Job Opportunities at Absa Group Limited (Absa)

Job Summary

• We are seeking a dedicated and knowledgeable Consultant for our Multi Currency Clearing & Vostro Client Services team. This role involves providing transactional support to foreign financial institutions (FFI clients) who transact across multiple currencies cleared through arrangements in South Africa. The successful candidate will manage cases (queries, investigations, and closures), maintain underlying transactional accounts and configurations, and advise on policies and rules impacting operational processes. Regular engagement with both our foreign institutional clients and internal teams is essential to ensure an efficient and effective currency clearing service.

Job Description

Key Accountabilities:

• Stakeholder Relationship Management: Build and maintain strong relationships with FFI clients and internal teams.
• MCC & Vostro Transactional Case Management: Handle queries, investigations, and closures efficiently.
• Maintaining Accounts and Customer Configurations: Ensure accurate maintenance of transactional accounts and configurations.
• Reporting and Miscellaneous Tasks: Provide comprehensive reports and handle various other tasks as needed.

Preferred Education:

• NQF level 5: Banking and Payments focus.

Preferred Experience:

• Working experience in international banking.
• 3 years’ experience in customer service.
• 3 years’ experience with ZAR domestic high-value interbank payments.
• 3 years’ experience with FFI clearing services (single or multiple currencies).

Knowledge and Skills:

• Understanding of international banking concepts and operational processes.
• Familiarity with relevant policy, regulation, and compliance requirements impacting FFI clearing services.
• Knowledge of FFI clearing services operational processes.
• Awareness of central bank policies as they apply to FFI clearing services.
• Insight into ZAR domestic interbank processes.
• Experience with African Currency Nostro providers and their processes related to FFI clearing services.
• Proficiency in SWIFT standards as they apply to the payment and cash management segment.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)
   

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Job Summary

• "SME specialists who engage with business units helping build out sustainable comprehensive reporting. Maintains a high standard acting as quality assurance as work is delivered. Delivers clearly defined asks to MI / BI / Visualisation teams
• Oversees and conducts the conversion of data into insights that will lead to informed business decisions. Works directly with stakeholders within the assigned departments. 
• To support and enhance intellectual business performance modelling and create measures that drive an optimal value management strategy. To enhance information in order to support optimal decision making."

Job Description

Key accountabilities 

Processes and Standards

• Act as a custodian and advocate for the delivery management framework (Safe) and standards adopted across all programmes and projects
• Engage the programmes and projects to ensure that framework and guidelines are communicated, understood and embedded
• Ensure that guidance on change processes is provided and adhered to by all project teams across Everyday Banking
• Contribute to Portfolio Enablement and Reporting centre of excellence with a focus to build skills and capability
• Proactively work to automate and use tooling wherever possible to drive efficiencies and optimize value

Delivery Oversight & Data Management

• Review delivery, check & challenge and identify trends for analysis and pro-active actioning Pro-actively review CRAIDS to provide cross portfolio implications or raise matters for escalation through the relevant forums Ensure data accuracy and integrity through monitoring of data exceptions and ensuring that project data is updated and accurate Facilitate the weekly portfolio delivery review meeting with Program Managers to reflect on weekly progress, bottlenecks, and improvements

Portfolio Reporting & Insights

• Produce the portfolio reporting and provide analysis and insights Provide support with reporting and insights to Change Council and other executive level management information requirements Provide reporting across demand, capacity, and resourcing to drive effective decision making

Education

• Bachelor`s Degrees and Advanced Diplomas: BMI - Business Management and Informatics

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Job Summary

Job Description

• Strong customer service skills and excellent problem-solving ability
• Organization skills; pay attention to detail and place emphasis on follow-up.
• Furthermore, must be able to demonstrate ability to work well in a team and both listen and communicate effectively.
• Show a high level of professionalism and courteousness. These individuals should work well under pressure
• A Self-starter with hands-on mentality
• Our internship programme will give you exposure to the Home loans Sales and Service Enablement areas for a period of 12 months. Successful candidates should commit to complete the on- the- job training.

Essential Requirements

• Candidate should be aged between 18-30 years
• Applicant must attach detailed CV containing all the relevant contacts and references
• Applicants should include copies of their certificates, identity card and proof of address
• Candidate must be a South African citizen or a permanent resident
• A completed Degree/or equivalent NQF level 7 qualification
• Applicant should be proficient in English
• Applicant must not be employed
• Applicant must not be registered with any other learnership / internship at the time of making application
• Applicant must not be registered with any other learning institute, and or currently studying.
• Candidate should be computer literate
• Applicant should be a team player and self-motivated person
• Candidate should be flexible and demonstrate willingness to learn and work

Duration

• This is a 12 months internship programme
• Every candidate must meet be available for the full 12 months programme.

Stipend

• Successful candidates will receive a monthly stipend
• Recruitment process and risk check requirements:
• Complete online occupational assessments
• No criminal record
• No false documentation
• References with previous employers
• Clear credit score
• No registered employee dismissal

Education

• Business, Commerce and Management Studies (Required)