Job Vacancies at Bolt

Your daily adventures will include:

• Manage and organise customer-facing campaigns that will increase Bolt Food orders and revenue.
• Solve daily commercial or operational provider issues with a focus on key accounts.
• Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations), with a focus on key accounts.
• Collaborate with the Partners Operations team to smoothly activate all restaurants.
• If needed, renegotiate restaurant contract conditions such as commission rates and campaign plans.

Other restaurant orientated tasks as needed.

We are looking for:

• 3 - 5 years of experience in account management, business consultancy, business development, or similar roles.
• Very Strong analytical skills. Ability to interpret and present data to generate insights and support decision-making
• Proven track record of client success and consistently achieving critical metrics and revenue targets
• Excellent capability in managing projects, resources and time. Be very organized
• Ability to build and maintain long term professional relationships with business partners, using good listening and interpersonal communication skills
• Work experience in a highly competitive industry and fast-paced environment is a strong plus
• Native or Business level English speaker

Why you’ll love it here:

• Your daily duties will have a meaningful impact on millions of people all over the world.
• You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
• As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
• You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
• Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

Your daily adventures will include:

• Represent Bolt in any Dutch and English spoken market
• Support all Bolt's users and help them get the most out of our apps
• Create loyal fans by showing them we really care
• Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt's customer support
• Be a key player in building a support team in a challenging growth environment

We are looking for:

• Understand what does outstanding customer support look like and be ready to go the extra mile
• Be ready to work in shifts
• Be always ready to put customers first, be passionate about helping others
• Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt
• Be a hustler, not stopping after 20 obstacles a day
• Have excellent spoken and written Dutch and English skills, any other language is a plus
• Be passionate about new technologies and ride-sharing

Why you’ll love it here:

• Your daily duties will have a meaningful impact on millions of people all over the world.
• You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
• As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
• You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
• Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

Your daily adventures will include:

• Responsible for the whole sales funnel of our most important accounts, including leads processing, prospecting, cold calling, planning meetings and closing.
• Achieve growth and hit sales targets.
• Work closely with Lead Generation in order to Identify and assess the perfect restaurants for Bolt Food.
• Record all daily activities performed in the CRM to generate history.
• Be the first contact of new restaurants, supporting them in the onboarding experience and all operational and administrative issues that it entails.
• Collaborate with the Restaurant Operations team to smoothly activate all restaurants.
• Organise restaurant-facing campaigns in the city that will increase restaurants and Bolt Food orders and revenue.
• Solve daily commercial or operational issues.
• Empower more junior sales to achieve targets.
• Work with both Restaurant Operations and Account Managers to ensure that everyimportant provider that goes online in the platform meets our quality standards.
• If needed, renegotiate the contract's conditions such as commission rates and campaign plans with restaurants on a monthly basis.
• Work with cross functional departments to drive business growth (Campaigns, Restaurant Operations, Customer Service, Courier).

We are looking for:

• BS degree in Business Administration or related field.
• Have 3+ years of previous relevant experience in sales.
• You’re motivated and energetic.
• Excellent communication & written skills in English and local language.
• You are an analytical thinker who loves to solve problems.
• Be an owner and proactively find solutions to problems.
• Be passionate about new technologies and food tech.
• You are organised. You deliver stuff on time & can handle stress
• You are social. You can easily network with people of all backgrounds.

You will get extra credits for:

• Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
• Experience in managing sales teams.
• Experience of religiously using a CRM.
• Key contacts in the HORECA industry.

Why you’ll love it here:

• Your daily duties will have a meaningful impact on millions of people all over the world.
• You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
• As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
• You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
• Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!