Job Vacancies at ABB

Your responsibilities

• Advanced knowledge of customer and balance sheet accounts reconciliation, including complex account reconciliations (excel based), drive the collections of outstanding debt from customers
• Have an in-depth knowledge of the assigned customer base which would result in thorough preparation of the sub ledger comments and hence debt reviews (including facilitating query resolution), maintain and update promise to pay / payment forecast schedules from customers to better manage forecasted cash flow and net working capital
• Investigate circumstances of non-payment from customers and make every effort to reduce overdue balances through follow-ups, advanced knowledge and understanding of cash application process. Ensure all allocation of funds are performed in a timely manner and follow up and resolve unallocated receipts
• Implement and comply with the collections strategy to reduce the past due, research and resolve issues in a manner to expedite all queries in order to avoid any adverse customer impact, issue client with payment reminders and dunning letters as necessary.
• Responsible to respond to email /phone queries related to disputed invoices, providing customers with required documentation (e.g. supporting docs, copies of invoices, etc.) to support the receipt process, assist customers with resolving billing issues, through leading liaison with business, to resolve issues within a timely manner to ensure payments are still made on time
• Ensure customers are not trading over their credit limits, flag high risk customer accounts which are close to credit limits with respective business to avoid blocked sales orders and regular review of client credit risk is required, where required make recommendations on credit limits
• Timely release of sales orders, analysis of customer account and outstanding balances, where necessary propose provision for bad debts or write offs after all avenues for investigation has been exhausted, assist with ad hoc reporting request and maintain accurate records of all AR reporting and related controls
• Build and maintain strong professional relationships with business, GBS Bangalore and customers and ensures all relevant stakeholders are aware of progress and/or issues to maximize customer satisfaction
• Maintains open communication channels with customer and business to maximize cash collections, through customer visits and regular calls and interaction with the customers, sales, key account managers, controllers, order handlers, GBS Bangalore (business stakeholders)
• Ensure the on-time delivery of quality service as per business requirements, daily, weekly, monthly reporting of individual portfolio to track and monitor the past dues, demonstrates a strong understanding of financial accounting, reporting, planning, controlling, assurance and internal control (Customer Retention and Advances understanding is an advantage)
• Finds opportunities and recommend solutions for process and automation improvements, manages personal performance in line with assigned KPIs, assist with internal and external audit requirements
• Complies with and assists achieve Internal Control over Financial Reporting compliance in Accounts Receivable for applicable templates and participates in internal control testing and prepare relevant documentation (including the supply of evidence on Audit requests)

Your background

• B.Com Accounting and/or credit management studies
• Minimum experience of 4 years in financial accounting experience specifically in accounts receivables
• Sound understanding of the NCA and applicable legislation related to debt review and collections
• Strong reconciliation and MS excel skills, strong SAP experience, strong interpersonal skills, strong customer service orientation and strong user knowledge of Microsoft Office and Excel skills
• Deadline driven and ability to work with team and independently, self management capability
• Good organization and coordination skills, process orientated and attention to detail and strong analytical and problem solving ability
• Fluency in English language is mandatory

Benefits

• Retirement plan

go to method of application »

Your responsibilities

• Selling low voltage systems to customers, focusing on volume and profitability targets for assigned product group and ensuring a positive customer experience throughout the sales process
• Establishing and maintaining effective customer relationships and understanding customer needs, promoting customer understanding of full product/systems/ services offering and aligning to provide a solution
• Preparing sales plans using company tools, performing regular status reviews and proposing recovery plan(s) in cases of potential order shortfalls, creating added value for the customer and ABB and ensures the successful outcome of transactions, contracts, and proposals by using effective sales techniques
• Communicating details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions), ensuring efficient marketing activities and value proposition to customers
• Leading customer-facing activities, including LVS pre-qualification, prescription, spec influencing, identifying and driving the development of new market opportunities in the designated market and ensuring know-how sharing and cross-collaboration
• Managing administrative procedures in sales processes and supporting collection and project management activities when needed and preparing offers in coordination with the bid and proposal department
• Ensuring appropriate technical and financial aspects of offers, including prices and trading conditions

Your background

• Bachelor’s or master’s degree in Engineering or Business Administration
• Minimum 10 years of sales and marketing experience with direct responsibility of sales and marketing of low voltage systems and products
• Strong knowledge of low voltage system and products is must, demonstrated knowledge and experience in the execution of commercial plans and strategies
• Proven track record in designing and deploying marketing strategies and/or leading and closing large sales deals
• Demonstrated ability for building organizational capabilities and deliver high performance / excellence in marketing and sales
• Entrepreneurial attitude, excellent communication skills and executive presence., self-driven with networking, collaboration, and intercultural skills
• Fluency in English language is mandatory

Benefits

• Retirement plan

go to method of application »

Your responsibilities

• Identifies new suppliers in cooperation with relevant category team, qualifies new suppliers in cooperation with Supplier Quality and Engineering specialists and negotiates agreements with main suppliers, and periodically renews pricelists, terms and conditions
• Adapts corporate contractual framework to the local business needs, recommends frame agreements to management and executes upon approval, analyzes and evaluates bids to determine the optimal value
• Supports bid and proposal teams by providing relevant market information, tracks goods received to verify appropriate delivery and ensure invoice processing, oversees supplier performance (on time delivery, quality, lead time), and resolves performance issues
• Initiates purchase orders (PO) in the system, according to the Purchase Requisitions and in alignment with standard procedures, and confirms delivery with suppliers, monitors and tracks supplier performance to purchase order requirements
• Aligns supplier orders with customer requirements (based on Enterprise Resource Planning (ERP) or Standard Operating Procedures (SOP)/project requirements) in terms of content, quality, delivery, sustainability, and price
• Conducts all Supply Chain activities for all goods and services in accordance with policies and procedures, ensures Pro-Supply global supplier relationship management platform is kept updated as defined in Pro-Supply procedure
• Processing of customer orders, provide internal and external customer support (e.g., order processing, payment-related assistance) by coordination with relevant resources to have complete case ownership and to increase customer satisfaction
• Recommends appropriate solution for customer requests, and coordinates with related teams to ensure the complete handling of the request (e.g. scheduling, monitor deliveries, invoicing) is in place
• Proactively informs customer about issue status based on inputs and clarifies any question, ensures a positive customer experience throughout the entire process, prepares and analyzes regular statistic (e.g. forecast) using available tools and collecting relevant information

Your background

• Matric/ Relevant Qualification in purchasing, logistics, supply chain management
• Minimum of 5 years procurement / Buying experience in Direct/ in direct materials and project buying
• Critical thinking and negotiations skills
• Understanding of Commercial terms and conditions along with being an Analytical thinker, with communication and interpersonal skills, combined with the ability to communicate effectively at all levels
• Fluency in English language is mandatory

Benefits

• Retirement plan