Job Openings at Woolworths

Introduction

• To drive service excellence & continuous improvement in online operations through a partnership with stores & our service partners

Job description
Systems

• Support rollout of new processes/initiatives and system enhancements driving any process optimisation opportunities or meeting statutory requirements
• Ensure system process compliance in line with agreed procedures
• Become SME in in store picking application to support problem solving and to drive enhancements.
• Weekly incident review with IT business partners to identify failure points and track any system enhancements impacting processes and efficiencies in store

Stores

• On-going review analysis & measurement of all online store processes in partnership with store/div ops teams to identify key focus areas and agree action plans
• Drive service and process improvements with internal & external partners
• Identify optimisation opportunities by analysing and interpreting data outputs from both internal and external sources to ensure process compliance aligned to KPI’s
• Drive corrective actions by identifying failure points through analysing & sharing key performance reports
• Identifying store training needs through store visits/performance reviews and provide support
• Facilitate monthly performance discussions with stakeholders  in order to drive service improvements and identify system enhancements

Customer Service Centre/Customer

• Daily monitoring & management of store and call centre escalations in order to drive resolutions and doing root cause analysis.
• Support  the rollout of peak plans by co-ordinating with all relevant stakeholders (divisional operations, call centre & delivery partners)
• Establish weekly feedback sessions with the CSC to identify current pain points  

Trade

• Review and brief stores and CSC  on all promos and events which could have an impact on order and call volumes
• Enable trade discussions with stakeholders to review product limits, availability and any triggers impacting store operations and the customer experience

COMPETENCIES

• Strong customer service orientation
• Strong analytical skills through use of data and process reviews
• Good communication skills – verbal and written
• Able to plan, co-ordinate and work in a pressurized environment
• Able to collaborate
• Able to build relationships
• Able to manage stakeholders (internal & external)

Minimum requirements

• Relevant degree / diploma
• Relevant work experience (3-5 years Retail/Supply Chain/Online Experience at a supervisory/management level)
• Understanding of store operational policies & procedures
• PC literate (proficient in excel at intermediate level)
• Flexibility - Able to work extended hours/weekends over peak periods
• Able to travel

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Introduction

• The Engineering Manager: Data leads two dynamic teams — one focused on on-premise data solutions and the other specialising in AWS-based cloud data engineering. This role is about more than just managing data systems, it is about shaping the future of how the organisation leverages data to drive insights, innovation, and efficiency. By ensuring seamless integration between on-premise and cloud environments, the Engineering Manager: Data enables the business to make informed, data-driven decisions while optimising performance and scalability.

Job description

• Design and implement scalable, secure, and high-performing data architectures across both on-premise and AWS-based cloud platforms.
• Establish best practices for data ingestion, transformation, storage, and retrieval, ensuring efficient and reliable data processing.
• Oversee and optimise ETL processes for the Oracle Data Warehouse, while leading the adoption of modern data pipeline architectures in AWS.
• Ensure strong data governance, security, and compliance frameworks to maintain data integrity and accessibility across both environments.
• Optimise data processing and storage for cost efficiency, speed, and scalability.
• Partner with data science, and data visualisation engineering teams to support advanced analytics and reporting needs.
• Drive the adoption of modern data technologies such as Spark, Kafka, Airflow, and NoSQL solutions, balancing innovation with stability.
• Oversee CI/CD processes for data pipelines, ensuring agile, efficient deployments across both teams.
• Develop and mentor a team of high-performing data engineers, fostering a culture of collaboration, innovation, and growth.
• Implement disaster recovery and high availability strategies, ensuring business continuity for critical data systems across Oracle and AWS.

Minimum requirements

• Bachelor's or Master's degree in Computer Science, Data Science, Engineering, or a related field.
• Minimum 6 years of experience in data engineering, with at least 2 years leading hybrid (on-premise & cloud) data teams.
• Proficiency in SQL (Oracle, Redshift), and Python for data processing and automation.
• Strong experience with on-premise Oracle Data Warehouse and OLAP cubes.
• Expertise in AWS cloud data architectures (S3, Redshift, Glue, Lambda, EMR, Kinesis, DynamoDB, Athena).
• Deep understanding of ETL pipelines, data lakes, data warehouses, and real-time stream processing.
• Experience with CI/CD for data workflows and version control (Git, Jenkins, Terraform).
• Knowledge of data governance, access control, and compliance frameworks across hybrid environments.
• Ability to lead and mentor two teams of data engineers, fostering collaboration and professional growth.
• Strong capability to translate technical solutions into strategic business value.
• Excellent communication skills, with the ability to engage stakeholders across various levels of the organisation.

ADDITIONAL CRITERIA

• Strategic Thinking: Ability to define and execute a long-term vision for data engineering in both on-premise and cloud environments.
• Collaboration & Communication: Works effectively with business and IT teams to ensure seamless integration of data solutions.
• Problem-Solving: Proactively identifies and resolves challenges in data processing and infrastructure.
• Continuous Learning: Keeps up with the latest developments in data engineering, cloud technologies, and industry best practices.
• Adaptability: Thrives in a fast-moving, evolving technology landscape, adjusting strategies as needed.
• Cultural Fit: Demonstrates integrity, accountability, and a commitment to fostering a collaborative and data-driven organisation.

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Introduction

• A dynamic team player is required to join our Foods Department, in order to provide the competitive edge through the delivery of quality, safety,availability and innovation sustainably.​

Job description

• ​Brand integrity, quality and product safety
• Quality monitoring and reporting
• Deliver to departmental operating plan and implement technical and science aspects thereof
• Ensuring legal compliance of all our products with due diligence in place
• Packaging development, with respect to legislation, functionality,business objectives and shelf life 
• Supplier management and ensure suppliers provide high quality,safe products consistently and according to Woolworths’ standards
• Educate, inform and share knowledge / information with team members, suppliers and the organisation appropriately
• Build customer trust by ensuring foods safety, quality and consistency of products, and preventing re-occurrence of noncompliance
• Developing and managing the new product development process for leading edge, innovative and high-quality products
• Effective engagement across foods as well as cross functional ​collaboration​

Minimum requirements

• ​BSc Food science / BTech Food technology / BSc Biotechnology degree with minimum 3-5 years’ experience
• Understanding of high/low risk processing including baking
• Knowledge of technical processes and principles (including HACCP, GMP, Supply Chain)
• Proven track record of relevant industry experience / knowledge across a wide range of product
• Technical product knowledge (including characteristics,raw material sourcing / manufacturing processes and quality /safety parameters)
• Knowledge of packaging functionality and application
• Ability to multitask and be agile
• Ability to identify problems and implement effective solutions in collaborations with supplier base
• Team player with ability to work effectively with a diverse group of people
• Outstanding and effective communication skills
• Quality / high standard mindset
• Innovation / continuous improvement mindset
• Apply food legislation requirements in the category
• Ability to work effectively and productively in a fast-paced,pressurised environment
• Developed sensory skills
• Business acumen, judgement and problem-solving ability
• Strategic development and planning skills
• Project Management Skills
• Networking and influencing skills
• Assertive communication and conflict handling skills
• Pro-active, innovative and entrepreneurial
• Flexible with ability and willingness to travel
• Ability to work productively in a stressful environment​

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Introduction

• To ensure accurate, timeous and complete back-office function is maintained

Job description

• Analyse and be able to account for foreign exchange transactions, including all back office work in both Tradecloud and manual system.
• Perform confirmations with the banks for CFC Funding
• Maintain records of SARB applications and submit renewal applications timeously
• Upload journals onto Oracle for banking transactions which occur
• Actively/ timeously resolve outstanding reconciling item
• Build strong relationships with banks and internal customers 
• Accurately balance and reconcile allocated accounts in accordance with accounting best practice
• Deliver accurate and timeous bank account reconciliations
• Bank rate uploads onto system and reasonability checks
• Analyse all CFC funding checks pre and post accounts being funded (non FBH)
• Prepare the CFC funding instruction letters
• Perform analysis on FEC position at month end and report (CRV and Foods)
• Manage non FBH forex on a manual system which requires attention to detail.
• Loading of payments, beneficiaries and suppliers on online banking
• Weekly preparation and payments for CRV CFC Funding
• Perform ad-hoc administration duties

Minimum requirements

• 3-year finance qualification     
• Working knowledge of Trade cloud system 
• Basic Accounting certificate and 3-years relevant industry experience
• Computer literacy – Oracle and Excel
• Understanding of accounting practices Understanding of foreign exchange
• Imports knowledge will be advantages 

Behavioural Skills

• Personal Effectiveness
• Passion for the brand and customers
• Thinking strategically and commercially
• Fast learner
• Delivering high performance
• Works well in a Team as well as independently.
• Excellent communication skills
• Making insightful business decisions
• Driving quality
• Planning and organising
• High attention to detail
• Ability to meet deadlines / Good time management / Task management?