Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
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Implement & maintain office & team administration systems including (but not limited to) e.g. meeting minutes, agenda’s, customer interactions, complaints & solutions, leave schedules, critical milestones and delivery dates, templates and tools etc.
Coordinate & manage all team logistics e.g. travel, meetings, catering etc.
Manage all incoming / outgoing communications & requests and mitigate risk across tribes & squads
Coordinate & manage all office supplies & equipment (on time & on budget) – including asset management of key assets across the team
Act as the point of coordination for key business requirements – ensuring all requirements are met by teams e.g. attendance at key forums / events, escalations to line on e.g. compliance training etc.
Coordinate and manage all team information e.g. contact lists, emergency contacts etc.
Coordinate all invoicing, payments & expenses across the business
Track and manage all incoming & outgoing payments & receipts (overspend / underspend) and ensure resolution
Coordinate all people related administration e.g. onboarding, recruitment processes, resource management etc.
Ensure all administration compliance to organization policies and procedures e.g. procurement, telephone, contracting etc.
Implement, monitor & maintain document management systems and processes
Monitor & maintain all business process related systems e.g. trackers, resource management systems etc. in partnership with tribe leads and their teams
Event Administration
Work in partnership with the broader Tribe Support team to provide all project administration support for large events and or meetings, accelerators, design thinking sessions, incubators (manage schedules, delivery timeframes etc.)
Identify event requirements and proactively identify event solutions
Operationalise all event requirements (coordinate, manage & or design & implement various components of these) e.g. venue set up, décor, invitations and planning etc.
Coordinate & manage logistics for meetings and events e.g. interact with internal & external stakeholders and providers to arrange venues, equipment, refreshments etc.
Communication
Manage the administration of the integrated communication & change plans across the business area
Prepare & or support the preparation of confidential reports, responses and presentations including coordinating & managing timelines to completion of the broader team providing inputs
Support the communication requirements across tribes and squads e.g. new announcements, launches, change management activities etc.
Customer & Team (internal / external query management & resolution)
Identify & escalate critical customer / team internal / external queries and resolutions
Track and monitor critical customer / team requests, issues and concerns resolution
Experience Required:
5 Years' Working Experience
Must have experience working in the Procurement space
Strong understanding of Procurement/Supplier Management: Supplier Escalations
Experience in Finance, Data Analysis, Reporting, Excel, Powerpoint is a must have
Strong Customer Service or relationship management will be an added advantage
Experience working on Coupa will be an added advantage
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