Job Opportunities at Huntswood

Job Responsibilities

Planning and Coordination:

• Assist in the scheduling and Coordination of training sessions, workshops and events
• Manage training calendars, send out invitations and reminders to participants.
• Prepare and distribute training materials, including presentations, handouts and evaluation.
• Respond to inquiries regarding training programs and schedules.
• Assist in the development and improvement of training processes and documentation.

Administration:

• Maintain and update training records, databases and attendance stats.
• Support facilitators with logistics, equipment setup and other administrative tasks
• Track and manage training and related expenses
• Generate reports on training attendance, feedback and outcomes.
• Frequently liaising with suppliers to ensure that we have sufficient stock for welcome packs as per the Growth plan.
• Plan and arrange Travel for the L&D Team according to training requirements.

 Reporting Duties:

• Generate and provide feedback for upskill and soft skills reports.
• Submit Training costing for Skills Development and liaise with BEE Consultant.
• Conduct Training register and Trainer EOD audits regularly to ensure consistency.
• Submit GBS Quarterly reports.

Job Requirements 

• National Senior Certificate – Grade 12
• Minimum one year of experience in the same or similar role
• Microsoft Office qualification advantageous

  Required Skills

• Organizational
• Time Management
• Attention to detail
• Problem solving
• Communication
• Creativity
• Coordination

Preferred Skills

• Advanced Microsoft

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Job Responsibilities

Identify and rectify shortcomings and weaknesses in:

Windows

• Operating system deployment (AutoPilot) and application deployment (Intune)
• Frequently raised issues for agents

Automation

• We use PowerShell and/or Python

Networking

• Capacity (we use Site24x7 and Meraki to monitor our systems)
• Responsiveness (with several offices in two countries, addressing delays is important)

Regional requirements

• Ensure that different locations have their unique (cultural, legal, infrastructure) requirement addressed
• Own the delivery of service for the offices
• Provide technical escalation point to the ServiceDesk
• Work with the other technology teams (DevOps, Development, SecOps, Business Apps) when requiring their expertise or identifying improvements they can make
• Able to occasionally work out of hours to avoid disruption to end users
• Able to join an on-call out of hour rota 

Job Requirements

• Matric / NQF Level 4
• IT qualification advantageous 
• 2 years experience in a similar role 

Required Skills

• Windows: You will be comfortable diagnosing issues with servers and workstations using event log, performance monitor and other diagnostic tools
• Intune: You have experience with using Intune to manage Windows endpoints, deploying apps and building systems with Autopilot
• Scripting: You will have written PowerShell or Python scripts to automate repetitive tasks
• Networking: You will have managed enterprise network devices such as firewalls and switches, understand what a subnet is used for, what the difference between udp and tcp, and how https works
• Used to working in reactive environment, able to prioritise issues based on impact and other factors
• Excellent business communication skills, able to speak to people at all levels