Job Opportunities at Backbase

Delivery Manager
“Backbase delivers high-quality digital transformations with a global reach and local presence! With huge customer growth in Africa, we are looking for you to be part of this epic ride and guide our regional customers on their journey.”
You are the "getting things done" person dedicated to ensuring the success of the long-term and high-impact engagements for our strategic client relationships.
You will lead strategic delivery programs across regions in Africa, oversee multiple workstreams within one or multiple accounts, orchestrate cross-functional project teams, and collaborate with numerous vital partners.
Customer focus, a "can do" mindset, result orientation, persuasiveness, and negotiation skills are essential for a Delivery Manager. Your position runs across one to several client settings depending on client size. In addition, you must recognize yourself in the following competencies and experiences.

What you'll do

• Identify new revenue opportunities through lateral selling in partnership with the Account Executive to pursue and win those opportunities.
• Led multiple customer engagements simultaneously to drive business transformations and customer outcomes.
• Advise customers on how to best prioritise their digital roadmap so that it aligns with best practices, our business goals, and their business goals.
• Maintain consistent and highly successful delivery across all work-streams.
• Motivating and retaining a high-performing and engaged project team and adapting as needed (in conjunction with Account Executives, Vice Presidents, Directors, and Team Leads).
• You coach the team to enable a culture of excellence and customers in their understanding of Agile methodologies;
• You are a team player who stimulates and facilitates personal and professional growth in your colleagues. You will be measured on customer success, employee happiness, education, personal care, and team results.
• Accountable for providing regular status and financial reporting and managing account financials to achieve or beat 'as sold' project margins. Also, for program progress, performance, risks & issues, and status updates to Executive and Senior leadership.
• Partner with Delivery Managers and supply to improve the Backbase delivery process and methodology.

Who you are

• You have a minimum of 10 years of agile program management in banking and financial services IT
• You have experience with senior level stakeholder management in an international environment
• You have experience in an agile environment, experience with SDLC, SCRUM, and LEAN
• You have experience in distributed and remote agile delivery
• You have excellent oral and written communication skills in English
• You have experience in managing teams of direct and indirect reports
• You have worked with customers in large, complex organisations
• You are able and willing to travel occasionally in Africa 
• Advantageous: Experience in technical or management consulting.

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Solution Architect
Backbase delivers high quality digital transformations with a global reach and local presence! With a huge customer growth in the Middle East we are looking for you to be part of this epic ride and guide our regional customers on their journey.
As a Solution Architect, it’s your job to ascertain that envisaged solutions become reality. Taking this client-facing role, you are equally comfortable in deep-dive technical workshops and in board-level sales presentations. Having earned your stripes in designing web-based architectures, you have no problem finding the scope in large-scale, complex projects.
To the development team, you are the vital mainstay during processes of implementation. To customers and partners, you are the expert liaison with a keen feel for their needs. So besides being a great technician, you are also a considerate companion who delivers remarkable results on a continuous basis.

What you'll do
You will be part of the development team in which you will fulfill a leading role only gained by excellent performance. Talking highly specific technical details as well as discussing general business outcomes, you comfortably translate customer requirements into a distinguished design. You dedicate yourself to security, deployment, performance, caching, sizing, scalability and serviceability.
You know our projects are to be delivered according to briefing, time and budget, but you also know our technicians need their space to build the solutions you’ve defined. By creating structure and clear explanations, you provide guidance and oversight to your team.
Also part of the job is creating technical architecture documentation; working with the QA lead to define the test strategy; leading DevOps to define and implement CI/CD pipelines; ensuring that implementations meet non-functional requirements, and you will be traveling a significant amount of the time, spending time on-site during the inception phase and when providing training and workshops.

Who you are

• Your knowledge of the Java platform exceeds our expectations;
• You have experience with Spring, Maven and Jenkins;
• You have a demonstrable understanding of Service Oriented Architectures (SOA), as well as Micro-Services Architecture;
• You know JavaScript frameworks, MVC patterns and principles of REST APIs, ideally including RAML and/or OpenAPI, are second nature to you;
• When we ask you about architectural frameworks, you easily dig up your knowledge and best practices;
• You have professionally worked with Enterprise Integration Patterns and Frameworks;
• And let’s not forget your broad, operational knowledge of application servers, databases, load balancers and other infrastructure components required to deploy web applications in a highly available and scalable environment;

Last but not least, you have excellent communication and presentation skills in English.
We will be extra happy if you:

• You have created solutions for financial services (especially banking);
• You have experience with Portal/Web Content Management;
• You are familiar with architectural patterns, such as Microservices, CQRS, event sourcing;
• You have experience with server virtualization and containers technology such as Docker, VMWare, HyperV;
• You have professionally used Integration Platforms, API Gateway, etc.