Job Opportunities at ANEW Hotels & Resorts

Job Advert Summary    

The successful individual will be responsible in ensuring the entire hotel, all Guest’s Rooms and Public Areas are cleaned in a consistent and professional manner, creating results that contribute to the mission and overall success of the Company.

Minimum Requirements    

• Hospitality certificate or management diploma will be advantageous.
• +2 years in a 4-star unit as Executive Housekeeper or Room Divisions Manager
• Knowledge of the Opera -Property Management System essential
• Must be computer literate (Microsoft Office – Word, Excel, Outlook & Explorer)
• Good planning, organizational and time management skills
• Ability to work accurately under pressure.
• Must be guest service driven.
• Ability to work shifts.
• Excellent communication skills – verbal, written and telephonic.
• Must be able to use initiative & work unsupervised.

Duties and Responsibilities    

• Responsible for the overall running of housekeeping department of the hotel, cost effectively and to required standard, in accordance with the Hotel’s operational requirements.
• Supervises all personnel in these departments.
• Check all rooms on cleanliness, readiness and maintenance issues and is responsible for ensuring the Minimum Standard Operating Procedures are being met.
• Responsible for staff training
• Forecast anticipated volumes of business and schedule staff accordingly.
• Maintain records of stock taking and working to our budgeted amounts of guest supplier and other consumables.
• Responsible for the control of all stock, operating equipment, maintenance, and cleaning of cleaning equipment. 
   

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Job Advert Summary

The preparation and delivery of high-quality, food, deserts and pastry items in a busy restaurant and function kitchen. Also be able to undertake a varied list of food preparation for the kitchen daily, according to the required standards of the hotel.

Minimum Requirements    

• Matric, tertiary qualification would be added advantage
• +2 years experience as a Chef 
• Ability to work in a fast paced kitchen

Duties and Responsibilities    

• Ensure stocks are neatly packed in order to get an accurate count.
• Assist in checking, daily stock par levels to be maintained for fridges, freezers, dry stores, consumables and operating equipment     
• Operating equipment to be checked and stored in a secure place
• Products used must always be of the highest possible standard and rotated and received according to official Hotel policy.               
• Stock requisitions to be checked against actual issue and any discrepancies to be reported to person who ordered/issued immediately.

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Minimum Requirements    

• Must have Grade 12, a tertiary qualification will be an advantage
• Must have at least 5 years of Hotel Sales experience
• Ability to work accurately under pressure
• High level of customer service, disciplined, organised, attention to detail, and deadline driven.
• Excellent Communication Skills in English, IsiXhosa, IsiZulu or Afrikaans will be advantage
• High degree of self-motivation and ambition
• Must have own vehicle

Duties and Responsibilities    

• Conceptualises the sales strategy and tactics plans for the Hotel(s).
• Attends regular Sales meetings with the Sales and Marketing Director, CEO, CFO, and General Manager’s, publishes appropriate minutes of the meetings.
• Carries out continuous market research in respect of the target market served by the Hotel(s).
• Produces reports as required by Hotel Management / Head Office.
• Maintenance and co-ordination of all sales and marketing spend within budget guidelines.
• Ensures that competitive activity is monitored regularly and reported upon as required by the company.
• Ensures that all sales and marketing actions are measurable and routinely reports on these actions through statistical reports and comparatives to targets.
• Build relationships with internal and external stakeholders.
• Coordinates and distributes promotional materials to sales agents, central reservations systems and third-party agents.
• Compile quotes, contracts, and invoices.
• Develop and maintain a database of commercial, retail, travel and organizational contracts to ensure maximum sales.
• Undertake to predetermined levels, direct telesales and sales calls (face to face) to potential and established clients in the area. (Allocation of Clients/ areas will change from time to time as per Company’s requirements).
• Achieve the sales targets as set.
• Attend travel functions, e.g. fairs, trade shows, exhibitions and events in a participative or observer status.
• Visits key clients and prospective key clients and attends workshops and trade-shows as required.
• Maintain daily contact with GM, reservations and banqueting to develop working relationship and to have a constant awareness of trends within the hotel.
• Ensure good product knowledge of all properties in the Anew Hotel group.

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Minimum Requirements    

• Matric (Grade 12)
• Pastel knowledge essential 
• Previous hotels experience an advantage, preferably in a similar position.
• Opera and F&B point of sale knowledge essential.
• Excellent communication skills, verbal & written.
• Fully literate and numerate (able to perform relative calculations, statistics and be able to interpret basic accounts and financial statements/reports/invoice.

Duties and Responsibilities    

• Checking back-up documentation obtained from receiving against summary of purchases.
• Inputs invoices and Requests for Credit/Debit notes into Accounts Payable
• Prints payment requests/cheques/EFT summary and submits them to the Financial Manager and General Manager for signature/payment.
• Reconciles suppliers’ statements against invoices and Requests for Debit/Credit Notes
• Ensures that supplies are paid timeously and that settlement discounts are obtained wherever available.
• Ensures integrity of procurement platform.
• Assists with audit requirements at year end.