Job Opportunities at Ernst & Young Global Limited (EY)

Job Summary

• The Senior Accounts Coordinator will make a significant contribution towards account management excellence in the firm’s priority accounts. They will do this by, collaborating with the Industry Leader and Global Client Service Partners (GCSPs), supporting the comprehensive execution of end-to-end account management strategies based on the Anatomy of a Priority Account Framework. The Senior Accounts Coordinator will report into the Industry Leader, and will also work closely with Account Teams, Sales and Delivery Teams as well as the broader Client & Industries (C&I) Team.
• As a strategic partner, the Senior Accounts Coordinator will manage a portfolio of priority accounts within the assigned industry, developing strategic insights into the accounts and facilitate crafting of tailored solutions to meet client needs. The role will require a proactive approach in leveraging EY’s ecosystems, capabilities and assets to drive client success, while also fostering knowledge sharing across accounts to enhance portfolio performance. Where required, the Senior Accounts Coordinator will immediately escalate matters to the Industry Leader or GCSPs for resolution.

Essential Functions of the Job

Strategic focus and alignment

• Understand and support execution of the Africa C&I strategy, focusing on the firm’s top priority accounts.

Know your customer

• Deep knowledge and understanding of the accounts being managed;
• Keep the account teams appraised on key developments in their accounts;
• Consolidate client insights from account meetings or one on one meetings with GCSPs and account Field of Play (FOP) Leaders / Engagement Partners (EPs);
• Be responsive to account team members and stakeholders, requiring information or support;
• Disseminate relevant latest news and developments to account teams; and
• Summarise or extract snippets from Analyst / Financial Reports into account insights.

Account management planning and tracking

• Understand the Anatomy of a Priority Account (AoA) Framework and champion application towards robust account planning, revenue planning and execution;
• Drive annual account revenue planning related activities with respective GCSPs, FoP Account Leaders and account teams;
• Own implementation of the AoA Framework and initiate regular reviews against planned milestones and targets;
• Run structured account meetings informed by the AoA Framework with GCSP and account teams as well as follow through with agreed actions;
• Highlight focus and support implementation of the firm’s big bets, alliances and managed services agendas;
• Support planning and facilitate execution of Account Based Marketing and other Markets related initiatives;
• Proactively highlight risks and issues with respect to realisation of the Account Plan;
• Manage implementation of C&I related client events such as showcasing EY solutions;
• Understand account support related processes and systems and ensure that data quality remains complete and accurate; and
• Creation of Account Portal with access provided to the account team.

Build relationships

• Develop strong internal relationships with keys stakeholders:
• Develop good working relationships with key client contacts;
• Update the relationship matrix in LENS/CRM;
• Update contact Management in LENS/CRM; and
• Identify FoP level or firm level thought leadership / point of views and ensure the same is shared with the client by the account team.

Pursuits management

• Has a good understanding of leads and opportunities that EY is pursuing in respective priority accounts;
• Accelerate pipeline growth through project managing strategic deals/pursuits, working alongside pursuits teams;
• Established relationships with the Procurement teams in priority accounts;
• Maintain access to the clients’ procurement portals, directs new business client enquiries to the right team and follow through to ensure proposal / feedback has been shared;
• Maintain high pipeline data quality (new opportunities, won opportunities and lost/declined opportunities); and
• Facilitate and track win/loss reviews, sharing feedback with GCSPs and account teams.

Client experience

• Deliver consistent high quality account management services to GCSPs and account teams;
• Champion and support the Industry Leader, GCSPs and account teams in continuously improving the client experience;
• Promote and facilitate use of the Wavespace for immersive client experiences;
• Encourage and facilitate use of the Wavespace for internal discovery sessions;
• Participate in completion of Expectations of Service Quality (ESQ) and Assessment of Service Quality (ASQ) interviews and surveys;
• Consolidate and analyse client experience related feedback and share highlights with GCSPs and account teams covering strengths and development areas;
• Plan, execute and track CX related KPIs including the no. of client touchpoints, CX score, Net Promoter Score, etc; and
• Build relationships and work with relevant teams including the General Counsel Organisation and Risk Management teams to expedite account related matters.

Revenue, sales and pipeline tracking

• Promote and leverage the available reporting dashboards and metrics – AoA Dashboard, Revenue Achievement Report, Sales & Pipe Report, LENS, etc;
• Drive regular tracking of Revenue, Sales and Pipeline against respective targets and advise the Industry Leader and GCSP on focus areas to improve performance;
• Ensure relevant stakeholders receive and understand reported data;
• Alert the GCSP and Account Teams, with proposed corrective actions, where there are anticipated challenges with meeting targets;
• Maintain the lapsed pipe rate under 5%; and
• Investigate and resolve instances of incorrect reporting.

Knowledge management

• Liaise with respective EY Knowledge professionals/ sector specialists to provide relevant knowledge and insights to account teams;
• Drive development of agreed client collateral e.g. periodic newsletters;
• Maintain catalogue and/or ensure catalogue of database of proposals submitted, key deliverables (non-confidential), case studies and credentials from Engagement Partners / Managers remain up to date; and
• Share/enable access to required collateral to enable GCSPs, account teams and pursuit teams to respond to client needs.

Learning and development

• Commit to on-going professional development, staying abreast of industry trends, EY offerings and account management best practices (e.g. Anatomy of a Priority Account Framework, Sector Training, Account Management Framework, Systems Training, Lead Badges, amongst others

Knowledge and Skills Requirements

• Deep understanding of industry and the implications for trends for clients and for offerings of EY;
• Excellent project management skills;
• Strong analytical and problem-solving skills;
• Proven ability to influence and build collaborative relationships with a wide range of stakeholders;
• Strong business and commercial acumen;
• Strong verbal and written communication skills;
• Exhibits drive and determination to overcome internal and external barriers and get results from people; and
• Is above average in competencies like Reporting, Data analysis, Business Research, MS Tools etc. 

Job Requirements

Education:

• University degree or equivalent related qualification.

Experience:

• 5+ years of relevant work experience; and
• Experience in a large Global organisation preferred.

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• As a senior consultant in EY Government Grants and Incentives team, you will have the opportunity to advise some of the largest companies in the world on the incentives available from the department of Trade Industry and Competition (dtic).

Key Responsibilities

• The Assist clients with quantifying opportunities to benefit from investment incentive grants and tax allowances.
• Assist clients with investment incentive and tax allowance compliance:
• Completing incentive grant and tax allowance applications.
• Advising clients on the identification of opportunities that their investments may qualify for investment incentive grants or tax allowances.
• Developing and operationalizing grant applications for investment projects.
• Completing incentive grant and tax allowance claims and managing to receipt of benefits.
• Understanding the impact of programme changes and investment project developments and impacts to accessing the investment incentive grant and tax allowance benefits.
• Assisting and advising clients with remedial actions.
• Identify new opportunities for new investment grant and tax allowance projects.
• Developing relationships with clients and administering authorities.
• Assisting the team with updating the consolidated tracker to monitor approvals and claim deadlines.
• Assisting the team the ad hoc administration, quality risk process and code management process.

Skills and attributes for success

• Organisational, analytical, problem-solving and communication skills.
• An excellent communicator, analytical, organised, structured, and result orientated approach to work.
• strong writing skills, ability to read, interpret and organise financial data
• Attention to detail.
• Good planning and organizational skills.
• Ability to work effectively under pressure.
• High multi-tasking and project management
• Self-driven, dynamic, and professional.
• An ability to work with people and always maintain a work / people skills balance.
• An effective time manager and project planner who is focused on delivering exceptional client services.
• An ability to maintain and develop relations with clients and administering authorities
• An ability to multi-task and manage a diverse portfolio of clients

Requirements

• B. Com Degree (preferably accounting major (or similar).
• Business acumen.
• Experience in understanding different industrial and manufacturing processes is preferential.
• Experience in an Advisory environment is preferred.
   

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Role purpose

• You will provide strategic and tactical support to pursuit teams in delivering high-quality pursuit materials, including coordination. You will assist in proposal development, manage timelines, and contribute to strategic communications that help EY win new business.

Where this role fits

• This role is part of EY’s Clients and Industries’ Business Development Strategic Pursuits team. You will work closely with Senior Partners, Client Executives, client service professionals, designers and account teams, to support pursuit activities and contribute to the success of strategic opportunities.

Delivery requirements

• You will be responsible for supporting the team in developing and implementing pursuit strategies, coordinating pursuit timelines, supporting proposal development, maintaining documentation, and ensuring adherence to EY’s brand and quality standards. You will also assist in preparing materials for client meetings and presentations.

Core responsibilities

• Manage the execution of the pursuit process, including the critical path, timeline, strategic communications process, and interdependencies on the firm’s largest and strategically significant pursuits.
• Assess the competitive landscape and help develop a differentiated win strategy focused on client priorities while protecting EY’s interests.
• Develop a relationship map and tactics to navigate the client buying process.
• Consult with Partners, Client Executives, and BD leadership to develop and implement pursuit materials designed to achieve specific results.
• Collaborate with the extended pursuit team to define, package, and articulate a compelling client offer across the scope.
• Provide ongoing proposal strategy and support, including planning the storyline/key messages and preparing the extended team for orals.
• Be responsible for the development of all client-facing, written deliverables (e.g., meeting documents, proposals, presentations) that adhere to the firm's style guide in collaboration with the Creative Designer for design and formatting.
• Author original content when critical and/or necessary (e.g., cover letter, executive summary) and leverage relevant firm resources to source non-critical, boilerplate content when appropriate.
• Build collaborative relationships with pursuit teams, including Service Line, Account, and Business Development leaders as well as Senior Managers, Managers, and Staff.
• Manage multiple proposals/priorities simultaneously.

Required experience and skills

• 4+ years of relevant experience in business development, marketing, or project management.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office, especially PowerPoint and Word.
• Ability to manage multiple priorities and meet deadlines.
• Detail-oriented with strong organisational skills.
• Must be able to operate in a fast-paced, deadline-driven environment.
• Solution-oriented with the ability to make sound recommendations and decisions.
• Self-motivated, resourceful, and able to work on one's own initiative with limited supervision.

Nice to have

• Experience in professional services is an asset.
• APMP, PMP certification is considered advantageous.
• Bachelor’s degree in Language, Communications, Marketing, or Business; a graduate degree or equivalent experience is preferred.

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• As an Assistant Manager in Finance Operate, you will play a pivotal role in delivering high-impact financial reporting services across multiple clients. This role demands agility, technical excellence and a consulting mindset – this means balancing client expectations, team leadership and structured delivery under pressure. You will manage client relationships, contribute to solution design and ensure delivery excellence across engagements. You will also be expected to embrace technology and data analytics to drive efficiency and deliver insights, contributing to the transformation of our engagement delivery model.

Responsibilities, Experience & Qualifications

Key Responsibilities

• Take primary responsibility for client engagement delivery, ensuring structured execution and proactive issue resolution.
• Review financial statements and month-end close processes, ensuring accuracy and compliance.
• Coordinate year end audit processes by managing deliverables, liaising with auditors
• Ensuring work is properly executed, documented and concluded in compliance with Q&RM standards.
• Mentor junior staff and foster a culture of learning and professional growth.
• Collaborate across service lines to deliver integrated solutions that meet client needs.
• Champion innovation and continuous improvement by leveraging technology and data analytics to enhance financial processes and client outcomes.
• Support engagement planning, proposals and performance metrics to drive business success.

Qualifications & Experience

• CTA or equivalent post graduate degree - CA(SA)/ ACCA/SAIPA with relevant experience.
• Up to 1 year post-article experience, ideally gained in a professional services environment.
• Demonstrated success in delivering accounting and tax services to clients, with a strong understanding of commercial, legislative and regulatory frameworks.
• Proven competency in applying global compliance processes and tools, with strict adherence to Quality & Risk Management (Q&RM) procedures.
• In-depth knowledge of IFRS and accounting principles, with specific exposure to IFRS 4 and IFRS 17 considered advantageous.
• Familiarity with the Companies Act and experience in multi-client environments
• Experience in utilising and deriving insights from ERP systems.
• Strong project management skills and the ability to self-manage and lead teams effectively to meet deadlines.
• Demonstrated ability to manage multiple stakeholders and competing priorities in a fast-paced, client-centric environment.
• A passion for technology, demonstrated through a history of leveraging tech-driven solutions in accounting practices.
• Proficiency in data analysis from an accounting perspective, with the ability to translate data into actionable insights.
• A proactive mindset with a history of proposing and implementing changes that result in operational improvements.
• A "Can do" or winning mindset, team player who is eager to drive change and modernise the workplace. 
   

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Job summary:

• As a member of the People Consulting team, focused on designing and implementing large-scale, complex, global transformation programmes across various sectors, you will join a talented group of professionals that help support and improve businesses through their various types of transformation.  

Key responsibilities:

As a Manager specialising in Change Management, you will be a key resource on business transformation projects for our clients. From a technical perspective, you will be responsible for the following:

• Developing and implementing a Change Management strategy that supports the organisation's vision and business objectives
• Leading Change Management initiatives across the organisation, including technology rollouts, process improvements, organisational restructuring, cultural change, etc.
• Overseeing a team of Change Management professionals, providing guidance, training and performance management
• Conducting impact analyses, assessing change readiness, and identifying and actively managing key stakeholders
• Designing and executing communication and engagement plans to ensure all affected parties are aware of the changes and understand their roles within the transition
• Creating training programmes and materials to facilitate effective knowledge transfer and skill development for changes
• Collaborating with cross-functional teams, including IT, HR, project management, and departmental leaders, to align Change Management activities with business goals
• Monitoring the adoption of changes and gauging the effectiveness of Change Management activities, making adjustments as necessary
• Managing resistance to change through proactive engagement, negotiation and conflict resolution
• Establishing metrics and KPIs to measure the success of Change Management efforts and report regularly to senior leadership

In this role, you should be able to deliver quality client service, analyse complex problems and deliver insightful solutions, while also managing resources to deliver on the project objectives. You will also be expected to have advanced written and verbal communication skills, excellent attention to detail, be able to engage in critical thinking, take initiative, and be able to quickly integrate into new teams and rapidly establish relationships both internally and externally. More specifically, the successful candidate should:

• Demonstrate technical competence in Change Management and take a practical / business-driven approach to solving complex client challenges
• Lead work streams
• Stay up-to-date with key technical and functional skills, as well as industry trends
• Go the extra mile to deliver high-quality deliverables
• Be able to influence and persuade clients and stakeholders to gain support for any major change initiatives and/or decisions
• Demonstrate leadership abilities and be able to coach and manage junior members of the team
• Encourage and facilitate collaboration amongst team members, and promote an inclusive working environment
• Be able to identify and help manage any potential issues and risks during a client assignment
• Contribute to business development and client pursuit activities
• Identify and flag any follow-on engagement opportunities
• Support and lead certain engagement activities from planning through to implementation
• Be able to remain calm and composed in stressful situations
• Be proactive and take initiative
• Be comfortable dealing with ambiguity,  embrace uncertainty and adapt swiftly to changing situations
• Be able to work in a fast-paced environment

To qualify, candidates must have:

• Relevant postgraduate qualification
• Certification in Change Management methodology (e.g. Prosci) is advantageous
• Relevant professional experience, for example, previous Consulting experience and/or experience in successfully leading and implementing Change Management programmes for  large-scale transformation projects
• At least 6 to 7 years’ experience in Change Management

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• The D365 Functional Consultant will provide in-depth knowledge of the Microsoft Dynamics D365 application and serve as a SME by evaluating the customers’ requirements, business processes and current issues to develop models and provide effective solutions offered by EY. We are looking to add a strong professional to our team that can bring an in-depth understanding of manufacturing which includes experience in production execution (production and T&L) and planning (master planning) within the areas of concentration such as discrete and process manufacturing, food and beverage, financial services, and wholesale distribution.
• The successful candidate will be an experienced, ambitious, energetic and self-driven D365 implementation consultant with a proven track record of experience in implementing Finance & Operations (F&O) solutions. If you have a keen interest in technological advancement, consulting and the implementation of software business solutions, this might just be the ideal opportunity for you.

Duties & Responsibilities

• Participate in discovery meetings with the client to understand current business processes that need to be incorporated into D365 FSC
• Work with the client to understand legacy data components and identify the appropriate location for such data in D365. Document mapping of that data for conversion by technical staff
• Validation of business practices and processes in Dynamics based on discovery analysis
• Conducting GAP analysis to determine the difference between application and business processes
• Identify creative solutions for processes that aren’t fully accomplished by standard D365
• Develop and deliver presentations to customers by outlining findings and recommendations to guide the implementation of the identified solution
• Translate functional business objectives and critical success factors into functional documents
• Configure application as appropriate to conform to business process definition
• Train users in a hands-on methodology and develop training documentation
• Provide on-going support to end users, assisting with trouble shooting or additional training via email, phone or site visits
• Maintain and expand client relationships through delivery of high-quality services
• Fully utilize Microsoft Technology and the Microsoft Azure Stack (LCS, BPM, VSTS, Task guides, PowerApps, Office 365, etc.)

Experience and qualifications

• 5+ years of significant industry experience
• 5+ years of D365 FSC/AX implementation experience required
• Minimum of 3 or more Dynamics full life cycle implementations
• Microsoft certifications in Dynamics D365 FSC/AX – highly desirable
• BA/BSc/BCom in Computer Science, or Accounting preferred
• Experience in product creation and management, trade agreements, procurement and sales
• Experience with intercompany activities
• Experience with multiple legal entries management
• Ability to guide workflow procurement process
• Experience with associated tools and technologies such as SQL Reporting Services are highly desirable
• Exceptional interpersonal, communication and relationship building skills
• Ability to work in a fast-paced environment and effectively meet deadlines
• Excellent demonstration and presentation skills
• A passion for client success and enthusiasm for the products we implement
• Ability to travel to provide services to clients

 Additional requirements (required):

• Strong interpersonal/relationship building skills
• Advanced level of experience in warehouse and or retail industry
• Desire to constantly assess and incorporate new technologies and software into their skillset
• Strong project implementation skills (planning, data conversion, module setups, training, project management, reporting)
• Ability to recognize and incorporate client needs at a worker level
• Proactive approach in communicating project status and project risks to all parties, internal and external
• Ability to work in a fast-paced environment and meet deadlines under pressure (conscientious)
• Ability to work independently as well as perform in a matrix project environment with cross-functional teams
• Structured approach to problem-solving and project execution. Good time management, well organised, consistently meeting commitments and creating high level deliverables.
   

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• The Client Technology Sourcing team supports key programs and solutions globally in partnership with our Client Technology and Service Line colleagues, continuing to enhance EY’s position as a technology driven industry leader. You may support these technology procurement requirements within this role.

Your key responsibilities

• Be a senior individual contributor on a Technology Procurement team aligned to one or more service lines, as well as client serving business units.
• May develop category strategies for assigned categories and areas.
• Stakeholder and supplier relationship management.
• Manage full lifecycle of contracts for assigned programs of work and key suppliers
• Proactively manage contract negotiations for assigned projects.
• Build and foster collaborative working relationships with EYT and other internal business partners.
• Supporting and leading stakeholders through the Onboarding of Technology Goods and Services end-to-end process.
• Socialization and facilitation of the Procurement policy and processes, ensuring that the project teams and stakeholders understand the value of the policy and adhere to it accordingly.
• Timely and frequent submission of management information, including project status and savings reporting.
• Supporting Supply Chain Services’ overall global strategies.
• Facilitation of any needed market research to identify potential suppliers, ensure competitive pricing and terms, etc.

Skills and attributes for success

• 7 - 10 years of experience sourcing technology goods and services. Combination of work and experience may be considered.
• Experience in a leadership position a plus.
• Business Degree or equivalent a plus.
• CPM, CIPS or similar Procurement certification is welcomed, but not essential.
• Good knowledge of IT suppliers and emerging technologies. 
• Experience working in an IT role as part of delivering technology solutions is a plus.

Ideally, you’ll also have

• Experience with senior stakeholder engagement, and the ability to collaboratively co-develop strategies and set and manage expectations.
• Comprehensive experience with negotiating contracts related to software licensing & rationalization, cloud-based solutions and professional services.
• Comprehensive experience with negotiating contracts globally and regionally.
• Experience of working in a Sourcing/Procurement/Supplier Management team in a complex and global environment.
• Strong influencing and networking skills as the organization relies on working in cross-functional teams across borders.
• Fluent, effective, transparent, and timely English communication skills required across multiple mediums (email, voice, IM, etc) in a global environment.
• The ability to independently manage and prioritize workload.
• Proficient organizational skills.
• Demonstrate a positive attitude and have an appetite for change.
• Provide exceptional Client Service.
• May assume counsellor responsibilities as part of the role at a future date.

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The Opportunity

• EY Forensic & Integrity Services practice help organizations protect and restore enterprise and financial reputation. Our professionals assistcompanies and their legal counsel to investigate facts, resolve disputes and manage regulatory challenges. We put integrity at the heart of  compliance programs to help better manage ethical and reputational risks. We understand how organizations navigate complex environments; how pressures, attitudes and culture influence employee actions; and how to leverage data analytics to improve compliance and investigation outcomes. We are committed to making integrity the cornerstone of a better working world. Our team is multi-disciplinary which includes amongst others, certified accountants, forensic accountants and technologists, certified fraud examiners, data scientists, data analytics professionals, anti-corruption professionals, certified expert witnesses, compliance professionals, money laundering and sanctions investigators, etc.
• Join our team and be part of the team that helps clients achieve their Integrity agenda. You’ll will also be introduced to career challenges that will take you into exciting new professional territory through diverse experiences, world-class learning and individually tailored counselling. We are looking for a Senior Manager from Investigation and Compliance to be part of our globally connected and culturally aligned Forensic & Integrity team.

Your key responsibilities

• Work and lead on challenging projects related to white collar crimes, fraud investigations, 
• Corporate compliance and Ethics, forensic accounting and financial and economic damages analyses, in a rapidly growing team with multidisciplinary skill-sets.
• Display understanding of client needs, priorities and anticipate related challenges
• Identify and resolve issues on your engagements demonstrating a broad technical and people skillset.
• Prepare work plans and review electronic data, accounting, financial and non-financial records. An ability to see the “wood from the trees”
• Ensure high quality working papers and analysis by team members
• Prepare client deliverables including forensic and investigation reports. Present findings to clients
• Liaise with senior client personnel, in-house counsel, external legal teams, witnesses and regulators
• Coach team members , contribute to the knowledge sharing culture of the team and hold difficult conversations.
• Effectively balance your personal commitments with your professional needs
• Engage and participate in Sales and Marketing efforts including building the profile of the practice and firm in internal as well as external events
• Keep abreast on regulatory/ business/economic developments and their impact on the solutions of EY Forensics.
• Meet mandatory compliance, learning and other professional requirements

Minimum requirements

• B.Com Honours (Accounting / Forensics studies) or LLB, with post graduate in Forensic studies
• 8 years’ experience in the Forensics field, of which at least 2 at Managerial level
• Certified Fraud Examiner and/or Forensic Practitioner -FP (SA)
• Based in Johannesburg and must be willing to travel locally, regionally and internationally.

Additional requirements

• Strong analytical and problem-solving skills. Skeptical yet practical mindset to assess situations and reach conclusions objectively. Natural curiosity and ability to ask better questions
• Self-awareness, respect for differences in individual style and background of your team members.
• Teaming and displaying strong interpersonal skills. Someone who is eager to learn,
• contribute and collaborate to support the achievement of a shared vision
• Strong time and organization skills, ability to adapt quickly to changing environments, determination and tenacity to see the matter you are working on to its conclusion 
• Proactiveness in sharing new ideas to support achievement of shared vision.
• Strong communication skills and command over spoken and written English.
• Other qualifications such as CFE, FP (SA) are valued.
• Leadership experience and proven track record in a challenging environment

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• The D365 Senior Functional Consultant will act as a subject matter expert (SME) in Microsoft Dynamics 365 Finance and Operations, with a focus on Supply Chain. This role involves evaluating client requirements, analysing business processes, and identifying operational challenges to design and implement effective, value-driven solutions using the D365 platform.
• We are looking for a dynamic and experienced professional who combines deep technical expertise with strong business acumen. The ideal candidate will have a successful track record in industries such as manufacturing, food and beverage, FMCG, financial services, retail, and wholesale distribution. This role is well-suited to someone who thrives in fast-paced environments, enjoys solving complex business problems, and is passionate about leveraging technology to drive transformation and efficiency. 

Duties & Responsibilities

• Lead in discovery meetings with the client to understand current business processes that need to be incorporated into D365 FSC
• Lead in design sessions with formulate the to be D365 solution.
• Work with the client to understand legacy data components and identify the appropriate location for such data in D365.
• Validation of business practices and processes in Dynamics based on discovery analysis
• Conducting GAP analysis to determine the difference between application and business processes Lead end-to-end implementations of D365 F&O Supply Chain modules.
• Configure D365 modules including Inventory, Master Planning, Production, Demand Planning, Procurement, Warehousing, transportation and asset management.
• Mentor junior consultants and support knowledge transfer.
• Manage stakeholder expectations and ensure project milestones are met.
• Support pre-sales efforts with solution design and proposal development.
• Identify creative solutions for processes that aren’t fully accomplished by standard D365
• Develop and deliver presentations to customers by outlining findings and recommendations to guide the implementation of the identified solution
• Translate functional business objectives and critical success factors into functional documents
• Configure application as appropriate to conform to business process definition
• Train users in a hands-on methodology and develop training documentation
• Provide on-going support to end users, assisting with trouble shooting or additional training via email, phone or site visits
• Maintain and expand client relationships through delivery of high-quality services
• Fully utilize Microsoft Technology and the Microsoft Azure Stack (LCS, BPM, VSTS, Task guides, PowerApps, Office 365, etc.)

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• We are currently seeking the right candidate for an excellent career opportunity. As a Custom Analytics and Solutions associate your problem solving, development and product manager capabilities will be leveraged to help our clients navigate the complex world of modern data science and analytics. In this process, you will work with audit team members as well as other pillars in the Africa Assurance Innovation and Digital team. You will also be working closely with data engineers, solution architects, product management, data analysts and data scientists across Africa and our global firm to create or leverage analytical solutions for audit clients. You will experience high growth, high visibility in an area with plenty of opportunities to enhance your skillset and build your career.

Requirements:

• With a wide variety of clients across geographies, sectors, and systems you will be required to conceptualise, analyse, design, and deliver data analytical solutions to support our audit teams responding to challenging problem statements.  Depending on the situation this will be done by yourself, working as part of team, working as part of a multidisciplinary team across our Europe Middle East India and Africa (EMEIA) region or leveraging existing solutions that our global teams have developed.  Effective data analytics or solutions will in many cases require you to work with and leverage specialists in the broader Africa Assurance Innovation and Digital team e.g. Automation, Process Mining, Data Delivery, Go-to-Market, or Implementation.
• To be effective in your role delivering on client engagements will require an understanding of client’s relevant businesses and being able to manage relationships with clients and audit team representatives.  As part of our EMEIA region you will need to build relationships and collaborate with our colleagues across the different regions in EMEIA.   You’ll create and embed new process and knowledge into standardised, repetitive, re-usable processes. In doing so, you’ll stay abreast of developments in EY’s digital solutions and developments in the market. You should promote the use of these throughout the Assurance business and contribute to the EMEIA area network by sharing innovation solutions. Ultimately you will need to build a repertoire of data analytics solutions that can be used globally across our different clients.
• Finally, as part of the Innovation team you will be required to proactively seek out learning opportunities to contribute to the advancement of the business.

Skills and attribute for success

• Customer centric solution mindset
• Strong analytical skills and logical thinking is a mandatory requirement
• Excellent written and oral communication skills and fluency in written and spoken English
• Ability to present yourself in a competent and professional manner to clients always
• Active participation and proactive attitude to service delivery
• Ability to prioritise competing responsibilities
• Demonstrate lateral thinking skills
• Demonstrate a broad approach to problem solving
• Ability to work efficiently and meet all deadlines
• Ability to support management and junior staff 
• Ability to work efficiently in teams
• Show enthusiasm towards learning
• Ability to pay attention to detail
• Independent, self-motivator

To qualify for the role, you must have

• Preferred degree in Mathematics, Engineering, Economics, Computer Science, Information Management or Statistics or equivalent
• Have the ability to absorb and learn new technologies as determined by our changing business and client’s requirements
• Be proficient in Excel, Word, Access, and PowerPoint
• Experience which will be beneficial to the applicant
• Experience working for a professional services firm
• Experience working with external audit
• Ability to understand fundamentals of programming
• Understand business processes and how to analyse from a data point of view
• Understand of basic business processes, financial statement close process and related systems