Job Vacancies at Beekman Group

Essential Requirements:

• ANGULAR experience
• HTML AND CSS experience
• Relevant tertiary qualifications
• Agile/Scrum experience
• Experience in an agile environment
• Multi-tier development
• SQL experience essential
• Database Storage
• Front End Development experience
• Back End Development experience
• Git and Github
• HTTP and Rest protocols
• Web Architecture experience
• Basic Web Design
• Search Engine Optimisation
• Version Control Systems (VCS)
• Application Programming Interfaces (API)
• Node Package Manager (NPM)

The successful candidates will have the following:

• In-depth knowledge of current coding techniques and best practices
• Organizational skills
• Accuracy & Analytical ability
• Problem solving/decision making
• Good communications skills
• Ability to train colleagues
• Self-directed and ability to work independently although also be able to contribute to team efforts
• Ability to work under stress and meet deadlines, both foreseen and unforeseen

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Key Performance Areas:

• We require a Lifeguard to ensure the safety of guests utilizing any of our swimming pools or water themed facilities.
• This to be achieved through being attentive & observant at all times, by minimizing or eliminating hazardous situations or behaviours and by affecting rescues and the application of resuscitation and first aid as appropriate.
• Lifeguards must be able to enforce pool policies and discipline within the aforementioned areas.
• Must be able to communicate effectively with our guests.
•  
• To ensure success you need to assess situations swiftly and make judicious decisions regarding the safety of swimmers. 

Position Requirements:

• First Aid level 1
• Matric
• Previous Lifeguarding experience with relevant certification essential
• Ability to deal with guests in a professional and courteous manner
• Must have own transport
• Must have above average swimming skills 

Person Requirements:

• Ability to work under pressure
• Good communication skills
• Prepared to work shifts, week-ends and public holidays
• Live nearby the resort as no accommodation is provided

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Key Performance Areas:

• Plan, set up, promote, facilitate and arrange Children’s, Adults and family entertainment, games and activities
• To facilitate and arrange all and any entertainment and promotional activities & events
• M.C events
• Handle all guest queries including information on promotions, functions, events, and general questions about the Resort
• Communicate all necessary and correct information in a professional manner
• Record and communicate all guests comments & complaints
• To be pro-active and use initiative with customer service and complaints
• Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations and hygiene within the prescribed working area and especially with regard to all guest entertainment facilities & equipment
• Up sell all Resort areas
• Promote brand to business, events, communities, schools, charity and other
• Participate in Social Responsibility Activities  
• Set-up and lead entertainment events
• Planning of new entertainment programmes
• Assist the Resort Manager with any entertainment & promotional activities
• Responsible for and ensure a high level of personal service & be highly visible to guests & staff alike  
• Responsible for and to ensure that pleasant, friendly and helpful behaviour is maintained at all times
• Have a thorough knowledge of all facilities and services offered by the Resort
• To provide courteous and efficient service to all guests
• To maintain, at all times the highest standard of appearance and skills, according to Company Policy
• To ensure a professional image at all times
• To attend and be attentive to training as and when required
• To be familiar with staff and Company rules and policies, as well as the Fire, Health and Safety and Security procedures 

Requirements:

• Matric or Grade 12 (Compulsory)
• Experience in Theme Park, Cruise Liner, Children’s camps, Hotels and Resorts entertainment
• Child minding (Advantage)
• Leading kids and family games and activities
• Public speaking
• Computer literacy and Audio visual expertise
• Crisis management
• Safety and security act (O.H.S.A)
• First Aid & Valid Drivers Licence
• High energy levels
• A passion for working with the public & particularly children
• Prepared to work outside of normal office hours
• Work on public holidays and weekends
• Work during high season periods
• Work within a multi-cultural environment
• Work with multi genders
• Flexibility & Patience

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Responsibilty includes:                             

• Providing leadership, motivation and mentoring to the Graphic Design team with a view to aligning them with departmental goals and ensuring they work together as a high-performing design team.
• Ensuring that our brands remain innovative and current, positioning our various brands ahead of our competition and adhering to our internal best practice standards.
• Supporting the Management of the Marketing department to ensure that the output from the Graphic Design team is cutting-edge, efficient and consistent with the Brands across all marketing channels and collateral.
• Managing all aspects of creative direction and designs in collaboration with the communications team.
• Working from internal briefs to generate ideas/concepts to implement and produce effective creative outputs in line with company and/or entity strategic objectives.
• Communicating and clarifying creative briefs, concepts and ultimate objectives to the Graphic Design team as well as setting and managing expectations around work allocation and deadlines
• Mentoring, supporting and providing leadership to the team of Graphic Designers to ensure their design output meets the intended strategic objective of the project or tasks, and that they are leveraging current tools and processes to support departmental goals
• Driving initiatives to ensure that the Graphic Design team remain current and up to date with the latest skills and trends in the Graphic Design arena.
• Supporting Graphic Designers to manage their time effectively in order to meet the demanding requirements of the business and meet their performance metrics.
• Quality control of all Graphic Design team creative outputs in line with brand standards and desired objectives- including proofing and reviewing deliverables and project processes. 

Position Requirements:

• 5+ Years experience in an in-house corporate or agency marketing/design department
• Graphic Design and/or Marketing management qualification including equivalent experience
• Ability to represent and communicate art direction with supporting data/strategy
• Expert level in InDesign, Adobe Illustrator Adobe Photoshop & PowerPoint
• Extensive experience with stakeholder management including pitching concepts to multiple and varied stakeholders  
• Previous experience managing a team including managing projects to meet objectives and deadlines
• Excellent verbal and written communication skills in English
• Strong organizational skills with excellent attention to detail
• Ability to multitask and work under pressure

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Key Performance Areas:

• Collaborate with senior management and staff to understand their unique business objectives and Customer Experience (CX) challenges.
• Build and maintain strong interdepartmental relationships through effective communication and exceptional people skills.
• Conduct in-depth assessments and analysis of current CX processes and customer journeys.
• Develop comprehensive CX strategies tailored to each client’s specific persona, needs and goals.
• Identify key improvement metrics to measure the success of CX project initiatives.
• Provide competitive intelligence on customer experience best practices for our market/industry.
• Apply experience and knowledge of best practice CX software and technologies required for mapping and identifying CX improvement.
• Gain an in-depth understanding of the identified products that need to be mapped and their associated  processes, customer profiles, touchpoints and customer sentiments.
• Conduct customer research to better understand multiple personas’ needs leading to better customer enablement. Collect, analyse, and interpret customer feedback, survey data, and other relevant metrics.
• Monitor and report on CX project performance, making adjustments as necessary.
• Analyse and streamline customer processes and systems to eliminate bottlenecks and improve efficiency.
• Utilise data-driven insights to provide strategic recommendations for improving customer experiences across multiple touchpoints.
• Recommend and implement improvements to company systems and technologies to support improvement recommendations.
• Implement best practices and industry standards to enhance CX delivery.
• Determine how the findings need to be distributed and socialised with the business
• Develop and document new processes and workflows that will enhance CX.
• Provide training and guidance to teams to ensure the successful implementation of CX strategies.
• Share industry knowledge and best practices to empower clients to sustain long-term improvements. 

Requirements:

• Bachelor’s degree in Business, or a related field (Master’s degree preferred).
• Proven experience in customer experience consulting or related roles.
• Strong analytical skills with the ability to translate data into actionable insights.
• Excellent communication and presentation skills.
• Proficiency in CX software and tools.
• Ability to work independently and as part of a team.
• Exceptional problem-solving and project management skills.

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Key Performance Areas:

• Assist the F&B Manager of a large and very busy Resort property with the following:
• Planning, forecasting and budgeting the revenues and cost for the department.
• Staffing and scheduling of the employees and allocation of duties to ensure the maximisation of productivity and minimise payroll costs.
• Creating a work environment that is high in employee morale and provides constant learning and development
• Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
• Assist with the recruitment and performance appraisal and management of employees in the department.
• Manage and lead employees to ensure maximum productivity.
• Work with the outlet chefs in the area of cuisine, menu planning & design for the various outlets / banquets.
• Ensure through regular monitoring feedback, prompt, efficient and accurate service is provided to all guests.
• Organise food festivals and develop ideas in conjunction with the public relations staff programs to encourage guest support.
• Compile and review the monthly profit and loss statement
• Ensure that all the operational standards set for all the equipment and processes are followed.
• Maximise F&B profitability by implementing the cost containment strategies for all the outlets.
• Conduct refresher-training programs for employees and guide the new employees in the department.
• Revise manager’s duty list to ensure that all areas of reporting and reconciling is covered.
• Address any grievance and counselling issues among the department associates with all departments and areas including outsourced functions
   

Position Requirements:

• Proven F&B Management experience and a history of experience in the Hospitality industry
• Proven management skills including: Guest & Staff relations and administration, Management of revenue streams, Budgeting and Financial experience
• Excellent understanding of all aspects of Hospitality Operations
• Computer literacy skills including : Excel, Word & Gaap

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Key Performance Areas:

• The successful candidate will be responsible for the daily cleaning of the resort units and facilities, conduct regular testing on appliances and report breakages.  
• The incumbent must be prepared to work weekends and public holidays.

Requirements:

• Minimum 1 year experience in resort housekeeping
• Ability to work under pressure
• Good communication skills in English.
• Ability to work under pressure
• Good communication skills