Job Opportunities at Sandvik

The Role

Provides technical support in mechanical maintenance. Maintains and improves machines and equipment to increase or maintain a high level of reliability, availability, cost efficiency and performance.

Key Performance Areas

• Mechanical maintenance operations.
• Preventive maintenance, perform corrective actions, supports planning and preparation, monitors outcome, documentation (outcome, root cause, time, improvements).
• Work in accordance with standard operating procedures.
• Achievement of maintenance targets.
• Follow quality and cleanliness standards.
• Communication of operational status and any deviations.
• Safety and housekeeping (5S) requirements.
• Continuous improvements and development on a personal and operational level.

Profile Required

• Grade 12 / N3 Technical Qualification / Equivalent Qualification
• Section 13 Trade Certificate
• Flame Proof Certificate
• Basic Computer literacy
• English proficiency
• Relevant mining experience on underground machines (5 years)
• Relevant mechanised mining experience (5 years)
• Underground/surface mining environment
• Maintenance of earthmoving equipment in mining/construction environment.

Applications close 21 December 2022

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Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs. ​

Country

South Africa

Job Purpose

Responsible for providing quality technical support and for developing the technical competencies of internal and external customers.

Main Responsibilities

• Provide technical support to end users, operators and service personnel in cases of complex technical issues.
• Coaching and training with Technicians and Specialists
• Provide relevant feedback to Product Support Managers to enable improvements to the equipment or its operations.
• Provide technical expertise into the sales and business development offering to customers
• Provide assistance in compiling accurate data to process warranty claims and engineering machine improvements.
• Review spare parts recommendations with Parts BLM organization
• Provide information on accuracy of Machine Life Operating Costs (MLOC) to PSM
• Investigate warranty claims proactively and reactively to enhance customer satisfaction and provide feedback to the Warranty Analyst.
• Assist PSM with field-testing and trials of new products and updated components to ensure proper and safe operation.
• Perform equipment demonstrations in a safe manner.
• Provide on-site technical assistance to resolve issues
• Relationship marketing & Market services

Your profile

• Grade 12/N3
• Relevant trade certificate
• Computer literacy
• Maintenance experience (5 years)
• Sandvik product experience (Preferred)
• English proficiency
• Trackless mining experience
• Valid driver’s license
• Physical & Medical ability to function in a mining environment.