Job Openings at PPS

Education

• Bachelor’s degree/Diploma in Information Technology/Systems or Computer Science, engineering, software engineering or Equivalent years of work experience.
• Business Design and or Business Analysis diploma.
• SAFE Agile Certification or other AGILE development training.
• SQL and Related Qualification.

Knowledge, Skills and Experience

• Minimum of 5 years in an individual contributor Business Analysis role.  Priority given to candidates who have led engagements. 
• 8 years industry experience In Life insurance background. 
• This includes but is not limited to Whole Life, Term, Disability Income and Universal life products, etc.
• Policy administration knowledge and implementation experience in the industry, specifically Life and Health solutions.
• Requirement gathering and documentation experience.
• Experience working with configurable enterprise systems.
• Must have experience with SQL queries, stored procedures.
• Must have a full understanding of all database structures and relationships in the database structures.
• Must have a full understanding how and when the business applications write to the database and what relationships are set up between database structures
• Exposure to IT operations with a strong understanding of deployment processes and standard best practices.
• Experience with SAFe, Agile workflow methodologies, Scrum/Kanban.
• Excellent written and verbal communication skills
• Excellent customer communication skills
• Knowledge of Sapiens Core Suite and Digital Platform will be advantageous.

Duties and Responsibilities

Requirements Gathering

• Work with business stakeholders and IT teams to elicit, document, and validate business requirements, systems integration, update, configurations and functional specifications.
• Provide guidance and a support to the business Analysis team while acting as a Subject Matter Expert, providing product expertise and leadership on the engagement.

Analyse Insurance Business Processes

• Analyse and evaluate existing or proposed systems and processes and recommend improvements or enhancements.

System Design & Configurations

• Design and propose new systems or modifications to existing systems to meet insurance business needs.
• Develop and implement software/system scripts and integrate workarounds to provide fixes to defined technical issues. 
• Analyse and perform initial configuration and set up of plans, rules and tables in a system support of product definition preferred, analyse implemented solutions to verify objectives are met.

System Testing

• Working with the testing team, design and develop test plans, test cases, test scripts, and test data, as well as perform quality assurance testing and defect resolution.

Implementation and Deployment Oversight

• Coordinate, oversee and facilitate user acceptance testing, training, and deployment of software applications.
• Provide ongoing support and maintenance for software applications and troubleshoot and resolve issues as they arise.
• Communicate effectively with internal and external stakeholders and provide regular status updates and reports.

Compliance

• Ensure that system changes comply with insurance industry standards and regulations

Document technical support procedures, risk & governance

• Implement and manage IT policies and procedures to ensure compliance and security.
• Keep abreast of industry best practices and emerging technologies to improve the help desk’s effectiveness and continuously optimise and evolve solutions.
• Update / Design all application documentation aligned to the organisation's standards and risk/governance frameworks.
• Identify technical risks and mitigate them (pre-, during & post).
• Participate in incident management & DR activity – applying critical thinking, problem-solving & technical expertise to get to the bottom of major incidents.
• Provide technical support and guidance to internal and external users when needed.

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Formal Qualifications:

• Matric (Grade 12) essential.
• A 3-year tertiary qualification (Degree/BTech/National Diploma) with relevant business orientation essential

Experience and Knowledge: 

• 2 - 3 years’ experience in an administrative and business coordinating/ business sales support role in financial services essential.
• 2 -3 years Intermediate knowledge of the Life Assurance or Financial Services industry essential.
• 2 years call centre inbound experience is required, preferably in financial services.
• Must be able to work shifts (11pm – 7am, 3am – 11pm, 12 am – 8am and 4am – 12am – times are subject to change)

Computer Literacy:

• Effective use of MS Office applications (Outlook, Visio, Word, Excel, PowerPoint, Projects)

Main duties and responsibilities:

• This incumbent will be responsible for providing professional service to PPS members and associated parties on the phone in a contact centre.
• This will include working across all areas in Servicing and Administration with the ability to process in all facets of the department and resolve queries from start to end.
• The incumbent will be required to be up-skilled and take ownership of their responsibilities within their probation period of 3 months.
• They will be required to make decisions within their mandate and execute a higher quality of service combined with increased quantity as per the performance contract.
• He/she must excel in a pressurised environment and be a quick thinker that applies logic in decision making.
• Execute policies and procedures related to service delivery in Operations and between other areas.
• Identify process and procedure improvements and make recommendations to streamline and simplify processes.
• Escalate systems failures to the appropriate support team in order for the team to stay productive.
• Agree duties with team members in order to achieve operational targets including prioritisation and work schedules 

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Education:

•  Matric
• Prefered B.Comm, B.Eng, BSC Eng, BSC Informatics or related degree / diploma
• Web: HTML, HTML5, XML, CSS and NodeJs is advantageous

Experience:

•  Minimum 2 -3 years’ experience on Java 7 and JEE ( Servlets, JSP, EJB, REST and SOAP , JPA/Hibernate)  , JBOSS, MS SQL Server
• 2 – 3 years’ working experience with Build tools ie. Maven & ANT
• 2 years working experience using XML, LDAP, Design Tool i.e. XDE, Servlets, Internet development
• 2-3 years of NodeJs Development experience

Duties and Responsibilities

• To engage in technical scoping sessions with a clear mandate of defining and agreeing the technology, design & tools
• Responsible for producing working implementation (code) from functional / technical documents like a functional specification.
• To ensure appropriate use of tools and applications that is in place to support the development process and SDLC.
• Interacting and maintaining good relationships with business stakeholders (business users, project management resources, testing and training teams)
• Performance Management – To engage with leadership
• To engage leadership and take initiative around career growth & training
• Software Development and Testing
• Database administration & manipulation to create SQL statement, etc.
• Unit testing
• Integration testing of code
• Demonstration of knowledge of best practice and project standards for coding

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Minimum Requirements

Education:

• Matric
• B.Comm, B.Eng, BSC Eng, BSC Informatics or related degree / diploma
• Web: HTML, HTML5, XML, CSS and NodeJS is advantageous

Experience:

•  Minimum 3 -5 years’ experience on Java 7 and JEE ( Servlets, JSP, EJB, REST and SOAP , JPA/Hibernate)  , JBOSS, MS SQL Server
• 3 – 5 years’ working experience with Build tools ie. Maven & ANT
• 2 years working experience using XML, LDAP, Design Tool i.e. XDE, Servlets, Internet development

Duties and Responsibilities

• To engage in technical scoping sessions with a clear mandate of defining and agreeing the technology, design & tools
• Responsible for producing working implementation (code) from functional / technical documents like a functional specification.
• To ensure appropriate use of tools and applications that is in place to support the development process and SDLC.
• Interacting and maintaining good relationships with business stakeholders (business users, project management resources, testing and training teams)
• Performance Management – To engage with leadership
• To engage leadership and take initiative around career growth & training
• Software Development and Testing
• Database administration & manipulation to create SQL statement, etc.
• Unit testing
• Integration testing of code
• Demonstration of knowledge of best practice and project standards for coding

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Ideal experience:

• A minimum of 5 years’ relevant experience in practice with a corporate entity as a company secretary
• Extensive corporate governance, compliance, legislative framework environment experience within financial services
• Knowledge of legal and regulatory requirements affecting financial services entities, corporate governance instruments and guidelines (e.g. King and relevant codes)
• Familiarity with corporate governance systems/ process documentation (i.e., Great Soft Company secretary practice management, reporting software and documentation library)
• Understanding of international and local frameworks on integrated company reporting and environmental, social and governance standards

Ideal qualifications:

• Relevant tertiary qualification - e.g. BCom Law or LLB qualification
• Company Secretarial Certificate or Post Graduate Diploma an added advantage

Main duties and responsibilities:

• Provide strategic advisory services in relation to company secretarial, corporate governance requirements and principles to the various PPSI Group Boards and Executive Committee (Exco)
• Participate with the Exco in developing a strategic implementation plan to guide the PPSI Group in its delivery of the board strategy and Exco strategy
• Identify, assess and inform the Exco of internal and external corporate governance issues that affect the PPSI Group and related risks
• Prepare, collate and distribute PPSI Group Boards and Committee meeting packs and documentation timeously (including minutes, agenda(s) and related matters)
• Ensure all PPSI Group Boards and Committee decisions are communicated to respective senior management for action and implementation
• Responsible for the development and training of PPS Group Board members (i.e., training in relation to technical skills required by the PPS Group Boards)
• Ensure compliance with relevant legislation and King Code of Conduct and related standards.
• Develop necessary controls to ensure Corporate Governance compliance in respect of Companies Act, Financial Advisory and Intermediary Services Act (in relation to company requirements), Competition Act, applicable audit and annual financials standards and provide such assurance to internal and external audit
• Prepare and submit annual returns to regulatory authorities
• Conduct annual fit and proper checks on directors, trustees and key persons
• Update annual assessments (Conflict of Interest, fit and proper, Competitions Act etc.)
• Responsible for any logistics and arrangements in relation to PPSI Group Board and Committee meetings
• Draft and ensure implementation of Company Secretariat and governance policies and procedures; review existing policies on an annual basis and recommend changes as appropriate
• Respond to ad hoc queries from Board, Committee members and ExCo
• Prepare reports to the PPS Group Boards and Committees and any other forum in relation to any subject matter required of the Company Secretary relating to Corporate Governance matters