Job Opportunities at Liberty Group South Africa

Purpose

• To act as a committee secretary and statutory administrator for internal Liberty companies and committees. through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Minimum Experience

• 5 - 8 years experience in a similar environment, of which 2 - 3 years at specialist level

Minimum Qualifications

• Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Office Administration

Additional Minimum Qualifications

• CIS Qualification

Critical Job

• Candidate must be able to take minutes. 
• Be able to do statutory work.

Process

• Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
• Ensure compliance with rules and regulations and adequate support to board, sub committee members and directors on legal matters.
• Ensure the effective compilation and submission of reports to relevant committees and reporting structures for decision making purposes.
• Performs the complete repertoire of services including sets agendas for meetings,requests, collates, loads Boardpacks and takes minutes at meetings.
• Accountable for contributing to strategy enablement and implementation and delivery optimisation across an internal value chain, through best practice development and implementation.
• Draw on own technical and/or professional knowledge and experience to proactively develop alternatives and identify optimal best practice solutions for tactical problems.
• Plan to deliver work outputs related to a service or operational area, Manages interdependent functional activities, and directs best-practice priorities, standards and procedures to ensure efficiency within area of specialisation.

Customer

• Provide authoritative, specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Implement and monitor financial controls, management of costs and corporate governance throughout the area of specialisation.

Learning and Growth

• Interact proactively with others for the purpose of continuous knowledge sharing; and integration of own new knowledge.
• Contribute positively to human capability improvement, related to knowledge optimisation and associated with area of specialisation.

Governance

• Performs the full range of statutory work required by CIPC. Applies knowledge of the Companies Act of 2008, King III, CIPC requirements.
• Develop and/or align governance and compliance policies for own practice and/or tactical area to identify and manage risk exposure liability related to the area of specialisation.

Technical Competencies

• Committee Service (Proficient)
• Research and Information Gathering (Proficient)
• Reporting and Interpretation (Proficient)
• Written Communication (Intermediate)
• Customer Advice (Technical) (Proficient)

Behavioural Competencies

• Professional/Technical learning (Proficient)
• Organisation and Attention to Detail (Intermediate)
• People Management and Empowerment (Proficient)
• Interpersonal Effectiveness (Proficient)
• Problem Solving and Analysis (Proficient)
• Teamwork and Cooperation (Proficient)
• Communicating with Impact (Proficient)
• Relationship Management and Networking (Proficient)
• Customer Orientation (Proficient)

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Purpose

• To provide specialist advice and support in area of specialisation enabling the provision of effective worksite development support to achieve business objectives.

Minimum Experience

• 3 - 5 years experience in a similar environment, of which 1 -2 years at a junior specialist level

Minimum Qualifications

• Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Communication Studies

Additional Minimum Qualifications

• Outputs

Process

• Advise on and ensure the accurate use and dissemination of area specific marketing and communication material; verifying the outcome of messages.
• Ensure the development of market position through the proactive identification of target markets, relationships, negotiation and business deals.
• Oversee the onboarding and assist customers throughout their lifecycle, helping them unlock the most value from the products and services.
• Ensure the effective coordination of premium collection functions within worksites development to improve collections, flow of premiums on business written at worksites to ensure profitability.
• Oversee and monitor the effective execution of lodgement and facility coordination and management.
• Accountable for the improvement of quality, service and work outputs, continuously recommending improvements.
• Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to the area of specialisation.
• Proactively identify area of specialisation related problems, determine cause and effect and recommend the best option to implement corrective action based on previous experience.

Customer

• Provide sound consulting services and recommendations based on customer and client needs, current information and trends analyses.
• Builds sustainable relationships with clients (worksite stakeholders, brokers and direct clients) to enable customer retention, education and cross-selling opportunities.
• Provide specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Adhere to financial controls, governance and compliance policies and processes throughout an area of specialisation, contributing to cost efficiency.

Learning and Growth

• Contribute positively to human capability improvement, related to knowledge optimisation and associated with area of specialisation.

Governance

• Comply to risk and governance policies, implement and provide subject matter input to the development of related processes, applicable to the area of specialisation.

Competencies

• Liberty Values
• Technical Competencies
• Research and Information Gathering (Intermediate)
• Financial Acumen (Proficient)
• Developing sales (Intermediate)

Behavioural Competencies

• Professional/Technical learning (Intermediate)
• Organisation and Attention to Detail (Intermediate)
• Problem Solving and Analysis (Intermediate)
• Relationship Management and Networking (Intermediate)