HEINEKEN - the world's most international brewer. It is the leading developer and marketer of premium beer and cider brands. Led by the Heineken® brand, the Group has a portfolio of more than 300 international, regional, local and speciality beers and ciders. We are committed to innovation, long-term brand investment, disciplined sales execution and focused...
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KEY RESPONSIBILITIES
- System support for calls logged in line with procedures and Service Level Agreements.
- Identify and report recurring system problems.
- Assess training needs in liaison with business units.
- Facilitate end-user training.
- The SAP Support Analyst will be responsible for providing support to end users in the various Heineken Beverages sites, in the SAP PM [Plant Maintenance], MM [Material Mangement]; Procurement together with 3rd party integration solutions.
- Maintaining close business relationships with the procurement; production & warehouse relevant users, specifically super users.
- Broad understanding of the solution components and integration with an emphasis on:
- Purchase requisitions
- Purchase Orders
- MRP (Material Requirements Planning)
- Stock movements
- Stock takes
- Work Orders
- Equipment maintenance
- Strong training competence in training facilitation and compiling training material in liaison with the Training Manager.
- Identify and report recurring system problems.
- Develop effective manager and peer working relations
- Take responsibility of own performance goals and personal growth
- Managing your career (EPMS Scorecard, IDP and Career Plan in place)
- Drive own development to ensure knowledge and skills remain current
EDUCATION AND EXPERIENCE
- Relevant Information systems Qualification
- Exceptionally good business knowledge in the areas supported by production and quality systems.
- Proven IT Technical skills: Minimum of 5 years support experience of which 3 years must be in Production or Quality management
- Excellent knowledge of database structures and general database management.
- Solid understanding of Information Systems and Technology management.
- Exposure to system integration would be advantageous.
- Exposure to SAP MM, PM (Plant Maintenance); Procurement and if you are already a super user in the SAP operational modules. Knowledge in Coupa would be advantageous
- Strong analytical skills.
- Excellent written and oral communication skills.
- Strong administrative ability with high attention to detail.
- Goal orientated team player.
- Ability to work under pressure.
- Valid driver’s license.
- Ability for after hour user support and willingness to travel for project roll outs.
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Key Performance Areas would include, but are not limited to:
- Efficient operation and control of the coal and methane boilers on a shift basis
- Facilitate ash removal when required
- Ensure optimum coal availability and supply to the boilers
- Perform the required analyses of boiler processes and reporting as required
- Active participation in departmental TPM activities (World-class Manufacturing)
- Responsible for effective housekeeping in work area
- Assist in general maintenance and risk control
- Ensure compliance to SHEQ requirements of the site
- Ad hoc duties as and when required
The successful candidate must have the following attributes, qualifications, skills and experience:
- Grade 12 or equivalent
- Boiler Operator Certification, preferably from John Thompson
- At least 1 year Boiler operating experience
- A relevant technical qualification will be advantageous
- Ability to work effectively with minimal supervision
- Must be in good health and able to cope with physically demanding activities associated with this position
- Willingness to work long, irregular hours on a rotating shift basis (weekends and public holidays included)
- Computer literacy would be advantageous
- Must have own, or access to, a reliable mode of transport to and from the workplace
- Punctuality and attendance reliability
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Purpose of the Job:
To sell and promote Heineken Beverages' Brand portfolio by creating brand awareness and building brands in line with strategic objectives.
Key Responsibilities:
- Maintaining and developing relationships with existing and new customers.
- Achieve monthly sales targets through new business and upselling current customers.
- Use data to inform customers’ understanding of which products can help them reach their goals and how to achieve this.
- Identify and pursue new business opportunities and maintain a healthy pipeline for future deals.
- Present products to customers in a professional and knowledgeable manner
- Conducting market research to keep up to date with industry trends and competitor activity.
- Build and maintain a strong brand image.
- Communicate and collaborate with other members of the sales and marketing team.
- Drive and maintain Accessibility, Affordability, Availability and Activation
- Run price driven promotions.
- Maintain call strike rate in accordance with targets.
- Share and implement new ideas regarding sales and improving effectiveness of the sales teams and/ or the effectiveness of marketing activities.
- Take responsibility for personal improvement and skills development.
- Follow Heineken Beverages’ policies and procedures and identify opportunities for continuous improvement.
Job Requirements:
- A bachelor's degree in Sales, Marketing, or a related field is preferred. Relevant industry training and certifications are an advantage.
- A minimum of 3 years of sales experience
- Relevant experience within the Alcoholic Beverage or broader FMCG industry would be preferable.
- Proven track record of meeting or exceeding sales targets
- Numerical and business acumen experience
- High levels of energy, persistence, drive as well as a sense of urgency.
- The ability to work optimally in a high performance and competitive environment.
- Ability to plan realistically and take action to deliver on time.
- Excellent negotiating skills to gain commitment to solutions by using your influencing and networking skills.
- Have a passion for customer service by making clients and their needs a primary focus.
- Strong analytical and problem-solving skills.
- High versatility to adapt to changing environment.
- Ability to effectively manage customer relationships.
- Ability to communicate effectively across all levels.
go to method of application »
Key Performance Areas would include, but are not limited to:
- This position works closely with Central Planning and a key output is an optimised production plan.
- Furthermore this position plan all bulk requirements and liaise with the primary supplying plants in terms of constraints.
- The third key focus is an optimised returnable system, focusing on communication and tracking actual performance vs Planned activities.
- Responsible for a stable production plan by optimally utilising production facilities and employees.
- The demand of products produced on relevant lines are managed effectively.
- Incorrect Master data and BOM’s reported and corrected.
- Create and manage production order reservations
- Production declared technically complete – TECO.
- Generate 4 week SAP production plan.
- Assist with pack upgrades and change requests.
- Determine planned production as needed.
- Calculate the capacity needed by the production line and the shifts required
- Assist with the budget/ forecast processes
- Timeous distribution of production plans
- Production orders are released timeously.
- Daily production feedback meetings are attended.
- Active involvement in the missing parts management process
- Effective re-scheduling of production lines as a result of breakdowns or other quality related problems.
- Compile accurate printing plans
- Provide monthly consolidation of actuals vs. forecast
- Liaise with bulk supply plants/departments.
- Optimise bulk planning to prevent an overstock situation.
- Manage bulk planning
- Liaise with reverse logistics to ensure returnable material is on site in time for packaging.
- Confirm with Transport to ensure efficient moving of returnables.
- Ensure compliance to the QMS (ISO 9001, ISO 14001, BRC, IFS, FSSC, Organic, ISO 17025, SANS 1841)
- Ensure compliance to all relevant policies, procedures, work instruction and SOPs at all times
- Ensure compliance to OHSACT and all Heineken Beverages Risk, Health and Safety procedures and statutory requirements.
- Ensure that unsafe conditions are reported and rectified.
- Assist in achieving department and site business plans.
- Support and encourage the values of the company.
- Actively encourage innovations within the team
- Actively involved in Problem solving methodology
The successful candidate must have the following experience/skills:
- At least 1 -3 years’ experience in a Production Planning/MRP environment
- National Diploma or equivalent qualification in Planning/Logistics/Supply Chain Management
- Proven record in production planning environment
- Relevant experience of SAP production planning.
- Excellent analytical skills and problem solving abilities
- Proven Computer literacy in MS Office/ SAP / Excel
- Sound knowledge of supply chain concepts
- Experience in a SAP R3/R4 environment (including APO)
- Ability to work under pressure and to work independently & accurately.
- Strong numerical aptitude and analytical abilities
- Ability to influence others outside his/her own sphere of control
go to method of application »
Purpose of the Job:
To sell and promote Heineken Beverages' Brand portfolio by creating brand awareness and building brands in line with strategic objectives.
Key Responsibilities:
- Maintaining and developing relationships with existing and new customers.
- Achieve monthly sales targets through new business and upselling current customers.
- Use data to inform customers’ understanding of which products can help them reach their goals and how to achieve this.
- Identify and pursue new business opportunities and maintain a healthy pipeline for future deals.
- Present products to customers in a professional and knowledgeable manner
- Conducting market research to keep up to date with industry trends and competitor activity.
- Build and maintain a strong brand image.
- Communicate and collaborate with other members of the sales and marketing team.
- Drive and maintain Accessibility, Affordability, Availability and Activation
- Run price driven promotions.
- Maintain call strike rate in accordance with targets.
- Share and implement new ideas regarding sales and improving effectiveness of the sales teams and/ or the effectiveness of marketing activities.
- Take responsibility for personal improvement and skills development.
Job Requirements:
- A bachelor's degree in Sales, Marketing, or a related field is preferred. Relevant industry training and certifications are an advantage.
- A minimum of 3 years of sales experience
- Relevant experience within the Alcoholic Beverage or broader FMCG industry would be preferable.
- Proven track record of meeting or exceeding sales targets
- Numerical and business acumen experience
- High levels of energy, persistence, drive as well as a sense of urgency.
- The ability to work optimally in a high performance and competitive environment.
- Ability to plan realistically and take action to deliver on time.
- Excellent negotiating skills to gain commitment to solutions by using your influencing and networking skills.
- Have a passion for customer service by making clients and their needs a primary focus.
- Strong analytical and problem-solving skills.
- High versatility to adapt to changing environment.
- Ability to effectively manage customer relationships.
- Ability to communicate effectively across all levels.
go to method of application »
Purpose of the Job:
To sell and promote Heineken Beverages' Brand portfolio by creating brand awareness and building brands in line with strategic objectives.
Key Responsibilities:
- Maintaining and developing relationships with existing and new customers.
- Achieve monthly sales targets through new business and upselling current customers.
- Use data to inform customers’ understanding of which products can help them reach their goals and how to achieve this.
- Identify and pursue new business opportunities and maintain a healthy pipeline for future deals.
- Present products to customers in a professional and knowledgeable manner
- Conducting market research to keep up to date with industry trends and competitor activity.
- Build and maintain a strong brand image.
- Communicate and collaborate with other members of the sales and marketing team.
- Drive and maintain Accessibility, Affordability, Availability and Activation
- Run price driven promotions.
- Maintain call strike rate in accordance with targets.
- Share and implement new ideas regarding sales and improving effectiveness of the sales teams and/ or the effectiveness of marketing activities.
- Take responsibility for personal improvement and skills development.
Job Requirements:
- A bachelor's degree in Sales, Marketing, or a related field is preferred. Relevant industry training and certifications are an advantage.
- A minimum of 3 years of sales experience
- Relevant experience within the Alcoholic Beverage or broader FMCG industry would be preferable.
- Proven track record of meeting or exceeding sales targets
- Numerical and business acumen experience
- High levels of energy, persistence, drive as well as a sense of urgency.
- The ability to work optimally in a high performance and competitive environment.
- Ability to plan realistically and take action to deliver on time.
- Excellent negotiating skills to gain commitment to solutions by using your influencing and networking skills.
- Have a passion for customer service by making clients and their needs a primary focus.
- Strong analytical and problem-solving skills.
- High versatility to adapt to changing environment.
- Ability to effectively manage customer relationships.
- Ability to communicate effectively across all levels.
go to method of application »
Purpose of the Job:
To sell and promote Heineken Beverages' Brand portfolio by creating brand awareness and building brands in line with strategic objectives.
Key Responsibilities:
- Maintaining and developing relationships with existing and new customers.
- Achieve monthly sales targets through new business and upselling current customers.
- Use data to inform customers’ understanding of which products can help them reach their goals and how to achieve this.
- Identify and pursue new business opportunities and maintain a healthy pipeline for future deals.
- Present products to customers in a professional and knowledgeable manner
- Conducting market research to keep up to date with industry trends and competitor activity.
- Build and maintain a strong brand image.
- Communicate and collaborate with other members of the sales and marketing team.
- Drive and maintain Accessibility, Affordability, Availability and Activation
- Run price driven promotions.
- Maintain call strike rate in accordance with targets.
- Share and implement new ideas regarding sales and improving effectiveness of the sales teams and/ or the effectiveness of marketing activities.
- Take responsibility for personal improvement and skills development.
Job Requirements:
- A bachelor's degree in Sales, Marketing, or a related field is preferred. Relevant industry training and certifications are an advantage.
- A minimum of 3 years of sales experience
- Relevant experience within the Alcoholic Beverage or broader FMCG industry would be preferable.
- Proven track record of meeting or exceeding sales targets
- Numerical and business acumen experience
- High levels of energy, persistence, drive as well as a sense of urgency.
- The ability to work optimally in a high performance and competitive environment.
- Ability to plan realistically and take action to deliver on time.
- Excellent negotiating skills to gain commitment to solutions by using your influencing and networking skills.
- Have a passion for customer service by making clients and their needs a primary focus.
- Strong analytical and problem-solving skills.
- High versatility to adapt to changing environment.
- Ability to effectively manage customer relationships.
- Ability to communicate effectively across all levels.
go to method of application »
Key Responsibilities:
- Be a co-pilot to Support Functions in decision making through solicited and unsolicited advice based on financial analysis and in-depth knowledge of business operations.
- Support the overall governance cycle (Strategic Plan, Annual Plan and Latest Estimates) by working closely with the other controllers/analysts.
- Prepare and deliver streamlined & timely reports on quantitative and qualitative Functions/OpCo performance, including commentaries and KPIs, graphs, internal/external insights and/or benchmarks.
- Support preparation of Support Functions fund applications and cross-functional fund applications having a major impact on the OpCo strategic ambition realization. Execute post audits where relevant.
- Monitor actual cost development of OpCo as a whole and Support Functions specifically, provide early warnings on deviations, advise on corrective actions; analyse and explain OpCo working capital developments.
- Ensure reliability & integrity of accounting records (accounts and cost centres) and financial information (P&L and balance sheet) through regular controls and financial awareness of functions.
- Identify gaps in Support Functions processes, design, propose and implement solutions/controls to strengthen control environment and foster a culture of continuous improvement.
go to method of application »
Key Performance Areas would include, but are not limited to:
- Preparation of pumps, filters and pipe lines.
- Tank reading and sampling as required.
- Maintaining effective 5S housekeeping and safety practices.
- Filtration / Blending and other general cellar duties as and when required.
- C.I.P. Tanks
- Active involvement in the departments MDT
- Ensure highest possible productivity in the workplace
- Assisting with stock take
The successful candidate must have the following experience/skills:
- 1-3 years Proven experience in a Cellar environment
- Ability to work accurately under pressure and cope with the physical demands of the position
- Knowledge of safe working procedures.
- Attention to detail and accuracy is essential with good product knowledge.
- Must be an action & self-driven, motivated person
- Team player.
- Proven numerical; verbal and written communication skills are essential.
- A desire to achieve beyond expectations.
- Willingness and ability to work shifts and overtime.
Qualification required:
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Key Responsibilities
- Determine the most crucial needs of the RTM customers and carries out activities in collaboration with colleagues to ensure that these clients receive first-class customer care and service.
- Propose a strategy and objectives to manage the various RTM accounts and implements these upon approval by the Divisional Manager.
- Conducts continuous market analysis and research on the dynamics of the account, seek new opportunities for growth, defines a documented route to consumer plan and understands the volume flow.
- Manages adherence to Trading Term contracts and conducts regular customer account reviews to analyse opportunities and improve performance.
- To be a trusted advisor, manages conflict and comes up with effective negotiation and sales strategies by RTM account.
- Effectively use trade maths and analytical skills to drive commercial conversations with customers.
- Manage stock cover ensuring no incidence of out of stock and manages Quality of stock according to HEINEKEN global rules.
- Work with our External Service Providers to pull stock out of these outlets
- Takes full responsibility for the assigned accounts volume, revenue and profitability targets.
- Achieve sales volume and market share targets in the Wholesale and Distributor channels.
- Implement the National/Regional/Divisional and team driven promotions according to the Trade Marketing Cycle Plan.
- Seeding New Product Innovation and existing portfolio of brands.
- Ensure Channel specific PICOS is effectively executed and entrenched within the channel.
- Ensure BTL merchandising execution according to regional marketing plan.
- Manage price to National recommended selling prices per segment guidelines.
- Budget control and operational reporting.
Relationship Management
- Develop and manage sound customer relationships.
- Sound internal key stakeholder relationships maintained.
- Own the NewCo joint Business Plan/Trading Term agreement on outlet level.
- Direct engagement with relevant National KAM’s on annual plans and quarterly reviews.
- Handle customer and consumer complaints and queries.
- Manage product quality according to HEINEKEN quality standards.
- Manage sales administration requirements.
- Weekly Engagement with Bulk Breaker team.
- Weekly Third Party engagement with Sebenzela.
- Understanding Excellent Outlet Execution Guidelines.
- Manage/comply Account/Customer information confidentiality.
Key Attributes and Competencies
- Entrepreneurial Drive
- Well rounded Commercial Acumen
- Persuasiveness and well developed selling ability.
- Excellent verbal ability and communication skills.
- Ability to plan effectively and execute plans.
- Sound interpersonal skills, creativity and ability to mix with other people.
- Ability to apply self-management practices.
- Ability to manage territory. · Strong achievement orientation
go to method of application »
Key Responsibilities
- Maintaining and developing relationships with existing and new customers.
- Achieve monthly sales targets through new business and upselling current customers.
- Use data to inform customers’ understanding of which products can help them reach their goals and how to achieve this.
- Identify and pursue new business opportunities and maintain a healthy pipeline for future deals.
- Present products to customers in a professional and knowledgeable manner
- Conducting market research to keep up to date with industry trends and competitor activity.
- Build and maintain a strong brand image.
- Communicate and collaborate with other members of the sales and marketing team.
- Drive and maintain Accessibility, Affordability, Availability and Activation
- Run price driven promotions.
- Maintain call strike rate in accordance with targets.
- Share and implement new ideas regarding sales and improving effectiveness of the sales teams and/ or the effectiveness of marketing activities.
- Take responsibility for personal improvement and skills development.
Experience
- A minimum of 3 years of sales experience
- Relevant experience within the Alcoholic Beverage or broader FMCG industry would be preferable.
- Proven track record of meeting or exceeding sales targets
- Numerical and business acumen experience
- High levels of energy, persistence, drive as well as a sense of urgency.
- The ability to work optimally in a high performance and competitive environment.
- Ability to plan realistically and take action to deliver on time.
- Excellent negotiating skills to gain commitment to solutions by using your influencing and networking skills.
- Have a passion for customer service by making clients and their needs a primary focus.
- Strong analytical and problem-solving skills.
- High versatility to adapt to changing environment.
- Ability to effectively manage customer relationships.
- Ability to communicate effectively across all levels.
go to method of application »
Key Performance Areas would include, but are not limited to:
- Transfer of bulk spirits in processing department
- Oversee the offloading of liquid sugar, Marula pulp, rebate wines, distilling wines and other raw products for distillation.
- Fermentation of Marula pulp
- Oversee the blending of product
- Oversee the loading of spirit products
- Supervision of subordinates
- Preparing of samples for testing and/or Organoleptic assessment
- Assist in the monthly Bulk Stock Take process.
- Execution of daily tasks and activities to achieve departmental targets.
- Ensure daily tasks are done to correct company procedures and work instructions.
- Compliance with OHSAct standards
- Effective Record-keeping
- Maintain cellar hygiene standards.
- Drawing and testing of production tank samples
- Apply strict and accurate loss control.
- Active participation in TPM team activities
- Participate in effective problem solving
- Ad hoc duties when required
The successful candidate must have the following qualification, skills and experience:
- Minimum Grade 12 or equivalent
- At least 2 years’ experience in a Cellar environment, preferably in a supervisory capacity
- Ability to work effectively under pressure in a fast-paced environment
- Knowledge of safety procedures and housekeeping standards
- Willingness to work extended hours (overtime) and/or irregular hours when required
- Ability to use own initiative
- Excellent interpersonal and communication skills
- Good organizing, coordinating and planning skills
- Energetic self-starter who can work effectively with minimal supervision
- Punctuality and Attendance reliability
Method of Application
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