Job Opportunities Available at Absa Group Limited (Absa)

Job Summary

• To provide specialist advice and support in the development and implementation of business analysis and associated service delivery processes, methods and techniques.

Job Description

• Managing Others: Take responsibility for the effective management of others | Verifying Information: Check different types of information for accuracy and inconsistency | Business Analysis: To provide specialist business analysis to deliver on projects | Ensure that timelines are met: Manage team in such a way that deadlines are met | Dealing with Stakeholders: Taking responsibility for managing the expectations of stakeholders | : | : | :

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

go to method of application »

Job Summary

• Our Open API Platform team is building the future of banking. Using a combination of AWS Cloud Native and open-source software, we are building the Open API Banking platform that will transform the industry. 
• You will drive and, where appropriate lead, a variety of API Implementation, AWS Cloud Engineering and other related activities which together will contribute to the solution.

Job Description

• Full Stack Cloud Developer + DevOps AWS Cloud Engineer 

Job Description Summary

• Our Open API Platform team is building the future of banking. Using a combination of AWS Cloud Native and open-source software, we are building the Open API Banking platform that will transform the industry.
• You will drive and, where appropriate lead, a variety of API Implementation, AWS Cloud Engineering and other related activities which together will contribute to the solution.
• This is not a pure infrastructure (DevOps) role - general programming experience and knowledge of RESTful API implementation is essential.
• Since the role includes DevOps, you will also be required to support the operational system and do your share of standby, and if necessary, after-hours support from time to time.

What you’ll get to do:

The role is within the Digital Platforms team, part of RBB Channel, Infrastructure and Change, and the responsibilities will include the following:

• Lead or drive the implementation of AWS infrastructure as code including CI/CD elements
• Develop high quality software solutions using AWS Serverless Technologies and JavaScript/React
• Apply general design patterns and paradigms to deliver technical solutions
• Collaborate with others to design and deliver holistic secure solutions
• Work with a range of complex banking systems
• Work with a variety of platforms and application
• Work with complex infrastructure

What you need to get in:

• Have worked as a developer with DevOps CI/CD experience for at least 5 years
• Have solid JavaScript/TypeScript with React and/or Java development experience
• Have experience in developing RESTful APIs using JavaScript/NodeJS or Java
• Have worked with and implemented APIs on an API Gateway technology (WSO2 preferred)
• Be experienced in implementing Azure DevOps deployment pipelines
• Minimum of 3 years hands-on experience with AWS based implementations
• Current (still valid) AWS Certification(s) at associate level or higher
• Have deep experience working in headless Linux environments
• Ideally you have worked on some large complex technical projects
• Bonus points are given for Financial Services or Banking experiences
• Be willing to contribute to the design of solutions
• Be able to master a complex and dynamic technical environment
• Have a flair for operating across a broad technical landscape
• Be adept at working with highly skilled technical people
• Aptitude for dealing with organisational change
• Maintain compliance with governance requirements
• Be able to research and figure things out
• Be able to work both independently and as part of a team

Summary of essential skills:

• JavaScript/NodeJS including React Framework, AWS (Networking (VPC), EC2, CDK (TypeScript), CloudFormation, RDS, OpenSearch (ELK), Lambda, DynamoDB), Azure DevOps, API Implementation (WSO2 preferred)
• If you're passionate about working in a fast-paced environment and contributing to the exciting world of our API Marketplace by leading from the front, we would love to hear from you!

Additional Job Description

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and Absa Policies and Policy Standards.
• Understand and manage risks and risk events (incidents) relevant to the role.

Education

• Bachelor's Degree: Information Technology
   

go to method of application »

Job Summary

• Are you passionate about finance and eager to make a significant impact in the world of Exchange Control? Do you thrive in a dynamic environment where your expertise can shine? If so, we have the perfect opportunity for you!
• Overall Job Purpose: As a Consultant: Exchange Control, you will be at the heart of our operations, ensuring seamless administration of Exchange Control in collaboration with the South African Reserve Bank (SARB). Your role will be pivotal in supporting various stakeholder units within ABSA and providing top-notch Exchange Control services through consultation and representation to SARB via Head Office Exchange Control.

Job Description

Key Accountabilities:

• Administer Exchange Control:
• Compliance Champion: Vet transactions for compliance with Exchange Control Regulations and specific SA Reserve Bank approvals.
• Detail-Oriented: Allocate correct FINSURV reporting categories and sections of the Currency and Exchanges Manual for transactions.
• Client Liaison: Engage with clients on Exchange Control matters and escalate transactions requiring SA Reserve Bank authorization.
• Account Management: Approve the opening of Customer Foreign Currency Accounts and ensure timely submission of Exchange Control Applications to HOEC.
• Deliver First-Class Exchange Control Advisory Service:
• Customer Service Guru: Provide exceptional customer service and support to clients and internal stakeholders.
• Problem Solver: Apply your specialist knowledge to solve problems and continuously improve processes and product offerings.
• Relationship Builder: Build and maintain strong relationships with clients and internal stakeholders.
• Risk and Compliance:
• Risk Aware: Stay alert to potential risks from customer transactions and ensure full compliance with ABSA’s risk and compliance policies.
• Regulatory Expert: Keep informed of suspicious transactions and complete all required training.
• Networking:
• Connector: Establish and maintain professional relationships with clients and internal stakeholders to ensure optimum service standards.
• Self-Development:
• Lifelong Learner: Continuously update your knowledge of the Wholesale and Corporate Banking environment, processes, and products.
• Skill Enhancer: Pursue opportunities for further education and training to enhance your skills and knowledge.

Education and Experience Required:

• NQF Level 5: Grade 12
• Minimum 3 years of General Banking experience
• Minimum 1 year of Exchange Control / Forex experience

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• Provide general & specialist administration & coordination expertise & delivery for all Tribe Support Functions across the technical estate:  
• Financial, Office & Team Administration
• Event Administration  
• Customer (internal & external query management & Resolution)
• Project / Programme / Agile Administration
•  Document Management

Job Description

• Financial, Office & Team Administration
• Coordinate & manage team diaries and schedules
• Implement & maintain office & team administration systems including (but not limited to) e.g. meeting minutes, agenda’s, customer interactions, complaints & solutions, leave schedules, critical milestones and delivery dates, templates and tools etc.
• Coordinate & manage all team logistics e.g. travel, meetings, catering etc.
• Manage all incoming / outgoing communications & requests and mitigate risk across tribes & squads
• Coordinate & manage all office supplies & equipment (on time & on budget) – including asset management of key assets across the team
• Act as the point of coordination for key business requirements – ensuring all requirements are met by teams e.g. attendance at key forums / events, escalations to line on e.g. compliance training etc.
• Coordinate and manage all team information e.g. contact lists, emergency contacts etc.
• Coordinate all invoicing, payments & expenses across the business
• Track and manage all incoming & outgoing payments & receipts (overspend / underspend) and ensure resolution
• Coordinate all people related administration e.g. onboarding, recruitment processes, resource management etc.
• Ensure all administration compliance to organization policies and procedures e.g. procurement, telephone, contracting etc.
• Implement, monitor & maintain document management systems and processes
• Monitor & maintain all business process related systems e.g. trackers, resource management systems etc. in partnership with tribe leads and their teams
• Event Administration
• Work in partnership with the broader Tribe Support team to provide all project administration support for large events and or meetings, accelerators, design thinking sessions, incubators (manage schedules, delivery timeframes etc.)
• Identify event requirements and proactively identify event solutions
• Operationalise all event requirements (coordinate, manage & or design & implement various components of these) e.g. venue set up, décor, invitations and planning etc.
• Coordinate & manage logistics for meetings and events e.g. interact with internal & external stakeholders and providers to arrange venues, equipment, refreshments etc.
• Communication
• Manage the administration of the integrated communication & change plans across the business area
• Prepare & or support the preparation of confidential reports, responses and presentations including coordinating & managing timelines to completion of the broader team providing inputs
• Support the communication requirements across tribes and squads e.g. new announcements, launches, change management activities etc.
• Customer & Team (internal / external query management & resolution)
• Identify & escalate critical customer / team internal / external queries and resolutions
• Track and monitor critical customer / team requests, issues and concerns resolution

Experience Required:

• 5 Years' Working Experience
• Must have experience working in the Procurement space
• Strong understanding of Procurement/Supplier Management: Supplier Escalations
• Experience in Finance, Data Analysis, Reporting, Excel, Powerpoint is a must have
• Strong Customer Service or relationship management will be an added advantage
• Experience working on Coupa will be an added advantage

Education

• National Certificate: Information Technology

go to method of application »

Job Summary

• To support the credit risk process through carrying out comprehensive and quality credit risk functions within the credit lifecycle to create shared growth within the boundaries of internal policies and external regulations for Growth Business clients

Job Description

• Collections Strategy management:
• Demonstrate in-depth understanding of the portfolio
• Clear understanding of collections and impairments, and the drivers thereof
• Clear understanding of the documented strategy and policy within portfolio
• Conduct quality credit risk assessments and reviews for all BAU processes and strategy
• Proactively manage credit risks associated with clients
• Design and develop data driven collections strategies by identifying gaps, providing solutions, and aligning to overall portfolio strategy,.
• Embed enhancements to collections strategies through rigorous research and interrogation of data

Data and Systems Management:

• Drive ownership of BAU, Ad-Hoc, and automated processes
• To produce and analyze relevant management information and insights within stipulated SLA
• Perform quality data analysis and data processing techniques (i.e., sourcing, cleaning, analyzing, validation and consolidating large data sets utilizing strong SAS skills and identifying anomalies/trends)

Governance:

• Adhere to the bank's credit risk policies and all relevant legislation
• Support end-to-end audit and governance processes
• Keep abreast with regulatory changes as it relates to collections
• Align to BU and industry best practices
• Understand, investigate, and provide thorough feedback on exceptions
• Customer and stakeholder management:.
• Presentation of analytical results and proposals to both technical and non-technical audiences. 

Soft skills

• Communicate effectively with all stakeholders
• Conduct oneself professionally
• Manage time and workload

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• To provide banking services accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in TZ (NBC), Botswana, Kenya. Please contact Reward for details.

Job Description

• Customer service: Deliver customer service at first point of contact | Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing | Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management | Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer. | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

Overall job purpose

The External Sales Consultant is responsible for actively pursuing sales growth (volume and value) and service delivery competitiveness by: 

• Owning & Deliver on all individual performance targets for the allocated portfolio of external sales activities (Full Accountability) 
• Support collaborative sales activities between relationship banking, business bank and corporate bank
• Uphold sales disciplines required to support sustainable relationships in relevance to scheme Management
• Plan and conduct education on Absa’s value proposition to customers in support of sales, and migration targets within the area 
• Identifying opportunities and represent Absa on external sales engagements within assigned areas e.g. workplace banking schemes, public forums, major events, festivals etc.
•  Improving overall Absa performance through the identification of sales, cross sell opportunities and active engagement and partnership with colleagues (branches, across BU, region etc) to deliver against these
• Actively building networks and relationships within the assigned area that supports lead generation and Absa visibility across the region

Job Description

Key accountabilities

• Planning and Growth
• Accountable for achievement of sales performance objectives in terms of sales target achievement for Inclusive Banking, Entry Level and Bulk Acquisition Sales, in the B2C environment.
• Deliver sales and service delivery targets within the assigned areas of responsibility
• Collaborate on sales opportunity leads across business disciplines (RB, CIB, Physical Channels)
• Take Accountability for end-to-end fulfilment of sales execution within prescribed sales standards, and actively drive scheme penetration for EVP Schemes to deliver on sales and service targets for the region
• Actively contribute to Regional Sales strategy and plans
• In conjunction with ES RM/TL, proactively devise weekly plans and activities to drive sales growth
• Proactively identify cross sell opportunities partnering with colleagues to deliver these effectively in the assigned area
• Actively monitor, and take accountability, for own sales and service performance across the region and proactively identify opportunities to improve sales and service delivery or enlist coaching and support where necessary to do so
• Establish networks within the defined area to enlist opportunities for Absa presence at key events and forums in line with the regional or area plans
• Identify and prospect future potential clients turning leads into real business opportunities
• Leads Management – proactive utilisation and conversion of assigned leads
• Provide relevant and insightful feedback to product and performance teams on initiative mechanics and client feedback to drive enhancements in sales and service
• Proactively engage existing clients on new products and services and migration strategies in alignment with One Absa business objectives
• Actively mine EVP Schemes to deliver on sales and service targets for the region
• Effective sales execution planning (activities, time management, resources, travel etc.)
• Ensure you act in line with the External Sales Disciplines and New Ways of Work
• Higher dependency on New to Bank (NTB) and New to Transact (NTT) Acquisition
• Identify and Execute Campaign Management to execute on business growth
• Daily sales planning to align to attainment of benchmarked core sale efficiencies
• Strategic Time Management: apply and reflect on time management plan
• Customer and Stakeholder Management
• Proactive understanding and assessment of customer segment to support sales and activity planning and sales
• Proactively engage customers on needs analysis, as well as products and services and then enable the delivery of an end-to-end client solution through a thorough understanding of Absa products and customer needs
• Proactively resolve client queries, concerns and complaints, with focus on first point of contact resolution
• Ensure a holistic service and customer experience, as a standard, for all clients aligned to the overall external sales team process and methodology.
• Positively contribute to customer experience score levels to attain >92%
• Customer Relationship Management - Participate in client engagement routines (planned visits) for improved sales and service delivery
• Act as a Brand Ambassador in all client and business activities
• Colleague
• Actively contribute to ES Team and Region in all activities
• Monitor Individual Sales Performance and support peers towards attainment of Team performance 
• Identify process efficiencies and share best practices in the External Sales team 
• Proactively network & research to stay current on key areas of expertise and to support business/sales growth initiatives
• Live the Absa Values and support colleague engagement through positive and collaborative team behaviour
• Risk and Regulatory Management
• Ensure all policies and procedural, regulatory and compliance requirements are fully adhered to, at all times
• Ensure the effective use and management of devices and resources availed to execute role requirements. (E2E Mobility device & accessories, marketing collateral etc. Including systems & software updates.)
• Ensure appropriate product and service solutions are provided to customers through quality consultations e.g no mis-selling
• Apply effective governance & controls in execution of sales (quality documentation etc.) of sales and service delivery for the portfolio
• Keep updated on all regulatory requirements and changes in business and apply appropriate requirements and sales standards/practices.
• Aligned sales activity, sales and service reporting and migration planning
• Devise and apply accurate reporting to support sales planning and activities

Education

• Further Education and Training Certificate (FETC)

go to method of application »

Job Summary

• The Human Capital Lead for the Function will partner with the Chief Human Capital Officer - Technology and the relevant Technology Executive(s) in translating the Human Capital strategy to a plan for the Function to improve performance, retention and the employee experience.  This includes partnering with ExCo to shape the talent, workforce, and total rewards strategies as well as operational processes and systems needed to support the strategy and build an environment where employees can develop, contribute, and thrive.
• As Human Capital Lead, the incumbent will lead a community of practice for the function to drive integration and build capability to better deliver to the strategy.  This role will require an outcome driven, results oriented individual with strong coaching, collaboration and influencing skills.

Job Description

Key Accountabilities:

• Commercial awareness and strategic partnering: 
• Demonstrates a deep understanding of the global marketplace, competitive position and commercial drivers for a complex, large-scale business.
• Uses business acumen/perspective to translate the Human Capital strategy into a clear Human Capital agenda within the direction set by the bank and global Function for a business with multiple core lines of business.
• Is a strategic partner to the Chief Human Capital Officer and ExCo in a fast moving, complex and developing environment.
• Uses analytics, data and trends both internally and externally to diagnose Human Capital issues and recommend effective solutions.
• Manages external networks and is well connected in the appropriate bodies to shape the external perception of Absa Group Limited to be in a position to attract the best capabilities to the organisation and have influence in the marketplace.
• Articulates strategy and can translate strategy into action and results for the Function.
• Trusted Advisor: 
• Owns relationships and is as a trusted advisor.
• Exemplary coach and sounding board to the Function.
• Demonstrates influence and credibility with senior leaders across the business.
• Actively assists the Chief Human Capital Officer to build the effectiveness and develop the top team appropriately.
• Ownership of the end-to-end Human Capital delivery: 
• Operates as the relationship manager for the customer base and is responsible for broking Human Capital Specialist and Operations to execute on the defined Human Capital strategy.
• Works with the leadership to identify and develop talent and robust succession for the Function.
• Has a high level of focus on customer relations – Drives a culture of customer centricity and responsiveness across all Function teams.
• Able to prioritise, manage and lead a team of specialists to deliver across a Pan African agenda.
• Drive the delivery of key Human Capital initiatives through employing the appropriate change and project management disciplines across the Human Capital value chain.
• Takes the business priorities and translates these into Human Capital Strategies and takes end-to-end ownership for delivering the following key Human Capital processes to their stakeholders by undertaking the following:
• Translate strategy into Human Capital strategy and ensuring that workforce planning is embedded whilst providing Human Capital analytics that deliver relevant insights.
• Support and drive major change and Function Projects.
• Specify capability gaps and define talent pools in conjunction with the leaders
• Takes ownership of strategic resource planning and delivery and participate in executive and senior role hiring.
• Takes responsibility for talent reviews, succession planning activities and talent and capability development.
• Deliver Leadership and Learning programmes via specialists, specifies internal capability gaps and ensure relevant assessments, development and coaching in place.
• Drive the Business Unit reward and performance strategy and provide input and manage the executive compensation and ownership of pay cycle and reward plan delivery.
• Ensure effective employee engagement for the Function in conjunction with the Chief Human Capital Officer, supporting the Human Capital Operations planning and service quality management.
• Leading teams: 
• Ensure the development of a high performing team through embedding formal Performance development and informal coaching.
• Determine and analyse training and development needs for team members.
• Establish and maintain a succession plan for the team using the formal talent management process.
• Interview and recruit direct reports.
• Develop appropriate engagement plans to drive heightened employee engagement.
• Finance and Risk Management: 
• Sets the Human Capital risk philosophy and principles for the Function.
• Understands cost drivers and manages budgets successfully.

Education And Experience Required:

• Post Graduate Degree: Honours Degree, Post Graduate Diploma and Professional Qualifications [NQF8].
• 10+ experience in a HR Business Partner leadership role with broad knowledge and experience in human resource management, preferably within Financial Services and/or Tech and/or Fintech
• Leading Function teams within a business/function  

Knowledge and Skills:

• Experience in commercial innovation environments
• Broad Human Capital management knowledge including strategic, commercial, legal and operational aspects
• Credible partner to business in delivering results with a proven track record.
• Integrity, confidentiality in handling Human Capital data and information.
• Ability to build, develop & lead professional level teams
• Understanding of the financial services sector within a professional business environment
• Sound knowledge of Human Capital change management

Education

• Postgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Seychelles. Please contact Reward for details.

Job Description

• Customer Service: Respond efficiently, accurately and courteously to all customer service matters, complaints, requests | Support the development and maintenance of processes in Customer Services Centre: Adhere to all processes in the CMP Customer Services centre and identify opportunities to improve Client Servicing processes | Monitor and control risk associated with the Customer: Ensure that all activities performed in providing Customer Services comply in all respects with Absa's risk and compliance policies and procedures as well as legal and regulatory requirements | Stakeholder Management: Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively | Self-development: Owning and being proactive about own training and development | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• The Reporting and Cost Management team, a sub-team within Group FP&A, is responsible for:
• overall financial Reporting across Absa Group (monthly, quarterly, half yearly and annual)
• support the planning and financial control teams with half year and year end booklets
• managing the end to end of the Group Balanced Scorecard (from initiation to reporting on the results as they emerge).
• perform frequent ad hoc analysis and research, often related to presentations to Exco, the Board and other sub committees of the Board
• This role supports the preparation of these key deliverables and provides analysis and inputs into these processes.

Job Description

Key Accountabilities

• Accountability: Assist the team in team executing the following deliverables to Exco and other members of senior management
• Play an integral role in the month end reporting process starting with Flash reporting till Exco report and (GACC and Board when required)
• Prepare and present financial reports, including monthly, quarterly, and annual financial statements, to executive leadership.
• Analyse financial performance, identify trends, and provide actionable insights to senior management
• Drive continuous improvement in financial processes and systems to enhance accuracy, efficiency, and transparency
• Play an integral role in Cost and productivity programmes
• Assist the Planning team with Outlook/RAF and STP processes as required
• Support the planning and Financial Control teams with half year and year end booklets and the integrated reporting processes
• Assist with the Market guidance processes
• Lead on other ad hoc projects as is required
• Attend meetings to get briefing on work allocations to understand and complete their tasks to achieve team
• Accountability: Ad-hoc requirements/submissions
• Execute ad-hoc queries daily that are dependent on external and internal requirements and vary considerably throughout the year
• Attend meetings as is required
• Accountability: Cluster Relationship Manager (CRM) roles
• Communicate with BUs and Functions and relay critical information and requests.
• Perform all other duties as reasonably assigned.
• People Investment Accountabilities
• Peer responsibility: Engage and develop finance and business savvy leaders.
• Play to our A-Game culture of culture of inclusivity, diversity, entrepreneurship, and ownership.
• Network with finance colleagues across Group Finance and create awareness of challenges, opportunities and issues and encourage collaboration
• Focus on Finance skills evolution and remaining relevant.
• Role/Person Specification

Qualifications and experience:

• B Com degree with Honours or Masters (major in Accounting, Financial Management or Economics)
• CA (SA) / CIMA with 5-8 years PQE
• Non-CA (SA) / CIMA with 7-10 years’ relevant experience in Financial Services organisation
• Able to work effectively across a multi-service Financial Services organisation
• Previous exposure to financial management reporting in a complex large organisation

Knowledge and skills:

• Advanced Financial Accounting
• Analytical skills
• Self-driven and good interpersonal skills
• Attention to detail
• Deadline driven
• Advanced Excel and PowerPoint skills
• Experience in handling big data
• Some knowledge of dashboards and PowerBI

Preferred:

• Knowledge of financial markets
• Knowledge of economics

Competencies:

• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating

Education

• Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)