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Introduction
- To build and manage a commercially viable clinic through the promotion and delivery of professional, value-adding clinic services in line with the South African Nursing Council (SANC) regulations, Company policies and procedures.
Job description
Job Objectives:
- To establish and grow a loyal client base through effective promotion of the Clinic’s services to Clicks’ customers and by delivering high standards of patient care and customer service
- To provide a multitude of clinic services, including but not limited to, providing lifestyle management screening tests, conducting ‘well baby’ clinics, health immunisations, baby health monitoring, reproductive health services, adult immunisations, primary health care (minor ailments and wound care) and a Phlebotomy Service
- To counsel and advise patients on health information, weight management and refer patients to Pharmacists and other health professionals when appropriate
- To ensures patient information is held securely, confidentially and is accurately maintained on an electronic system and that payment is received for all services rendered
- To ensure the efficient running of the clinic through effective administration, booking of locums and through accurate and timely reporting on financial and stock management
- To ensure efficient stock management and to prevent stock loss and shrinkage and to monitoring the cold chain and take necessary safety precautions, particularly with regards to managing medical
- To establish and build health professional networks in order to further enhance the commercial viability of the clinic and the service offering to patients
- To plan, coordinate and implement Health Days and any other ad hoc projects in order to further enhance Clicks’ offering to its customers
- To manage adverse events and emergencies in a professional and effective manner
Knowledge:
- Financial and commercial acumen
- Integrity
- Ability to work independently
- Confident and engaging
- Customer service orientated
- Proactive
- Attention to detail
- Computer Literacy (MS Office, including outlook, word and excel)
- Marketing and selling skills
- Time management
Skills:
Competencies:
Essential:
- Delivering Results and Meeting Customer Expectations
- Persuading and Influencing
- Relating and Networking
Desirable:
- Planning and Organising
- Adhering to Principles and Values
- Following Instructions and Procedures
- Entrepreneurial and Commercial Thinking
Minimum requirements
Experience:
Essential:
- A minimum of 3 years practical experience in a broad range of nursing disciplines, preferably Community Health, Primary Health and Midwifery
Desirable:
Education:
- Essential: Registered Nursing Practitioner with SANC
- Essential: 3 year Diploma in Nursing or the 4 year degree
Apply by: 3 September 2026
go to method of application »
Introduction
- To build and manage a commercially viable clinic through the promotion and delivery of professional, value-adding clinic services in line with the South African Nursing Council (SANC) regulations, Company policies and procedures.
Job description
Job Objectives:
- To establish and grow a loyal client base through effective promotion of the Clinic’s services to Clicks’ customers and by delivering high standards of patient care and customer service
- To provide a multitude of clinic services, including but not limited to, providing lifestyle management screening tests, conducting ‘well baby’ clinics, health immunisations, baby health monitoring, reproductive health services, adult immunisations, primary health care (minor ailments and wound care) and a Phlebotomy Service
- To counsel and advise patients on health information, weight management and refer patients to Pharmacists and other health professionals when appropriate
- To ensures patient information is held securely, confidentially and is accurately maintained on an electronic system and that payment is received for all services rendered
- To ensure the efficient running of the clinic through effective administration, booking of locums and through accurate and timely reporting on financial and stock management
- To ensure efficient stock management and to prevent stock loss and shrinkage and to monitoring the cold chain and take necessary safety precautions, particularly with regards to managing medical
- To establish and build health professional networks in order to further enhance the commercial viability of the clinic and the service offering to patients
- To plan, coordinate and implement Health Days and any other ad hoc projects in order to further enhance Clicks’ offering to its customers
- To manage adverse events and emergencies in a professional and effective manner
Knowledge:
- Financial and commercial acumen
- Integrity
- Ability to work independently
- Confident and engaging
- Customer service orientated
- Proactive
- Attention to detail
- Computer Literacy (MS Office, including outlook, word and excel)
- Marketing and selling skills
- Time management
Skills:
Competencies:
Essential:
- Delivering Results and Meeting Customer Expectations
- Persuading and Influencing
- Relating and Networking
Desirable:
- Planning and Organising
- Adhering to Principles and Values
- Following Instructions and Procedures
- Entrepreneurial and Commercial Thinking
Minimum requirements
Experience:
Essential:
- A minimum of 3 years practical experience in a broad range of nursing disciplines, preferably Community Health, Primary Health and Midwifery
Desirable:
Education:
- Essential: Registered Nursing Practitioner with SANC
- Essential: 3 year Diploma in Nursing or the 4 year degree
Apply by: 3 September 2026
go to method of application »
Introduction
- Clicks is on the hunt for a Planning Analyst that forms part of the Category Planning team. The porpose is to translate the business financial plans into category specific sales, margin and inventory budgets and to support the category teams to achieve the customer and product vision through viable business category plans.
Job description
Job Objectives
- In collaboration with the Category Buyer, build a strategic plan for Category incorporating an understanding of customer needs and wants, trends, competitive environment and market share
- To develop the annual merchandise financial plan by department for sales, stocks, margins, GP and markdowns taking into account key and relevant financial metrics and inputs
- To partner and support relevant key stakeholders on the development of pre-season sales, markdown, margin, receipt and inventory targets aligned to the strategic business goals whilst ensuring assortments that balance range and space requirements for all stores
- To develop and monitor projections, inventory flow, and seasonal sell-off plans as well as validate monthly forecast for open-to-buy management
- To analyze and reflect current trends in performance of strategy based on actual sales performance; revise in-season plans for sales and profitability
- To prepare and continuously monitor financial budgets and forecasts for the departments by store / channel by product lifecycle and to re-forecast the merchandise financial plans in line with current performance (monthly and weekly), new initiatives or significant deviations, at the appropriate level & review with relevant key stakeholders in order to maximize sales, margin and inventory productivity
- To provide other analysis related to driving business goals (e.g. range hindsight, price curves, cross-selling, etc.)
- To prepare buy plans for key events e.g.: Christmas, Easter etc.
- Adapt new planning processes and systems (Enterprise, Assortment Planning) and consistently utilize new methodology to achieve “best in practice” discipline
- Support the analysis on slow or poor performing products to optimize the OTB and category Stock Turn
- To contribute analysis in the S&OP meeting on the impact of forecast changes to budget plans
Minimum requirements
Job Related Knowledge
Essential
- Deep understanding of the consistent management and planning of the supplier base performance metrics, promotional planning cycle, product lifecycle, supply chain optimization for their products, business analysis and reporting
- Understanding of customer needs and wants, trends, competitive environment and market share
- Financial planning models and methodologies
- FMCG, Supply Chain and Logistics
Job Related Skills
- Excellent interpersonal and communication skills, to build relationships and drive consensus and collaboration across functional groups
- Business math acumen and analysis to comprehend financial information and reporting to make business decisions
- Forecasting financial trends up to 3 years
- Ability to forecast consumer trends and buying habits 9 – 24 months in the future
- Presentation skills with focus being on oral and written communication skills
- Proficiency on MS Office Excel, Word, Outlook and Power Point
- Complex Problem solving
- Report Writing
- Retail mathematical calculations (e.g. variance to last year, percent of total, turn, Open-to-Buy and sales per square foot)
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Job Experience
Essential
- Ideal min 5-7 years of experience in: retail merchandise planning, demand forecasting; inventory management, allocation or replenishment; financial planning or financial analysis experience
- Strong problem-solving and analytical skills; strong aptitude with numbers; retail math skills, understanding of forecasting methodology
- Ability to make decisions with limited information but also able to synthesize large quantities of data to drive business decisions
Desirable
- Previous experience in enterprise planning or similar planning systems advantageous
- Experience in retail replenishment and allocation; retail sales, category planning or merchandising experience desirable
Education
- B Comm Finance or relevant B Degree
Competencies
- Leading and Deciding
- Interaction and Presenting
- Analysing and Interpreting
- Planning and Organising
- Delivering results and meeting customer's expectations
- Adapting and Coping
Apply by: 3 September 2026
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Introduction
- We are looking to recruit a Warehouse Supervisors (Dispatch) t to work for United Pharmaceutical Distributors (UPD). The role will be based at the Cape Town branch and will report to the Department Manager. The Dispatch Supervisor must be willing to work shifts as per operational requirements.
Job description
Job Purpose:
- Responsible for the effective and accurate management and control of Inventory, receiving, assembly and mostly dispatching of stock within the warehouse ensuring good Wholesale, Distribution and FMCG Practice is applied.
Job Objectives:
- Effective supervision and control of the picking, checking, packing and dispatch functions
- Adherence to compliance, SOP's and company policies (SHEQ, QA)
- Productivity management - Capacity management, order processing cycle time, manning utilization, unplanned downtime
- Equipment up-time and maintenance - Asset inspections and reports are performed as required
- Reporting on daily performance and Order status
- Daily/Weekly/Monthly management reports
- Attainment of daily operational targets
- Order processing within required turnaround times. (Transfers and sales orders)
- Conduct and supervise cycle counting and bin check process
- Return stock to vendor / claims generated by operations
- Inventory and Receiving departments for both Wholesale and Distribution
- Housekeeping
- Management of quality and output levels
- Performance management of staff, staff training and discipline
- Set targets and deadlines for direct reports
- Assistance of stock counts within FMCG, PDC and Distribution
- Control and resolution of order disputes / claims internally and externally
- Manage staff compliment for overtime when required
- Overseeing the fleet when applicable
- The Dispatch Supervisor must be willing to work shifts as per operational requirements
Minimum requirements
Experience and Education:
- Matric/NQF Level 4 (Essential)
- Relevant Tertiary Qualifications (Advantageous)
- Fleet management and operational/ logistical experience with at least 3 years experience at a Supervisor/manager level
- 5 years experience in management
Job related knowledge and skills:
- Computer skills on MS Office (Word and Excel)
- ERP/WMS Systems understanding
- Financial background- Budget
Competencies required:
- Communicate effectively at all levels
- Excellent negotiating skills
- Strong planning and co-coordinating skills
- Ability to work in a team and independently
- Ability to work under pressure / time deadlines
- Honesty and integrity
- Attention to detail
- Excellent Time Management Skills
Apply by: 3 September 2026
go to method of application »
Introduction
- We are looking to recruit a Warehouse Supervisors ( Distribution Dispatch/Fleet) to work for United Pharmaceutical Distributors (UPD). The role will be based at the Cape Town branch and will report to the Department Manager. The Dispatch/Fleet Supervisor must be willing to work shifts as per operational requirements.
Job description
Job Purpose:
- Responsible for the effective and accurate management and control of Inventory, receiving, assembly and mostly dispatching of stock within the warehouse ensuring good Wholesale, Distribution and FMCG Practice is applied.
Job Objectives:
Manage the Dispatch Team
- Supervise dispatch clerks, loaders, and dispatch controllers.
- Allocate daily workloads and responsibilities.
- Monitor staff performance, attendance, and productivity.
- Provide training and coaching to team members.
- Assembling of orders
Ensure On-Time Dispatch
- Ensure all orders are dispatched according to delivery schedules.
- Coordinate vehicle loading and departure times.
- Monitor service levels to achieve OTIF (On Time In Full) targets.
- Escalate and resolve delays that may impact customer deliveries.
Vehicle Loading and Route Control
- Verify that vehicles are loaded correctly and securely.
- Ensure delivery documentation accompanies each route.
- Confirm optimal route planning and vehicle utilization.
- Monitor vehicle capacity and load compliance.
- Monitor Outbound Overview report daily
Dispatch Accuracy and Documentation
- Ensure all delivery notes, invoices, manifests, and POD documentation are accurate.
- Verify that orders loaded match dispatch documentation.
- Maintain accurate dispatch records for audit purposes.
Coordination with Operational Departments
- Liaise with Picking, Checking, Inventory, Transport, and Customer Service teams.
- Ensure orders are complete and ready before dispatch.
- Resolve dispatch-related queries and discrepancies.
Customer Service and Delivery Performance
- Monitor delivery performance and customer service levels.
- Investigate delivery failures, shortages, and customer complaints.
- Implement corrective actions to prevent recurring issues.
Compliance and Risk Management
- Ensure compliance with company SOPs, GDP requirements, and transport regulations.
- Monitor security controls to prevent stock losses during dispatch.
- Ensure cold-chain and temperature-sensitive products are dispatched according to requirements.
Health and Safety Management
- Enforce safe loading and dispatch procedures.
- Ensure staff wear appropriate PPE.
- Maintain housekeeping standards in dispatch areas.
- Conduct safety inspections and toolbox talks.
Performance Reporting and Continuous Improvement
- Monitor and report on dispatch KPIs.
- Analyze operational trends and identify improvement opportunities.
- Drive initiatives to improve productivity, accuracy, and customer service.
Minimum requirements
Experience and Education:
- Matric/NQF Level 4 (Essential)
- Relevant Tertiary Qualifications (Advantageous)
- Fleet management and operational/ logistical experience with at least 3 years experience at a Supervisor/manager level
- 3 years experience in management
Job related knowledge and skills:
- Computer skills on MS Office (Word and Excel)
- ERP/WMS Systems understanding
- Financial background- Budget
Competencies required:
- Communicate effectively at all levels
- Excellent negotiating skills
- Strong planning and co-coordinating skills
- Ability to work in a team and independently
- Ability to work under pressure / time deadlines
- Honesty and integrity
- Attention to detail
- Excellent Time Management Skills
Apply by: 3 September 2026
go to method of application »
Introduction
- Clicks is on the hunt for a Junior Demand Planner, to ensure effective demand and statistical forecasting for assigned categories in order to drive profitability through increased sales, improved margins, and working capital productivity.
Job description
- To be accountable for forecast accuracy within the allocated categories
- To be accountable for optimized inventory levels within the allocated categories and minimum order quantity within the allocated categories
- To partner with the Category Managers on the development of pre-season sales, markdown, margin, and inventory plans
- To analyze and propose to the merchandising department top line shifts in the assortment investment at the category level
- At the category level monitor projections, inventory flow and seasonal sell-off plans as well as validate monthly forecast for open to buy management
- To recognize and reconcile forecast exceptions to track and manage sales against forecast and validate forecast for OTB management
- To determine causal factors impacting forecasts and respond appropriately, (weather, moving events, promotions etc.)
- To ensure effective stakeholder management and engagement in order to determine trends, identify new products, evaluate risks and determine inventory and replenishment requirements
- To generate and deliver accurate and timely management reports and maintain key metrics against goals in order to analyze forecast performance and ensure forecast accuracy and inventory optimization
- To effectively analyze post promotional and event data to determine opportunities and improve future forecasts
- To effectively lead and prepare for the consensus forecast meetings with key stakeholders in order to enhance key insights and decisions taken
- To ensure the effective execution of the range review process and decision making in order to assist the Category Team to determine optimal range
Minimum requirements
EDUCATION
- Diploma in Purchasing/Business Management Financial/Retail Management (Desirable)
- Bachelor’s Degree in Statistics, Math, Decision Science, Marketing, Business, related area or equivalent experience
JOB EXPERIENCE
- Strong planning and buying experience with solid understanding of financial and statistical analysis of both
- 1 - 3 years’ experience with in Demand Planning in a retail / FMCG environment
- Distributions requirement planning and other supply chain processes such as production planning, scheduling and transportation
- Supply chain software knowledge ( BY / EP) advantageous (Desirable)
JOB RELATED KNOWLEDGE
- Retail / FMCG Demand Forecasting, Supply Chain and Logistics
- Data analysis models
- Ability to understand and fine tune algorithms for optimal forecast performance
- Execution of the new stores / lines / products process using required commercial acumen
- Understanding of the consistent management and planning of the supplier base performance metrics, promotional planning cycle, product lifecycle, supply chain optimization for their products, business analysis and reporting
- Financial planning models and methodologies (Desirable)
- Understanding of customer needs and wants, trends, competitive environment and market share (Desirable)
JOB SKILLS
- Causal factor determination and event driven adjustments
- Deep analytical skills
- Excellent interpersonal and communication skills, to build relationships and drive consensus and collaboration across functional groups
- Business math acumen and analysis to comprehend financial information and reporting to make business decisions
- Forecasting consumer trends and buying habits 9 – 24 months in the future
- Complex decision making based on statistics, trends and opinions
- Presentation skills with focus being on oral and written communication skills
- Proficiency on MS Office Excel, Word, Outlook and Power Point, spreadsheets, databases
- Complex Problem solving
- Retail financial & mathematical calculations (e.g. variance to last year, percent of total, turn, Open-to-Buy)
- Strong negotiating and influencing skills
COMPETENCIES
- Deciding and Initiating Action
- Persuading and Influencing
- Presenting and Communicating Information
- Analysing
- Planning and Organising
- Delivering Results & Meeting Customer Expectations
- Adapting and Responding to Change
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
Apply by: 3 September 2026
go to method of application »
Introduction
- Clicks is on the hunt for a Junior Analyst- Service Centre to work within the IT department of Clicks Group Services. The role will be based at Clicks Head Office in Cape Town and will report to the Service Centre Supervisor (IT)
Job description
- Providing telephonic and email support to users and 1st line support.
- To accurately record, assign, escalate and track all incidents and service requests
- Taking ownership of incident and service request from initiation to closure
- To deliver dynamic Triage Technical support in order to promptly restore IT Services within service levels
- To engage professionally with business users and vendors to provide customer service within agreed service levels
- To ensure that all IT related incidents and service requests are resolved effectively with high level of customer
- To perform standby work from time to time in the IT Service Centre
- To perform quality assurance on 1st line agents monthly in order to rate the overall customer experience.
- To coach and train 1st line agents on call procedure and customer engagement in order to improve the customer experience.
Minimum requirements
- Job related knowledge and skills
- Knowledge of Information Systems
- Knowledge of company policies and procedures
- Knowledge of governance framework
- Knowledge of customer service and incident management processes
- Strong verbal and written communication skills
- Analytical and technical computer skills
Essential
- Matric / Grade 12
- 2/3 Years’ experience within an IT Service Desk/Call Centre
Desirable
- ITIL Foundation
- Retail experience
- IS or IT Diploma
- MCDST (A , ITIL, HDI)
Competencies
- Deciding and Initiating Action
- Writing and Reporting
- Planning and organising
- Analysing
- Applying Expertise and Technology
- Delivering Results & Meeting Customer Expectations
Apply by: 3 September 2026
go to method of application »
Introduction
- Are you passionate about helping people feel good? Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacy Manager. The position reports into the Area Manager.
Job description
Job Purpose:
- To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
- To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
Minimum requirements
Education and Experience Requirements:
- Essential: Registered Pharmacist with SAPC
- Essential: Minimum 2 years’ experience post community service year
- Essential: Minimum 1 year People Management experience
- Essential: Registration with SAPC as the Responsible Pharmacist
- Desirable: Retail Pharmacy experience
- Desirable: Unisolv experience
Job Knowledge and Skills Required:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Knowledge of labor legislation and IR practices
- Sound understanding and application of financial management principles
- Knowledge of competency based interviewing
- Sound managerial, tutorship and coaching skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
- Strong financial acumen
Essential Competencies
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Planning and Organising
- Relating and networking
- Following instructions and Procedures
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Contractual hours:
Apply by: 4 September 2026
go to method of application »
Introduction
- Are you passionate about helping people feel good? Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacy Manager. The position reports into the Area Manager.
Job description
Job Purpose:
- To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
- To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
Minimum requirements
Education and Experience Requirements:
- Essential: Registered Pharmacist with SAPC
- Essential: Minimum 2 years’ experience post community service year
- Essential: Minimum 1 year People Management experience
- Essential: Registration with SAPC as the Responsible Pharmacist
- Desirable: Retail Pharmacy experience
- Desirable: Unisolv experience
Job Knowledge and Skills Required:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Knowledge of labor legislation and IR practices
- Sound understanding and application of financial management principles
- Knowledge of competency based interviewing
- Sound managerial, tutorship and coaching skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
- Strong financial acumen
Essential Competencies
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Planning and Organising
- Relating and networking
- Following instructions and Procedures
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Contractual hours:
Apply by: 4 September 2026
go to method of application »
Introduction
- Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager.
Job description
Job Purpose:
- To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
- To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
- To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
- To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Education and Experience Requirements:
- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants)
- Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Job Knowledge and Skills Required:
- Sound understanding and application of financial management principles
- Strong retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of Customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of competency based interviewing
- Sound managerial skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Strong financial acumen
Essential Competencies
- Leading and Supervising
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Entrepreneurial and Commercial Thinking
- Deciding and Initiating Action
- Working with people
- Analysing
- Coping with Pressures and Setbacks
Apply by: 4 September 2026
go to method of application »
Introduction
- To promote and deliver professional, commercially viable and quality clinic services in compliance with South African Nursing Council regulations and company standards.
Job description
- Manage a commercially viable clinic in line with company guidelines
- Provide lifestyle management screening tests
- Conduct “Well Baby” clinics, including health immunisations and baby health monitoring
- Offer and provide reproductive health services
- Provide adult immunisations
- Provide Primary Health Care e.g. minor ailments and wound care
- Render a Phlebotomy Service
- Compile professional, stock and financial management reports
- Manage medical waste, ensure a safe environment and safety precautions are taken
- Manage adverse events and emergencies
- Counsel and advise patients on health information, weight management and refer patients to Pharmacists and other health professionals when appropriate
- Plan and implement “Health Days” and other projects
- Develop health professional networks
Minimum requirements
Qualifications and Experience:
- Registration as Professional Nurse
- 3 year diploma in nursing or the 4 year degree
- A minimum of 3 years practical experience in a broad range of nursing disciplines, preferably Community Health, Primary Health and Midwifery
- Unisolv and Allegra (preferable)
- MS Office (Word, Outlook, Excel)
Skills, Abilities and Job Related Knowledge:
- Ensures patient information is held securely, confidentially and accurately maintained on an electronic system
- Administration and reporting to ensure efficient running of the clinic as per company policy and processes
- Ensures payment for services received by ensuring controls in place and adhered to
- Manages, monitors and orders clinic services stock and equipment, along with prevention of loss and shrinkage and monitoring cold chain
- Financial and commercial acumen
- Ensures SANC registration and indemnity up to date
- Establishes locum network and arranges locums
- Implements and conducts self-audit tool
- Time management
Competencies:
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Relating and Networking
- Planning and Organising
- Commercial Awareness
Apply by: 4 September 2026
go to method of application »
Introduction
- To promote and deliver professional, commercially viable and quality clinic services in compliance with South African Nursing Council regulations and company standards.
Job description
- Manage a commercially viable clinic in line with company guidelines
- Provide lifestyle management screening tests
- Conduct “Well Baby” clinics, including health immunisations and baby health monitoring
- Offer and provide reproductive health services
- Provide adult immunisations
- Provide Primary Health Care e.g. minor ailments and wound care
- Render a Phlebotomy Service
- Compile professional, stock and financial management reports
- Manage medical waste, ensure a safe environment and safety precautions are taken
- Manage adverse events and emergencies
- Counsel and advise patients on health information, weight management and refer patients to Pharmacists and other health professionals when appropriate
- Plan and implement “Health Days” and other projects
- Develop health professional networks
Minimum requirements
Qualifications and Experience:
- Registration as Professional Nurse
- 3 year diploma in nursing or the 4 year degree
- A minimum of 3 years practical experience in a broad range of nursing disciplines, preferably Community Health, Primary Health and Midwifery
- Unisolv and Allegra (preferable)
- MS Office (Word, Outlook, Excel)
Skills, Abilities and Job Related Knowledge:
- Ensures patient information is held securely, confidentially and accurately maintained on an electronic system
- Administration and reporting to ensure efficient running of the clinic as per company policy and processes
- Ensures payment for services received by ensuring controls in place and adhered to
- Manages, monitors and orders clinic services stock and equipment, along with prevention of loss and shrinkage and monitoring cold chain
- Financial and commercial acumen
- Ensures SANC registration and indemnity up to date
- Establishes locum network and arranges locums
- Implements and conducts self-audit tool
- Time management
Competencies:
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Relating and Networking
- Planning and Organising
- Commercial Awareness
Apply by: 4 September 2026
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Introduction
- Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.
Job description
Job Purpose:
- To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
- To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
- To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
- To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Education and Experience Requirements:
- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: Relevant Retail/Business Management qualification (External applicants)
- Desirable: Degree in Relevant Retail/Business Management
- Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Job Knowledge and Skills Required:
- Understanding and application of financial management principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of people management
- Knowledge of competency based interviewing
- Numeracy skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
Essential Competencies
- Following instructions and procedures
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Working with people
- Analysing
- Leading and Supervising
- Entrepreneurial and Commercial Thinking
- Coping with Pressures and Setbacks
Apply by: 4 September 2026
go to method of application »
Introduction
- Are you passionate about helping people feel good? Are you committed to delivering high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacist. The position reports into the Pharmacy Manager.
Job description
Job Purpose:
- To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
- To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
- To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
- To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
- To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Education and Experience Requirements:
- Essential: Registered Pharmacist with SAPC
- Desirable: Retail Pharmacy experience
- Desirable: Unisolve experience
Job Knowledge and Skills Required:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Tutorship and coaching skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
- Strong financial acumen
Essential Competencies
- Following instructions and Procedures
- Relating and networking
- Delivering Results and Meeting Customer Expectations
- Relating and networking
- Planning and Organising
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Apply by: 4 September 2026
Method of Application
Use the link(s) below to apply on company website.
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