
• Prosci/ ACMP / CCMP would be ideal

Experience and Skills:

• 4 + years’ experience as a Change Manager
• Agile Experience
• Knowledge of Commercial and Employment Legislation applicable within South Africa
• Project Management and Planning

Your Duties as an IQbusiness Change Manager: 

• Apply a structured organisational design approach and methodology to manage the people impacts caused by projects and Organisational change efforts.
• Develop a change management and OD strategy based on a situational awareness of the details of the change and the groups being impacted by the change.
• Update policies, processes and procedures and the accompanying documentation.
• Identify potential people impacts, risks and develop specific plans to mitigate or address the concerns.
• Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.
• Design and implement a RACI.
• Develop a set of actionable and targeted change management plans - including stakeholder and communication plan, impact management plan, training plan and resistance management plan.
• Support the execution of plans by employee-facing managers and business leaders and coach them on managing impacts and resistance.
• Be an active and visible coach to executive leaders who are change and OD sponsors.
• Create and manage measurement systems to track adoption and proficiency of individual changes. 
• Identify anticipated points of resistance and manage this to acceptance and adoption, or implement corrective action.
• Help manage the project team capability and morale with the Programme Lead.

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About you and the key skills, we’re looking for.

• You are a seasoned professional with a proven track record in leading and managing complex and strategic programs.
• With a minimum of a 3-year tertiary qualification and 8-15 years of relevant experience, you possess a strong foundation in program management, complemented by a recognized program management accreditation/qualification and Agile certifications.
• Your expertise extends to project/software delivery, and you are well-versed in Agile/Scrum/Scaled Agile Framework, with knowledge of Kanban/Lean being desirable. Familiarity with tracking and collaboration tools such as Jira and Miro underscore your technical proficiency.

What you will be doing:

• The Strategic Programme Manager role is a dynamic position where you will lead the coordinated management of complex and strategic programs, playing a key role in conceptualizing business cases and ensuring effective execution.
• As a seasoned professional, you will engage with senior stakeholders, employing strategic stakeholder management approaches to ensure program success. Your expertise in project management methodologies, financial management, and risk analysis will be vital. Leading a team, you will chair meetings, drive innovation, and contribute to enterprise governance.
• The role encompasses resource and vendor management, procurement governance, and change management. If you thrive in a position that demands strategic thinking, leadership, and effective program management, this opportunity offers a platform to impact the organization's continued success

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Key Responsibilities and/or output areas include, but are not limited to:

• Must have 5 + years of experience as an all-round BA (data, process, systems and business analysis)
• Must have financial services experience as a Business Analyst specifically in Banking.
• Experience in various project methods and principles (Agile, Waterfall, RUP)
• Ability to transfer requirement documentation into user stories and integrate it into the Agile space.
• Engagement across stakeholders and ability to run information-gathering sessions.
• Gather, interpret, and document requirements (business, functional and technical)
• Participate in the solution design process.
• Participate in (ensuring/enabling) data integrity, quality, and governance.
• Define the success criteria, document test cases, and provide support across the test environments.
• Analyse, deconstruct and map existing and new business processes.
• Align data sources, flows, storage, and reporting.
• Assistance on solution delivery on implementation and training.

Education Qualification:

• Matric
• University Qualification, Certificate or Diploma, aligned to relevant experience - Relevant Bachelors’ Degree / Diploma / recognised qualification from an accredited tertiary institution.

Skills:

• Formal or practical experience in the BABOK
• Multiple process notations
• Business Writing Skills
• Presentation and Facilitation Skills
• Data Modelling based on Entity Diagram Mapping
• Repository-Based Modelling tools i.e., ARIS
• Business Change Life Cycle
• System Development Life Cycle (Waterfall, Agile, RUP)
• Quality and Risk Management
• ACORD Framework, SOA, TOGAF, ARCHIMATE
• Experience with tools such as Confluence and Jira would be advantageous

go to method of application »

Key Responsibilities and/or output areas include, but are not limited to:

• Must have 5 + years of experience as an all-round BA (data, process, systems and business analysis)
• Must have financial services experience as a Business Analyst specifically in Banking.
• Experience in various project methods and principles (Agile, Waterfall, RUP)
• Ability to transfer requirement documentation into user stories and integrate it into the Agile space.
• Engagement across stakeholders and ability to run information-gathering sessions.
• Gather, interpret, and document requirements (business, functional and technical)
• Participate in the solution design process.
• Participate in (ensuring/enabling) data integrity, quality, and governance.
• Define the success criteria, document test cases, and provide support across the test environments.
• Analyse, deconstruct and map existing and new business processes.
• Align data sources, flows, storage, and reporting.
• Assistance on solution delivery on implementation and training.

Education Qualification:

• Matric
• University Qualification, Certificate or Diploma, aligned to relevant experience - Relevant Bachelors’ Degree / Diploma / recognised qualification from an accredited tertiary institution.

Skills:

• Formal or practical experience in the BABOK
• Multiple process notations
• Business Writing Skills
• Presentation and Facilitation Skills
• Data Modelling based on Entity Diagram Mapping
• Repository-Based Modelling tools i.e., ARIS
• Business Change Life Cycle
• System Development Life Cycle (Waterfall, Agile, RUP)
• Quality and Risk Management
• ACORD Framework, SOA, TOGAF, ARCHIMATE
• Experience with tools such as Confluence and Jira would be advantageous

go to method of application »

Introduction

This position requires someone who has a wide range of experience across traditional and Agile lifecycles. Key to this position is a strong technology background, specializing in Test Automation, automation technologies and automation measurement. The candidate will make use of critical thinking and communication skills to ensure continual process and discipline improvement.

Minimum Requirements

• Bachelor’s degree in Computer Science / Engineering
• At least 3 years of experience shipping high-quality software solutions and services
• Experience in performance/stress testing is good to have
• Experience in Agile is a must
• Known quality assurance/engineering certifications 
• Excellent in verbal and written communication

Job Specification

Responsibilities

• Own and drive test processes and partner with other disciplines to deliver high quality solutions
• Partners with development to build and maintain comprehensive QA Test environments
• Create and maintain QA schedules
• Serve as a technical and methodological subject matter expert in all areas regarding quality analysis, testable design and deployment
• Define, generate and refine quality-related metrics
• Demonstrated success with quality assurance concepts, test plan/test case definition and problem analysis
• Strong automated testing experience with enterprise and cloud scale products on various software, hardware and networking infrastructures.
• Experience designing, setting up and maintaining automated test frameworks, tools and scripts for CI/CD environments
• Familiar with Source control and build tools with GIT, Jenkins, Jira.
• Comfortable working in a fast-paced Agile development environment.
• Solid understanding of SDLC phases including requirements analysis, design, coding, testing, release and maintenance.
• Testing experience with cloud, database or big data analysis preferred.

Personal Qualifications

• Strong customer focus and passion for doing what’s right for the customer
• Excellent organizational, interpersonal, and oral/written communication skills
• Great organizational skills and an eye for details
• Good understanding of software quality assurance processes is required
• Strong influencer for the test and quality during overall product development cycle
• Has experience and conviction around measures to quantify software quality