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  • Posted: Jan 20, 2026
    Deadline: Not specified
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  • We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature controlled network in Southern Africa. But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our services your solutions. Vector's vehicle fleet includes a food industry first in 'multi-temperature'? vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.
    Read more about this company

     

    Business Intelligence Officer

    Job Purpose

    • To assist and provide support in the ongoing advancement of a suite of business reporting that will provide insight, stimulate further discussion and assist in decision making.

    Key Responsibilities

    Sales and Returns Performance Reporting

    • Ensure data is accurately and regularly captured onto the relevant information systems to facilitate access to reliable data and reporting for trend analysis and decision making.
    • Manage the daily and weekly update of the sales system.
    • Manage the re-run process regularly to ensure that the system is up to date.
    • Run and distribute sales performance information cubes.
    • Update and distribute daily/ weekly sales tracker reports.
    • Create, analyze and distribute monthly returns reports to Principals and internal recipients.
    • Share with and report relevant data and information to Management teams to enable reliable business decision-making.
    • Ensure that ad hoc requests are adhered to within agreed SLA.
    • Compile Depth of Distribution reports within agreed SLAs.

    Principal Back-End Budgeting

    • Calculate and maintain Principal targets by Principal/ Region/ Store/ SKU.
    • Ensure target files are accurately uploaded to internal reporting systems.
    • Liaise with IT and external consultants to resolve discrepancies.

    Risk Control

    • Ensure strict confidentiality at all times.
    • Ensure data security when sending data files to recipients.
    • Assist with managing Security Groups/users and user roles related to server and/ or PBI Workspace and/ or team site access.
    • Assist external stakeholders with onboarding to PBI Workspaces – navigation and training.

    New Business Support/ Business Change Initiatives

    • Provide support and testing for the development of the preliminary business case to support investment.
    • Report and provide recommendations regarding new business and/ or change initiatives ensuring current reporting continuously aligns to the business needs and requirements.
    • Drive reporting to the business.

    Master Data Management: Customers and Material

    • Market Segments: Assist Master Data team in maintaining market segments in SAP by sense-checking information and enforcing process when a market segment query occurs.
    • Customer Master Data: Ensure all customers ranked in terms of ABCD volume and that relevant customers are allocated to call cycles.
    • Maintain merchandising attributes and ensure updates are uploaded timeously to the SAP system.
    • Material Master Data: Maintain merchandising attributes and ensure updates are uploaded timeously to the SAP system.
    • Maintain updated Store Universe information for use by Management.
    • Investigate discrepancies that may arise between the different touch points.
    • Partnering with IT and other internal groups to address.
    • Master Data Management: Sales Force Hierarchy.
    • Update and maintain call cycle data for upload to the Salesforce system.
    • Maintain Salesforce system with call cycle integrity including data cleansing, record maintenance, and data linkages to other source systems.
    • Work cross-functionally to identify ongoing business enablement needs.
    • Investigate discrepancies that may arise between the different touch points.
    • Update of HR Org Data on a monthly basis to ensure Master Data accuracy.
    • Ensure Customer Hierarchies is updated monthly.
    • Reporting on staff and stores not allocated to call cycles.
    • Reporting on Redundant Positions/Call cycles.
    • Call cycle frequency and duration reports.
    • Pack out rate calculation and reporting on deviations.
    • Conducting call cycle workshops if/ when needed by the business.
    • Support salesforce initiatives by Management.

    Month End Reporting

    • Update/refresh and distribute client rebates to internal and external stakeholders.
    • Update/refresh month end Service Level reports and Returns Reports and distribute to Principals and Internal Sales Teams.
    • Monthly refresh and distribution of the principal excel files.

    Information and Data Management

    • Work with Management to prioritize business and information needs.
    • Data cleansing and processing large amounts of raw data.
    • Data mining using available tools, such as Pivot Tables.
    • Solving business problems by mapping and tracing data.
    • Generating reports from single or multiple systems.
    • Assist with evaluating of internal systems for efficiencies, problems and inaccuracies.
    • Supporting initiatives for data integrity and normalization.
    • Training end users on new reports and dashboards.

    Administration

    • Oversee filing and safeguarding of records within area of responsibility.
    • Compile ad hoc spreadsheets when required.
    • Ensure that data captured on management systems is backed up.

    Team Coordination

    • Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritizing and self-development.
    • Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
    • Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
    • Support and drive the business core values.
    • Manage colleagues and clients’ expectations and communicate appropriately.
    • Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
    • Champion training and development of self and others through utilizing available training opportunities or contributing to the development of new training solutions in collaboration with national training specialists.
    • Participate in and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.
    • Update/refresh and distribute Shoprite rebates to internal and external stakeholders
    • Update/refresh month end Service Level reports and Returns Reports and distribute to Principals and Internal Sales Teams.
    • Monthly refresh and distribution of the principal excel files.
    • Maintain a basic appreciation and awareness of employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy.

    Key Relationships

    Internal:

    • Senior Management teams across Vector Trade Marketing.
    • Vector Master Data Department.
    • Vector IT Department.
    • Regional Sales Managers.
    • District Sales and Merchandising Managers.
    • District Sales and Merchandising Agents.

    External:

    • External Service Providers.
    • Principals.
    • Decision Making.

    Qualifications, Skills and Experience Required for the Job

    Qualifications and Experience

    • 3-5 years sales systems / analysis experience.
    • Matric.
    • A National Diploma in Sales Management preferably studying towards a BCom.

    Skills and Competencies

    Behavior Standards

    • Be brilliant at the basics.
    • Face the brutal facts.
    • Smash the silos.
    • Lead with integrity, respect and energy.
    • Be curious and challenge change.
    • Take accountability for results and people.

    Attributes

    • Initiative and assertive.
    • Tolerant of stress and pressure.
    • Creative.
    • Proactive.
    • Attention to detail.
    • Deadline driven.
    • Able to interact at all levels of the organization.
    • Able to plan ahead and manage time.
    • Able to prioritize.
    • Able to create a positive team environment.

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    Warehouse Controller

    Job Purpose

    • To oversee the safe receipt, storage, retrieval and timely dispatch of goods for PSD / CSD, thereby meeting customer service levels and reducing costs.

    Key Responsibilities

    Strategy Execution:

    • Work closely with the Warehouse Manager and/or Logistics Manager and the transport management team to ensure the delivery of an integrated supply chain benefit and strategic target achievement.
    • Drive the implementation of improvements in PSD / CSD warehouse operations to achieve significant gains in efficiency.
    • Ensure the implementation of warehouse best operating practices and standardised procedures / practices throughout the warehouse.
    • Manage the system for keeping PSD / CSD stock control systems up to date and plan future capacity requirements based on forward planning.

    Operations Management:

    • Control and monitor PSD / CSD inventory levels and replenishment processes.
    • Maintain the physical condition of the warehouse(s) by planning and implementing new design layouts in conjunction with the Warehouse Manager / Logistics Manager; inspecting facilities and equipment; issuing work orders for repair and requisitions for replacement.
    • Manage PSD / CSD operational requirements by deploying warehouse operational and administrative employees and following up on work results.
    • Continuously consider cost reducing strategies over all activities of the warehouse.
    • Manage the housekeeping of the warehouse(s) and surrounding area.
    • Plan the arrangement of goods within the warehouse and ensure special requirements for certain stock, such as chilled goods or fragile products are met.
    • Manage the system of picking, checking and loading to ensure productivity and compliance targets are met.
    • Ensures that all tasks, activities and operations that are carried out on the day shift are coordinated with night duties and activities.
    • Effectively and in a timely manner communicate with the Logistics Manager and Warehouse Manager regarding any issues, exceptions or problems occurring on the nightshift that warrant their attention.
    • Ensure customer orders are filled and placed on trucks in the proper order as described in the loading procedures.
    • Ensure that all orders leaving the warehouse are correctly packed and damage free.
    • Manage the execution of the transport plan for PSD / CSD returns and the document process back into SAP.
    • Perform regular system health checks regarding replenishments, transfers, returns not completed.

    Warehouse Administration Management:

    • Oversee the warehouse administration, ensuring that all goods receipting and issuing documents are accurately and promptly processed.
    • Monitor the warehouse billing status.
    • Ensure computerised administration and automated storage and retrieval systems are accurately maintained.
    • Analyse and provide the inventory report, IN/OUT status report, dead stock report, goods age report, consumption report, manpower status report to the Logistics Manager.
    • Audit daily labour and billing reports. 

    Warehouse Maintenance Management:

    • Oversee the planned and unplanned maintenance of warehouse equipment.

    Customers Service Level Management:

    • Resolve issues encountered around damaged or short stock.

    Risk Management:

    • Ensure ISO compliance throughout the warehouse(s), including health and safety and food safety.

    Conduct daily health inspections and risk compliance inspections incorporating:

    • forklift inspections.
    • lighting inspections.
    • reachtruck inspections.
    • facility inspections.
    • damaged stock.
    • Participate in the risk committee and in HIRA workstudies.
    • Ensure warehouse compliance with all national and provincial legislation and regulations, international SHERQ standards and with company policy.
    • Ensure the safeguarding of warehouse operations and contents by establishing and monitoring security procedures and protocols.

    Team Management:

    • Monitor team performance and provide regular performance feedback.
    • Coach and support the team where necessary to achieve objectives.
    • Lead the team towards meeting the strategy and targets through regular communication and utilisation of the full organisational talent management tool set.
    • Address poor performance in individuals and teams in accordance with company policy and the relevant legislation.
    • Conduct regular meetings and ensure that records are kept and shared across the team and that action plans agreed to within team meetings are delivered upon.

    Key Relationships

    Internal:

    • Transport team.
    • Broader planning team.
    • SHEQ and risk management.
    • Finance administration team.

    External:

    • Customers.
    • Transport contractors.

    Qualifications, Skills and Experience Required for the Job

    Qualifications and Experience

    • Matric. 
    • National Diploma in Warehouse/Logistics Management.
    • Valid Code EB drivers’ licence.
    • 4 - 6 years’ experience in a warehouse environment, 3 of which in a Supervisory or Team Leader position.

    Skills and Competencies

    • System skills (SAP MM and BW, MS Office skills prerequisite).
    • Verbal and written communication.
    • Computer literacy.
    • Interpersonal.
    • Logical thinking.
    • Analytical thinking.
    • Numeracy.
    • Organisational awareness.

    Method of Application

    Use the link(s) below to apply on company website.

     

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