Job Opportunities at Vodafone Global Enterprise

Role Purpose/Business Unit:

• To manage the end-to-end accounting, reporting, control and continuous improvement of subscriber lines and finance lease activities, ensuring accurate financial reporting, timely payment, compliance with accounting standards and strong stakeholder service across local market and shared services (VOIS).
• To be successful the individual must have a solid understanding of Asset & Lease Accounting; systems across an integrated systems landscape which incorporates several complementary business solutions and their respective interfaces.
• They must enjoy problem solving; understand performance metrics for world class organization and compliance (such as Internal Audit, Sox).

Your responsibilities will include:

• Manage and support subscriber line and transmission lease accounting activities, ensuring accuracy, completeness and timeliness of reporting and reconciliations.
• Ensure adherence to IFRS, internal controls, SOX and company policies by maintaining effective control frameworks and supporting audit processes.
• Coordinate lease-related operations, including contract accounting, payment tracking, query resolution, balance sheet reviews, aged balance follow-ups and month-end close activities.
• Identifying and addressing financial and operational risks through process improvements, control enhancements and reporting improvements.
• Collaborate with stakeholders (National Property, Technology, Shared Services and others) to enhance service delivery, support reporting needs and contribute to ongoing process improvements.

The ideal candidate for this role will have:

• B Com Accounting (essential).
• 5 years relevant experience in a finance environment.
• SAP experience essential; SAP RE module or SAP certification desirable.

Core competencies, knowledge, and experience:

• Strong knowledge of lease accounting, financial reporting, internal controls and audit requirements, including IFRS and SOX.
• Understanding of finance operations in complex, multinational or shared service environments, ideally within telecommunications or similarly complex industries.
• Strong systems capability, including SAP and integrated finance systems, with the ability to improve processes and support implementation or post-go-live activities.
• Advanced analytical, problem-solving and performance management skills, with the ability to translate financial data into practical business insight.
• Excellent stakeholder management, communication and influencing skills, with the ability to work across multiple teams and levels of the organisation.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 14 August 2026. 

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Role Purpose/Business Unit:

• The Performance Management Lead will partner with, and empower, markets to make data-driven, strategic decisions by turning large data into actionable insights.
• In this position, the incumbent will perform financial, behavioural, and other key performance indicator analyses focused on the impact of the Group Loyalty proposition and support various Opcos in achieving their respective strategic objectives.
• The Performance Management Lead will act as a Loyalty champion for Vodacom Group markets’ analytics teams on various cross-functional initiatives, spanning multiple business units (CBU/Financial Services/Enterprise) within the Opcos.

Your responsibilities will include:

• Design models and leverage analytical tools to continuously measure the Loyalty programme performance/ P&L (daily, weekly, monthly, etc.), with an emphasis on the impact of the Loyalty programme to the overall business by utilizing both quantitative and qualitative measures;
• Analyse customer-level data to understand customer behaviour and trends to provide strategic recommendations on ways to optimise and refine the programme proposition;
• Define, maintain and grow the analytical models of loyalty programme leveraging learnings, and provide actionable insights across the markets;
• Apply strategic pricing of all lifestyle rewards to meet each Opco’s KPIs (engagement and fair value of the points);
• Design predictive models to detect potential fraudulent activities as it relates to the accumulation and redemption of points; 
• Produce and distribute consolidated Group Loyalty performance reports on a regular and ad hoc basis (daily, weekly, monthly, etc.), for various stakeholders across the organization; 
• Transform large data into clear, concise, and compelling presentations with actionable insights to unlock commercial benefits; and 
• Continuously partner with markets and deliver on-demand analysis to support and/or inform market requirements.

The ideal candidate for this role will have:

• Bachelor’s Degree, or equivalent in CRM Analytics, Finance, Statistics, Economics, Mathematics or other relevant discipline/s
• +7years of experience in Sales, Financial or Loyalty/Marketing analysis
• High proficiency in Microsoft Excel and PowerPoint
• Loyalty & Telecommunications industry experience would be beneficial
• Experience with Applied Predictive Technologies (APT), SQL, and/or Business Intelligence would be beneficial.

Core competencies, knowledge and experience:

• Proven self-starter who is comfortable in a fast paced, agile environment 
• Experience in working with technology platforms to deliver personalisation, specifically Customer Data Platform management 
• Strong analytical skills, critical thinking skills, and problem-solving skills 
• Proven track record of creating compelling presentations, enabling storytelling with data 
• Exceptional organizational, time-management, verbal and written communications skills 
• Attention to detail 
• Excellent interpersonal skills, with the ability to meet common objectives through collaboration
• Proactively seek feedback and successfully respond to it

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 14 August 2026. 

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Role Purpose/Business Unit:

About Group Loyalty Program

• Our Group Loyalty Platform brings Vodacom's unified value proposition to life through VodaBucks, a universal loyalty currency spanning across International Business markets. The programme is built to deliver tangible, relevant benefits across the full socio-economic spectrum of our customer base, and to recognise the loyalty of every Vodacom customer we serve.
• Our programme is dynamic and continues to scale pan-continentally. We invest in purpose-driven individuals who are energised by ambiguity, comfortable operating at pace across multiple markets, and who bring an innovative, ecosystem-first mindset to an ever-evolving loyalty landscape. The VodaBucks Program is built for disruptors who thrive on turning partnership and commercial complexity into sustained customer and shareholder value.

Role purpose:

• Sourcing, negotiating and actively managing a dynamic network of new and existing partners across the VodaBucks ecosystem — spanning retail, fintech, lifestyle and digital categories — while continuously identifying emerging market opportunities;
• Championing the custodianship of partner benefits for new strategic initiatives, exploiting commercial opportunities to optimise profitability for the specific portfolio in question;
• Supporting the Loyalty Lead in analysing commercial opportunities that safeguard the long-term sustainability and relevance of the programme within their specific portfolio;
• Driving new, insight-led approaches to pro-actively sourcing and renegotiating commercial terms — keeping the VodaBucks program commercially resilient, competitive and future-fit across all markets it operates in.

Your responsibilities will include:

• Lead the go-to-market process for new partner products and categories, negotiating complex strategic partner deals underpinned by robust financial models;
• Work collaboratively across Business Units within the market (e.g. M-Pesa) and across operating companies to scale partnership value;
• Proactively develop relationships with key internal and external stakeholders to secure co-operation on financial optimisation;
• Enforce compliance and adherence to SLAs, both internally and externally;
• Resolve contractual and commercial escalations;
• Act as the commercial custodian for partner management on behalf of the VodaBucks Program and Vodacom Group (respective market);
• Manage risk by ensuring all activities and duties are carried out in full compliance with regulatory requirements and the Group-wide Risk and Compliance Framework;
• Own commercial performance review and evaluation of partners.

The ideal candidate for this role will have:

• A relevant 3-year tertiary qualification (BCom / CA / MBA), with a commercial bias. 
• A minimum of 5 to 8 years' proven track record in negotiation, working across multiple external partners, with commercial and legal savvy in a multi-market environment.

Core competencies, knowledge and experience:

• Market awareness (locally and internationally), including technology and ecosystem evolution;
• Relationship-building and excellent negotiation skills;
• Persuasiveness and influence;
• Integrity and strong financial acumen;
• Analytical and problem-solving skills;
• Ability to work independently, with strong problem-solving instincts;
• Comfortable with ambiguity, working in fluid, fast-changing, multi-market environments under pressure;
• Excellent stakeholder management and communication skills, able to inspire, influence and update delivery teams and senior executives;
• Excellent facilitation and organisational skills, helping the team manage conflict and challenges, escalating only once team processes have failed.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 14 August 2026. 

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Role Purpose/Business Unit:

• The primary focus is on promoting Vodacom as more than just a telecommunications company. A key acceleration unit is Vodacom Financial Digital Services, encompassing a range of products under Vodacom Financial and Digital Services such as the VodaPay App, Lending products, Payment Solutions),  Insurance Solutions, and Digital Lifestyle Services. The goal is to provide the best segmented propositions and customer experience within our digital ecosystem.
• Central to our aspirations is the ability to offer an unmatched, operationally efficient, and commercially viable Vodacom experience across all digital touchpoints. To support this vision, Vodacom Financial Services is striving to be a best-in-class customer centric company.
• The role is responsible for supporting the marketing team in growing and driving online revenue, sales and marketing-related KPIs for the VFS business portfolio, including payment, lending, insurance, and digital lifestyle solutions. It will support the implementation and operational execution of marketing campaigns and BAU activity, ensuring high-quality delivery and on-time execution for the VFS portfolio.
• This role will work closely with the Marketing Manager, Product, Analytics, Brand, Social Media, UX, Operations, and Finance teams within Digital Lifestyle Services as well as Vodacom Financial Services teams. Outputs include supporting on campaign plans to deliver on overall marketing, brand and commercial goals within the various business units. 
• The role will be transformational and support the acceleration required for the marketing portfolio to become a leading competence within Vodacom Financial Services.

Your responsibilities will include:

Identification of Key Target Audiences:

• Support and implement on comprehensive campaign strategy tailored to the financial and digital portfolios.
• Focus on achieving online sales and supporting the sales and distribution team to meet overall business KPIs.

Media Planning and Implementation:

• Support on the implement of creative campaign rollout across all media types including TV, OOH, Radio, premium display, mobile display, programmatic advertising networks, paid search, and paid social.

Overseeing BAU  Marketing Activities:

• Manage and coordinate all marketing campaign activities related to the VFS portfolio.
• Collaborate with internal teams (Product, Analytics, Brand, Social Media, UX, Operations, and Finance) to ensure cohesive and effective marketing campaigns.
• Monitor and analyze campaign performance, providing insights and recommendations for continuous improvement.
• Ensure compliance with brand guidelines and consistency in messaging across all marketing channels.

Drive Breakthrough Marketing Innovation:

• Identify and implement innovative marketing camapaigns and tactics to differentiate Vodacom's Fintech products and services in the market.
• Stay abreast of the latest marketing trends, technologies, and best practices to drive continuous improvement and innovation.
• Foster a culture of creativity and experimentation within the marketing team.

Provide Inspirational Leadership and Coaching:

• Lead and inspire the Vodacom Financial and Digital Services organization, as well as external partners, to deliver all media, brand, and commercial outcomes.
• Facilitate collaboration and communication across different departments to achieve common goals and drive business growth.

The ideal candidate for this role will have:

• 3 year Business related Degree or National Diploma essential
• Minimum of 1 to 2  years of relevant experience essential in:

Digital and ATL Media and Channels:

• Proficient in supporting on managing both digital and above-the-line (ATL) media and channels, ensuring cohesive and integrated marketing campaigns.
• Supporting Social Media content development, planning and reporting management.

Driving Operational Targets:

• Proven track record in achieving operational targets for the portfolio domain

Campaign Planning and Competitive Market Positioning:

• Supporting on executing strategic plans aimed at gaining market share from competitors, with a focus on innovative and effective market positioning.

Inhouse Agency Management:

• Experience  in managing creative planning for on time delivery of marketing outputs.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 18 August 2026. 

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Role Purpose/Business Unit:

• The primary focus is on promoting Vodacom as more than just a telecommunications company. A key acceleration unit is Vodacom Financial Digital Services, encompassing a range of products under Vodacom Financial and Digital Services such as the VodaPay App, Lending products, Payment Solutions  and insurance solutions. The goal is to provide the best segmented propositions and customer experience within our digital ecosystem.
• Central to our aspirations is the ability to offer an unmatched, operationally efficient, and commercially viable Vodacom experience across all digital touchpoints. To support this vision, Vodacom Financial Services is striving to be a best-in-class customer centric company.
• The role is responsible for growing and driving online revenue, sales and marketing-related KPIs for the VFS business portfolio, including payment, lending,  and insurance solutions.
• It will provide clear direction for campaign planning related to the overall Marketing strategy, BAU and go-to-market activities, including Campaign planning and execution, marketing budget management, and retrospective media and creative performance campaign analysis. This role will work closely with the Snr Marketing Manager, Product, Analytics, Brand, Social Media, UX, Operations, and Finance teams within Vodacom Financial Services teams.
• Outputs include driving campaign strategies and plans to deliver on overall marketing, brand and commercial goals within the various business units. The function plays a primary role in driving the optimization of the overall behavioural measurement score (BMS) for brand consideration and digital channel experience (TNPS), as well as revenue generated through digital and physical channels and associated cost savings.
• The role will be transformational and lead the acceleration required for the product marketing portfolio to become a leading competence within Vodacom Financial Services.

Your responsibilities will include:

Identification of Key Target Audiences:

• Develop and implement a comprehensive marketing strategy tailored to the financial and digital portfolios.
• Focus on achieving online sales and supporting the sales and distribution team to meet overall business KPIs.

Media Planning and Implementation:

• Plan, implement, and manage performance across all media types including TV, OOH, Radio, premium display, mobile display, programmatic advertising networks, paid search, and paid social.
• Ensure optimal allocation of the marketing budget across various channels to maximize ROI and achieve marketing objectives.

Overseeing Marketing Activities:

• Manage and coordinate all marketing activities related to the VFS portfolio.
• Collaborate with internal teams (Product, Analytics, Brand, Social Media, UX, Operations, and Finance) to ensure cohesive and effective marketing campaigns.
• Monitor and analyze campaign performance, providing insights and recommendations for continuous improvement.
• Ensure compliance with brand guidelines and consistency in messaging across all marketing channels.

Drive Breakthrough Marketing Innovation:

• Identify and implement innovative marketing strategies and tactics to differentiate Vodacom's Fintech products and services in the market.
• Stay abreast of the latest marketing trends, technologies, and best practices to drive continuous improvement and innovation.
• Foster a culture of creativity and experimentation within the marketing team.

Provide Inspirational Leadership and Coaching:

• Lead and inspire the Vodacom Financial Services organization, as well as external partners, to deliver all media, brand, and commercial outcomes.
• Mentor and develop team members, promoting a high-performance culture and ensuring the team has the skills and resources needed to succeed.
• Facilitate collaboration and communication across different departments to achieve common goals and drive business growth.

The ideal candidate for this role will have:

• 3 year Business/Marketing related Degree essential
• Digital Marketing certifications 

Minimum of 6 to 8  years of relevant experience essential in:

Digital and ATL Media and Channels:

• Proficient in managing both digital and above-the-line (ATL) media and channels, ensuring cohesive and integrated marketing campaigns.
• Proficient in managing social media channels and influencer marketing campaigns 
• Proficient in managing paid search, social & display/programmatic campaigns,

Driving Commercial & Operational Targets:

• Proven track record in achieving commercial and operational targets for the portfolio domain, including sales, revenue, profitability, and product/service adoption.

Campaign Strategic Planning and Competitive Market Positioning:

• Expertise in creating and executing strategic plans aimed at gaining market share from competitors, with a focus on innovative and effective market positioning.

Agency and Media Management:

• Extensive experience in managing creative agencies and media for large consumer-facing brands, ensuring high-quality and impactful marketing outputs.

Organizational Navigation and Relationship Building:

• Skilled in working within complex organizations, capable of building strong relationships and credibility at multiple levels both internally and externally.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 18 August 2026. 

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Role Purpose/Business Unit:

• The primary purpose of this, Senior Data Engineer role, is to design, develop, and maintain robust, scalable, and secure data and analytics infrastructure that supports batch and real-time data processing at scale.
• This includes managing on-premises big data platforms, edge applications, and cloud deployments to ensure seamless integration and optimal performance across all environments.
• The role is crucial in driving innovation, ensuring data integrity, and delivering actionable insights that empower the organization to make data-driven decisions.

Key Objectives

• Data Pipeline Excellence: Build and maintain efficient data pipelines that handle large volumes of data with high reliability and performance.
• Edge and Cloud Integration: Seamlessly integrate edge applications and cloud services to provide real-time data access and machine learning capabilities.
• Innovation and Improvement: Continuously seek opportunities to enhance the data infrastructure, adopt new technologies, and improve processes.
• Collaboration and Leadership: Work closely with cross-functional teams to understand their data needs and provide technical leadership and guidance.

Your responsibilities will include:

• Data Pipeline Management: Design, develop, and maintain scalable data pipelines using batch technologies (like Spark, NiFi, and Hive) and real-time technologies (like Kafka, Flink, Spark streams).
• Edge Application Development: Implement and manage edge applications using MongoDB and CassandraDB, ensuring efficient data processing and storage.
• Microservices and Containerization: Develop and deploy microservices in an OpenShift containerized environment, utilizing tools like Nginx API Gateway for real-time data access.
• Cloud Deployment and Management: Implement and support similar use cases in AWS, GCP, ensuring seamless integration between on-premise and cloud environments.
• Performance Monitoring and Optimization: Continuously monitor and optimize the performance of data pipelines, applications, and services.
• Security and Compliance: Ensure all systems and data processes comply with relevant security standards and regulations.
• Technology Stack Selection: Recommend/make decisions on the appropriate technologies and tools to use for various components of the data and analytics infrastructure.
• Architecture Design: Define the architecture for data pipelines, edge applications, and microservices to ensure scalability and reliability.
• Resource Allocation: Allocate resources effectively to balance performance, cost, and scalability across on-premise and cloud environments.
• Data Governance and Compliance: Establish and enforce data governance policies to ensure data quality, security, and compliance.
• Incident Management: Lead the response to any incidents or outages, ensuring quick resolution and minimal impact on operations.
• Innovation and Improvement: Continuously seek opportunities to improve processes, adopt new technologies, and drive innovation within the team.

The ideal candidate for this role will have:

• 3 year IT or IS degree or diploma or related field is essential 
• 5 – 8 Years experience across the disciplines of software development / cloud development / etl integration and design  through development, testing, implementation, and production support aspects of the SDLC preferably in a highly complex in-house development environment.
• Relevant AWS, GCP or Azure cloud certification at professional or associate level
• Data engineering or related software development experience
• Agile exposure working with Kanban or Scrum

Key Competencies

• Technical Proficiency: Strong skills in programming languages such as Python, Java, or Scala
• Big Data Technologies: Expertise in tools like Spark, Hive, parquet, iceberg, etc.
• Database Management: Proficiency with both relational & NoSQL databases (e.g., MongoDB, CassandraDB)
• Cloud Computing: Experience with cloud platforms like AWS/GCP, including services for data storage and processing.
• Containerization & Microservices: Knowledge of containerization technologies (e.g., Docker, Kubernetes) and microservices architecture, particularly in OpenShift, AWS ECS and GCP GKE environments
• API Management: Experience with API gateways like Nginx and developing APIs for real-time data access
• Data driven: Applies data-driven and technology-enabled approaches to solve business problems and improve operational outcomes.

Knowledge Areas

• Distributed Systems: In-depth understanding of distributed computing principles and technologies
• Data Engineering: Knowledge of data pipeline design, ETL processes, and data integration
• Security and Compliance: Familiarity with data security practices and regulatory compliance requirements
• Performance Optimization: Techniques for monitoring and optimizing the performance of data systems and applications
• Edge Computing: Understanding of edge computing concepts and technologies for processing data closer to the source
• Demonstrates the ability to effectively adopt and utilise AI-enabled tools, digital technologies and automation capabilities to improve personal productivity, quality and service delivery.

Experience

• Hands-On Experience: Several years of experience in software engineering, data engineering, or cloud engineering roles
• Project Management: Experience managing complex projects, preferably in a big data or cloud environment.
• Team Collaboration: Proven ability to work effectively in cross-functional teams and communicate technical concepts to non-technical stakeholders
• Problem-Solving: Strong analytical and problem-solving skills, with a track record of addressing complex technical challenges
• Continuous Learning: Maintains awareness of emerging technology and AI trends and contributes ideas that improve processes, customer experience and operational effectiveness.
• Demonstrates AI fluency and literacy through the ability to effectively use, evaluate and govern AI-enabled tools and solutions, applying them responsibly to improve business outcomes, productivity and decision-making.

AI-Enabled Leadership and Delivery

• Demonstrates the ability to identify, evaluate and implement technology, automation and AI opportunities that improve team performance, operational efficiency and business outcomes.
• Creates an environment that encourages innovation, experimentation, continuous learning and responsible adoption of emerging technologies.
• Leads teams through evolving operating models and technology-enabled transformation, building capability and readiness for future workforce requirements.
• Tracks and delivers measurable business outcomes from digital, automation and AI initiatives through effective prioritisation, governance and benefits realisation.
• Demonstrates AI fluency and literacy through the ability to effectively use, evaluate and govern AI-enabled tools and solutions, applying them responsibly to improve business outcomes, productivity and decision-making.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 18 August 2026 

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Role Purpose/Business Unit:

• To ensure an effective and efficient application support service is rendered and maintained in the DevOps & Application Operations Practices within the Self Service & Robotic Enablement Division.

Your responsibilities will include:

• To troubleshoot and resolve application and system issues, develop solutions, document correction process, ensure fixes are implemented and monitored.
• To compile incident reports, attend/conduct incident reviews and follow through to ensure permanent fixes for production problems.
• To maintain Operational Integrity Controls and oversee their adoption, ensuring that all relevant processes are implemented, maintained and adhered to, and that all key controls are documented and executed.
• To interface with different role players (Vendors, Change Management, IT, Customer Care departments etc.) to ensure that any operational changes or incidents are effectively and efficiently resolved and a solution implemented.
• To plan and optimize change controls as a result of system/application upgrades and configuration changes, adhering to Change Control procedures. 
• To be involved with and facilitate the process of acceptance and/or application performance testing to ensure a stable production environment.
• To input into capacity plans (e.g. stability, performance, storage etc) to ensure systems have resources for future growth.
• To maintain good relationships with stakeholders, business partners and suppliers.
• Demonstrates the ability to effectively adopt and utilise AI-enabled tools, digital technologies and automation capabilities to improve personal productivity, quality and service delivery.
• Applies data-driven and technology-enabled approaches to solve business problems and improve operational outcomes.
• Maintains awareness of emerging technology and AI trends and contributes ideas that improve processes, customer experience and operational effectiveness.
• Demonstrates the ability to identify, evaluate and implement technology, automation and AI opportunities that improve team performance, operational efficiency and business outcomes.
• Creates an environment that encourages innovation, experimentation, continuous learning and responsible adoption of emerging technologies.

The ideal candidate for this role will have:

Essential

• Matric / Grade 12 essential
• 3 year related degree or diploma in IT, Engineering, Computer Science or other relevant field 

Desirable

• Genesys, A3s reporting, Sprinklr , chatbot, AWS certifications (DevOps / SysOps)
• ITIL certifications 

Must have technical / professional experience: 
Essential

• 3-5 years’ experience in Application Operations, inclusive of cloud-native environments.
• Working in a 24/7 Application Support (standby) environment utilising various technologies.
• Exposure to Enterprise platforms (i.e. large scale) with a high availability requirement.

Desirable Experience 

• Application of ITIL principles in an operational environment.
• Experience and knowledge (3+ years) of the telecommunications industry 
• Experience working in a large agile environment, with multiple teams

Core competencies, knowledge and experience:

• Experience supporting Enterprise IT Systems.
• Familiarity with application performance monitoring and advanced troubleshooting, including expertise in monitoring tools (e.g., Prometheus, Grafana) and performance optimization techniques.
• In-depth understanding of application Genesys, Sprinklr, Chatbot and middleware technologies. 
• Agile mindset and the ability to collaborate within cross-functional teams.
• Excellent problem-solving skills and the capability to address intricate technical challenges.
• AI-Enabled Leadership and Delivery Advantage 
• Demonstrates the ability to identify, evaluate and implement technology, automation and AI opportunities that improve team performance, operational efficiency and business outcomes.
• Creates an environment that encourages innovation, experimentation, continuous learning and responsible adoption of emerging technologies.
• Leads teams through evolving operating models and technology-enabled transformation, building capability and readiness for future workforce requirements.
• Tracks and delivers measurable business outcomes from digital, automation and AI initiatives through effective prioritisation, governance and benefits realisation.
• Demonstrates AI fluency and literacy through the ability to effectively use, evaluate and govern AI-enabled tools and solutions, applying them responsibly to improve business outcomes, productivity and decision-making.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 18 August 2026 

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Role Purpose/Business Unit:

• The Senior Specialist: Public Sector Operations is responsible for driving operational excellence, governance compliance and business performance across the Public Sector partner ecosystem.
• The role serves as the central point of coordination and oversight for Public Sector partner operations ensuring effective management of transversal contracts, partner governance processes and strategic stakeholder collaboration.
• The role is accountable for leading partner selection governance, due diligence, risk and compliance oversight, partner performance management and contractual governance while driving sales objectives, revenue growth and operational efficiency within the Public Sector channel. 
• The senior specialist must ensure alignment with Vodacom Business strategy, public sector procurement frameworks and contractual obligations.

Key Accountabilities and Decision Ownership:

Transversal Management

Accountable for the end-to-end transversal contract governance and tender governance process including:

• Tracking the utilisation of Transversal opportunities
• Maintain contractual governance repository; monitoring obligations, risks, deliverables.
• Oversee due diligence, compliance and risk assessment activities including mitigation.
• Managing all Transversal Stakeholder Engagements
• Drive the Regions in executing the PE Strategy for transversal opportunities.
• Lead the streamlining of the procurement process to boost efficiency and cost savings.
• Generate monthly reporting on the revenue generation, Pipeline for each Transversal and support to sales around procurement channels.
• Support Billing, PMO and Service Management issues.

Sales Partner Operations

• Manage the governance for the compliant selection and onboarding of sales partners for public sector opportunities and deals.
• Manage partner sales targets in line with business strategy, commission governance, performance and contractual obligations.
• Drive partner communications, Partner Council engagements and executive stakeholder alignment.
• Provide strategic recommendations from market and customer behaviours  to leadership on partner performance & effectiveness, risks and opportunities.

Overall responsibility for business performance for the Public Sector partner channel, including but not limited to the following:

• Rollout of targets: measurement and monitoring of performance against set sales targets and key metrics.
• Training and development: assist with the partner training curriculum to drive the sale of VB products and services.
• Drive and manage all strategic channel programs, projects, partner systems and drive improvement of channel processes. 

Stakeholder Management

• Strategic management of internal and external stakeholders.
• Leverage networks to facilitate delivery and issue resolution.
• Collaborate across functions to ensure successful execution.
• Provide specialised guidance to stakeholders to achieve organisational objectives.
• Manage multiple stakeholders across the Public Sector landscape.

The ideal candidate for this role will have:

• Relevant 3-year degree / diploma or equivalent experience.

5+ years’ work experience in operations, contract management, or related environment, with:

• Strong understanding of public sector procurement.
• Experience with Partner/Channel Management.
• Proficiency in CRM and opportunity management systems.
• Excellent communication, stakeholder management, and interpersonal skills.

Core competencies, knowledge, and experience:

• Business development and performance management.
• Commercial Acumen.
• Stakeholder influence and relationship management.
• Ability to operate in an international and matrix environment.
• Proficiency in MS Word, MS Excel, PowerPoint, MS Teams, SharePoint, MS Project, Primavera.
• Familiarity with project challenges and solutions in government-related and private sector projects. 

Behavioural Competencies 

• Customer Focus: Prioritizing customer needs and delivering excellent service.
• Accountability: seeks feedback and identifies and is accountable on opportunities for improvement or innovation.
• Collaboration: Actively fosters collaboration, seeks input and effectively partners.
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset.
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors).
• People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership.  
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 19 August 2026.