Job Roles at IDC

Qualification and Experience

• Relevant BCOM/BA Marketing degree with marketing/strategy/consumer behaviour as majors
• Five to eight ( 5 -8) years of Financial Services marketing experience required
• At least five (5) years consumer/services brand marketing experience, at least three years at Brand Manager level
• Knowledge in project management will be an added advantage
• Experience in the execution of Go-To-Market plans against a multi-channel strategy
• Experience in creating and executing digital marketing strategies
• A demonstrated ability to unpack complex business needs and provide creative solutions that are strategically sound, creative and relevant to the market
• A minimum of two years people management experience (supervision of direct reports)
• Experience in compiling and managing budgets
• Has managed brand trackers and reporting for the business

Roles and Responsibilities

Strategic Marketing Management

Strategy/Planning

• Creation of annual marketing plans to drive external and internal awareness of Business Units(BUs)
• Drive the execution of segment strategies to embed and tailor commercial propositions aimed at our priority audience
• Monitoring and evaluation of marketing initiatives to ensure ROI and impact
• Develop and implement a digital marketing strategy and ways of work to manage the digital function and deliverables by the agency
• Execute high quality, data led digital first campaigns that align with the overall marketing strategy to boost sales pipeline and convert leads
• Day to day partnering with agencies to ensure the quality, timeous and integrated delivery of projects against strategies and briefs

Internal / Operational Processes

• Rolling out strategy as per the plans, to reflect an integrated marketing approach allowing the IDC brand to live across various segments and media channels
• Ownership and co-ordination of marketing activities, ensuring that there is integration (partnership where relevant) of the following marketing activities:
• Corporate brand activities
• Public relations
• Regional marketing and communications
• Sector specific activities
• Stakeholder Relations
• Media strategy
• Digital channels
• Events
• Internal communications strategy/plan
• CSI

Insights, Monitoring and Evaluation

• Development of insights on IDC segments, business lines/products to complement strategic plans
• Partnering with business strategy, research, monitoring teams where relevant for data and content that feeds into campaigns and collateral
• Introduce performance marketing standards and industry trackers that compliment current function, baseline data and ways of work
• Producing reports to monitor results and evaluation of activities as project/activity evaluation (post campaign reporting)

Customer Focus & Stakeholder Management

• Build and maintain influential relationships with strategic internal and external stakeholders
• Retain and manage relationships with a wide network of industry specialists and platforms
• Manage and enhance the levels of service and communication to ensure the provision of client service excellence Financial / Shareholder Returns
• Contribute to financial and budget management governance standards
• Compile budgets and track expenditure
• Manage agency utilisation equitably, in line with budgets and SLAs
• This includes end-to-end and timeous facilitation of supplier quotes, invoices, memos etc.

Supervisory /leadership input

• Supervisory role of project teams and agency partners

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Qualification and Experience

• A Secretarial or Administration National Diploma or equivalent
• Qualification in Supply Chain Management will be an added advantage
• 2-5 Years prior administrative or secretarial experience;
• Ideal candidate to have procurement or finance background with the ability to administer day-to-day business admin & project management
• Prior experience in a procurement administrative environment would be an added advantage
• Understanding and knowledge of the public procurement process would be an added advantage
• Knowledge and experience of the following systems: MS Word, PowerPoint, Excel, Outlook, SAP, SharePoint and Docupedia
• Understanding of the SAP system in relation to Purchase Orders and Vendor Creation
• Ability to think independently/laterally and have a logical approach to problem solving;
• Good communication skills and a ‘hands-on’ approach are required
• Displays ethical behavior and maintains personal and professional integrity
• Ability to operate in a multi-tasking and demanding environment
• Ability to respond to new demands and evolving requirements within the department

Roles and Responsibilities

Administrative Functions:

• Provide project management support to ensure effective delivery of projects and/or initiatives of the department
• Assist in the preparation of EXCO and Board reports and ensure timely submission
• Coordination of all deliverables by the Head and the Management Team
• Assisting with budget tracking and processing the department’s expenditure and or invoices
• Provide general administration work including typing reports and presentation slides
• Assisting with data interpretation/ analysis to ensure effective reporting and presentations
• Ensure timely preparation for Procurement Committee (PC)
• Assist the Head in implementing and enforcing policies and procedures

Secretarial Functions:

• Provide secretarial support to the Head and team members
• Addressing queries from the team and clients, and providing support and solutions
• Receive, direct and relay telephone and email messages and follow up with team members to ensure that it has been actioned
• Manage the Head’s diary
• Assisting with the planning and execution of departmental events, such as management meetings, team engagement sessions and team-cohesion activities etc
• Maintain the general filing system and file all correspondence, as well as maintaining electronic filing on Docupedia and the SharePoint
• Making travel arrangements and processing claims for the Head and team members (as required)
• Requisition of stationery
• Facilitate maintenance of office equipment
• Facilitate the on-boarding of new staff members joining the team
• Maintain an updated contact list for the department