Job Opportunities at G4S

About the job

• Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Job Introduction

• TSO (Tactical Support Officer)
• G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Tactical Support Officer based at our operations in Polokwane.
• Reporting to the Branch Security Officer, this role is responsible to secure the company premises and assets and to ensure that procedures are adhered to according to the company policy
• The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which facilities operations plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Role Responsibility
Maintain Security at the Premises

• Ensure that existing security procedures are maintained at all times
• Ensure highest level of access control at property and building perimeters and internal security areas
• Ensure that loading procedures are strictly adhered to at all times
• Test panic buttons, alarms and fence perimeter to ensure that they are all in good order
• Conduct regular after hour security checks of the premises and gate guards and make an OB record
• Assume key holder responsibilities on a rotary basis a directed by the Branch Security Officer
• TSO must re-seal all defected/damaged consignments in CMC with relevant party under camera, the money must be count and the amount must be recorded.

Manage Vehicles ,Equipment and Standard Operating Procedures

• Ensure that equipment used by operational staff is correctly utilized and in sound working condition
• Issue and control of firearms, ammunition and seals to Crew
• Maintain an accurate Firearms and Ammunition and Kit register
• Ensure that all firearms have current licenses and firearm permits through checking competency of the crew and the serial numbers of the firearms needs to correspond to the firearms register
• Control the issue of identity documents, firearm permits and scanners and maintain a register thereof
• Monitor that all staff members adhere to procedures relating to SOP’s for banking halls, pay out services and standby guard services
• Check armored vehicles are checked before leaving the Base and such checks are recorded on the check sheet
• Provide armed escort services to armored vehicles as determined from time to time by the BSO
• Conduct departmental or criminal investigations as directed from time to time by the BSO.

Management of Staff

• Ensure that the image of the Branch and Company is maintained at the highest level possible and that the moral and security awareness of staff is maintained
• Ensure that vehicle crew adhere strictly to all security measures and maintain a high level of systems and procedures while operating within a Mobile operation, Walking operations and bank and client contact.
• Ensure that crew and driver is in full uniform and that they are fit to perform duties

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher program
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

The Ideal Candidate
Minimum Qualifications and Experience

• Grade 12
• Grade C PSIRA & CIT
• Firearm competency for Business Purposes
• Valid Drivers License and PDP

Knowledge

• Knowledge of G4S standard operating procedures
• South African security legislation
• G4S Operational Policy and procedures
• G4S HR Policy and procedures
• Health and Safety legislation

Skills

• Computer literate - ability to work on Excel, MS Outlook, Word
• Communication (written and verbal)
• Sharing and cooperating
• Customer Thinking
• Leading people
• Customer Service and liaison
• Strong risk management and investigations

Attributes

• Work under pressure
• Dealing with changing circumstances
• Attention to detail
• Delivering great customer service

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About the job

• Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Job Introduction
Vault Officer

• G4S has a vacancy for a Vault Officer based in Witbank.
• Reporting to the Vault Controller, the Vault Officer is responsible for ensuring the accurate and timely administration/completion of the vault processes in line with company policies and procedures.
• The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which operations plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Role Responsibility
Main Purpose of the Position:

• To ensure a high quality of service is consistently maintained, with optimum efficiency and ensuring traceability of cash containers/items entering, and leaving the vault department. Responsible for receiving cash in containers for hand over to the bank tellers to ensure cash is secured and packed into vault if necessary for overnight storage.

Key Responsibilities
Execute day to day operations within vault operations

• Operate in receipt and dispatch function dealing with internal and/or external customers, including responsibility for ensuring accurate and secure loading and/or unloading of CIT and ATM vehicles
• Responsible for the distribution of receipt, moneybags, receipts, daily routes, route keys and schedules to CIT crew
• Efficient operation of issuing and receiving containers, valuable items and documentation necessary for the operational function of the branch
• Use the e-Viper system at all times for audit trail purposes, for all cash/containers/items
• Responsible for the proper use of mechanical handling equipment
• Required to cross-train in multiple processes in order to support all Cash Vault services.
• Required to cross-train in multiple processes in order to support all Cash Processing Centre services
• Control exit and entry of vehicles to loading bays(s)
• To manage the relationship between the Vault and CPC departments in particular and liaise internally with other branch staff and departments to achieve and maintain an effective and efficient vault operation
• To maintain a daily security log including a record of visitors and incidents
• To identify, record and report any vault defects to Vault Controller and ensure that such defects do not comprise the security of the branch
• To ensure that all internal security checks are carried out in accordance with the company procedures
• To escalate reported security and/or procedural failings to the Vault Controller
• To ensure that all keys, forms, and documentation are secured at all times
• Ensure that a full and correct hand/take- over is completed at the end of shift
• Complete all necessary paperwork and ensure records are retained and stored correctly.
• Carry out any other duties that are deemed reasonable.
• Issue, receive and maintain the security of all keys held within the secure area
• Monitor branch and vehicle holdings to ensure they are within insurance indemnities, reporting any potential breaches.
• Receive consignments of cash for handover to bank tellers
• Secure cash consignments as per company procedures and deliver the consignments to the bank
• Responsible to obtain the necessary paperwork from Floor controllers within the bank
• Verify consignments as per procedures before signing receipt thereof
• Report any discrepancy to the Vault Controller
• Perform duties related to the management of cash floats in the vault
• Receive and handover floats to Cash Processing Centre
• Ensure adherence to all company policies and procedures

Health and Safety (as every employee's responsibility)

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
• Participate in safety forums created by the company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programs
• Comply with safety policies and procedures at the workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

The Ideal Candidate
Minimum requirements:

• Grade 12 with mathematics and/or accounting
• PSIRA Grade C and CIT (Cash in Transit Training)
• Firearm competency advantageous
• 1 – 3 years cash/vault/CIT operations experience would be preferred
• Basic knowledge of processes and procedures in the banking environment
• Handling large sums of cash and coin
• Basic accounting principles

Skills And Attributes

• Flexibility in terms of working hours will be required, including night shift
• Ability to work in a fast-paced environment with the ability to interact well
• Required to regularly lift and/move containers/cash coin trolleys with assistance
• Basic computer literacy
• Understanding the organizational environment
• Understanding the organization’s goals and objectives
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Dealing with complexity
• Acting professionally
• Delivering great customer service
• Sharing and co-operating

go to method of application »

About the job

• Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Job Introduction
Vault Controller
G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Vault Controllerbased at our operations in Polokwane.
Reporting to the Vault Supervisor.

• The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which facilities management plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Role Responsibility

Box lists, Boxes and Seals

• Update on a daily bases the “Box in Stop-loss Bag in” and “ Box out Stop-loss Bag out” lists and check the E-Viper system for the same
• Assess the physical state of the Boxes to ensure that they are secure
• Paint and Code Boxes with client details
• Where no seals have been received from the road staff and or issued to the road staff, ensure that it is recorded on a receipt and or E-Viper system

Receiving and Issuing of Boxes / Stop-loss Bags

• Receive and Issue Boxes/ Stop-loss Bags and dates as per the prepared lists and E-Viper system
• Physically check seals on boxes/ Stop-loss Bags to verify if intact
• Obtain receipt and or E-Viper receipt signatures for all transactions
• Query all Boxes or Stop-loss Bags listed on the Box or Stop-loss Bag list and or E-Viper system which have not been handed in by the Crew, with control and notify Senior of the missing Boxes or Stop-loss Bag
• Report broken seals on Boxes, Boxes not properly sealed, suspicious looking Boxes and or damaged Stop-loss Bags to security officer or Management
• Check that all Containers and Stop-loss Bags received from road crew and counting house are properly sealed and locked

Vault

• Inspect vault and Boxroom and check that all Boxes/ Stop-loss Bags have been handed in and that those destined for the dispatch the following day are allocated to the correct schedules
• Store all Boxes or Stop-loss Bags containing cash in the Vault
• Ensure that the Vault is secure at all times
• Open the Vault and the beginning of the shift and lock the Vault at the end of the shift together with the Branch Security Officer or relevant Senior
• When the Vault is not in use during the day the Grid and Vault door should be closed and locked. Should the Vault doors need to be opened the CMCC should be called to get the Kaba-Lock code

Communication and liaison

• Liaise with Control Room, Counting House and the Armoury to ensure smooth and efficient dispatch and receipt of Boxes/Stop-loss Bags
• Liaise with Boxroom Controllers in other branches and immediately follows up on non-receipt or none E-Viper receipt of scheduled Boxes or Stop-loss Bags
• Sends daily tele-faxes detailing Branch requirements and priorities (Vault and AV limits) to BSO and Manager

Counting House

• Prepare and submit daily Box or Stop-loss bags pre-list to Counting House
• Liaise with the Counting House supervisor to determine their operational requirements and priorities
• Note and action counting house requirements on the schedule
• Sign for Boxes pr Stop-loss Bags received from the counting house on the Counting House Supervisors list

The Ideal Candidate
Minimum Requirements:

• Matric Certificate/Grade 12
• PSIRA Grade B certification and registration
• Previous Box room experience will be an advantage
• Ability to communicate with staff and customers
• Knowledge of ISO Quality Management and its requirements
• A minimum of 3 years experience in CIT operations is preferable
• Computer Literate
• Competency Firearm Certification with Business Purposes
• CIT Training Certification
• A valid code 10 drivers licence with PDP is an advantage

go to method of application »

About the job

• Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Job Introduction
Planner
G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Planner in Mafikeng.

• The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which Security plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation

Role Responsibility

• assist the Branch Manager by maintaining effective planning and co-ordinations of operations in Cash In Transit and to ensure and maintain effective planning procedures within Cash Solutions.

Key Performance Areas

• Responsible and accountable for effective Planning and Co-coordinating of operations
• Plan routing and scheduling activities
• Prepare the daily duty lists by allocating a vehicle, driver and crew of each of the schedules to be carried out on that day
• Manage, conduct briefing and de-briefing of crew
• Manage and monitor driver and crew overtime
• Ensure drivers, crews and custodians are dress neatly and have the required protective equipment
• Monitor and control of casual services to be performed
• Ensure written confirmation received from clients
• Confirm price of service with sales
• Enter service into “Casual Service Book”.
• Complete “Casual Service Advice” and hand to Controller to carry out service
• Ensure client is invoiced on completion of service and enter invoice number into “Casual Service Book”
• Investigate and follow up on service queries, complaints and client calls
• Visit clients premises with sales staff
• Liaise with Sales, Operations and Administration to resolve queries
• Ensure follow up is confirmed with client
• Perform Controllers duties as a relief function, as and when required to
• High risk schedules must be identified and assigned to the best available vehicles to facilitate maximum protection, arrange backup if required
• Check and sign off all control room occurrence books daily and ensure any failed services from the day before are actioned timeously by the radio controller on shift
• Manage the route plan of each vehicle and determine the most economical route
• Administer the client code to Sales Department and other relevant departments based on new contracts and planned schedules
• Handle all customer queries related to planned schedules
• Allocate necessary resources for execution of the plan based on persons competencies
• Liaise with Cash Centres in banks re clearance for following day
• Plan the bulk banking vehicles every morning for the same day
• Plan ahead for all public holidays and holiday period disruptions
• Send questionnaires to clients requesting details of specific service requirements during these periods
• Enter service details into “holiday book” as a control to ensure that service is carried out
• Liaise with Planners/Controllers of other branches on services to be performed by more than one branch
• Advise Counting House and Box Room of changes to services over the holiday period
• Draw up schedule of additional services to be performed and attached to “Daily Vehicle Schedules”

Reports and Registers

• Manage the control room reports and records (daily, weekly and monthly)
• Prepare day off roosters for road crew’s
• Manage controller’s shifts
• Record all discrepancies in respect of customers order
• Manage the recording of all incidents (accident and robberies)
• Prepare weekly schedule of all vehicles to be serviced or requiring COF tests

Manage scanning and tracking system (E-Viper)

• Load new customers onto E-Viper system
• Manage all customer movements on E-Viper system to include terminations
• Record planned schedules on E-Viper and continuously amend on a daily basis

Management and Supervision of staff

• Ensure that all staff are trained on standard operating procedure and policies relevant to their role (specific to route planning and procedures)
• Supervise all crew, driver and controllers and ensure that all job functions in respect of proper planning are correctly carried out, report back on findings
• Report to HR Administration any absenteeism and leave to effectively allocate necessary human resources.
• Prepare disciplinary if required

Mix Telematics and Easy Roster

• Ensure all vehicles are being monitored and all equipment is in working order
• Drivers are issued with driver tags
• Manage staff attendance with Easy Roster

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

The Ideal Candidate
Minimum requirements:

• Clear Crim & Credit
• Not registered as Director of any Company
• Grade 12
• Driver’s License
• PSIRA Grade C Registration
• CIT Training
• Handgun Firearm Competency fo Business Purposes (Unit standard 123515)

Knowledge

• Knowledge of G4S standard operating procedures
• South African security legislation
• G4S HR Policy and procedures
• G4S Ethics Policy
   

Skills

• Computer literate - ability to work on Excel, MS Outlook, Word
• Communication (written and verbal)
• Strong planning and route mapping skills
• Customer complaints
   

Attributes

• Awareness of the market
• Delivering strategy
• Driving change
• Leading People
• Delivering Performance
• Working with Complexity
• Managing Professionally
• Customer thinking
• Collaborating and Co-operating