Job Opportunities at NTT Ltd.

• The AI Transformation Practice Lead is a new role created to support the newly appointed Global Head of L&D and drive NTT DATA Inc.’s most critical enterprise capability: AI fluency and adoption at scale. This individual will lead the redesign and expansion of the AI Academy, partner with the Talent COE to embed AI into core people processes, and coordinate enterprise-wide work redesign initiatives that enable our people to thrive in an AI-first world. This is a high-visibility, enterprise-critical role that requires strategic coalition-building across the AI Office, aXet, Global L&D, Talent COE leaders, and workforce planning teams. The AI Transformation Practice Lead will also play a pivotal part in shaping how AI and the future of work inform NTT DATA Inc.’s career architecture, in close collaboration with the Global Head of Career Architecture. In addition, the role will partner with the Global Head of Executive Talent and Global Head of Leadership Development to ensure that AI fluency and future-of-work leadership are embedded into the expectations and development of NTT’s future senior executives. This role requires not only coalition building but also exceptional innovation skills to connect AI transformation with the broader People & Culture (P&C) ecosystem. The successful candidate will position NTT DATA Inc. as a leader in AI-enabled transformation, ensuring our people, managers, and leaders are equipped to thrive in an AI-first future.

Key Accountabilities

• AI Academy Development & Strategy – Lead the redesign, expansion, and governance of the AI Academy as NTT DATA Inc.’s flagship capability platform. Build the Academy strategy, design operating model, assemble team capability, and define the end-to-end learning portfolio. Reposition the existing AI Academy (currently outside of L&D) under a unified strategy and L&D governance. Ensure scalability, role relevance, and measurable business impact of AI learning offerings.
• AI Transformation for Talent COE – Partner with the Global Head of Learning Tech & Partnerships, Talent COE leaders, and P&C Transformation workstreams to integrate AI into HR/Talent processes and products. Advise on how AI can enhance recruitment, performance, career mobility, and learning workflows. Ensure guardrails and ethical frameworks are embedded into AI use cases across the Talent COE.
• AI@Work Redesign & Capability Pilots – Lead efforts to help NTT DATA Inc. rethink and redesign work in light of AI adoption — clarifying which tasks are best performed by AI, which remain human-led, and how new hybrid models of work should operate. Partner closely with the NTT AI Office, aXet team, and Strategic Workforce Planning leads to ensure work redesign efforts align with enterprise priorities. Launch and steward capability pilots that equip employees and managers with the mindsets, skill sets, and ethical practices required for the future of work.
• Career Architecture Alignment – Collaborate with the Global Head of Career Architecture to integrate AI skills, capabilities, and redesigned work expectations into NTT’s evolving career framework. Ensure career paths reflect future-of-work realities and AI-enabled roles.
• Executive Talent Partnership – Work closely with the Global Head of Executive Talent to embed AI and future-of-work leadership into the criteria and development pathways for senior executives.
• Innovation Leadership – Bring strong innovation skills to reimagine how L&D integrates AI into capability building. Lead experimentation and creative problem-solving to link AI transformation with other Talent COE priorities.
• Coalition Building & Thought Leadership – Build strong partnerships with the NTT AI Office and aXet, ensuring alignment between corporate AI strategy and people capability initiatives. Act as an internal and external thought leader on AI capability and transformation. Represent L&D on AI-related governance and transformation forums.

Success Measures

• Successful relaunch and adoption of the AI Academy as the flagship enterprise capability platform.
• Demonstrable improvement in employee AI fluency and role-specific capability within 12–18 months.
• Integration of AI into key Talent COE processes and products with measurable efficiency or experience gains.
• Scaled adoption of AI@Work pilots with documented impact on productivity, work redesign, and ways of working.
• AI skills and expectations embedded into career architecture and executive leadership development.
• Strong alignment and recognition by AI Office, aXet, and business leaders as a trusted transformation partner.

Qualifications & Experience

• 10+ years in learning, digital transformation, AI enablement, or related roles.
• Demonstrated experience leading large-scale transformation or capability-building programmes (AI or digital highly desirable).
• Strong knowledge of AI technologies, including GenAI, and their application to workforce transformation.
• Experience designing or leading academies, centres of excellence, or capability frameworks.
• Background in talent/HR processes (recruitment, mobility, performance, learning) and how AI can reshape them.
• Proven ability to innovate and lead creative transformation initiatives, ideally in L&D, talent, or future-of-work contexts.
• Experience collaborating with career architecture, talent management, or executive development teams is highly desirable.
• Exceptional stakeholder management, coalition-building, and influencing skills at senior levels.
• Strong communication and thought leadership ability; able to design engagement campaigns that drive adoption.

Ideal Candidate Profile

• A pioneer who combines strategic vision with pragmatic execution.
• Equally comfortable operating at conceptual/strategic level (framing AI capability roadmap) and at execution level (pilots, governance, adoption).
• Credible and confident with both business executives and technical/AI experts.
• Passionate about enabling people to thrive in an AI-first world.
• An innovator with strong problem-solving skills, able to connect AI transformation with the broader P&C ecosystem.
   

go to method of application »

Role Purpose

• The Strategic People & Culture (P&C) Business Partner for South Africa is a senior leadership role responsible for driving the people strategy, talent agenda, and cultural transformation across the region. Embedded within the business, this role ensures that people and culture priorities are fully aligned with evolving strategic goals and operating models.
• This role translates business needs into future-focused, data-driven P&C initiatives that enable growth, innovation, and agility. It plays a pivotal role in shaping organizational design, leadership effectiveness, workforce planning, and cultural integration—while championing digital enablement, AI fluency, and future-of-work readiness. The Strategic P&C Business Partner will collaborate and work closely with P&C Consultants and Centres of Expertise (CoEs) like Total Rewards, Talent Acquisition, Employee Engagement, and others. While these CoEs do not report directly to this role, the incumbent will be expected to partner effectively with them to deliver integrated people solutions aligned with business needs.

Key Responsibilities

• Develop and execute the people strategy for South Africa, aligned with global and regional P&C priorities and local business objectives.
• Drive adoption of NTT DATA’s evolving culture, values, and leadership attributes to support transformation and a unified employee experience.
• Serve as a trusted advisor to senior leaders on strategic people matters including organization design, leadership effectiveness, and change management.
• Lead strategic workforce planning based on future skills to support business growth, digital transformation, and operational agility.
• Translate business plans into actionable P&C initiatives using data analytics, market trends, and digital insights to drive measurable outcomes.
• Collaborate with other Strategic P&C Business Partners globally to align on enterprise-wide transformation priorities and share best practices.
• Ensure successful execution of performance management, total rewards cycle, and employee engagement initiatives tailored to local needs.
• Support succession planning, integrating digital leadership and AI-enabled capabilities into talent pipelines.
• Champion diversity, equity, and inclusion (DEI), embedding inclusive practices into all aspects of the people strategy.
• Ensure compliance with relevant (local and / or international) employment regulations, mitigating people-related risks and maintaining ethical and compliant practices across the region or business unit.
• Own digital adoption of global P&C tools and platforms within the region.
• Support cross-functional initiatives including M&A, global org integration, and scale-up efforts.

Key Competencies:

• AI-First HR Mindset: Champions digitization and AI use in all P&C functions.
• Org Design & Succession – Leads organization design, mobility, and succession planning.
• CXO Influence: Operates with gravitas, advising senior leaders on P&C priorities.
• Global Outlook – Skilled in navigating the complexities of a global workforce while driving regionally aligned strategies.
• Compliance Expertise – Deep knowledge of local labour laws and employment legislation.
• Culture & DEI Builder: Shapes unified culture across geographies with a strong DEI foundation.

Required experience:

• Bachelor’s degree in human resources, Organizational Psychology, or a related field.
• An advanced degree such as an MBA is desirable.
• Proven experience in strategic P&C leadership roles within complex, matrixed organizations.
• Experience leveraging AI-enabled tools, digital platforms, and people analytics to inform decisions.
• Demonstrated ability to lead through change and maintain engagement during transformation.
• Professional certifications such as SHRM-SCP, CIPD, or HRCI (SPHR) are advantageous.

go to method of application »

Role Purpose

• The Global Head of Leadership Capability is a new role created to support the newly appointed Global Head of L&D and establish NTT DATA Inc. as the place where people grow by designing and scaling world-class leadership capability and development experiences. This role will be the global steward of NTT DATA Inc.’s How We Lead principles — Inspire, Empower, Care — ensuring they are embedded in leadership capability frameworks, programmes, and people processes. The Global Head of Leadership Capability will make the Leader-as-Coach philosophy the foundation of how we lead, while also evolving leadership mindsets for the AI age. This includes inspiring protagonism, fostering empowerment, and building leaders who create emotional connection, trust, and care. The successful candidate will design and deliver a comprehensive suite of leadership programmes — from global capstone academies to refreshed regional offerings — aligned to NTT’s culture, values, and CEO’s growth strategy. This person will lead a dedicated team, partner with global and regional stakeholders, and position NTT DATA Inc. as a global benchmark for leadership development in an AI-enabled world.

Key Accountabilities

• Leadership Capability Framework & Culture – Define and embed an enterprise-wide leadership capability framework that explicitly reflects NTT’s How We Lead principles — Inspire, Empower, Care. Champion Leader as Coach as the foundation of leadership practice, supported by the Lead, Manager Capability & Coaching role. Reimagine leadership in the age of AI, helping leaders guide hybrid teams of humans and AI while upholding inspiration, empowerment, and care. Take a system-wide approach, ensuring these principles are reinforced across people processes (hiring, reward, performance, succession, and career architecture).
• Leadership Development Portfolio – Design and launch capstone global leadership programmes (executive, mid-level, emerging leaders) that set a new standard in the AI age. Inventory, assess, and update existing leadership programmes. Ensure business-specific and regional programmes are evolved and aligned with global culture, values, and leadership expectations. Build an integrated Enterprise + Business leadership development suite that meets both global consistency and regional/local needs.
• Leader-as-Coach & Manager Capability – Sponsor and oversee the delivery of coaching and manager capability programmes, led by the Lead, Manager Capability & Coaching. Ensure coaching is embedded as a core leadership practice through structured development, toolkits, and everyday leadership rituals. Partner with Internal Comms, Talent COE peers, and business leaders to ensure the coaching habit is reinforced by systems, processes, and recognition.
• AI-Enabled Leadership & Innovation – Define what it means to lead in an AI-enabled workplace (managing AI agents, ethical decision-making, hybrid team practices). Partner with the AI Transformation Practice Lead, AI Office, and Career Architecture to integrate AI capability into leadership programmes and expectations. Position NTT DATA Inc. as a thought leader in developing next-generation AI-age leaders.
• Team Leadership & Governance – Build and lead a global Leadership Capability team, fostering a collaborative, high-performance culture. Partner with the Executive Learning Council (ELC), L&D BPs, and regional talent leaders to drive alignment and governance. Track impact and report outcomes on leadership pipeline health, manager effectiveness, and culture adoption.

Success Measures

• Enterprise-wide leadership capability framework defined, launched, and embedded, fully aligned to How We Lead principles.
• Measurable uplift in manager and leader effectiveness, coaching behaviours, and employee growth metrics.
• Successful delivery of capstone leadership academies and refresh of existing programmes.
• Integration of AI leadership capability into global leadership standards and executive development pathways.
• NTT DATA Inc. recognised internally and externally as a benchmark for leadership development in the AI age.

Qualifications & Experience

• 12+ years in leadership development, talent management, or organisational capability roles.
• Proven experience designing and scaling global leadership programmes across geographies.
• Deep expertise in coaching, ideally ICF-qualified or equivalent, with practical experience coaching leaders at multiple levels.
• Demonstrated experience embedding coaching frameworks and behaviours into leadership programmes and organisational culture.
• Experience embedding leadership frameworks into organisational processes (succession, mobility, performance, reward, hiring, and career architecture).
• Knowledge of future-of-work and AI trends, with ability to shape leadership practices in an AI-enabled world.
• Strong team leadership, stakeholder management, and influencing skills with executives.
• Track record of measuring impact of leadership programmes on business performance and culture.

Ideal Candidate Profile

• A steward of How We Lead, embodying and role-modelling Inspire, Empower, Care.
• A visionary leader who can define the role of leaders in an AI-first era.
• A skilled coaching practitioner who can role-model coach-like behaviours while building system-wide adoption.
• Able to help leaders balance empowerment with influence and care — creating trust, emotional connection, and sponsorship of growth.
• Strong cultural intelligence, able to balance global standards with local needs.
• Passionate about equipping leaders to thrive in an AI-enabled, rapidly transforming environment.
• Credible with executives and inspiring to emerging leaders alike.
• A collaborative partner who thrives in a federated, global organisation.