Job Vacancies at ANEW Hotels & Resorts

Minimum Requirements    

• At Least 2 – 5 Years hospitality industry experience within the rooms department and 2 – 5 years Opera PMS/Opera Cloud exposure.
• Intimate Knowledge of hotel operations.
• Ability to succeed through collaboration and working through other internal and external organizations and individuals.
• Ability to communicate effectively and build rapport with team members, suppliers, and properties.
• Extensive knowledge of Opera PMS/Opera Cloud products, i.e., OXI, IFCs & OHIP.
• Opera Cloud champion advantage
• Able to valuate and understand individual hotel business needs and business rules to best leverage the system functionality.
• Innovative Thinker
• Conduct User Training
• Handle Hotel cases, investigate the inbound cases and review the existing owned and escalated cases. Resolve cases in a timeous manner.
• Ability to travel as needed.

Duties and Responsibilities    

• Responsible for migration and integration of new properties and taking properties live on Opera Cloud and supporting systems.
• Accountable for ensuring a smooth transition and positive user experience.
• Available to answer operational and application questions during the migration and integration and after “go-live”.
• Assisting and resolving any day-to-day end user cases.
• General Management of Opera Cloud and functionality.
• Assisting in Building, Connecting and Manage systems directly impacted by Opera Cloud e.g., RMS, CRM, CRS.
• Building of rates
• Maintain and manage a high level of data integrity of all core systems.
• Completing tasks and requests as and when directed by Management.
• Writing & Conducting training on all relevant Standard Operating Procedures.
• You are a self-starter and can work independently.
• Write and speak fluent English.

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Minimum Requirements    

• Matric, tertiary qualification would be added advantage
• +2 years experience as a Chef 
• Ability to work in a fast paced kitchen

Duties and Responsibilities    

• Ensure stocks are neatly packed in order to get an accurate count.
• Assist in checking, daily stock par levels to be maintained for fridges, freezers, dry stores, consumables and operating equipment     
• Operating equipment to be checked and stored in a secure place
• Products used must always be of the highest possible standard and rotated and received according to official Hotel policy.               
• Stock requisitions to be checked against actual issue and any discrepancies to be reported to person who ordered/issued immediately.