Job Opportunities at Leroy Merlin

Description
Purpose of the role:

• Establish a safe workplace according to legal standards and foster a culture of attention to health and safety.

Main responsibilities:

• Develop and maintain a Health and Safety Policies and processes
• Liaise with the Health professionals to ensure that employees in relevant roles are medically fit 
• Regularly review and update company health and safety risk assessments, safe operating procedures and safety statements
• Complete safety induction training for all staff, sub-contractors and maintain documentary evidence
• Investigate, record and report accidents and incidents timeously
• Ensure corrective measures are implemented
• Conduct quarterly Health and Safety drills to ensure knowledge stickiness
• Ensure that accidents are recorded to the regulated bodies such as Department of labour and monitor the recording of operational accidents and incidents
• Ensure that statutory training is conducted, employees are correctly certificated and oversee validity of the certification
• Ensure that correct PPE is availed to staff at all times 
• Review sub-contractor’s safety statements and safety compliance
• Attend regular health and safety meetings and ensure proper documentation of meetings
• Submit monthly reports to Adeo structures

Requirements

• The successful candidate should have the following skills, experience and attributes:
• A recognized, completed 3-year tertiary qualification in Health & Safety or any other related field.
• A clear understanding and proven working knowledge of the Health & Safety function. 
•  3-5 years solid Health & Safety experience in a fast-paced environment
• Retail background will be advantageous.
• SAMTRAC (Safety Management Training Certificate) 
• Diligent and great attention to detail 
• Strong time management 
• Ability to communicate at all levels 
• Ability to work under pressure
• Ability to work in an unstructured, ambiguous environment 
• Ability to anticipate and prevent accidents or incidents 
• Fully computer literate
• Valid driver’s license

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Description
Purpose of the role 

• To contribute to customer satisfaction by providing with flexibility, speed and security, goods for the internal and external customers. You will be working in receiving, replenishment, store warehouse or collection point.

Main responsibilities:

• Receive goods from suppliers, DC… and control quantities / quality  
• Dispatch goods between the different areas (receiving, warehouse, store, collection point)
• Store the goods inside racks in security 
• Pick product to prepare customer orders
• Assure the cleaning and safety of your area
• Respect all safety rules and procedures concerning people and property
• Alert his/her manager regarding the dysfunction
• Serve customers at collection point by helping them to load their products.
• Serve your internal customer by offering a high level of customer relationship
• Develop your own competencies and skills by using the company tools and training
• Share your knowledge and expertise with your colleague
• with an exemplary attitude, develop team spirit. 

Requirements
The successful candidate should have the following skills, experience and attributes:

• Grade 12 or NQF 4 equivalent 
• Proven experience as supply chain clerk
• Self-confident, hardworking and lives by example
• Excellent communication skills
• Excellent interpersonal relations
• Professional, empathetic and friendly
• Attention to detail
• Excellent interpersonal relations
• A team player
• Excellent customer service
• Retail Experience will be an advantage
• Passion to serve
• Friendly, helpful, confident and engaging personality
• Curious and assumes initiative
• Proficiency in English
• Ability to multi-task
   

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Description
Purpose of the Role 

• Consult with the customer with the purpose of understanding their needs. 
• Propose the right product and service according to customer requirements, including quality, convenience and price. Explain how products work and what services are available for the customer. 
• Ensure high levels of customer satisfaction through excellent sales service.

Key Responsibility 

• Apply appropriate sales process to build customer relationships and meet sales target
• Ensure high level of customer satisfaction through excellent sales service
• Engage customers to understand their needs and guide them in their choice 
• Provide appropriate solutions through products and services
• Identify new business opportunities through understanding market trends
• Follow up on sales leads
• Liaise with Department Manager and merchandisers on products that are preferred by customers 
• Maintain outstanding store condition i.e. layout, cleanness, prices, product availability, visual merchandising standards
• Participate in the department commercial action plan
• Assist a customer on total project, before, during, and after sales. 
• Propose a personalized solution, including products and different services (delivery, installation, etc…).
• Autonomous
• Assist with the sales process by maintaining a fully stocked store

Requirements 

• Grade 12 or NQF 4 equivalent 
• Proven experience as a sales consultant (hardware advantageous)
• Passion to serve
• Friendly, helpful, confident and engaging personality 
• Problem solving skills
• Understanding of pricing methodologies
• Exceptional customer services
• Proficiency in English 
• Curious and assumes initiative
• Relationship management
• Hardworking and lives by example
• Ability to deal with a customer portfolio at each step of the sales process (before, during, after)
• Ability to use different channels to realize sales (emails, WhatsApp, phone…)
• Ability to multi-task
   

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Description
Purpose of the role 

• This role involves managing the production and execution of marketing collateral across all media platforms, including print, digital, and out-of-home (OOH). The Communications Leader will project manage all campaign collateral through internal and external stakeholders, ensuring the completion of campaigns while maintaining brand consistency and adhering to communication guidelines relevant to Leroy Merlin’s target customers while working within the Omnicommerce pillars of Find, Grow, Keep.

Key Responsibilities

Brand Platform Management:

• Define and facilitate the company's brand platform with tailored strategies for different markets.
• Uphold brand positioning and ensure alignment with corporate identity guidelines throughout the creative and production process.
• Conduct studies to measure brand positioning, including e-reputation, and adjust strategies accordingly.
• Define and manage the brand image and codes.

Project Management:

• Oversee the end-to-end production of marketing collateral, ensuring timelines and deadlines are met.
• Collaborate with internal and external stakeholders to ensure the successful completion of campaigns.
• Manage the selection process for Communication Agency Partners and maintain a productive relationship with them.

Content Creation and Management:

• Source and create compelling content for various platforms, including print, digital, and social media.
• Develop and manage the edition strategy for both offline and online content, including video and imagery.
• Implement and formalise the company’s social network strategy to enhance brand presence.

Brand Advocacy:

• Serve as the brand champion and ambassador, both internally and externally, ensuring consistent brand messaging.
• Maintain a strong understanding of broader corporate and marketing strategies and objectives, incorporating them into creative processes.

Budget Management:

• Oversee and manage the budget allocated for design-related elements, ensuring cost-effective and impactful creative solutions while maintaining the required ROAS.

Requirements

• Minimum of 5 years experience in omnichannel retail or FMCG marketing.
• Relevant qualification in Graphic Design, Communications, or a similar field (e.g., Graphic Design Diploma, BCom Degree).
• Minimum of 3 years experience in management of a marketing team.
• Good network of service providers covering print & distribution, OOH, digital media, in store communication and activations.
• Strong communication and presentation skills.
• Proficient in writing, editing, proofreading, layout, and design.
• Expertise in professional printing and publishing processes.
• Excellent organisational, planning, project management, and time management skills.
• High creativity and ability to work independently with a positive and professional approach to management.
• Solid understanding of current trends in digital and social media.
• Solid understanding of email marketing.

Skills and Competencies:

• High level of proficiency in design - Indesign / Adobe Suite
• Intermediary animation skills.
• Video and audio editing skills.
• Understanding of digital marketing and social media management tools.