Job Opportunities at Absa Group Limited (Absa)

Job Description

Customer service:

• Deliver customer service at first point of contact | Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing | Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management | Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer. | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
   

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Job Summary

• Are you passionate about finance and eager to make a significant impact in the world of Exchange Control? Do you thrive in a dynamic environment where your expertise can shine? If so, we have the perfect opportunity for you!
• Overall Job Purpose: As a Consultant: Exchange Control, you will be at the heart of our operations, ensuring seamless administration of Exchange Control in collaboration with the South African Reserve Bank (SARB). Your role will be pivotal in supporting various stakeholder units within ABSA and providing top-notch Exchange Control services through consultation and representation to SARB via Head Office Exchange Control.

Job Description

Key Accountabilities:

Administer Exchange Control:

• Compliance Champion: Vet transactions for compliance with Exchange Control Regulations and specific SA Reserve Bank approvals.
• Detail-Oriented: Allocate correct FINSURV reporting categories and sections of the Currency and Exchanges Manual for transactions.
• Client Liaison: Engage with clients on Exchange Control matters and escalate transactions requiring SA Reserve Bank authorization.
• Account Management: Approve the opening of Customer Foreign Currency Accounts and ensure timely submission of Exchange Control Applications to HOEC.

Deliver First-Class Exchange Control Advisory Service:

• Customer Service Guru: Provide exceptional customer service and support to clients and internal stakeholders.
• Problem Solver: Apply your specialist knowledge to solve problems and continuously improve processes and product offerings.
• Relationship Builder: Build and maintain strong relationships with clients and internal stakeholders.

Risk and Compliance:

• Risk Aware: Stay alert to potential risks from customer transactions and ensure full compliance with ABSA’s risk and compliance policies.
• Regulatory Expert: Keep informed of suspicious transactions and complete all required training.

Networking:

• Connector: Establish and maintain professional relationships with clients and internal stakeholders to ensure optimum service standards.

Self-Development:

• Lifelong Learner: Continuously update your knowledge of the Wholesale and Corporate Banking environment, processes, and products.
• Skill Enhancer: Pursue opportunities for further education and training to enhance your skills and knowledge.

Education and Experience Required:

• NQF Level 5: Grade 12
• Minimum 3 years of General Banking experience
• Minimum 1 year of Exchange Control / Forex experience

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• The Compliance is looking for someone who is passionate about technology, who has experience working  with technology infrastructure and systems analysis.  The successful candidate will join the Compliance Monitoring & Testing team to ensure adherence to relevant laws, regulations and internal polices of the business and execute monitoring assignments in accordance with the Group Compliance Assurance Methodology, relevant policies, procedures and quality standards.

Job Description

• Execute all of the monitoring/audit phases - planning and scoping (identification of risks and controls), fieldwork (execution of design and operating effectiveness assessments) and reporting (ensure audit observations and planned actions are agreed with management for factual accuracy).
• Ensure that delivery adheres to the Compliance Assurance Methodology and quality standards.
• Prepare monitoring/audit observations and make sure that they are concise, factually accurate and cover all of the significant issues. The observations must be insightful, address the root causes, and have agreed actions that fully mitigate the risk.

Stakeholder engagement and Portfolio management

• Develop and maintain relationships with business (including 1and 2 Line of Defence) and actively monitor the compliance risk profile of the business to inform assurance planning, reporting and delivery.
• Support the Combined Assurance effort across the 3 LOD to strengthen the control environment.

​Knowledge and skills

• Practical experience of development and execution of IT General and Application Controls, analytics programs to assess risk and related control environments as part of an internal or external audit role/function, or as part of a risk management function
• In-depth working knowledge of GRC systems and integration with Data Lakes (e.g. Auditbond, Archer GRC, Hadoop & AWS Data Lakes)
• In-depth knowledge of relevant financial regulations and industry best practices.

Advantageous:

• Practical knowledge of data mining, data analysis and visualization techniques
• Advantageous - Cyber security skill and experience such as security assessments, firewall wall configuration, DevSecOps, etc.
• Experience doing technology or cyber security audit or assurance work
• CISA - Certified Information Systems Auditor; CIA - Certified Internal Auditor;  CFSA - Certified Financial Services Auditor; CCSA - Certification in Control Self-Assessment
• Cyber security industry accreditation/certification (e.g. CND, S+, CEH, ISO 27000)
• Knowledge of data Visualisation/Dashboards tools/RPA

Education

• B Degree (e.g. Commercial, Informatics, Statistics, Computer Science, Audit)
• Programming / software development experience
• Min of 5 years in compliance, risk management or audit within a financial institution

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Job Summary

Optimise the profit and economic value of portfolios of Growth Business key account clients requiring medium to high complexity commercial banking requirements by focusing: 

• Origination efforts to quire new clients; 
• Cross-sell to existing client base; 
• Coverage efforts to service clients in accordance to the segment CVP

Job Description

• Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients (70% Islamic Base), differentiated by the level of complexity of the client base
• Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
• Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Summary

• Optimise the profit and economic value of portfolios of Small Business key account clients requiring low to medium complexity commercial banking requirements by focusing: a) origination efforts to quire new clients; b) cross-sell to existing client base; c) coverage efforts to service clients in accordance to the segment CVP

Job Description

• Relationship Management: Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs. | Client Solutioning: Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams. | Manager Risk Assessment: Take ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments | : | : | : | : | :

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
   

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Job Summary

• To provide a solution orientated service to customers in Short-term Insurance risk and give advice.  To provide solutions for the client's short-term insurance needs in both Commercial and Personal Lines. To service customers on request and regularly reviewing the client's portfolio in order to build a sustainable client base.

Job Description

• Establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, Product providers, Virtual Advisers and Virtual Agents). Telephonically meet sales and/or growth targets. Personal Development: Manage own broker practice.
• FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):
• FSCA-Approved Qualification
• Regulatory Exam for Representatives (RE5)
• Experience As Per the FAIS Act
• Product Specific Training once Onboarded
• Class Of Business Training
• Continuous Professional Development
• Attest To Honesty, Integrity, and Good Standing

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
   

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Job Summary

• A successful Business Analyst is a self-starter that has a passion for solving business problems. They have growth mindset and a willingness to learn. They work well within a team and are able to manage their own time and work deliverables effectively.

Job Description

Business Analyst Graduates will be exposed and developed to: 

• Follow an approach defined by the team  
• Responsible for gathering requirements from business and creating enabling documentation (Business Requirement Definition, User stories and user acceptance criteria) with the support of and according to the standard set by the Lead/senior Business Analysts which will be required by implementation teams i.e. designers, developers, testers etc.
• Support the Business Analyst/Senior business analyst with requirements tracking
• Support the implementation of business initiatives and projects
• Under the direction of a senior business analyst provide documentation support for requirements gathering; process analysis; gap analysis; design of new functionality.
• Work closely with various business units to gather and document business requirements
• Participate in project walkthroughs: business requirements walkthroughs, design walkthrough, functional test plan reviews and implementation sessions
• Conduct JAD sessions to understand business requirements and business needs  
• Execute on business analysis work based on steer from the business analyst lead/senior business analyst  
• Adapt requirements based on feedback from business and team leads   
• Present analysis work back to business stakeholders with the support of business analyst leads/senior business analysts   
• Be an advocate and representative of the business analysis methodologies and practices.  
• Create final requirements package  
• Apply best practice standards in developing requirements with the support of senior business analysis  
• Align the requirements to designs to ensure consistent requirements across the Absa ecosystem  
• Continuously build your own expertise by, for example, actively seeking and incorporating feedback, and following external trends and best practices.  

Field of study

• Has NQF level 7 or higher or is busy studying and plan to obtain this by end of 2024
• Recommended study fields are Business Administration, Information Technology, Computer Science, or a related fields

You are required to submit a cover letter addressing these questions:

• Telling us about yourself, including where you based and
• Why you’re interested in business analysis as a career.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
   

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Job Summary

• To provide banking services accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs). 

Job Description

• Customer service: Deliver customer service at first point of contact | Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing | Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management | Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer. | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
   

go to method of application »

Job Summary

• Design Graduates will get exposure into working within well-established teams to solve design problems. Design Graduates will learn how to contribute to product and service teams by solving specific functional-level design problems.
• Design Graduates will learn how to follow the established standards in their discipline.  
• Design Graduates have a passion for one or more of the core design disciplines (user experience design, user interface design, service design, customer research, prototype engineering and content strategy) and continually grow by contributing to one project at a time.   
• A successful Design Graduates is a self-starter that has a passion for solving problems and creating solutions for customers. They have growth mindset and a willingness to learn. They work well within a team and are able to manage their own time and work deliverables effectively.

Job Description

Design Graduates  will be exposed and developed to: 

• Follow an approach defined by the team  
• Conduct research (primary and secondary) to understand users pains, gains and needs  
• Execute on design work based on steer from design project leads  
• Adapt designs based on feedback from customers and team leads   
• Present design work back to business stakeholders with the support of design project leads   
• Be an advocate and representative of the design thinking methodologies and practices.  
• Create final production ready designs  
• Create creative and innovative design solutions to create a world-class customer experience 
• Contribute to the design within the project  
• Apply design thinking and best practice standards in developing design with the support of senior designers  
• Leverage insight and data, such as market analysis, customer feedback, and user research analytics to ensure that products/services/solutions are truly designed around the customer and deliver improved experience  
• Design mock-ups and prototypes as necessary for each stage of the project, continuously iterating to achieve the optimal output  
• Align the design to the design standards and brand guidelines to ensure consistent experience to the customer across the Absa ecosystem  
• Continuously build your own expertise by, for example, actively seeking and incorporating feedback, and following external trends and best practices.  

Field of study

• Has NQF level 7 or higher or is busy studying and plan to obtain this by end of 2024

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)