Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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Job Purpose
- To manage a portfolio through multiple teams with a medium term strategic horizon.
Job Responsibilities
- Managed Financial and Business ResultsEnsure that all individual and department results are delivered within budget to deadlines
- Ensure budget targets are met by effectively executing and complying to Divisional billing requirements and target
- Ensure that transparent transfer pricing for provision of products and services for the business area are being followed through
- Activity Justified Transfer Pricing (AJTP) model (aligned to GT service model) by establishing costs, prices and conditions
- Ensure effective targeted cost recovery through monitoring and ensuring all times are captured by staff on a weekly basis
- Ensure quality projects / processes / systems delivered on time and are fully aligned to Nedbank's business requirements
- Provide agreed information, resources, professional advice and strategic contribution to relevant stakeholders on time, in budget, within quality standards
- Ensured that all individual and department results were delivered within budget to deadlines
- Delivered services to client expectations and Nedbank standards
- Quality projects / processes / systems delivered on time and were fully aligned to Nedbank's business requirements
- Provided agreed information, resources, professional advice and strategic contribution (on time, in budget, within quality standard)
- Managed Stakeholder Relationships
- Deliver services on client expectations and Nedbank standards by ensuring the Service Level Agreement, Operational level agreements , contractual agreements, and project schedules are met as stipulated
- Advise and consult to clients by providing professional solutions that meet the requirements of the clients business needs
- Ensure that professional solutions delivered within agreed parameters and timelines
- Ensure that Professional solutions demonstrate a balance of best of breed and return on investment for the client
- Enable the building of commercially viable relationships with clients by providing quality advice to clients
- Monitor and manage client, service providers/ vendors, partners and other stakeholder expectations
- Actively engage to establish trust and respect of department members, direct reports, stakeholders & manager/s through active engagement with all parties
- Delivered best practice services to client expectations
- Monitored and managed client, service providers, partners and other stakeholder expectations, built long term relations
- Proactively supported and shared information and knowledge with peers in own and other departments and functionsTrusted and respected by department members, direct reports and manager/sEffective communication and relationship networks upwards, downwards, sideways and outwards
- Managed Internal ProcessesOperationalise Divisional Strategy by ensuring all supervisors and first line managers understand and prioritise work in alignment to Divisional Strategy
- Empower First line managers and effective performance measures that are empowering and aligned to strategy by clearly defining their roles and responsibilities
- Ensure professional field is leveraged to enable strategy and that proposed solutions related to field are embedded in strategy
- Select appropriate professional frameworks, methods/ supporting technologies in line with Agreed Architecture and expected return on investments
- Manage multiple assets through the development, implementation, review of strategies and planning for area
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Tertiary Qualification/ formal accreditation in Professional field
- MMP/SMP / MM or equivalent
- BSC Computer science
- BComm Information Technology
- Post graduate management qualification
- MBA
Essential Certifications
- ITIL Talent nurturing or equivalent MMP/SMP / MM or equivalent
Minimum Experience Level
- 6 to 8 years line management 10 years IT Industry experience
Technical / Professional Knowledge
- Budgeting
- Business administration and management
- Change management
- Client service management
- Communication Strategies
- Diversity management
- Employee training/development
- Financial Accounting Principles
- Governance, Risk and Controls
- Principles of project management
- Relevant regulatory knowledge
- Stakeholder management
- Strategic planning
- Talent management
- Workforce planning
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- System Development Life cycle(SDLC)
- ITIL
- IT Architecture
- General Communication Skills
- Joint application development
- Organisational structure
- Influencing
- IT Assets management processes
Behavioural Competencies
- Building Partnerships
- Facilitating Change
- Inspiring others
- Business Acumen
- Building partnerships
- Driving for Results
- Selecting Talent
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Job Purpose
- To identify, analyse, and mitigate data and system-related risks that could threaten the organisation. This role requires a focus of technical system development expertise and risk management acumen. The incumbent would need to operate effectively in system environments such as SAS Governance Compliance Management where system design enables compliance, governance, and technology risk management. The incumbent will use data and system insights to drive business strategy and performance, data value realisation and ensure data is managed as an organizational asset while balancing against associated risks.
Job Responsibilities
- Work with the appropriate Business, Risk, IT and Information Security teams to ensure processes and systems that hold and/or process data and information are secure and robust.
- Participate in the development and implementation of Data risk policies and procedures related to data management.
- Advise on possible risk issues and mitigate risks timeously by establishing risk-reporting practices across the Data Management Organisation teams which also includes the implementation of remedial actions.
- proactively develops the Bank’s ability to identify and manage Data risk exposure.
- Participate in building and maintaining IT and Data governance frameworks and ensuring compliance with the provisions of the applicable legislation and regulations.
- Support the automation of Data risk reporting and analytics through system configuration and scripting
- Defines frameworks and principles to gather and review data risk according to the bank’s risk reporting governance frameworks and ensures that the business processes associated to these principles are embedded into the Systems during the build phase.
- Participate in building a framework that enables the aggregating of all material data Risk across Group Finance that is complete, relevant, accurate, and timeously in order to identify current and emerging risk.
- Seek opportunities to improve processes and systems by identifying and recommending effective ways to operate and adding value to the Data & Storage Ops team.
- Translate operational risk requirements into system specifications and Development tasks within the SAS GCM Environment
- Guide Solution Delivery teams on Data Risk Maturity practices and values.
- Ensure efficiency of Data Operations & Storage controls at a process-level throughout the data life cycle
- Provide feedback to the cluster DMO and other relevant forums with respect to relevant data concerns and findings.
- Ensure the DMO initiatives are in adherence and alignment to Nedbank enterprise data initiatives and strategies.
- Understand the data management principles and architecture and understands the complexities of an integrated digital environment.
- Ability to bridge technical and risk domains, translating requirements effectively.
- Technical Experience Required
- Hands-on experience in system development, configuration, or scripting (e.g., SQL, SAS, Python).
- Familiarity with risk systems such as SAS GCM, GRC platforms, or custom-built risk engines.
- Understanding of system integration and data pipelines,
- Exposure to SDLC and change management practices.
- Ability to interpret risk frameworks and embed controls into system design.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Degree/ Advanced Diploma in Information technology / information systems / related field
- Certifications in Data Management or System Development are advantageous
Minimum Experience Level
- 4 - 6 years’ experience in three or more of the following:
- Operating in the Financial services industry
- Operating in IT environment with wide knowledge of the various IT technologies
- Experience in IT risk assessment, management and compliance
- Application and/or application security design
- Data Management and DMBOK Practises
- 2 -3 years working experience in a Project Environment
Professional Bodies supplement
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking knowledge
- Banking procedures
- Business principles
- Data analysis
- Governance, Risk and Controls
- Microsoft Office
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Microsoft Office Product
- Cluster Specific Operational Knowledge
- Information Technology concepts
- System Development Life cycle(SDLC)
- IT Risk and security principes
Behavioural Competencies
- Continuous Learning
- Collaborating
- Customer Focus
- Initiating Action
- Work Standards
- Managing Work
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Job Purpose
- The Conversions Optimisation Manager is required to use Adobe Target and other existing tools in our Martech stack to optimise product funnels on our corporate website to improve engagement and conversions using techniques i.e. A/B testing, personalisation strategies. The ideal candidate will have a strong background in adobe tools, digital marketing, data analysis, and user experience optimization.
Job Responsibilities
- Develop and execute A/B testing and multivariate testing strategies to improve website performance and user experience.
- Translate Digital Experience Analytics behavioural insights (e.g. rage clicks, scroll patterns, engagement depth) into actionable A/B tests and personalisation strategies
- Define test hypotheses, success metrics, and audience logic for personalised content.
- Utilise Adobe Target to create, manage, and analyse personalised content and experiences for website visitors.
- Collaborate with campaign, audience (Martech), and analytics teams to prioritise optimisation opportunities.
- Collaborate with marketing, design, and development teams to implement test variations and track performance metrics.
- Analyse test results and provide actionable insights to stakeholders for continuous improvement.
- Maintain documentation of testing processes, results, and best practices.
- Stay updated with industry trends and best practices in A/B testing and personalisation.
People Specification
Required Skills and Qualifications:
- Proficiency in Adobe Target: Extensive experience in setting up and managing A/B tests, multivariate tests, and personalised content using Adobe Target.
- Adobe Products: Familiarity with Adobe Analytics, Adobe AJO, and RTCDP — and how they intersect with targeting
- A/B Testing Expertise: Strong understanding of A/B testing methodologies, statistical analysis, and best practices.
- Data Analysis: Ability to analyse data from tests and provide actionable insights. Proficiency in tools like Google Analytics, Adobe Analytics, or similar.
- Technical Skills: Basic understanding of HTML, CSS, and JavaScript to implement and troubleshoot test variations.
- User Experience (UX) Optimisation: Knowledge of UX principles and best practices to enhance website usability and engagement.
- Project Management: Strong organisational skills with the ability to manage multiple projects and meet deadlines.
- Communication: Excellent verbal and written communication skills to collaborate effectively with cross-functional teams and present findings to stakeholders.
- Storytelling: Data-driven nature - Craft compelling performance narratives.
- Problem-Solving: Strong analytical and problem-solving skills to identify issues and develop effective solutions.
Preferred Qualifications:
- Experience in the digital marketing of financial services.
- Familiarity with other Adobe Experience Cloud products.
- Certification in Adobe Target or related fields.
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Job Purpose
- To provide financial expertise and wealth creation advice to Nedbank clients in order to make Nedbank the great place to bank.
Job Responsibilities
- Analyse clients’ financial statuses to determine their expenses, income, insurance coverage, financial objectives, tax status, risk tolerance, or other information needed to develop a bespoke financial plan.
- Examine and suggest financial solutions and strategies for the financial plan (plan for life).
- Assist clients in implementing their plans and carry out financial transactions.
- Review clients’ portfolio's and plans on a regular basis to customize the financial plans according to clients’ changing life or economic circumstances, needs and requirements.
- Maintain updated knowledge of regulations, practices and financial products in order to maintain fit and proper status.
- Demonstrate an understanding of structuring, presenting and reviewing financial plans to individuals and legal entities.
- Displays knowledge of approved products and services and be able to continuously up-skill oneself on product and industry development.
- Understand the appropriate rules and regulations of the industry and the bank and the application thereof, maintaining full compliance.
- Building a sustainable and profitable practice.
- Participate and attend all business engagements to build and strengthen relationships.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Diploma
Essential Qualification
- FSCA Qualification is essential
Preferred Qualification
- Certificate: Financial Planning
Minimum Experience Level
- Role specific / 1 - 5 years Financial Planning experience
Technical / Professional Knowledge
- Administrative procedures and systems
- Data analysis
- Relevant software and systems knowledge
- Relevant regulatory knowledge
- Banking knowledge
- Banking procedures
- Cluster Specific Operational Knowledge
- Business principles
- Business terms and definitions
- Governance, Risk and Controls
Behavioural Competencies
- Sales Disposition
- Building Trusting Relationships
- Energy
- Adaptability
- Continuous Learning
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Job Purpose
- To provide overall application systems design and balance requirements against resource utilisation and architectural factors and in line with Nedbank business strategy.
Job Responsibilities
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives
- Participate and support corporate social responsibility initiatives for the achievement of business strategy
- Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Nedbank.
- Deliver operational reports by complying to service level agreements
- Reduce risk by ensuring accuracy of information through compliance with risk and compliance requirementsManage production environment through application and checking of processes
- Control cost by managing time and resources
- Develop outputs according to provided specifications through interaction with analysts and designers
- Improve business knowledge through being mentored bybusiness and product specialists
- Develop training material for end users
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions
- Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders
- Ensure that own contribution and participation contributes to the achievement of team goals
- Create and manage own career through guidance and support of management; department and colleagues
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames
- Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team
- Track progress against work plans by providing feedback on own delivery in project feedback sessions
- Utilize resources by complying to organisational and departmental standards and procedures
- Demonstrate understanding of policies; procedures and standards by completing relevant surveys
- Identify risks according to bank and departmental policies and take corrective action according to level of control
- Communicate dependencies to project team
- Cloud Strategy Development:
- Crafting strategies for migrating existing applications to the cloud or building new applications that leverage cloud-native technologies.
- Demonstrate experience in the creation of an application roadmap relevant to cloud technologies.
- Architecture Design:
- Designing scalable, resilient, and secure cloud architectures that utilize services like containers, serverless computing, microservices, and managed cloud services.
- Establishing reusable patterns for solutions enabling efficient cadence to deliver solutions.
- Designing scalable and secured data solutions and integration patterns.
- Requirement Analysis:
- Understanding business requirements and translating them into technical specifications for cloud solutions.
- Container Orchestration:
- Utilizing container orchestration platforms like Kubernetes to manage containerized applications efficiently, including deployment, scaling, and load balancing.
- Security and Compliance:
- Aligning cloud architecture/designs to security best practices and ensuring compliance with industry regulations and standards.
- Cost Optimization:
- Optimizing cloud usage to minimize costs while maximizing performance and reliability, which may involve rightsizing resources, leveraging reserved instances, or adopting cost-effective architectures.
- Collaboration and Communication:
- Collaborating with cross-functional teams including developers, DevOps engineers, and business stakeholders to align technical solutions with business goals.
- Continuous Learning:
- Staying updated with emerging cloud technologies and best practices through continuous learning, certifications, and participation in industry events and communities.
- Technical Knowledge
- Deep understanding of cloud computing platforms, including public, private, and hybrid clouds, as well as various cloud services and technologies.
- Ability to design and implement cloud-based architectures that meet the organization's requirements in terms of security, performance, scalability, and cost-effectiveness.
- Strong technical background in areas such as networking, databases, and security, as well as experience with cloud platforms and services such as Amazon Web Services (AWS) and Microsoft Azure.
- Ability to effectively communicate with stakeholders, including business leaders, technical teams, and vendors, to understand their needs and requirements and to present technical solutions in a clear and concise manner.
- Experience in managing complex projects, including defining project scope, creating project plans, and coordinating with other teams to ensure successful implementation of cloud-based solutions.
- Ability to identify and troubleshoot technical issues that arise during implementation and maintenance of cloud-based solutions.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Professional Qualifications/Honour’s Degree
Preferred Qualification
- Master's degree in Information Systems or Computer Systems
- Microsoft Certified: Azure Solutions Architect Expert
- AWS Certified Solutions Architect – Associate
Desired Qualification/Skills
- Microsoft Certified: Azure Developer
- Microsoft Certified: Azure Data Fundamentals
- Microsoft Certified: Cybersecurity
- AWS Certified Developer
- AWS Certified Security
- Java, Spring boot, C#, .NET, Angular, Python basic knowledge
- Understanding of FSI governance, standards, suppliers, and applications
Minimum Experience Level
- 5-8 years and/or relevant industry experience as well as experience in relevant IT discipline
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking knowledge
- Banking procedures
- Business principles
- Business terms and definitions
- Data analysis
- Governance, Risk and Controls
- Microsoft Office
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Microsoft Office Product
- Cluster Specific Operational Knowledge
- Project Management
- System Development Life cycle(SDLC)
- Unified Modelling Language (UML)
- Rational design toolset application
- IT Architecture
Behavioural Competencies
- Continuous Learning
- Collaborating
- Customer Focus
- Initiating Action
- Work Standards
- Managing Work
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Job Purpose
- To provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its business goals.
Job Responsibilities
- Action stakeholder requests by capturing and processing the administration request on the relevant system.
- Action vendor invoice payments by capturing and processing the data on the relevant system.
- Perform reconciliations from Supplier invoice and general ledger accounts by comparing with the supporting documents.
- Compile a catalogue of services by allocating costs per product.
- Ensure recovery of costs for services rendered by maintaining and monitoring the transfer pricing system.
- Monitor financial performance by analysing actuals to variances.
- Minimise financial and reputational risk by ensuring accuracy of processing activities.
- Provide feedback to internal and external stakeholders by generating and making available relevant reports and MIS.
- Meet and exceed internal and external client needs by timeously responding to queries and actioning the request within the Service Level Agreement (SLA)
- Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion.
- Ensure to verify and authenticate reports, data and transactions by physically extracting, generating and checking reports from the system.
- Verify client information on systems in accordance with Nedbank policies and FICA rules.
- Maintain and update the administration files and legal documents by saving electronic files on server or physical secure repository.
- Escalate anomalies where cases or call records not found or if there a mismatch of accounts are not logged by emailing Team Manager.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced, and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Requirements
- NQF Level 6 or Higher in a Finance, Commerce, Economics, or Information Systems
- Minimum 3 –5 years in banking operations, payments, or client services
- Exposure to international transactions, correspondent banking, or multi-currency clearing
- Experience with reporting, reconciliations, and regulatory compliance
- Strong analytical and reconciliation skills
- Knowledge of FICA, AML, and KYC regulations
- Proficiency in SWIFT messaging standards
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking knowledge
- Banking procedures
- Business terms and definitions
- Data analysis
- Relevant regulatory knowledge
- Business writing skills
- Product Knowledge
- Relevant system knowledge
- Governance, risk and controls
Behavioural Competencies
- Communication
- Collaborating
- Customer Focus
- Initiating Action
- Work Standards
- Managing Work
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Job Purpose
- This role is on a hybrid basis and requires you to be onsite as and when required. The onsite role is based at Nedbank Park Square Campus, Umhlanga.
- To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset. Complete complex tasks or larger, well-scoped challenges independently and identifies appropriate actions that have been provided to address a business challenge. Pair with Product Designers (CX/UX), Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value chain. Apply the principles of Product Ownership Analysis and the strategy-to-execution framework.
Job Responsibilities
- Conduct iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives.
- Conduct elicitation and collaboration tasks to obtain information from stakeholders.
- Conduct requirements analysis and design definition to structure, organize, specify and model requirements and designs.
- Conduct Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement
- Conduct strategy analysis to define the future and transition states needed to address the business need, the work required to define that need and the scope of the solution.
- Conduct Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value.
- Execute according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods, frameworks, standards, tools, techniques, competencies and practices.
- Analyse and document requirements based on changes to users, interfaces, processes, data flows, constraints, environments, and non-functional requirements.
- Understand the portfolio's strategic themes, product roadmap, vision, KPIs and metrics, and align requirements accordingly.
- Understand all elements of the program and team backlog and align requirements accordingly.
- Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs and participate to define the proposed solution.
- Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, retrospectives and dependencies across projects.
- Decompose and document epics, features, themes, hypothesis statements, PI objectives and user stories by identifying gaps, missing stories and acceptance criteria, scenario development and all requirement categories.
- Own decomposition of portfolio epics, features, elicitation, analysis, story writing and acceptance criteria writing throughout the requirements value chain.
- Collaborate/co-create process and capability alignment by pairing with the PE and Business Architect.
- Support the team in working on impediments and spikes and enabler epics, enabler stories, and synthesise the data to articulate requirements.
- Work with development/QA to identify test cases/scenarios, conduct user acceptance testing and train the trainer/user and support change management commercialisation.
- Conduct/participate in Backlog Refinement, prioritisation, WSJF, and increment planning and drive Devops and Built-in quality principles.
- Analyse/document data requirements and model data flows through all seven product dimensions on a solution/program level by pairing with BDMs.
- Foster stakeholder relationships and engagement for discovery and delivery, backlog refinement, dependencies and enterprise delivery up to senior level.
- Conduct system demos and contribute to I&A and offer and implement suggestions for improvement.
- Actively participate and lead program/squad ceremonies by pairing with Scrum Masters, Agile Coaches, Product and BITE Owners.
- Drive minimum viable thinking, continuous deployment and integration.
- Ensure early remediation by reducing waste, rework, identify risks, issues.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- IT qualification, Certificate in BA endorsed by IIBA , Safe Certification
Essential Certifications
Preferred Certifications
Minimum Experience Level
- 5 - 8 years Business Analyst experience,
- Ability to manage multiple IT Projects and exposure to complex projects; business and industry exposure.
- Guiding others on how to effectively use common techniques.
- Demonstrate these skilled proficiency descriptors.
Technical / Professional Knowledge
- Research methodology
- BA Body Of Knowledge
- Business writing skills
- Agile Concepts
- Data and Business analysis
- Process Engineering Skills
- Global business analysis Trend
- Business Analysis Descipline , Techniques and Practices
- Microsoft Office Product
Behavioural Competencies
- Decision Making
- Building partnerships
- Technical/Professional Knowledge and Skills
- Initiating Action
- Continuous Improvement
- Customer Orientation
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Job Purpose
- To work with business and projects to identify areas where complex business processes and performance can be developed or improved. Leverages BPM techniques, concepts, and tools to proactively assists business managers in identifying and evaluating opportunities for improvement. May lead some process transformation and/or performance improvement initiatives and perform administrative tasks that include project estimation and planning, project budget expenditure.
Job Responsibilities
- Define the scope and estimations for process initiatives
- Proactively plan process deliverables based on relevant project delivery method
- Work with business stakeholders to prioritise process work
- Design and execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time.
- Conduct As Is and To Be discovery, analysis and design using relevant analysis techniques
- Proactively engage with business on strategic initiatives which require process improvement
- Professionally consult with senior stakeholders across clusters.
- Ability to build business case to demonstrate business value & calculate ROI for business stakeholders
- Define and analysis value chains (cross functional process mapping) and linking business strategy to process architecture
- Define the process end-to-end view (Operating model)
- Understand process improvement & Enterprise Architecture frameworks
- Understand advanced process measurement (tying value chain processes to corporate performance metrics)
- Ability to design and develop process measurement analytics and collaborate on the construction of the analytics tools
- Ensure successful implementation of processes by evaluating benefit realisation
- In depth understanding of process and workflow streamlining, problem resolution, change management and relevant BPMS tool use
- Understand how change management integrates into the overall transformation initiative
- Develop communication plans that will facilitate the planned changes
- Develop mitigation strategies for cross-organizational impacts for process improvement projects
- Ability to use BPM related tools including project planning and tracking
- Understand how BPMS and RPA tools are used for process automation
- Ability to manage the capture of information in the BPM tools and review models for compliance with standards
- Ability to work with the data architects to define dataflow, data transformation, interface needs and sources for all information
- Understand big data concepts and how it will be used for research, customer experience management, and information mining
- Understand current and emerging technology landscape and how it can be used in the BPM context
- Understand all the regulatory and compliance drivers for the business within their customer domain.
- Able to apply Nedbank process methods and practices on process initiatives
- Understand the required risk controls within the risk appetite within their customer domain
Essential Qualifications - NQF Level
- Professional Qualifications/Honour’s Degree
Preferred Qualification
- Computer Science/Information Systems/ Industrial Engineering / Business Degree / NQF 7
Preferred Certifications
- LEAN/ SIX SIGMA - Yellow belt / CBPP/ Business Analysis
Minimum Experience Level
- 7 - 10 years
- 3 - 5 years managerial experience
- Demonstrated proficiency of BPM, Change Management, and other methods that are part of a collaborative team. Demonstrated leadership on small-to-medium process and performance improvement engagements
Technical / Professional Knowledge
- Business principles
- Principles of project management
- Relevant regulatory knowledge
- Management information and reporting principles, tools and mechanisms
- Presentation Skills
- System Development Life cycle(SDLC)
- Functions specific policies procedures and systems knowledge
- Modelling-EPC/BPMN/UML
- Process Measurements
- Analysis
- business consulting and facilitation skills
- People Skills
- Client focused process Design
- Process management Principles
- Business consulting and facilitation
Behavioural Competencies
- Decision Making
- Facilitating Change
- Influencing
- Continuous Improvement
- Building Partnerships
- Customer Orientation
go to method of application »
Job Purpose
- To provide financial expertise and wealth creation advice to Nedbank clients in order to make Nedbank the great place to bank.
Job Responsibilities
- Analyse clients’ financial statuses to determine their expenses, income, insurance coverage, financial objectives, tax status, risk tolerance, or other information needed to develop a bespoke financial plan.
- Examine and suggest financial solutions and strategies for the financial plan (plan for life).
- Assist clients in implementing their plans and carry out financial transactions.
- Review clients’ portfolio's and plans on a regular basis to customize the financial plans according to clients’ changing life or economic circumstances, needs and requirements.
- Maintain updated knowledge of regulations, practices and financial products in order to maintain fit and proper status.
- Demonstrate an understanding of structuring, presenting and reviewing financial plans to individuals and legal entities.
- Displays knowledge of approved products and services and be able to continuously up-skill oneself on product and industry development.
- Understand the appropriate rules and regulations of the industry and the bank and the application thereof, maintaining full compliance.
- Building a sustainable and profitable practice.
- Participate and attend all business engagements to build and strengthen relationships.
Essential Qualifications
- FSCA accredited Qualification NQF 5 or higher
- Regulatory Exam for Representatives (RE 5)
Preferred Certifications
- A registered Certified Financial Planner (CFP), or working toward becoming a Certified Financial Planner
Minimum Experience Level
- 1 – 5 years' experience in Financial Planning / Financial Advice / Sales within Financial Services
Technical / Professional Knowledge
- Administrative procedures and systems
- Data analysis
- Relevant software and systems knowledge
- Relevant regulatory knowledge
- Banking knowledge
- Banking procedures
- Cluster Specific Operational Knowledge
- Business principles
- Business terms and definitions
- Governance, Risk and Controls
Behavioural Competencies
- Sales Disposition
- Building Trusting Relationships
- Energy
- Adaptability
- Continuous Learning
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Job Purpose
- To oversee the management of the Bank's heritage resources and art assets to mitigate risk and ensure regulatory and legislative compliance of the organisation's heritage resources and art assets, preserving the institutional history for posterity, while supporting strategic upliftment of emerging and established South African artists
Job Responsibilities
- Manage the collections management, archiving and preventative conservation of the organisation's archives and heritage material through best practice to preserve them for posterity.
- Conduct curative, research and creative outputs which pertain to and boost the presence, visibility, and relevance of the heritage portfolio to contribute to the preservation and protection of heritage assets.
- Conduct full accessioning and documentation practices as per best practice to preserve the institution's heritage and history for posterity and strengthen the organisations reputation as a steward of cultural heritage.
- Ensure and conduct where applicable, the appropriate restorative or stabilising treatments to preserve the institution's artefacts and documents to enhance the longevity and integrity to prevent further deterioration and damage.
- Attend and liase with all internal and external researchers and research matters, as well as archival donors and depositors, to grow and educate the organisation and external parties about the organisation's history.
- Advise the cluster and departmental heads regarding industry standard and best practice regarding heritage materials, buildings and sites owned by the organisation; and ensuring these are implemented and enacted to mitigate associated risks.
- Create and maintain the relevant policies and protocols for the organisation to ensure the collections are protected and managed.
- Ensure that the organisation is in adherence and compliance with all national heritage and mesological legal framework, acts, codes, and core standards to ensure risk mitigation and enhance credibility and trust.
- Oversee the management of the art specialist, including the conservation measures, collections management, curation and acetizing of the organisation's art collection to contribute to the institution's long-term sustainability and cultural impact.
- Ensure sufficient and effective departmental budgeting, risk mitigation, departmental finance management and system administration, vendor management, adherence and implementation of the Art and Heritage Strategy to collectively contribute to the department's operational efficiency, financial health, and the successful preservation and promotion of the organization's cultural heritage.
- Ensure the Art and Heritage Committee meets and is run as per its relevant Charter to promote effective governance and oversight, alignment with strategic objectives.
Essential Qualifications - NQF Level
- Professional Qualifications/Honour’s Degree
Preferred Qualification
- Bachelor of Social Sciences (BSocSci): History and Heritage Studies; Bachelor of Arts (BA) or Bachelor of Science (BSc): Archaeology
- Association of Professional Heritage Practioners, South Africa Museums Association, Association of Southern African Professional Archaeologists, South African Society of Archivists
Minimum Experience Level
- 3 - 6 years
- 1 - 2 years management experience as part of the above years
- Deep understanding of heritage management, achival practices, museuological institutions. Expert knowledge of National Heritage Resources act 25, 1999. South African Heritage Resources Agency Guidelines. Burra Charter, Venice Charter, South African Museums Association Guidelines for Best Practice, People and Financial Management.
Technical / Professional Knowledge
- Dutch Language Proficiency
- Preventative and Stabilization Mesological Care
- Archival Practice
- Museological Practice
- Budgeting and Financing
- Project Management
- Strategic Planning and Management
Behavioural Competencies
- Quality Orientation
- Managing Work
- Initiating Action
- Building Networks
- Influencing
- Courage
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Job Purpose
- To consult, advise and report to the Group regarding relevant domestic and international legislation; compliance and governance to ensure adherence to relevant codes; regulations and rules thereby minimising risk to and protecting the reputation of Nedbank.
Job Responsibilities
- Advise business on best practice for regulatory compliance by ensuring the business is educated on the regulatory landscape and by creating awareness around compliance implication of daily duties.
- Understanding, positioning and articulating for legislative change.
- Support the central function by assisting in developing of policies, procedures, frameworks and tools with specific focus on relevant risk legislation, for the benefit of the larger organisation.
- Define governance frameworks and ensure good governance practice.
- Advise and support the Group to ensure regulatory compliance standards are met and risks are mitigated.
- Identify, define and agree on the regulatory universe applicable for each relevant Business Unit, mitigating risks.
- Provide regulatory support and expertise in the formulation and completion of compliance risk management plans (CRMP's).
- Advise and support business in terms of applicability of legislation and in so doing, mitigate risk.
- Ensure that compliance risk as well as all other impacted risks are adequately identified and in so doing, guide the business in terms of addressing such risk.
- Guide business to ensure that business policies contain the right content addressing legislative requirements thereby working toward an effective and adequate control environment
- Advise business of changes in legislation and identify potential impact of these changes on the business.
- Influence the enhancement of business processes and methodologies specific to the area.
- Support and empower the Group to prevent compliance breaches and reputational risk from occurring, which could result in financial penalties.
- Create and strengthen awareness of the business compliance risk management in relation to evolving regulatory landscape.
- Promote and facilitate cross Cluster engagement, manage and improve business efficiencies.
- Engage with stakeholders on findings of compliance risk and control assessments to ensure action plans adhere to regulatory standards.
- Enable management to make informed decisions and prevent compliance breaches.
- Ensure that stakeholder relationships are effectively managed.
- Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses.
- Stay abreast of developments in field of expertise, ensuring personal and professional growth.
- Understand and embrace the Nedbank vision and values, leading by example.
- Manage performance through training, development and addressing poor performance through relevant channels.
- Educate self-regarding business, through engagement, meetings, procedures and policy awareness.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Essential Qualifications - NQF Level
Essential Certifications
- Compliance Practitioner (SA) / CPrac (SA) – preferred not essential
- Admitted Attorney – a requirement
Type of Exposure
- Relevant regulatory and compliance experience in relation to the following areas – inter alia Banks Act, Financial Intelligence Centre Act, National Credit Act, Companies Act, Protection of Personal Information
- Managed risk and compliance
- Interpretation of legislation
- Checking accuracy of business feedback in response to evolving regulatory landscape
- Regulatory Reporting
- Industry engagements
Minimum Experience Level
- 10 years in a Compliance / Legal role of which 2 years have been at a Management level
Technical / Professional Knowledge
- Relevant, broad and detailed regulatory knowledge
- Giving of advice
- Corporate Governance and Compliance
- Compliance reporting
- Policy and Procedural Knowledge
Behavioural Competencies
- 360° Decision Making
- Influencing
- Building Trusting Relationships
- Managing Work
- Quality Orientation
- Stress Tolerance
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Job Purpose
- To administer deceased estates and to add value to the business by referring sales leads to the rest of Nedbank Group so as to create holisitic value proposition for our clients
Job Responsibilities
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Ensure that all estates assets are insured against loss.
- Draft a cash reconciliation statement which is checked for correctness by management before any cash distribution.
- Update stats and have monthly meetings with Management to identify possible risks.
- Get equity mandates from the heirs before liquidating any assets.
- Explain the deceased estates administration process to the heirs and manage their expectations; by regular and ongoing communication.
- Engage our internal clients (NFP; PFA) by keeping up to date with regular progress report.
- Responding to client queries and complaints within 48 hours.
- Escalating complaints to Management.
- Foster professional relationships with beneficiaries; intermediaries and others.
- Finalise estates within 12-months to ensure client satisfaction Generate revenue by taking executor's fees.
- Finalise estates within the shortest possible time to maximise profits by making use of statistics progress report.
- Receive all relevant documents from the heirs and send them to the relevant authorities for processing.
- Take control of the deceased assets and ensuring that thery are allocated to the lawful heirs.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge and sharing knowledge with team.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Essential Qualification
Minimum Experience Level
- 5-10 years dedicated experience as an Estates Practitioner/Officer is essential.
Technical / Professional Knowledge
- Microsoft Office
- Administrative procedures and systems
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Banking knowledge
- Banking procedures
- Cluster Specific Operational Knowledge
- Business principles
- Business terms and definitions
- Governance, Risk and Controls
Behavioural Competencies
- Customer Focus
- Work Standards
- Collaborating
- Communication
- Managing Work
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Job Purpose
- To manage and deliver medium projects from commencement to completion within the scope, budget and time agreed. Projects could be associated with any discipline e.g. process engineering, information technology, in line with the business strategy. The Project Manager will play an active role in providing mentorship and coaching on agile best practices to junior staff. The Project Manager will also ensure the team is working on the right tasks at the right time, working closely with the Business Product Owner and Technical Product Owner to translate epics, stories, and other items on the sprint list into actionable tasks for the delivery team
Job Responsibilities
- Ensure successful implementation of Agile in software projects with improved quality in accordance with business needs and strategic goals.
- Provide expert level guidance to software project team in terms of process, system, tools, methods as well as communication, integration, and successful team dynamics through weekly facilitation sessions
- Integrate with diverse stakeholders by engaging and facilitate with multiple diverse groups across a spectrum of wants and needs
- Engage and facilitate with multiple diverse groups across a spectrum of wants and needs
- Build professional relationships though engagement and regular communication and feedback with all stakeholders using quality metrics and project status reports as drivers
- Ensure accurate cost estimation based on coverage of client requirements and project scope.
- Manage project budget within project scope.
- Deliver projects on target within due date, budget and according to scope and project governance.
- Ensure traceability of defined benefits throughout lifecycle of the project and escalate any deviations.
- Ensure management of scope including coverage of client requirements and based on estimations.
- Manage delivery of project against agreed schedule.
- Meet requirements by providing advice to clients on the most appropriate Project management approach, identify project stakeholders, communicate their roles, and define the level of participation in project, map their communication needs and manage stakeholder engagement strategies through the project plan.
- Manage each stakeholder group actively through the change cycle.
- Manage the stakeholders by ensuring an understanding of the behaviours and operations and by defining strategies in project schedule.
- Keep clients and management informed.
- Ensure client needs are accurately captured in scope and signed off by stakeholders.
- Ensure satisfactory post implementation review and performing retrospectives/inspect & adapt sessions as required.
- Ensure client needs are accurately captured in scope and signed off by stakeholders.
- Ensure sufficient resource allocation.
- Manage delivery of medium projects according to prevailing Project Management methodology.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Professional Qualifications/Honour’s Degree
Preferred Qualification
- NQF level 7 qualification or Honours degree in Project Management or Business management
Essential Certifications
- Relevant certification in PM practises or methodology (PRINCE/ PMBOK ETC)
Essential Certifications
- Project Management or Business Management, Certified Scrum, SAFE
Minimum Experience Level
- 5-8 years working experience in project environment of which 5 years is in a Project Manager role.
Technical / Professional Knowledge
- Industry trends
- Relevant software and systems knowledge
- Principles of financial management
- Cluster Specific Operational Knowledge
- Principles of project management
- Communication Strategies
- Decision-making process
- Governance, Risk and Controls
- Financial management
- Information Technology concepts
Behavioural Competencies
- Influencing
- Customer Orientation
- Earning Trust
- Continuous Learning
- Monitoring Information
- Leveraging Feedback
- Planning and Organizing
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Job Purpose
- To plan, direct and co-ordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans and allocation of available resources, in line with the business strategy. The Project Manager will also monitor and report on project and deliverable progress, run agile ceremonies, and provide mentorship and coaching on agile best practices. The Project Manager will also ensuring the team is working on the right tasks at the right time, working closely with the Business Product Owner and Technical Product Owner to translate epics, stories, and other items on the sprint list into actionable tasks for the delivery team
Job Responsibilities
- Ensure successful implementation of Agile in software projects with improved quality in accordance with business needs and strategic goals.
- Provide expert level guidance to software project team in terms of process, system, tools, methods as well as communication, integration, and successful team dynamics through weekly facilitation sessions
- Integrate with diverse stakeholders by engaging and facilitate with multiple diverse groups across a spectrum of wants and needs
- Engage and facilitate with multiple diverse groups across a spectrum of wants and needs
- Build professional relationships though engagement and regular communication and feedback with all stakeholders using quality metrics and project status reports as drivers
- Ensure accurate cost estimation based on coverage of client requirements and project scope.
- Ensure project budget are managed within project scope.
- Ensure projects are delivered on target within due date, budget and according to scope and project governance.
- Ensure traceability of defined benefits throughout the lifecycle of the project and escalate any deviations.
- Ensure management of scope, including coverage of client requirements, are created based on estimations.
- Manage delivery of project against agreed schedule. Meet project requirements.
- Manage project priorities effectively and ensured dependencies are catered for according to the project scope.
- Ensure professional advice accepted and implemented.
- Identify project stakeholders, communicate their roles, define their level of participation in project, and map their communication needs and stakeholder engagement strategies throughout the project plan. Be able to structure and lead multidisciplinary and multi-level stakeholder engagements with the ability to synthesize and communicate in a non-technical language
- Ensure each stakeholder group is actively managed through the change cycle.
- Ensure roles and strategies are defined, and behaviors and operations are understood.
- Ensure clients are informed.
- Ensure satisfactory post implementation review and performing retrospectives/inspect & adapt sessions as required.
- Ensure client needs are accurately captured in scope.
- Ensure sufficient resource allocations.
- Manage delivery of large and complex projects according to prevailing project management methodology.
- Conduct effective resource negotiation and allocation.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Professional Qualifications/Honour’s Degree
Essential Qualification
- NQF 7 in Project Management or Honours Degree
- SAFE Framework
- Certified Scrum
Essential Certifications
- PMP or Prince certification. Programme Management certification (PGMP)
Preferred Certifications
- Project Management, Certified Scrum Master and Scaled Agile certification
Minimum Experience Level
- 8-10 years experience working in a project environment of which 2-3 years working with medium to high complexity projects
Technical / Professional Knowledge
- Relevant regulatory knowledge
- Industry trends
- Relevant software and systems knowledge
- Research methodology
- Principles of financial management
- Cluster Specific Operational Knowledge
- Principles of project management
- Communication Strategies
- Decision-making process
- Governance, Risk and Controls
Behavioural Competencies
- Decision Making
- Influencing
- Planning and Organizing
- Work Standards
- Applied Learning
- Customer Orientation
- Earning Trust
Method of Application
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