Job Openings at Syntegon

About the job
Position Summary:
Responsible for installation, testing, commissioning, analyzing, maintaining, repairing and training on Syntegon Horizontal, Secondaryand Vertical packaging equipment and associated products at customer sites.  Provide customers with complete service soltions for excellent technical service and customer satisfaction..

Essential Functions:

•   Provide field service repairs, training, installations, and commissioning as scheduled.
•   Assist production with final machine testing and checkout.
•   Train customers on proper operation, maintenance and safety rules of customer equipment.
•   Present training to customers in order to maintain technical expertise and proficiency on applicable/new equipment and applications for efficiciencies at csuetoemsr sites
•   Implement periodic maintenance routines (Preventive, autonomous maintenance)
•   Provide support to customers, Customer Service and Sales, as required.
•   Interact with Sales Managers/Project Managers on customer equipment needs/concerns and/or updates.

Qualifications

Required:

•   Minimumum of trade qualification:  Trade Tested certificate as a Millwright
•   Demonstrated advanced mechanical and electrical skills.
•   Good knowledge in assembly and solving problem intervention.
•   Familiarity with Windowsbased PC products (e.g. Words, Excel, Outlook).
•   Trouble shooting skills. Define tools , methods and procedures for solving the tasks.
•   Min 45 years of prior handson experience in repair and maintenance of FMCG pacakaging machines and equipment
•   Good command of the English language
•   Basic knowledge in PLC

Preferred:

  Ability to effectively communicate with all levels of personnel, from production to management.

  Familiar with food production and manufacturing lines would be advantageous

  Willlingness to travel

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About the job
Position Summary:
 Act as the Route to Market (RTM) contact person for the customer in all requests. Perform the understand and creation of the selling process for products of the Horizontal, Secondary and Vertical production lines with the food business. Once project business is secured, coordinate the project from the beginning through final execution and installation startup at the customer. Important role for collaboration between Customers, Services and other internal departments for ultimate customer satisfaction

 Responsible for a defined sales area for the Food Horizontal, Secondary and Vertical production lines. Within this area, identify the needs of existing and potential customers.

•  General market research in order to find further potential customers.
•  Monitoring of market trends and competitors within defined sales area.
•  Acquisition of new customers within focus region and maintaining the relationship with existing customers.
•  Be part of a KPI driven business
•  Planning and preparing of customer visits and the submission of the subsequent visit reports.
•  Support in preparation of offers.
•  Participation in and dealing with customers at trade fairs.
•  Close collaboration between the various internal departments both locally and abroad.
•  Prepare reports on all sales activities, including travel expenses, in a timely fashion
•  Manage customers, leads, opportunities within the Syntegon CRM tool
•  Support contract negotiations with the support of the PASA/GM. Receive technical support for specifications by the portfolio support teams.  
•  Ensuring that the sales margins as per the sales contract are met in accordance with offers.
•  Following up on required payments as per the project payment schedule.
•  Customer centric with one face to the customer.

Qualifications

• Your competencies and qualifications:
•  Strong sales experience within capital sales
•  Strong exposure/relationships within the food industry
•  Working experience with technology market leaders (high end products)
•  Knowledge of Horizontal, Secondary and Vertical Packaging in the food industry
•  Excellent customer management skills, strong interpersonal skills.
•  Strong communication skills, both written and verbal.
•  Experienced in value selling techniques.
•  Bachelor’s degree in Engineering
•  Minimum of 5 years of experience in Sales
•  Computer skills (MS Office MS projects).
•  Travel readiness, both domestic, regional and international, up to 60% of time.