Job Opportunities at Mr Price Group

Job Description

• Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.                                                                                                                                                        

Responsibilities

• Stock Management:
• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.                               
• Sales Growth & Profitability:
• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping. 
• Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.
• Risk Management:
• Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.               
• Customer Experience Management:
• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.                
• Leadership & Development:
• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.                                                                                  

Qualifications

• NQF level 4 (Grade 12) or equivalent.
• 3 Years' Experience in Retail (Management Experience Advantageous).
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Computer Literate.
• Good Communication Skills
• Understanding of Retail Trade.
• Brand, customer service , cellular, mobile, new accounts, and insurance product understanding                                                                                      
   

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Job Description

• The Tracing and Collections Agent is responsible for improving debtor contact and collections/recoveries by tracing current uncontactable customers whose accounts are in arrears.                                                                

What's in it for you?  

• Achieve your targets and enjoy amazing uncapped incentives  
• We offer extensive learning and development opportunities to help you advance your career 
• Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys 
• Vibrant work environment - join a dynamic and energetic team where every day is a new adventure
• Health and wellness programs: stay healthy and happy with our comprehensive wellness programs and benefits 
• Recognition and rewards: get recognized and rewarded for your achievements with our exciting incentive programs        
• After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.             

Responsibilities

• Tracing, locating and contacting absconded and delinquent customers to collect on overdue installments. Assertively handle calls to difficult debtors to ensure a promise to pay (PTP) date is set. Ensure quality of work is in line with service level agreements (SLA's).
• Accurately updating customers' personal, employment and contact details to ensure right party and regular contact when collecting on overdue ac

Qualifications

• Grade: 12.
• A minimum of 1 Year Experience in Collections within a call centre environment 
• Knowledge and understanding in: collections, debt recoveries, recoveries tracing & tracing Tools (TU direct, XDS etc; Credit Life-cycle.                                                                                              

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Job Description

• Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.                                                                                                                                                          

Responsibilities

• Stock Management:
• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.                               
• Sales Growth & Profitability:
• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping. 
• Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.
• Risk Management:
• Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.               
• Customer Experience Management:
• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.                
• Leadership & Development:
• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.                                                                                

Qualifications

• NQF level 4 (Grade 12) or equivalent.
• 3 Years' Experience in Retail (Management Experience Advantageous).
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Computer Literate.
• Good Communication Skills
• Understanding of Retail Trade.
• Brand, customer service , cellular, mobile, new accounts, and insurance product understanding                                                                                                         
   

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Job Description

• The key focus of this role will be to provide analytic solutions that generate actionable insight across the business, primarily within the finance and merchandise space. This will range from project implementation and testing, analytical procedures to identify outliers/trends, investigate data discrepancies, searching for efficiencies in current processes, as well as designing and maintaining reports that allow business to make critical decisions.

Responsibilities

• Ensure the timely design and development of Tableau reports and analysis to various stakeholders.
• Designing and modelling data sources to cater for business requirements.
• Ensuring that reports and data sets answer key stakeholder questions and provide insight to allow stakeholders to make informed, data-driven decisions.
• Continuously ensure that all data is consistent, readily available and accurate
• Efficient ongoing analytics across various processes and initiatives.

Qualifications

• Degree in IT or related appropriate field
• Minimum 2 years’ experience, within retail fashion will be added advantage 

Attributes required & beneficial:

• Data modelling experience
• Ability to work under pressure and meet deadlines
• Ability to manage small projects and interact with cross divisional role players
• Business Analyst experience
• SQL Development experience
• Experience with numerical packages like R or Python is helpful
   

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Job Description
Store Manager_Mr Price Home,Obs Riverlands :

• Join the Magic at Mr. Price Home! Are you ready to take the lead and create enchanting shopping experiences for our customers? If you're a dynamic, creative, and customer-centric individual, we have the perfect opportunity for you as a Store Manager at Mr. Price Home!

Qualifications

• Grade: 12 
• 3-4 Years’ experience in a store /retail management experience 
• Sales & service management.
• Budgeting.
• Computer literacy.
• Excellent Communication and interpersonal skills.                                                                
• Retail trade.
• Brand, customer & product understanding.
• Strong business acument and problem - solving skills 
• A passion for home decor and design
   

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Job Description

• The Mr Price Foundation is seeking a dynamic and experienced Communications Specialist to join our team. The successful candidate will be responsible for developing and implementing comprehensive marketing and communication strategies to promote the Foundation's mission, vision, and goals. This role involves engaging with various stakeholders, including Mr Price Group, donors, strategic partners, and other ecosystem players to raise the importance, brand proposition and influence of the Foundation's youth development work across skills development, education, and entrepreneurship.

Responsibilities

• Develop and Implement Communication Strategies:
• Create and execute communication plans to support the Foundation's objectives, including promoting programs and fundraising initiatives.
• Coordinate with internal teams, including program managers and executive leadership, to align messaging and communication efforts.
• Content Creation and Management:
• Develop engaging and compelling content for various communication platforms, including press releases, social media posts, newsletters, and the Foundation's website.
• Write, edit, and proofread communication materials to maintain consistency, accuracy, and brand voice.
• Media and Public Relations:
• Build and coordinate relationships with media outlets, and journalists, and other stakeholders to ensure positive coverage of the Foundation.
• Monitor media coverage and public sentiment to identify emerging issues and opportunities.
• Event Management and Support:
• Promote Foundation events through newsletters and social media channels.
• Attend Foundation events to coordinate on-site marketing and represent the Foundation at external events (conferences, workshops, etc) to promote its mission and programs.
• Support the planning and execution of events, such as volunteer activations, and workshops.
• Digital Communications:
• Manage and optimise digital communications, including social media, email marketing, and website.
• Use insights from website, newsletter, and social analytics to enhance digital community engagement.
• Project Management:
• Be a proactive and hands-on member of the communications team, contributing to other communications projects and liaising closely with colleagues across the team and Mr Price Group.
• Support the production of the Foundation's integrated reports, including contributing content and coordinating with programme managers on impact statistics or stories.
• Maintain sound working relationships with appointed service providers.
• Corporate Communications:
• Position Mr Price Foundation impact stories across Mr Price Group internal communications.
• Community Management:
• Ensure adequate amplification of digital communications through social media channels to increase reach and engagement metrics.   
• Manage social media content to improve speed and scale of digital communications through owned and shared media channels.
• Assist with traffic flow of content from ideation to production

Qualifications
Education:

• National Diploma in Marketing or Communications or Public Relations. Bachelor’s degree preferred

Experience:

• 3-5 years in Communication, Public Relations, Marketing or a similar role.
• Developing and implementing communication strategies, managing social media, and coordinating events.
• Project management with a proven track record of delivering on objectives.
• Non-profit sector background would be beneficial.

Skills:

• Strong writing, editing, and verbal communication skills.
• Excellent interpersonal skills and ability to build relationships with diverse stakeholders.
• Proficiency in communication tools and social media platforms.
• Ability to work independently, in a team, and manage multiple projects simultaneously.
• Creative thinking and problem-solving skills.
  Additional Requirements:
• Willingness to travel occasionally to project sites and work some weekends if necessary.
   

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Job Description

• Are you passionate about crafting impactful messages and creative concepts? We are always on the lookout for talent. If you are an experienced Copywriter and wish to be considered for all future copywriting vacancies in Mr Price, then join this talentpool! When suitable roles arise, we will contact you. 
• Are you looking to join our dynamic marketing and in-house advertising team? then keep reading.

Responsibilities

What do our Copywriters do?

• Develop creative concepts, write, craft and produce outstanding work which communicates to our specific target audience within the scope of the brand and creative brief supplied.
• Create and deliver attention-grabbing copy across diverse channels, including social media, paid media, e-commerce website, TV and more.
• Implement solutions for creative challenges to ensure project completion on tight deadlines.
• Regularly create proactive work that helps grow our brand.
• Pitching creative work with confidence.

Qualifications

WHat we normally look for in a Copywriter:

• 2-4 years’ experience as a Copywriter (preferably from an advertising agency)
• Degree or National Diploma, specializing in Copywriting, Journalism, English, Communications, or related discipline.
• Conceptual ability and solid writing skills with a portfolio demonstrating this (ideally award-winning).
• Excellent command of the English language including impeccable grammar, spelling, phrasing etc.
• Good understanding of writing across multiple channels, as well as writing SEO-rich copy.
• Integrity, energy and creativity.
• Self-disciplined with excellent attention to detail while working on multiple jobs in a fast-paced environment.

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Job Description

• Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.                                                                                                                                                  

Responsibilities

• Stock Management:
• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.                               
• Sales Growth & Profitability:
• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping. 
• Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.
• Risk Management:
• Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.               
• Customer Experience Management:
• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.                
• Leadership & Development:
• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.                                                                               

Qualifications

• NQF level 4 (Grade 12) or equivalent.
• 3 Years' Experience in Retail (Management Experience Advantageous).
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Computer Literate.
• Good Communication Skills
• Understanding of Retail Trade.
• Brand, customer service , cellular, mobile, new accounts, and insurance product understanding
   

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Job Description

• We’re looking for a software support whiz to add value to our Supply Chain technology team!

Responsibilities

• Ensure the timeous and effective response to first line support queries & problems to resolve issues arising from the use of applications and escalate queries where the issue cannot be resolved.
• Determining the nature of business problems through asking relevant questions
• Follow up with customers to ensure the issue has been resolved
• Analyse trends in incidences reported & resolved to provide insights to developers and IT teams on areas of concern or repeated problems within applications or systems
• Document the process applied and resolution used to resolve incidences to maintain a library of knowledge to be shared with support & IT teams .
• Ensure incidents are resolved as per SLA agreement
• Ensure Access and Master data to all applications are managed accurately .
• Proactively review all environments to ensure the mitigation of risks . 
• Effectively maintain the day to day operations of the departmental Systems which include daily updates and reconciliation, verifying server backups, verifying database backups, server sizes, integration error reports
• Ensuring compliance with best practice and standards
• Build a sustainable working relationship with customers to ensure good customer service .
• Work with both internal and external teams to drive root cause resolution of incidents logged

Qualifications

• IT Diploma or Degree  
• 2+ years’ working experience with:
• SQL 
• Data Analysis 
• Microsoft Excel (experienced to advance level)