Job Openings at Pump & Abrasion Technologies

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Gather information on assigned clients (e.g. company size, needs and pricing plans).
• Contact clients to understand their requirements and work on a sales plan.
• Provide after-sales support to retain customers.
• Ensure prompt and accurate answers to clients’ queries.
• Build strong client relationships, through regular communication.
• Report on the status of accounts.
• Suggest company products/services that maximize client satisfaction.
• Communicate product and pricing details clearly.
• Coordinate with Key Account Managers and Sales Manager to create customized sales plans for key clients.
• Promote new products/services to existing customers.

REQUIREMENTS FOR THE ROLE:

• Proven work experience as a Junior Account Manager or relevant sales role.
• Understanding of sales principles and ability to deliver excellent customer experience.
• Strong (verbal and written) communication skills with an ability to build relationships.
• Effective presentation and negotiation skills.
• High degree of professionalism.
• Good time-management skills with a problem-solving attitude.

EDUCATION AND EXPERIENCE:

• Matric Certificate.
• Technical Certificate will be beneficial.
• BSc degree in Business Administration, BTech, B Eng, Mechanical/Chemical/ Metallurgy Degree

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Job Description

• The Floor Advisor is responsible for creating a brilliant in-store experience where our customers feel delighted, surprised and excited. To achieve this he/she should be connecting, engaging, telling our Curve Gear story, offering our unique solutions and establish a long-term relationship. He/she should also be ensuring that the store merchandising standards are always met to further enhance the overall customer experience.
• He/she needs to work effectively and efficiently on POS to check out the order by scanning the goods and finalize the transaction with the correct payment method. The Floor Advisor is also required to neatly pack the customer’s goods and ensure that they are happy and have everything that they need before leaving the store

MINIMUM ACADEMIC QUALIFICATIONS:

• Matric Certificate
• At least 2 Years proven experience in the retail industry

KNOWLEDGE, SKILL & ABILITIES:

• Self-leadership
• Customer Orientation
• Merchandising
• Stock Replenishment
• Teamwork (Collaboration)
• Curve Gear Product Knowledge and Application
• Time Management
• Proficient working with Shopify (POS)
• Capturing of Accurate Data
• Excellent Verbal Communication
• Problem Solving
• Passionate about excellence and attention to detail

ADDITIONAL REQUIREMENTS:

• Willingness to work extended retail hours and over weekends
• Computer literate: Microsoft Office suite