Job Opportunities at HeroTel

PURPOSE OF THE ROLE:

The Infrastructure Technician Senior will be responsible for the construction and maintenance of both
wireless and fibre network infrastructure and lead their team in this regard. This will consist of the installation and configuration of equipment as well as the physical structures to host equipment.

Key Performance Areas would include, but are not limited to:

• Assist in the construction, installation and maintenance of communications tower, fibre networks and support structure.
• Meet project deadlines and be able to respond to any type of network tower outage, this includes both highsite outages as well as fibre network breaks.
• Climb tall structures daily (50 meters or more) with a load of up to 20kg.
• Analyse situations accurately, Identifying potential future risk factors that will influence the performance of the high site and maintaining a safe working environment, while executing an appropriate course of action as presented by a senior team member when risks become apparent.
• Climbing and working on communications towers for the purpose of installing, replacing and repairing antenna systems/equipment and general tower maintenance.
• Building and repairing fibre network infrastructure for the purpose of maintaining and expanding the existing fibre infrastructure where damages might occur or small expansions are needed.
• Install and maintain various cable and connector types.
• Weatherproof all types of installations.
• Install, maintain and repair power equipment and data routers.
• Follow instructions accurately according to the work schedule (ticket/job card). Escalate situations to the senior technician and/or infrastructure team leader when factors may arise that will impair him/her in completing his/her work order successfully.
• Identify safety hazards and perform duties in a safe manner.
• Communicate and report verbally and in writing to other team members and management.
• Work with and maintain basic hand tools and mechanical equipment.
• Travel extensively, sometimes at short notice.
• Erecting of self-supporting and stayed masts.
• Lead a team and mentor less experienced tower technicians.
• Must be able to plan the construction of future infrastructure need
• Any ad Hoc tasks as required by their manager.

The successful candidate must have the following experience/skills:

• 2 to 4 years of industry experience.
• Driver's license (Off-road driving experience will be advantageous).
• Must meet the requirements of and have an up-to-date medical certificate.
• Successfully completed the Working at Heights and Tower Rescue Training.
• Technically inclined.
• Experience in manual labour, related to site preparation and/or equipment setup, having experience in both the ibre and RF fields with be advantageous
• Hand skills and working knowledge of hand tools and mechanical equipment
• Must be able to work at heights and confined spaces.
• Must have a good understading of the Municipal regulations and/or by-laws.
• Must be proficient in the use of safety equipment, harnesses and climbing gear.
• Be familiar with the hazards associated with tower climbing, construction equipment and working on or near nergized lines and equipment.
• Must be physically fit to climb towers via ladders, carry equipment such as tools and gear, no fear of heights, must be able to work in various environmental conditions such as winds, rain, snow, extreme heat conditions etc., the ability to climb structures (sometimes 50 meters or more) with a 20kg load.
• Analyzing situations accurately and complete assigned task, recognize safety hazards and
• perform duties in a safe manner, must be able to work under pressure and without supervision.
• Employee weight and tools combined may not exceed 125 kg weight limit as specified by the manufacturer of safety equipment.
• Employee's waist circumference must not exceed 150 cm measured at the navel as specified by the manufacturer of safety equipment.
• Intermediary computer skills.
• Intermediary understanding of electricity (AC/DC).
• Intermediary understanding of solar energy.
• Intermediary understanding of power and battery equipment.
• Intermediary network and RF principles and troubleshooting.
• Adequate knowledge of network hardware and Software.
• Adequate knowledge of routing and RF protocols.
• Intermediary knowledge of cable and trunking techniques.
• Be able to communicate effectively with the entire team.
• Have advanced fault finding and problem-solving skills.
• Able to prioritize tasks according to their importance / urgency.

Education Requirements:

• Grade 12 (Maths and science will be advantageous).
• OSHA Certification will be advantageous.

go to method of application »

PURPOSE OF THE ROLE:

The Infrastructure Technician Junior will be responsible for the maintenance of both wireless and fibre network infrastructure under supervision of a Senior Team Member. This will include the installation and configuration of equipment as well as the construction of physical structures that host equipment

Key Performance Areas would include, but are not limited to:

• Assist in the construction, installation and maintenance of communications tower, fibre networks and support structure.
• Meet project deadlines and be able to respond to any type of network tower outage, this includes both highsite outages as well as fibre network breaks.
• Climb tall structures daily (50 meters or more) with a load of up to 20kg.
• Analyse situations accurately, Identifying potential future risk factors that will influence the performance of the high site and maintaining a safe working environment, while executing an appropriate course of action as presented by a senior team member when risks become apparent.
• Climbing and working on communications towers for the purpose of installing, replacing and repairing antenna systems/equipment and general tower maintenance.
• Building and repairing fibre network infrastructure for the purpose of maintaining and expanding the existing fibre infrastructure where damages might occur or small expansions are needed.
• Install and maintain various cable and connector types.
• Weatherproof all types of installations.
• Install, maintain and repair power equipment and data routers.
• Follow instructions accurately according to the work schedule (ticket/job card). Escalate situations to the senior technician and/or infrastructure team leader when factors may arise that will impair him/her in completing his/her work order successfully.
• Identify safety hazards and perform duties in a safe manner.
• Communicate and report verbally and in writing to other team members and management.
• Work with and maintain basic hand tools and mechanical equipment.
• Travel extensively, sometimes at short notice.
• Erecting of self-supporting and stayed masts.
• Any ad Hoc tasks as required by their manager.

The successful candidate must have the following experience/skills:

• 1 to 2 years of industry experience.
• Driver's license (Off-road driving experience will be advantageous).
• Must meet the requirements of and have an up-to-date medical certificate.
• Successfully completed the Working at Heights and Tower Rescue Training.
• Technically inclined.
• Experience in manual labour, related to site preparation and/or equipment setup, having experience in both the ibre and RF fields with be advantageous
• Hand skills and working knowledge of hand tools and mechanical equipment
• Must be able to work at heights and confined spaces.
• Must have a good understading of the Municipal regulations and/or by-laws.
• Must be proficient in the use of safety equipment, harnesses and climbing gear.
• Be familiar with the hazards associated with tower climbing, construction equipment and working on or near nergized lines and equipment.
• Must be physically fit to climb towers via ladders, carry equipment such as tools and gear, no fear of heights, must be able to work in various environmental conditions such as winds, rain, snow, extreme heat conditions etc., the ability to climb structures (sometimes 50 meters or more) with a 20kg load.
• Employee weight and tools combined may not exceed 125 kg weight limit as specified by the manufacturer of safety equipment.
• Employee's waist circumference must not exceed 150 cm measured at the navel as specified by the manufacturer of safety equipment.
• Basic computer skills.
• Basic understanding of electricity (AC/DC).
• Basic understanding of solar energy.
• Basic understanding of power and battery equipment.
• Basic network and RF principles and troubleshooting.
• Adequate knowledge of network hardware and Software.
• Adequate knowledge of routing and RF protocols.
• Basic knowledge of cable and trunking techniques.
• Be able to communicate effectively with the entire team.
• Have basic fault finding and problem-solving skills.
• Able to prioritize tasks according to their importance / urgency.

Education Requirements:

• Grade 12 (Maths and science will be advantageous).