Job Opportunities at Believe Resourcing

The Role

• The Bid Manager is responsible for working primarily with the Executive Vice President (EVP) Sales Support for the on-going management of new business opportunities with market leading clients based in US, UK and Australia. This will include both managing the bid processes through the development of sales collateral as well as responding to RFIs (Requests for Information) and RFPs (Requests for Proposals).

Experience & Qualifications Required

• Knowledge of bid management – ideally with international clients
• Experience in a similar role for an outsourced service provider ideally within a contact centre environment
• Project management
• Experience within the contact centre environment
• Degree or equivalent level of education

Behavioral Competencies & Personal Attributes

• Excellent written and verbal communication skills
• Strong organizational skills
• Deadline, performance & delivery focused
• Commercially oriented
• Ability to handle a variety of projects simultaneously
• Relationship building & working with others
• Personal organizational management skills
• Energy
• Credibility
• Tenacity
• Driving for results

Key Responsibilities

• Manage bid response inputs from a variety of stakeholders, typically involving contributions from operational and technical teams
• Contributing to the written proposal - both in terms of content and presentation
• Ensure timely delivery of compliant and commercially sound bids which meet the client's requirements
• Development of new and enhancement of existing sales collateral
• Supporting the business development teams across our client's market geographies
• Provision of support for client visits and presentations

Desired Skills and Experience

• Project Management, Organizational Skills, Call Centre Management, Presentation Skills, Contact Centre, Bid Management

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Role

• To produce professionally written proposal and pitch content that superbly articulates our client's value proposition, their win themes and the solution narrative. This is a key role within the Sales Support team that requires a forensic attention to detail, the ability to work under pressure and ability to meet demanding deadlines.
• In tandem with producing winning bids, you will have ownership of coordinating / managing and updating our bid knowledgebase. Content for this knowledgebase will come from bids you have written and the library of case study material and other relevant sales collateral that you have created and maintained.

Key Responsibilities

• Respond to client requests for information, tenders, proposals and quotations, within stated deadlines and to a high level of quality
• Writing compelling sales proposals and bids using persuasive writing skills
• Write / edit / re-write proposal responses covering a range of service components from operational delivery and service quality management to the recruitment and training of a whole new delivery team.
• Ensure win themes are articulated in such a way to meet / exceed the client’s requirements.
• Deliver completed written proposal responses to the Bid Manager within agreed RFP deadlines, escalating issues as required.
• Undertake market research for the kick off and solution meetings.
• Assist the Bid Manager in developing a proposal structure.
• Identify and re-work existing pre-written content where relevant.
• Identify all new proposal content for inclusion in the knowledgebase for re-use

Experience And Qualifications Required

• Proven skills in writing and editing proposal/document content within a complex business environment.
• Degree or equivalent years in industry

Bid Writer Job Description

• Previous experience of success within a dynamic, fast paced team
• Ideally having worked within a sales / marketing environment

Behavioral Competencies And Personal Attributes

• Creative and highly articulate
• Able to understand ideas quickly and express them clearly and positively in writing
• Capable of multitasking
• Excellent written and verbal communication skills
• Deadline, performance and delivery focused
• Able to work under pressure
• Time management / prioritisation skills
• Personal organisational management skills
• Energy
• Tenacity
• Forensic attention to detail and meticulous proof-reading skills.

Desired Skills and Experience

• marketing, Content Writing, Digital Marketing, Editing