Job Opportuntities at The Heineken Company

Key Responsibilities:

• Achieving Regional Promotions Plan across channels, segments and territories.
• Implement number of promotional activities requested by reps and approved by management within territory according to brand image.
• Achieved promotional targets as per sales plan.
• Effective Management of Promotional Equipment.
• Controlling, implementing and distributing all infrastructure to Promotions/events.
• Managing and Maintenance of all internal promotional infrastructures.
• Source and collect merchandise and setting up and breaking down promotions timeously.
• Booking back merchandising items used during promotions.
• Providing timeous feedback to team on areas for improvement on efficiencies, competition activities or any burning issue requiring quick solutions and attention.
• Stay abreast with Promotional trends & propose to internal stakeholders creative and new promotional concepts.
• Foster strong relationship with internal and external work partners.
• Ensure 100% compliance to the ARA Code.
• Follow the company’s policies and procedures and identify opportunities for continuous improvement.

Job Requirements:

• Relevant Tertiary qualification in Marketing / Sales / Events or related qualification
• Minimum of 1 year Sales/Marketing/ Events experience
• Valid driver’s license without endorsements
• Experience in the alcoholic beverages industry is a plus.
• Excellent customer service skills.
• Good verbal and written communication skills.
• Ability to work independently and as part of a team.
• Safe and responsible driving skills.
• Excellent customer service skills.
• Ability to work flexible hours in a fast-paced environment.

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KEY RESULT AREAS

• Lead the development and implementation of eazle Pay, our suite of best-in-class FinTech services covering both payment and credit
• Continuously research to understand key Customer pain points to optimize our FinTech services and drive customer value creation
• Design and implement new processes and ways of working across internal and external stakeholders to successfully implement fintech services
• Work with external stakeholders (technology vendors,FinTech partners, etc.) to guarantee an optimal customer experience
• Lead creation of business cases and financial validation of new FinTech services offered and implemented
• Work with Local D&T, Global E-Business team and technology partners to develop eazle club so that it meets key customer pain points and HEINEKEN Beverages strategic objectives
• Analyze (financial) impact of implemented services and contribution to overall HEINEKEN Beverages strategy
• Work with capability and change & comms teams to develop training and capability building materials to onboard and educate internal colleagues & field sales teams
• Work with internal stakeholders to set up FinTechsupport models
• Work with change & comms team to develop exciting and fresh ways to keep our customers up to date on key developments
• Explore industry best practices to continuously improve our FinTech offerings
• Learn, share & reapply with/from other HEINEKEN OpCos, leveraging the strength of the HEINEKEN network
• Manage deployment & development budget together with D&T and Finance

EDUCATIONAL QUALIFICATIONS

• University Degree in Business Administration / IT / E-Commerce / Finance

PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES

• Min 5 yrs relevant experience in sales / digital / D&T / Finance
• Project management skills
• Expertise in agile ways of working
• Expertise or experience in shaping FMCGs or related services FinTech strategy and solutions  
• Proactive and able to work flexibly and autonomously
• Able to communicate and engage with all levels of the organisation
• Customer-focused with a high-level of curiosity
• Excellent project management skills
• Ability to work in agile cross functional teams
• Ability to learn quick and apply new knowledge (new tools/new ways of working)
• Strategic and forward looking with a continuous improvement mindset 
• Energetic and able to work with a big, diverse teams both internally and externally
• Excellent communication and persuasion skills
• Approaches projects with high degree of rigor and structure

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KEY RESULT AREAS

• Lead the development and implementation of RTMP connections, consisting of API-based integrations with selected partners; and the eazle Distributor portal with other strategic partners.
• Continuously research to understand key RTMP pain points to optimize collaboration and connection to eazle ecosystem
• Design and implement new processes and ways of working across internal and external stakeholders to successfully implement RTMP connections
• Work with external stakeholders (technology vendors, RTMP ERP partners, etc.) to guarantee an optimal customer experience
• Work with Local D&T, Global E-Business team and technology partners to develop RTMP connections so that they meets key RTMP & customer pain points and HEINEKEN Beverages strategic objectives
• Analyze (financial) impact of implemented services and contribution to overall HEINEKEN Beverages strategy
• Work with capability and change & comms teams to develop training and capability building materials to onboard and educate RTMPs & internal colleagues including field sales teams
• Work with RTMPs and internal stakeholders to set up service levels and support model
• Work with change & comms team to develop exciting and fresh ways to keep our customers up to date on key developments
• Explore industry best practices to continuously improve our RTMP connections
• Learn, share & reapply with/from other HEINEKEN OpCos, leveraging the strength of the HEINEKEN network
• Manage deployment & development budget together with D&T

EDUCATIONAL QUALIFICATIONS

• University Degree in Business Administration / IT / E-Commerce / Logistics

PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES

• Min 5 yrs relevant experience in sales / digital / D&T / Logistics
• Project management skills
• Expertise in agile ways of working
• Expertise or experience in shaping FMCGs or related services RTC strategy AND solutions  
• Proactive and able to work flexibly & autonomously
• Able to communicate and engage with all levels of the organisation
• Customer-focused with a high-level of curiosity
• Excellent project management skills
• Ability to work in agile cross functional teams
• Ability to learn quick and apply new knowledge (new tools/new ways of working)
• Strategic and forward looking with a continues improvement mindset 
• Energetic and able to work with a big, diverse teams both internally and externally
• Excellent communication and persuasion skills
• Approaches projects with high degree of rigor and structure

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KEY RESULT AREAS

• Lead the development and implementation of eazle Club, our new best-in-class customer loyalty programme
• Migrate existing customers from legacy loyalty programme Bansela to eazle Club
• Continuously research to understand key Customer pain points to optimize eazle club and drive customer value creation
• Design and implement new processes and ways of working across internal and external stakeholders to successfully run eazle Club
• Work with external stakeholders (technology vendors, rewards partners, etc.) to guarantee an optimal customer experience
• Work with Local D&T, Global E-Business team and technology partners to develop eazle club so that it meets key customer pain points and HEINEKEN Beverages strategic objectives
• Work with capability and change & comms teams to develop training and capability building materials to onboard and educate field sales teams
• Work with internal stakeholders to set up loyalty support model
• Work with change & comms team to develop exciting and fresh ways to keep our customers up to date on key developments
• Explore industry best practices to continuously improve eazle Club
• Learn, share & reapply with/from other HEINEKEN OpCos, leveraging the strength of the HEINEKEN network
• Manage deployment & development budget together with Trade Marketing & D&T

EDUCATIONAL QUALIFICATIONS

• University Degree in Business Administration / IT / E-Commerce

PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES

• Min 5 yrs relevant experience in sales / digital / D&T
• Project management skills
• Expertise in agile ways of working
• Expertise or experience in shaping FMCG or related services Loyalty Programmes
• Proactive and able to work flexibly and autonomously
• Able to communicate and engage with all levels of the organisation
• Customer-focused with a high-level of curiosity
• Excellent project management skills
• Ability to work in agile cross functional teams
• Ability to learn quick and apply new knowledge (new tools/new ways of working)
• Strategic and forward looking with a continuous improvement mindset 
• Energetic and able to work with a big, diverse teams both internally and externally
• Excellent communication and persuasion skills

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Key Responsibilities:

• Ensure that effective stock control procedures are in place and adhered to. 
• Perform regular cycle counts. 
• Conduct monthly stock takes and ensure that the correct procedures are adhered to. 
• Adhere to good housekeeping practices.  
• Ensure that the warehouse is properly maintained. 
• Manage slow moving/redundant stock effectively. 
• Inform sales or marketing team of slow moving/redundant stock, weekly.
• Ensure that a high level of customer (External/internal) service is offered. 
• Resolve customer complaints swiftly and efficiently. 
• Reduce write- offs and losses to a minimum. 
• Plan and control the effective assembly and dispatching of orders. 
• Manage resources (people / machinery) effectively.  
• Complete monthly reports accurately and timeously.
• Ensure all documentation is correctly completed and neatly filed. 
• Compile and manage the Opex budget. 
• Maintain and apply all QMS documentation.  
• Ensure employee relations are effectively managed. 
• Apply effective performance management. 
• Ensure effective manpower planning.
• Hold regular review meetings.  
• Ensure daily MDT meetings are held. 
• Communicate with all departments (Sales, Marketing, Procurement, Export and Suppliers) on all merchandising related issues, concerns and actions.
• Ensure that all checklists are completed as per the audit guideline. 
• Follow the organizations policies and procedures and identify opportunities for continuous improvement.

Job Requirements:

• Minimum Grade 12 (Matric) Qualification.  
• A relevant certificate/ Diploma in Logistics, Distribution or Supply Chain will be an advantage.
• 3-5 years Warehouse management experience 
• Good communication skills 
• Good people skills 
• Computer literacy, SAP, Microsoft Office

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Key Performance Areas would include, but are not limited to:

• Repairs and maintenance to machinery and equipment in line with prescribed regulations and standards;
• Regular inspections, fault finding and preventative maintenance jobs;
• Innovation and business improvements in support of operational and segment goals; 
• Implemented initiatives of business plans;
• Turning, milling, welding and fitting for fabrication of components;
• Participate in the mini-business activities (E²);
• Adhering to relevant health, risk & safety regulations and quality standards.

The successful candidate must preferably have the following experience/skills:

• N3 equivalent Mechanical qualification (NQF 4), Mechanical Trade (Fitter Turner/ Millwright) / 
• 2 years experience in a Manufacturing environment
• N4 – N6 Technical qualification will be advantageous
• Experience in an FMCG environment will be advantageous 
• Working experience with high speed bottling machinery a distinct advantage
• Labelling experience advantageous
• Ability to work accurately and according to precise measurements and specifications
• Competent in turning, milling, argon and arc welding
• Competent in pneumatics and hydraulics
• Reflect good leadership behaviour - towards colleagues, superior and company values
• Able to do in depth problem solving and fault finding
• Able to cope with the inherent physical demands of the position
• Able to work shifts, on weekends and flexible hours
• Have reliable transport to and from work

Qualification required:

• N3 equivalent Mechanical qualification (NQF 4), Mechanical Trade (Fitter/ Turner/ Millwright)